This letter I sent to Eisenhower Patient Relations tells why I'm giving Dr. Wong this one-star…read morereview: To Eisenhower Patient Relations, The letter I sent to Dr. Wong through the portal, yesterday, summarizes the medical situation that I just went through: Dr. Wong, when I came to see you about what I thought was piriformis syndrome, with that large swollen area over the muscle, you gave me a Toradol shot, trigger point injection and sent me to PT, none of which helped, after which you referred me to Sports Med to get an MRI. In hindsight, sadly, all those pre-referral treatments probably aggravated the actual cause. The MRI revealed that I'd actually TORN my gluteus maximus, one-third of it, and there was a large fluid pocket above it that needed to be aspirated. Aspiration led to suspicion that the material in the fluid pocket was something requiring more testing and two days later, sports doc called me to say come into the hospital immediately, that fluid is a massive staph infection! I was released from Eisenhower Medical on Sunday after being admitted on Friday evening. Still on heavy antibiotics with a drainage tube and bag attached to my upper right butt. Swelling and pain, alone, can be a warning sign of a staph infection, according to medical literature, a warning sign sometimes mistaken as strictly muscle pain. At my age, that should have justified, for insurance, an immediate MRI that would have led to a quicker resolution and not put me at further risk of the staph getting deep into my muscles or my blood stream. Next time you see a patient with similar symptoms, you'll now know that there's the possibility of Staph as well as other options. Jonathan Bernstein Founder Bernstein Crisis Management ------------------------------------------------------------------------- In short, I was just lucky that my body contained the large infection area to a location where it could be drained and my Concierge Primary Care, Dr. Sanchez, has just ordered the drain removed because the liquid flow has dropped dramatically. In the time between Dr. Wong's missed diagnosis and the time the staph was infected and I was hospitalized was all time when I wasn't being treated for an infection at all - so it got worse. I ended up with a too-near-death experience. I loved the other docs involved - Dr. Sanchez, Dr. Chang the interventional radiologist - but I think Dr. Wong missed this diagnosis big time and the hospital should take appropriate steps. Jonathan Bernstein Founder Bernstein Crisis Management

I'm very excited about getting my back pain take care for once with Doctor Kevin Wong next month…read more.. So far the treatment and care of the facility and staff is extremely helpful and caring. Thank you.

Dr Wong is excellent. He takes his time with me and explains everything well while dealing with…read morepain management for my neck issues. He answers questions thoroughly. The office staff is nice and helpful.

They do not respond to patient needs. They are only concerned with protecting themselves from being…read moresued with a plethora of releases of responsibility forms to sign. Try to get help from them for a botched surgery. Good luck.

If I could give them a minus 0 I would. Worse pain management doctors I've ever seen! No…read morecompassion or empathy. I didn't want pain medication, I was there for a scheduled injection. The doctor I usually see had just left the practice and the doctor who took over was rude, didn't bother to listen to me and just gave me a list of exercises to do! If he had bothered to read my chart, he would have realized I was already doing those and they weren't working. This was several years before the pandemic broke out. If you can avoid going her, do so. They aren't a great help!

Well let me say that it started out awful but then I had Dr. Kim and I really liked him, but I…read morewent through hell before I could get any help, I had to change Pain Management places because of Insurance so they made me jump through hoops to get my medicine that I had been taken for over 10yrs, and they had all my records and all my test of everything! Ok well then my Doctor left and them gave me a new one and guess what! I had to start all over again, and now this one think she is going do what she wants without taking into account what I have been doing, and put in the wrong meds and blamed the Rite Aid. So let me be clear when I say I had to start all over again, means no meds or any help till I jumped through the hoops I went through a year ago!!! I don't think it's fair that they gave me a new Doctor and then treat me like I had never been in this office before!!!!!!!!!!

Came to Dr. Sharma with pain in my back, looked at my MRI and said it was not medically necessary…read moredid not understand the pain that I would have been in for a very long time and did absolutely nothing to help me. I believe he's not a very caring doctor and I would not recommend him whatsoever.. being that my case was a Workmen's Comp. case I think he felt that I was faking my pain because the disc in my back looked good but he said I did suffer from arthritis and still offered no help or any suggestions to ease the pain that I was in and I had waited for months just to see him just to get turned away.

