Very cool place to buy fish and equipment. I have nothing against the big box stores, but Finatics…read moreis a very cool place and the people working there are friendly and know their shit.

The best owner hands down! So helpful! Honest about all the products and livestock. Purchased…read moreseveral vampire plecos as well as substrate and corals. Highly recommend!

Absolutely the worst customer service ever. The livestock, SO much was dead or dying…read more Never wasting time with this store again!!

I rarely leave reviews, but this experience was bad enough that I feel obligated to warn others…read more I received a tank that was flawed and not in a small way. I reached out to the Seller right away and was ignored (for over 10 days). After starting a PayPal claim due to the lack of response from her, they told me they'd send me a return shipping label. That never happened, despite multiple messages and follow-ups. And now there is just silence. To ​top it off, PayPal denied my claim because I haven't returned the item​ but​ I can't return it without the label the Seller promised to send​. The quote for me to ship was anywhere from $200-$1000. It feels like a deliberate runaround designed to make me give up. What really bothers me is how little accountability the Seller has taken. No ownership, no apology, no resolution​, just avoidance. And now I'm out both the money and a functioning product. After this whole mess, I went back and read the other one​ star reviews. I wish I had done that sooner. There's a clear pattern here​, other buyers have had nearly identical experiences. This isn't a one​ off​, it's a repeat problem.​ Save yourself the time, money​ and frustration. I wouldn't buy from this Seller again under ​ANY circumstances.

For four years (Aug 2014 to Sep 2018), I cared for a family member's turtle, a red-eared slider. I…read morenever had a reptile before and learning how to care for the turtle took time and research. I realized that I needed help from an aquatics expert, so in September 2015, I searched online and found EverClear Aquatics. For two years, EverClear Aquatics came to my home and cleaned the turtle's aquarium and water filter on a regular schedule. It was the best decision I made and the turtle loved it! They were so helpful, allowing me to enjoy the turtle and not have to worry about cleaning his home. I went through two different canister filters that did not work properly, but EverClear Aquatics came to my rescue when the filter was not working properly. They later recommended a good canister filter to purchase, which I did. It was the best choice I made in a water filter, making my life a lot easier. When I told EverClear Aquatics that I wanted to get a specific piece of equipment, they also recommended one for me and ordered and installed it. EverClear Aquatics is great in so many ways. They are professional, hardworking, reliable, trustworthy, patient, and very good with both people and aquarium life. They are also good in communicating with clients. For example, when scheduling appointments, they often provided me with various possible dates. They also confirmed appointments and always let me know in advance if they had any schedule changes. Eventually, after a couple of years, I asked EverClear Aquatics to teach me how to clean the aquarium and water filter and do water changes myself. They educated me on what to do and spent time answering my questions. They also provided me with various supplies for the water filter, so I didn't have to order them myself. When it came time for me to return the turtle to my family member, EverClear Aquatics did something amazing. They came to my home, dismantled the turtle's aquarium and water filter, took the equipment in their car to the new home, and installed them. I was expecting to receive an invoice, but they did all of this for me free of charge. They also sent me a photo of the turtle in his new home because they knew how much I loved him and wanted him to be happy. It was an incredible gift I did not expect at all. I would highly recommend EverClear Aquatics. They are simply the best.

We found EverClear Aquatics when our fishtank (at work) was in bad shape from a previous caretaker…read more They came in and completely fixed all the problems we were having and explained why the tank was in the terrible state it was. Since EverClear Aquatics has been maintaining our tank, it's crystal clear water with maintenance only once a month. They even put our small tank on their route even though they normally deal with larger tanks. Can't thank Chris and his team enough. The most professional and absolutely know their fish and tanks!

If you are looking for a passionate, knowledgeable, friendly specialist micro store, then this is…read moreyour place! Chris is a true gem and an asset to the local aquarist society. He has some hard to get species and breeds an number of exotic plecos. I was so excited to see baby zebra plecos (which have become one of my favourite fresh water fish), that I ended spending almost $400 in one stop. Chris also carries a variety of specialty foods and filter materials. I can see myself visiting this place a few times a year. Highly recommend.

