WARNING: DO NOT USE ANGEL PAWS My experience with this…read morecompany has been nothing short of a nightmare. I trusted Angel Paws to handle my beloved dog's cremation, and they have failed me in every possible way. I paid in full for their services, was told my dog's remains were ready, and drove to the location--only to be told there was nothing for Angel Paws. Since then, I have called and emailed for THREE DAYS straight without a single response. This is beyond poor customer service--it is heartless, unprofessional, and downright negligent. Losing a pet is devastating enough without having to deal with a company that shows zero compassion and cannot even fulfill the most basic part of their job. I am now seeking legal counsel to take action against this disgraceful business.

If I could give Angel Paws zero stars, I would. What this company did to my beloved dog, Misha, was…read morebeyond negligence--it was traumatizing, disgraceful, and inhumane. After Misha passed, we trusted Angel Paws to handle her cremation with dignity. Instead, they turned her final moments into a nightmare. The man who came to pick up her body treated her like trash--cold, silent, and careless. We waited almost 12 hours to even begin the process. Then they failed to perform the nose print we had selected, paid for, and was promised. My husband also had to assist the man in carrying out her decomposing body to his truck, being given no gloves to assist. But the worst came when they returned her ashes. They promised to give us an upgraded urn free of charge due to the extremely long wait and we did not receive it. Her remains were given to us in an unsealed plastic bag riddled with holes in a wooden box. We immediately informed Angel Paws and they said they will rectify this by sending us the upgraded urn and transfer the ashes. When the delivery man opened the box, ashes flew into the air inside my home, contaminating my dining room table and even my cats' water bowls. My husband and I both developed sore throats afterward--I still have a cough from inhaling cremains that never should've been exposed in the first place. This wasn't just disturbing--it was biohazardous. To make matters worse, they tried to stuff her ashes into an urn that was far too small, causing spillage everywhere. The man transferring her ashes used a Walgreens pharmacy bag, asked me for help like it was a DIY project, and was visibly careless. I had to beg him to stop as I watched what remained of my dog spill out onto the table. I was left to scoop up her remains myself, ash by ash, alongside my devastated husband. In addition, that same man tried to take her original box with her name engraved on it with him which still had the rest of her remains in it for which I refused. Their explanation? They admitted they skipped a critical step in the cremation process--failing to fully process the bone fragments. I saw one of her bones with my very own eyes. Not only that, but this is a major health hazard. This was not a miscommunication. This was not a one-off mistake. This was a complete systemic failure by a business that claims to provide "angelic" care. They issued a refund only after I formally demanded it. They promised to send another proper urn, which never arrived. And at no point did they offer genuine accountability, emotional restitution, or even so much as a sincere gesture of repair. I am posting this because no one else should have to suffer the way my family did. Losing a pet is already unbearable. Being forced to relive that loss through trauma, contamination, and utter disrespect is something no grieving pet owner should ever face. Do not trust this company with your loved one's final moments. They failed Misha in every possible way--and the pain of that failure will stay with us forever.

Unfortunately our dog Moto Moto, drowned in the pool. This being our first dog I didnt know what to…read moredo so I called 911. They told me that they were unable to help so I started browsing the internet for actions to take. Fortunately a Yelp review came up for Humane Animal Removal. I called at 7:30 PM on a Friday evening and Rob, the owner, made arrangements to come by and help us in our time of grieving with the loss of our family member. Hopefully you will never need him but I couldn't recommend Rob and Humane Animal Removal more. He's such a nice and loving spirit and recognized our hurt and heartache over our loss and did everything to ease our grief.

I highly recommend Rob and Jennifer! We have used them several times to spay/neuter our feral cats…read more We were very pleased with their services!

We have used their services for two of our pets. Miami Home Vets, Millie and Dr Roman recommended…read morethem and we were so grateful at such a heartbreaking and stressing time to have everything handled in a kind, dignified and professional manner. I highly recommend them to care for your loved one. Hemos utilizado sus servicios para dos de nuestras mascotas. Nos los recomendaron Miami Home Vets, Millie y el Dr. Roman, y les estamos muy agradecidos por haberles brindado un trato tan amable, digno y profesional en un momento tan difícil y angustioso. Los recomiendo ampliamente para el cuidado de su mascota.

I would suggest you to explain exactly what you need to be done. On my third cremation I thought…read morethey already had my record and they would also do the paw print as I always requested before. Negative. Pedro said I had to requested. I did two other cremation with this company and the paw print is very poor quality anyway. They start to dissolve after awhile. It was very painful to my wife not to have this memory. Look in the picture the quality of the two Paw Print from this company. Dissolving. And look a the one in the middle done in California. Mind me. The services in California was even cheaper. I guess is a "Miami Thing".

My cat was 14.5 years old and passed way in his sleep. I…read morecalled Resting Rainbow in the morning and they came out in about an hour to pick up my precious boy to cremate him. They said there will give me a paw print and ashes that come in a velvet bag or I could upgrade to a wooden box which I did choose for just a little more. I picked him up 19 days later and when I saw the box I was so pleased it was really pretty and had his name engraved on the side. I also got a small portion on good ashes in a heart shaped vile. It was beautiful and I really thank them. My boy was part of the family and a sweet cuddle cat. He will be with me forever now.

Every encounter I've had over the years has been really great. This month we had just received a…read morebig Chewy order & then had to put our sweet dog down just days later. I emailed them to stop correspondence bc she'd died. They honored my request, sent me a nice note, refunded what they could (& I didn't have to ship those back), & cancelled my auto-ship orders without me even thinking about that. THEN they delivered FRESH FLOWERS & another note of condolence. When you're morning, these extra kind gestures are truly appreciated. You'd think they were a local pet shop, instead of a big company.

