The nail tech cut my toenails way too short without asking first. I came in for a basic pedicure,…read morenot to have my nails trimmed down to the skin. Now I'm worried about discomfort and potential ingrown toenails, especially with an upcoming hiking trip. For someone who appeared experienced, this felt careless and avoidable. Clients should at least be asked before nails are cut this aggressively.

the people in there are very nice but that doesn't do much for me if the service isn't there.. i…read morecould've painted them myself so a waste of money for me

Trina and Doan are heaven sent! Saved my feet and gave me so much wisdom. Great humans and the best…read morecustomer services I have ever seen from any establishment. If I could I'd rate this place 100/10 I would. We went in with a gift certificate and didn't realize it was 4 months expired and they still took it! God bless Trina, Doan and their families.

Princess treatment is what i received at this nail salon. Booked same day, friendly staff. Trina on…read morepedi and Doan on my nails. I was in and out within an hour. Very clean and relaxing. Perfect nail shape, it was exactly what I asked for.

Today I came back to Pamela for a gel set & she offered me these pretty chrome powder on top of…read morethem, and I love it. Thank you again Pam!

I love this shop. There is only 1 person working there. Your needs outweigh her own. She is always…read moreready to add any other spa treatments. She doesn't over book ever. I have never been happier with the service provided by Hi nails and spa. Location is great for me. They now do my Moms nails. Her nail tech was always overbooked she has waited over 30 minutes on every appointment. So "nail tek" lost a great customer. The had been doing moms nails for 15 years. So give her a try. You will not be disappointed. Located in Mesa at Southern and Crismon Rd. Next to the Dunkin' Donuts "Hi nails and spa"

Steven is wonderful All the other employees are extremely…read morefriendly and talented. Nice shop. Clean and bright.

clean salon, welcoming staff, Cindy is a talented nail tech and does a great job. Highly recommendread more

The owners are very kind and inviting. He was gentle on my…read morefeet. He made them look beautiful!

Walked in around 1:30, no one in there. I got turned away because "they were busy"…read more Happy birthday to me. The one time I go out to get my nails done.

I wanted to provide an update because after 5 years, this is STILL my favorite salon for both…read moremanicures and pedicures and is the only place I trust. Christina and Jade are both the absolute kindest, most talented people and truly care about their customers. Please please please give them a try if you're looking for a new salon in the East Valley!

Amazing service Prompt, professional, perfect bio gel fill…read moreReasonable price Loved the video on their tv during my appointment Divas Mariah and Whitney Ask for Jade you will be very happy!

I've been going to Emily for several years now and she does a fantastic job. Both Emily and Lee are…read moreso nice and professional. They have a huge selection of gel colors to choose from. This place is spotless and super comfortable. They do accept walk-ins but many times are already booked up, so make an appointment!

I have been looking for a new place and saw some great reviews so I gave them a try. They are a…read morelarge and clean salon, but with currently only 3 people working its best to make an appointment before you go. Very bright and pretty place with lots of parking available. I got dip and it was $52. In thrilled to have found my new place!

Pedicure started out great but gel polish started peeling off within 2 days. I had a full set of…read morenails at the same time. Nails started lift and had ridges/dips in them. I think Dyan started getting "rushed" with the next appointment that was already scheduled. I understand she was busy as she is a 1 person salon. However for the years of experience, the quality did not show or match the years she said she had experience wise. I was disappointed and will not be returning.

Great fast service! They were so friendly and wanted to make sure we were very happy with our…read morepedicures . Will definitely be back!

I went in today for a simple manicure and pedicure with regular polish because I'm growing my nails…read moreout. Unfortunately, the experience left me disappointed, and I don't think I'll be returning. The manicure was okay. It was pretty quick, but the polish was applied evenly and I was happy with it. Nothing spectacular, but nothing bad either. The pedicure, however, was a completely different experience. The technician was an older lady, and from the beginning I could tell she was having some difficulty with the polish. Her hands seemed noticeably shaky, and although she was trying, the application on several of my toes was not clean. **Two of my toenails in particular looked really bad after the first application. The polish was uneven and messy, the edges weren't clean, and it looked like the nails had not been properly finished. There was polish where it shouldn't have been, and the overall application looked sloppy rather than like a finished professional pedicure.** I was sitting there looking at my toes thinking, *There is no way I'm supposed to walk out of here with my toes looking like this.* I was also concerned because she didn't use toe separators. Since I specifically chose regular polish rather than gel, I knew the polish would need time to dry, and without separators I was worried that my toes would touch each other and mess up the polish. Thankfully, they didn't end up rubbing together. The technician did end up having to redo the problem areas on my toes. That helped, but the fact that they needed to be redone in the first place was frustrating, especially after already sitting through the service. I'll be posting pictures of **the first attempt and what I was apparently expected to leave the salon with**, because honestly, the pictures tell the story better than I can. If I hadn't said anything, I would have been walking out with two toes that looked noticeably unfinished and poorly painted. The massage itself was fine, and I don't want to say the entire pedicure was terrible because there were parts that were perfectly fine. But for a professional salon service, I expect the polish application to look clean and finished, especially when I'm paying full price. And then came the payment situation. While I was sitting in the chair waiting for my regular polish to dry, I was asked if I wanted to pay. I said sure. I was then told they only accept cash, Venmo, or Zelle. I chose Zelle because I have it and have used it to pay businesses before. However, when I entered the phone number they gave me, the recipient came up as **"Ricky" instead of the business name**. I specifically said, "It says Ricky, not T Nails." I was told, essentially, that yes, that was correct. That really threw me off. I've paid businesses through Zelle before, and the payment information has been connected to the business. Having the payment come up under what appeared to be a personal name made me uncomfortable. Then I was told the total was **$65 for the manicure and pedicure**. At that point, I was honestly pretty frustrated. I had already been there close to two hours, the pedicure had to be corrected because two of the toenails were poorly done initially, and I was still charged the full $65 without any sort of courtesy adjustment. I wasn't expecting the entire service to be free. But given that there was a noticeable problem with the pedicure and I had to have part of the service redone, I expected at least a small discount -- even $5 would have shown some acknowledgment of the inconvenience. I've been to other salons where, if there was even a slight problem with a service, they would remove the affected service from the bill or offer some kind of adjustment. So I was surprised that there was no attempt to do anything here. The salon itself was clean, but very plain, and there were only two people there during my visit. The actual service was okay overall, but it was not spectacular, and the problems with the pedicure combined with the payment situation really left a bad impression. **The biggest issue for me wasn't that the service wasn't perfect. It was that I was presented with a visibly poor first attempt on two of my toenails, had to have them redone, waited nearly two hours for the entire appointment, was charged the full $65, and was then asked to send the payment through Zelle to someone named "Ricky" rather than the business.** I'll post the pictures of my toes from the first attempt so people can see exactly what I mean. **Look at the photos and judge for yourself whether that is how a paying customer should be expected to leave a salon.** Just be forewarned.

Great customer service and great product Good price and…read morequality of product We would go through again

This family run business has been one of my favorites for years! The staff is friendly and…read moreprofessional and they do great work! The salon is always clean and not overrun with typical chemical smells. The owner is also very accommodating when I ask for products that don't have strong perfumes. This will continue to be my favorite pedicure spot!