Dr. Sharma is a good doctor but boy is there a disconnect with the front desk staff. . . .talking…read moreabout patients, attitudinal, rude. . .I wonder about who even see's these reviews. I would ask Dr. Sharma to ask every patient first thing when he walks in the room to rate the service they received when they first walked in. . .maybe things might change if he had some ongoing accountability of the kind of service folks were getting up front.

I saw Dr. Ko for treatment for Fibromyalgia, which I've had for 40+ years. I have not had any…read moresymptoms for 1 1/2 years. Dr. Ko and his nurse, Barbara stayed with me the whole time, physically in treatment room, but emotionally as well. Totally supportive! I mostly highly recommend!

I met Dr. Sam Ko in 2017 when he was an ER doctor at Loma Linda, and I was having a mental health…read morecrisis. The hospital psychiatrists were going to send me home without treatment, and he fought and worked it out to give me a small dose of ketamine in the ER to help my suicidal ideations. I was in the middle of a chaotic ER, but he did everything he could to make the experience calming--he gave me his phone with a soothing playlist, a blackout mask, and talked me through some breathing exercises. The dose of ketamine really helped me get through that day, and I always remembered Dr. Ko from that day. Fast forward a few years, and I discovered he had opened Reset Ketamine near me. Recently, I went to Dr. Ko for Stellate-Ganglion Blocks (SGBs), and I found the experience to be very comforting. Though this is a procedure requiring medical sanitization and procedure, Dr. Ko makes the clinic as Zen as possible. Everyone involved in the procedure sets an intention, including the patient, and he talks you through every part of it. Dr. Ko is just a kind, caring, honest and knowledgeable physician, and his staff is the same way. I would not ever hesitate to recommend Reset Ketamine if you are looking for science-backed alternatives for your mental health care.

called for appt with dr. bosley. nobody answered, got disconnected; redialed then rolled over to…read moreanswering service. friday, 31 january. beware.

From the owner: Dr. Wong specializes in evaluating and treating spine pain (neck and back pain) and a variety of…read moreother painful conditions including complex regional pain syndrome, chronic abdominal pain, coccydynia, trigeminal neuralgia, neuropathic pain, cancer-related pain, hip/knee pain, pelvic pain, rib pain, shingles, groin pain, and myofascial pain. He offers comprehensive, multidisciplinary care in treating his patients with chronic debilitating pain along with his special interest in cutting-edge technology, specifically spinal cord neuromodulation therapies. Dr. Wong is currently accepting new patients to his practice in Palm Springs, CA.

I had my first pain treatment, and it was an outstanding experience…read more Meghan spent about an hour working on my left shoulder, and I could already feel a noticeable reduction in my pain after the treatment. Meghan was absolutely wonderful. She is incredibly patient, compassionate, and highly professional. Her knowledge and dedication made me feel comfortable throughout the entire session. She truly is one of the best. I also want to recognize Natalie, the Pain Specialist, who worked alongside Meghan during my appointment. They make an excellent team and genuinely care about their patients. If you are struggling with pain, I highly recommend giving Meghan a call at (928) 302-0864. You owe it to yourself to explore a treatment that may help improve your quality of life. If you are sports athlete if you have pain, go get the treatment.

I recently completed the 8 week RELATYV treatment program for chronic pain. I highly recommend the…read moreprogram. My issue was lower back pain together with rock hard quad muscles. The electrodes work wonders. Meghan was outstanding with her professional approach. Each session ends with a neuro massage which everyone should experience. My pain reduced 25% and 50% after each treatment. I also experienced the calmness and peace of endorphins. That is a lovely feeling. Each session is 90 minutes of dedicated treatment.

