For a new vape shop I can say this place has a lot of potential. Helias is very knowledgable and…read moreprices are great. Cool crowd always at the shop. Definitely recommend this shop.

By far the best place to find aromatic fragrances and I'm talking about incense. I happen to burn…read moresome when I study and these are the best ones that I have come across. Also my friend recommended this place to me cause he said when it come to vape juice this is the spot

Wrong times posted - annoying went out of way to get here before work…read more If you open at 9:00 just change the hours and e on time for your business.

best smoke shop, had great customer service. also has the best deals definitely going back.read more

My boy Nathan help me out with a good product and overall everything came out good appreciate you…read moreman recommend the place.Nice service.

I really hope that the owner of this place Road smoke shop read this comment. Today I visit this…read morebusiness with my friend who's been a customer of this place for 12 years. She buys her cigarettes here every other day. She knows everybody at this shop. Especially the manager, who is stocky bald guy in his early forties. I assume his eastern European. Anyway he was really rude and treated my friend really bad today although she's been a customer for more than 12 years! He told her that there was no business for her and ask her to leave or he was gonna call the cops on her!! She was literally shocked by this guy attitude since she's been a customer of this establishment for so long. If the owner of this place reads this complaint, please do something about it. This employee of yours is really mean and route to customers I have witness a couple of times how he yells and cursed at customers. My friend did nothing to deserve this. What in the world is wrong with this guy??!! I am pretty sure that you have lost many customers already because of this guy!

Absolutely awful customer service. We spend hundreds and hundreds here on vapes. And we don't ever…read moreask to replace them and the one time we got one that we didn't like we asked for a replacement and they literally said no after spending hundreds here, you would think that they would have some consideration for their customers. They don't give a f*** about you. Just letting you know, they have really s***** service here and half of their pens Actually do suck so good luck coming here. We aren't coming back anymore.

I love this smoke shop! I've been coming here for about 2 years and I've always gotten great…read moreservice and prices. There has been a couple times a product was defective and I got a replacement. They have slowly increased their selection, now there are so many products to choose from. I went to another shop recently and their prices/ service was not worth it. Ya'll are my favorite shop of all time! - from your local feen

Great smoke shop with good solid glass! Also has very reasonable prices. Peter was very helpful and…read moreaccommodating!

Blacks and Mexicans - AVOID THIS SHOP LIKE THE PLAGUE!…read more On Wednesday June 24, 2020 at 1PM, I came in to buy a single cigar. Simple! A young man at the counter helped me. After some small talk, I paid for the cigar and He asked if I wanted him to cut the cigar for me. I have a cutter at home, but said sure why not? Please cut it for me. After searching for a couple seconds, he found his cutter - but things turned strange quickly. He defensively asked "Do you want me to smoke it for you too?". Huh?? Sir, you offered to cut it for me! I laughed it off and said no. But he strangely turned aggressive/defensive and stared me down eye-to-eye for a couple seconds. And then handed me the cigar back and asked me to open it. Again, HUH? I'm unsure what angle he was taking, or if he was on drugs. But for whatever reason, the situation quickly turned awkward. I asked for the cigar back - which he handed me - and told him I'd just cut it at home. As I left he said "My hands are full bro"....again, huh???? I'm not sure what was wrong with him. I've been to this shop multiple times before but this will be my last time. TOBACCO BUZZ is only a couple streets down (past Kaiser) and I've never been treated like this. Will continue going there!

Great store All real products…read more Very high quality Rare to find a shop this good 10/10 customer service

Came in on 9/15/26 at 5:15pm. Ron the only man working the shop was very rude. My girlfriend and I…read morejust recently moved to the Riverside area and for some reason it was very hard to find a smoke shop that sold UT. Ron of course carded my girlfriend, understandable and also protocol, but that's not what made his service very poor or why I'm writing this review. Turns out my girlfriend forgot her wallet at the house, no worries I'm also of age and just sent her inside because I did not feel like getting out of the car (I'm not wearing a bra and the original plan was to just pick up boba and a new vape where I did not need to leave to the car). So I told her it was okay, and I walked in with MY REAL ID out and handed it to Ron and told him I was purchasing the vape. He then proceeded to ask why my girlfriend came in underaged, and I told him she's not underage and that she's actually 22 just forgot to bring her wallet, but that I MYSELF was purchasing this vape. He then proceeded to make a comment why she'd come in wanting to purchase a vape AGAIN when I told him she's not buying I AM. He then double checked my id TWICE like it was a fake or something, when I have a verified CA REAL ID! this type of service was completely disrespectful and not needed, I would not recommend coming here ever and would much rather just take my hour commute back to my regular smoke shop in OC than commute the 20 minutes it took us to get here. almost walked out without buying anything from how poor his customer service was, but I had been needing a new one for 2 days. Again, we're not upset that he was doing his job in carding either of us because we understand it's the law, but what made us very upset and uncomfortable was the commentary he added and accusing my girlfriend of trying to buy a vape under age when she's not (he doesn't know that obviously because he had no id to prove her age) and then looking at me weirdly and second guessing my real id when I was the one that provided an id with my dob and paid for the vape with my own credit card. It's annoying having to get out of the car when I wasn't planning on it, but I did anyways so I can get what I needed but could've used without his rude commentary. Never coming back again!

the service was horrible i went on 2/3/26 and the girl with the piercings had the worst attitude…read moreever. the sign says kratom and they didn't even have it. do not go here and th prices are horrible

Needed some water pipes and was able to get them here the guy I usually see wasn't there but…read moreanytime I deal with staff they're nice and always help me out. The two younger gentlemen are nice. They look out for the customer and I appreciate them every time I come in

I went out of my way to come here and the worker had the door locked she was apparently in the…read morebathroom according to the bum outside.

Love going to a smoke shop where the employees are too stoned to get up and help customers. And…read morewhen asked about product, they didn't know what they were talking about. Good job guys, won't be recommending you to anyone else.

This is the best shop in town. I have been a customer since 2018…read more Carlos and Peter are polite, patient and even at times when they must be humane with the homeless.

Reason for a bad review is honesty. Make sure the check how much they are actually charging you…read more The cashier had a grin on his face the entire time and overcharged what he promised me. The boys here are Shiesty

I stopped in for a few 1 1/4 RAW Cones and the service from the woman in front was friendly and…read morehelpful. The parking is a bit tight (I think it's in the rear), but there's a lot next door.

Very clean shop. Super nice employee and very friendly service…read more Easy parking. I only needed butane and there was a good selection.