I've been taking my PC to PC Simplicity for many years going back to when KC first owned the…read morebusiness. In spite of his passing and a couple of owners who have taken over the business, they have kept it as professional as always. I recently took my pc in for repair after my external hard drive busted, though my hard drive was not repairable, Ian (who I met with) gave it a heavy general cleaning, removing several malwares. I was very happy with the way he handled everything. I will continue to use PC Simplicity for many years to come! ~ D. Wall

Amazing group of people who actually know what they're taking about and will take the time to do…read moreyou right. Brought in my laptop with issues after a battery replacement. Went though it and showed me that the issue wasn't the battery, but a heavily damaged motherboard after having it worked on at ReConnected.

Both I and my roommate had computer issues - me with virus and not being able to connect to our…read moreWi-Fi, and her with hard drive failure. This company did excellent work on both our computers for an excellent price, about $250 each - and that included the owner (Greg Eddolls) coming to our house to connect my computer to the Wi-Fi. It is a very small place - just the owner and one other technician - so turnaround may not be the fastest. It took a couple of days each for me and my roommate to get out computers back. However, trust me, the work done for the price cannot be beat.

We have used their services several time now and we highly recommend them for IT and computer…read moreservices. The are experts, professional and reasonable on pricing. I also believe they are locally owned which is also a huge plus.

The Benchmark guys are the best I have ever worked with. They go above and beyond the call of duty…read moreto help out every customer. I will never go anywhere else. They are awesome. I cannot recommend them enough.

These guys did a great job fixing my 3 computers. They found the issues quickly and performed the…read morerepair work quickly. I will continue to use them to help me with issues on my computers.

Refurbished means trash that survives, beyond warranty dates…read more Beware such purchases with promises of service support. TriCity is neither age friendly or scripture base or committed to customer service needs. Two, first hand experiences/ disappointment. Seek alternative.

Greg and his team at Tri-City Computers are excellent! Not only did they replace my laptop…read morebattery, they replaced it again at no charge when the one the manufacturer sent was a lemon! They are great to work with, always professional, and very affordable! I cannot recommend them highly enough!

I cannot recommend this repair service highly enough! This is my second experience using Nerdy…read moreNeighbor and If I could give them more than five stars, I absolutely would. The Issue: My smart phone was accidentally thrown into Talk Back mode when my basset hound puppy, unhappy because his sister had grabbed the prime real estate area on the bed which is snuggled into my side, stomped on my chest with the full force of all his 32 pounds centered into one paw. This caused a seismic event on the bed and by the time the shaking was over, my phone was stuck in Talk Back mode. After spending at least two hours trying everything suggested from Google, You Tube and Reddit to fix the problem, I became despondent. As I am not very diligent at backing up important data, I was worried I would never see my contacts, photos and text messages again. The Hero: 1. Ethan convinced me to bring the phone in. 2. He got it working and back to normal within approximately 15 seconds. 3. He saved my professional life since I depend on my phone daily for all professional contacts. 4. He refused to charge me for the service. The Verdict: Nerdy Neighbor is my go-to for all my electronic repair needs. I highly recommend them for their professionalism, expertise and heroic tech repair service!

I am a student who came in with a computer that wasn't charging consistently. Nerdy Neighbor failed…read moreto fix my computer TWICE and refused to refund me. The first time they replaced the battery and it was about $270 and when my computer wasn't fixed I brought it back in and they replaced the charging ports, this was $98 because they only charged me for the new ports. Up to this point I was satisfied and felt that the service was good. Then I got my computer back again and it still wasn't fixed. I am out almost $400, I am skipping grocery trips to be able to afford this and I have missed countless assignments bringing it into the shop. I called to ask for a refund and they refused to refund the work- the majority of the price and said they would refund the parts but only if they stripped the parts from my computer so I am then out hundreds of dollars and I would have a completely un-usable computer. They would have the parts back to use in another computer and still were paid for their work. 100% a massive waste of time and money and now I can hardly afford to get it fixed elsewhere. (edited review to add photo)

I have known John for many years and I have learned that there is nothing that he cannot solve,…read morewhen it comes to computers. He is very fair in price for his services, I would recommend John to anyone needing help with computers. Jerry L

John is a super star!! He fixed an email issue and an issue I was having with Google as well, all…read morewithin an hour. I'm extremely happy with the results and would highly recommend the PC Guy to anyone that needs help with their computer issues.

I reached out to Rye Randa the Apple Guy to see if he can install an updated Wi-Fi and Bluetooth…read morecard into my 2010 Mac Pro. Rye is very knowledgeable and after dropping it off at his home, he called me the same day and had it ready for me. He delivered the Mac Pro to my home which was a big plus for me. He is a very pleasant person and is very professional. I'm really lucky to have found him in the Prescott area since there are very little choices here for Apple computers. I would not hesitate to hire him again for my future needs. I would rate him a 10 out of 10! Thanks again Rye!

I can't recommend Rye enough. He helped me save all my precious photos and videos from several old…read morelaptops and upload them to the cloud so I can always see them. It had been years since I'd seen some of these, and I am so grateful he helped me access them again! A few of the laptops were so old that a lot of work was required to get the photos and videos off them, but he was knowledgeable, patient and got the job done.

Al did a fantastic job on fixing my MacBook Pro in a day! He is very pleasant, professional and…read moreknowledgeable. Pricing is fair. I highly recommend him

MicroAZ is a hidden gem in the Quad City Area! Technical Director Au Nguyen's expertise is second…read moreto none. When my husband and I were told our existing computer was on its last legs, we began looking for a new one. Not an easy feat as we are not computer whizzes by any means. We went to several shops to inquire about a new computer and the workers talked WAY over our heads and tried to pressure us to go with their business on the spot and immediately pay on the spot with our credit card. We informed them that we were not ready to make such a quick decision and instead preferred to do more research ourselves. We discovered MicroAZ and met with Au ("Al") Nguyen. Al was very polite and listened intently to our questions and concerns. He also asked us what we would be using our computer for so as to get a perfect fit for us. Al spoke with us on layman's terms and did not talk over our heads in super tech talk. Al recommended several affordable and good brand computers, plus he said he could even build one for us, but again there was no pressure to go one way or the other. He encouraged us to look around and make our own decision. After visiting several computer shops, we found a computer which we felt would meet our needs. We took a picture of it and the description of it and asked for his opinion. He told us we had selected a very good computer that would last us many years. We brought the new computer to Al and he transferred our info from the old computer and had us test it out before we took it home. After that, we discovered our printer was too slow for our new computer. Again, we talked with Al. We found a good printer and Al hooked it up for us and made sure we were happy. In short, Al is an excellent, knowledgeable, friendly, and very helpful computer expert. He is definitely hidden secret in a high tech world!