In short: a tiny boutique new fish importer specializing in uncommon species and variants. It's…read morenot a shop you wander through on a Saturday afternoon to browse your basic tetras, but if you want something specific, unusual, or rare, Chris is your guy. When I set up my first aquarium, a more experienced friend cautioned me against the dangers of developing fish elitism, the gradual but inescapable attraction to increasingly rare species. At the time, I laughed and blew him off, convinced I would never catch that bug. The platies and guppies I had picked out from PetSmart were more than good enough for me - I couldn't imagine going out of my way to deliberately seek out more obscure fish. My friend was right, of course. Less than a year after setting up my plebian little platy tank, I was scrutinizing the stock at Big Al's, grumbling that what they had labeled as corydoras julii were *obviously* just the more common corydoras trilineatus, and lamenting the fact that none of the local fish stores seemed to be interested in stocking anything *interesting*. Chris, who runs Next Gen Aquatics, stocks *interesting* fish - interesting, unusual, wonderfully obscure fish. I had been looking for some corydoras hastatus for months to add to my boraras brigittae tank (the platies and guppies having long since been given away to less demanding relatives), but hadn't been able to either find any for sale, or to convince any local stores to stock them. After one text to Chris and a couple of weeks of waiting for import and quarantine, I was able to pick up a full bag of perky, healthy, adorable little tailspot cories, at a very reasonable price. NGA is still a very small business: visits are by appointment only, and the selection is limited by the space available. But the setup is meticulous, all of the fish are healthy (and huge!), and Chris himself is enthusiastic and knowledgeable and quick to respond to inquiries or requests. If, like me, you find yourself wandering discontented through the aisles of your local fish store every week wondering why they never stock any plecos other than bristlenose, or if - like me - you spend hours browsing through species listings on Seriously Fish, fall in love with some obscure little corydoras, then realize nobody local actually carries them... drop Chris a line, and see what he can do for you.

Took my parrot there for a wing trim and nail clip. Wonderful place .even during shutdown I was…read moreable to get my bird looked after. The bird groomer was a very nice man and impressed me with his knowledge of parrots. Affordable too

So I place an order for flightless HYdei fruit flies. I pick them up and get home and it's a…read morecontainer full of flying fruit flies. I could've set a banana on my counter and got that for free. I call and speak to management - she says it's bc of the temperature ?? And when they're "too hot in the reptile room they grow wings and fly some of them". Like huh?? SoI try to explain I'm very experienced here - I'm retired but used to be very big in the reptile industry and bred thousands of my own fruit flies - and said I'm sorry but you're wrong. flightless HYdei HAVE wings and are genetically predisposed to not flying. It's a GENE. I told her yours are tainted with regular flying fruit Flies. Her answer - I'm not going to argue with you, you can just give them back. Then she repeats the same answer of why I have "some" flying around. They're ALL flying. I explained the gas would be more to drive there and return them, that I was now more concerned over the bad info she was pushing considering. She repeated the same untrue info on flightless fruit fly genetics. ?? Then she kept adding I'm not going to argue. My only concern for posting this is - what else do these workers push as qualified knowledgeable info to customers that is completely wrong?? It's a simple product and issue but her info on this is incorrect. I ran a hot professional breeding facility for 18 years. I breed fruit flies like crazy. I'm concerned that employees there are acting like they know when they don't and it'll hurt customers looking

From the moment I went in, the place was packed with children, i love kids i really do but, when…read moreparents aren't controlling them or the staff isn't nicely asking them to stop putting their hands in the tanks, i've had enough. I went in to buy some tropical fish to up my tank with some tetras and octos - the little sucky fish. After about 20 mins in the store, and chasing staff down for help, I was met with a staff member that thought he knew everything. He was asking for information about the tank like when I had bought it, when it was filled, how long the other fish had been in there, etc. He then told me that i should wait months before adding more fish???? I have owned fish for most of my life and now that I have moved into a place I'm going to be for awhile, I decided to restock the tank I own. Anywho, staff is filled with a bunch of know-it-alls who really don't know anything about the fish. I honestly feel like they are allergic to selling fish. I would recommend running to the pet smart down the street where they are very knowledgeable and super friendly when selling fish.

I am not a happy customer first time saltwater tank owner came in to a fish having ich asked for…read moreadvice apparently if the other fish are healthy you don't have to treat was what I was told witch is total bs asked another big Al's they told me that I should have immediately removed all fish to a qt tank and treated with cupramine but now I'm out hundreds of dollars and this is what they tell me as a loyal customer I do not feel responsible for what happened to your fish and we will not be giving you any store credit towards new fish and will not be giving you reduced prices on fish when you do restock the aquarium.

Absolutely the best selection of corals in the Upstate New York region. An excellent range from…read morehardy corals for those just getting into reef keeping to exceptional pieces for those who have been in the hobby a long time. Every piece is hand-inspected, acclimated, and dipped upon arrival. Whenever possible, they source maricultured corals whenever they can, to be as environmentally friendly as possible. Every fish is treated the same way. Their fish tanks are equipped with UV sterilizers to prevent and treat any issues like ick. The owners are exceptionally knowledgeable and helpful. An absolute first-class shop.

From the owner: Huge selection of saltwater corals and fish. Lowest prices on tanks and salt. Full service…read moremaintenance and installs. Can do custom saltwater aquariums as well.