When our dog whom had cancer for months was suffering and her Vet recommended putting her to sleep,…read more we decided putting her to sleep at home and to call Peaceful paws. Having the Vet put my dog to sleep in my arms and seeing her life end was one of the most difficult days of my life. I'm glad Peaceful Paws was there to pickup her body for cremation. They showed up early, communicated well, we're careful, sympathetic, and respectful. I was not even done grieving when two days later they called me letting me know Fendi's ashes were ready for pickup. I picked up the remains at their office and when I opened the package it was above my expectations. It made me feel a lot better about out decision. I recommend Peaceful paws to anyone whom wishes to cremate their loved ones.

Thank you for making it so easy in such a hard times with our lost of out Luna.read more

This amazing concept of water cremation felt like a more natural and compassionate choice for my…read moreforever dog. It brought me peace knowing I could honor their memory in an eco friendly and gentle way.

We recently lost our cat, and Eternal Water Cremation made such a painful time a little more…read morebearable. From the very start, they were kind, patient, and understanding. They explained the water cremation process clearly, and I appreciated their eco-friendly approach. Everything felt gentle and respectful. The keepsakes and ashes we received were beautiful and thoughtfully prepared and a meaningful way to honor our cat's memory. Thank you to the team for treating our pet (and us) with such care and compassion. We're truly grateful for the support during such a difficult time.

My family and I adopted our Chihuahua from the animal shelter 4 years ago, on the same day she was…read moresurrendered. She was about 2months old and weighed 1.5lbs. Since then, Dr. Diaz and his staff at The Pet Care Clinic have taken care of her. We truly feel blessed to have found such a trustworthy and thoughtful veterinarian in Dr. Diaz. He never rushes into unnecessary treatments or prescriptions, but instead takes the time to explain and explore options that are best suited for our pet while weighing its risks and benefits. Each time that we have had a health scare or concern with our puppy, or she has been given any type of vaccine, Dr. Diaz or one of his staff members follows up with a call to check on how their furry-patient is doing - That type of kindness is priceless...! What sets The Pet Care Clinic apart from any other veterinarian office is their genuine compassion and love for their furry-patients. Whether it is a routine visits or a health concern - From allergies to common symptoms in, our case, a Chihuahua - Dr. Diaz has walked us through every step with empathy, patience and grace. Every member of his team - From Melissa, to Alexis, to Ricky, who grooms our furry companions, and every team member from the front to the back of the office - treats our pup with care, compassion and love; and treat us, like family and not just clients. As any pet owner will tell you, these furry-treasures quickly become part of the family and tug at one's heartstrings, so when one finds a wonderful Pet Clinic like Dr Diaz', we are beyond grateful for it, and after 4 years of being treated at The Pet Care Clinic, my puppy is grateful and healthy too...!

I stumbled upon the Pet Care Clinic of Doral under sad circumstances as we had to help our sweet…read moreboy cross over the Rainbow Bridge. From scheduling this sad appointment up until I picked up his remains, everyone was incredibly kind, compassionate, and wonderful people. When we took our boy for his appointment everyone was so respectful and kind. The Doctor explained everything every step of the way and did not rush us through anything. We found the services to be reasonably priced. I recommend this Veterinary clinic for your pet's needs. I can only imagine how great they would be if we would have visited for an ordinary visit.They are wonderful and very knowledgeable of pet resources outside of their scope. They also partner with Pet Angel (for cremation services) who went above and beyond my expectations when we received our pet remains. Thank you for your kindness, your comforting words, and promptness in scheduling and returning our little guy to us.

I keep meaning to let my local pet owner friends know of a wonderful resource I found. I used Lap…read moreof Love for home end of life service for my Oscar but for his final arrangements, I chose Aquamation or water cremation ..instead of traditional cremation which they have also. Monarch Pet Memorial Services is the only place that does it at this time here in South Florida. You can go to their website to learn more about Aquamation. It is quiet, gentle, low impact-green (enviro-friendly) without flames like traditional cremation. I am very glad I chose Monarch and they do partner with Lap of Love. I knew my baby was in good hands. The customer service was superb and they focus on treating your pet like family, with respect and integrity. They were easy to reach on the phone when I had questions. I then chose Monarch again for my forever foster Santo and they picked him up at my vet. I will always be using Monarch. Very highly recommend. 5 stars.

Stay away from this place. It is a money making business and nothing else matters. Your fur baby is…read morejust another corpse they can squeeze into their death selling business. You enter their lobby which looks like a fast-food pick up place with bodies packaged up and ready for pick up. Who came up with this idea? Someone who does not understand what the feeling of deep sorrow and grief means. My husband and I brought our fur baby personally to them and asked a number of times to return to us all her belongings ie the little coffin and the zipped cover which her body was wrapped in. We put her name on both to make sure they get returned to us. We were assured that everything will be returned and they would keep us informed throughout the process. Nobody kept us informed. Only after my husband called them, they informed us that she was being "processed"! For a week no other info. We called again "ah yes, you can pick her up". We came to pick her up and were faced with yet another disappointment - they just threw away the zip cover. The manager said she was sorry but they could not do anything. Nobody told them that we wanted the cover! Really!? I requested she reviews her security camera which would confirm how many times we repeated our wishes. The cover was gone but they offered a memorabilia instead. How awefully nice of you. The manager was trying in a typical materialistic, despicable way replace something priceless with cheap memorabilia they sell. At this point I don't even know if our fur baby is in the urn. Having seen the type of personnel they have in this place, them just throwing away the previous cover in spite of our explicit request to get it back and having spoken to the manager of this fast-food place with $$ signs in her eyes, I doubt the quality of the services they provide. You have ZERO guarantee that you get YOUR baby back. It is very sad that people make money off of death like this.