My time there was unpleasant, not helpful, staff are not friendly, and I believe my physical…read moretherapist Gene actually helped me 3 times in person. Otherwise, trainees took me through the motions. Never telling me if i were doing the exercises correctly or re-adjusting my position. It was a "here put your legs here and go. count to 30...." I had a nice trainee Luiz a couple times who was at least friendly. The young woman at the front desk Elizabeth was friendly but did not return calls. I would try to reach them to reschedule but unless I kept calling until she took the call - NOTHING. I was very disappointed in the lack of quality care. And more disappointed that Gene the actual PT was so hands off. In the end, my pain did not decrease, my balance was off for days and new pains arose from their suggested exercises. I would not recommend this place. It is dark, old, dingy, and dusty. Not welcoming at all. All Star Physical Therapy is a NO STAR!!!!!!

They have a new front desk person. She is kind and responsive and efficient!!…read moreRudy one of the therapists worked with me this morning. He was knowledgeable and helped me determine what exercises will address my needs best. I felt a whole lot better afterwards. I recommend this place.

I have to change my review. I had to take a few minutes before typing this to calm myself down…read more Bottom line, I just had to hang up on Marissa, in Palm Springs, who was literally shouting at me 15 mins ago. I mean shouting, not being firm, but out of control shouting. Now I dont know if that woman has a substance abuse problem or is struggling with her mental health, but I will not be treated this way. I have left several messages over the last few days. She called me about 5 days ago to schedule my SI joint injections. I was in the bathtub crying with severe constipation, hoping the warm water would help me. I told her I couldn't even think, if she could please ask doc what I should do. She said she would ask Doc and get right back to me. She never did. And I discovered enemas, as the only way to relieve myself. So I have left several messages, none were returned. Last night I was in a lot of pain and I left one more message, this time expressing my frustration. Please feel free to ask her for the voicemail. And first thing this morning, she calls me screaming. So needless to say, I will not be returning to Lifekind for any treatment. I will be discussing a grievance against Lifekind with my IEHP case manager, and sending this to you via email as well. I am absolutely disgusted with your clinic at this point. You should be ashamed of treating chronically illl patients this way.

I don't think they report to a doctor I was concerned about a diagnosis I got at my pain clinic so…read moreof course I wanted to speak to the physician in charge because pa report to a doctor they work under there license and I can't speak with him they told me it would me it would be like talking to the man that owns Apple. I have met that doctor in person his mission statement is wonderful but it's a lie. He has the nerve to use a picture of Jesus in his ad wow While his pa are causing me to suffer so many side effects from trying all these pills that don't work and make my pain worse Then I have to suffer for a month without pain control they have harmed me with these garbage meds. The last visit the pa hung up on me. I had a procedure called intercept found out it's like $10,000. I m worse than before the procedure And they hug up on me after telling me I was an anomaly there was nothing he could do They were supposed to call me yesterday before the end of the day and they didn't It has been horrific traumatic experience It's a money grab the are supposed to do no harm or maybe that doesn't apply to pa were is the accountability please help me I haven't seen my sister in 10 years she is coming to visit for a week I can't even put clean sheets on the bed for her she moved to Portugal so I'm worried I'll be in so much pain I won't even get out of bed when she is here the message on there phone says they help you get back to your life they have ruined mine Ps I have ADHD and have RSD so when that doctor hung up on me it really threw me into a downward spiral feeling dismissed disrespected Rejection sensitivity disorder ADHD is in my chart he probably didn't read or knows nothing about because if he did he might have understood me better well I won't give him a second chance to do that again no trust there after that. I won't be taking any harmful meds I have tried I have been to hell and back with these garbage meds I don't want to be on opioids but damit right know I need something that works . I hope this falls on someone that's can help me navigate a little relief at this point I'm mentally worn down

AWESOME MASSAGE! Went in a giant ball of hurt and left in a daze of relief! Don't be fooled by his…read moreyouthful appearance. This guy knows his art! I am really looking forward to my next appointment. It's nice being able to sleep at night and NOT ache everywhere. Who knew?

From the owner: William specializes in Neuromuscular, Trigger point and Myofascial therapy as well as injury…read morerehabilitation.