Both I and my roommate had computer issues - me with virus and not being able to connect to our…read moreWi-Fi, and her with hard drive failure. This company did excellent work on both our computers for an excellent price, about $250 each - and that included the owner (Greg Eddolls) coming to our house to connect my computer to the Wi-Fi. It is a very small place - just the owner and one other technician - so turnaround may not be the fastest. It took a couple of days each for me and my roommate to get out computers back. However, trust me, the work done for the price cannot be beat.

We have used their services several time now and we highly recommend them for IT and computer…read moreservices. The are experts, professional and reasonable on pricing. I also believe they are locally owned which is also a huge plus.

I've been taking my PC to PC Simplicity for many years going back to when KC first owned the…read morebusiness. In spite of his passing and a couple of owners who have taken over the business, they have kept it as professional as always. I recently took my pc in for repair after my external hard drive busted, though my hard drive was not repairable, Ian (who I met with) gave it a heavy general cleaning, removing several malwares. I was very happy with the way he handled everything. I will continue to use PC Simplicity for many years to come! ~ D. Wall

Amazing group of people who actually know what they're taking about and will take the time to do…read moreyou right. Brought in my laptop with issues after a battery replacement. Went though it and showed me that the issue wasn't the battery, but a heavily damaged motherboard after having it worked on at ReConnected.

Jeremy offers great solutions and explains them well. This visit, he set up my new MacBookAir and…read moretransferred all the info from my old one, as well as found corrected the error blocking my back-up drive and taught me how to avoid that.

Once again, tuff techies were able to service my computer in a timely manner at a fair price!…read moreAlways great customer service. Highly recommend them!

I don't shop much at Best Buy but this location is overall good. I just bought my kindle case today…read moreand the service was overall good. The staff are nice and the value of what you pay for overall is good. The selection of stuff to choose from is limited though depending what is still in stock, but it's still overall good especially when stuff is on sale. Just sad that Best Buy isn't as big as it used to be when it had a bigger selection and variety of products to choose from.

I am extremely disappointed with the level of customer service we experienced at this location. The…read moreindividual who appeared to be the manager ( Theresa )shockingly rude and unprofessional throughout the entire interaction. Instead of helping resolve the issue, she raised her voice, spoke to us disrespectfully, and created an uncomfortable and hostile environment. What's even more frustrating is that her behavior directly resulted in the store losing $34,we just purchased phone protector last week and got damaged and it supposed to be life warranty but she wanted us to pay 8 dollars for installation saying that things are changed, how soon within a week!!! saying that the damage is because we dropped the phone Not because the first installment was not correct! and guess what , who ever installed this new one he didn't know how to do it that he had to grab another protector!!!! which could have easily been avoided with basic professionalism and courtesy. It's unacceptable for someone in a managerial position to act this way, as they are supposed to represent the company and set an example for others. If this is how customers are treated here, I can confidently say that people will choose not to return or make purchases from this location. This kind of service damages the reputation of the business.

The Benchmark guys are the best I have ever worked with. They go above and beyond the call of duty…read moreto help out every customer. I will never go anywhere else. They are awesome. I cannot recommend them enough.

These guys did a great job fixing my 3 computers. They found the issues quickly and performed the…read morerepair work quickly. I will continue to use them to help me with issues on my computers.

I cannot recommend this repair service highly enough! This is my second experience using Nerdy…read moreNeighbor and If I could give them more than five stars, I absolutely would. The Issue: My smart phone was accidentally thrown into Talk Back mode when my basset hound puppy, unhappy because his sister had grabbed the prime real estate area on the bed which is snuggled into my side, stomped on my chest with the full force of all his 32 pounds centered into one paw. This caused a seismic event on the bed and by the time the shaking was over, my phone was stuck in Talk Back mode. After spending at least two hours trying everything suggested from Google, You Tube and Reddit to fix the problem, I became despondent. As I am not very diligent at backing up important data, I was worried I would never see my contacts, photos and text messages again. The Hero: 1. Ethan convinced me to bring the phone in. 2. He got it working and back to normal within approximately 15 seconds. 3. He saved my professional life since I depend on my phone daily for all professional contacts. 4. He refused to charge me for the service. The Verdict: Nerdy Neighbor is my go-to for all my electronic repair needs. I highly recommend them for their professionalism, expertise and heroic tech repair service!

I am a student who came in with a computer that wasn't charging consistently. Nerdy Neighbor failed…read moreto fix my computer TWICE and refused to refund me. The first time they replaced the battery and it was about $270 and when my computer wasn't fixed I brought it back in and they replaced the charging ports, this was $98 because they only charged me for the new ports. Up to this point I was satisfied and felt that the service was good. Then I got my computer back again and it still wasn't fixed. I am out almost $400, I am skipping grocery trips to be able to afford this and I have missed countless assignments bringing it into the shop. I called to ask for a refund and they refused to refund the work- the majority of the price and said they would refund the parts but only if they stripped the parts from my computer so I am then out hundreds of dollars and I would have a completely un-usable computer. They would have the parts back to use in another computer and still were paid for their work. 100% a massive waste of time and money and now I can hardly afford to get it fixed elsewhere. (edited review to add photo)

These folks are super friendly and professional. my Mom accidentally got porn spam on her note book…read morepopping up all the time and was embarrased to go to anyone to get it removed. We made an appointment with PC Works. after we showed up they made my Mom feel at ease about the situation and fixed the problem quickly. they even cleaned up all her other cookies and junk and improved the notebooks performance. they never said a word about the problem or made my Mom feel bad because her notebook was kinda old. highly recommend these folks for all your computer needs!

Can't really compare to others, but I took my non-working computer for diagnostic. They called me…read moreback with an estimate to repair. Although I thought it was high, I authorized the work. Computer works better the ever. Thanks Joshua

I needed IT technology support with my printer, apple phone, iPad, Mac. I couldn't get them to…read moreprint or talk to each other. I called Lumo in Prescott Valley Az.928-277-8369. I got Chris Winder and he came to my house on time. He fixed the issue quickly. I was totally comfortable with him and highly recommend him to anyone. I felt very safe with him handling my information. I will refund friends to him anytime they need IT help.

We moved our service to Lumo Computers about 4 months ago and could not be happier. Chris is…read moreamazing! He is not only a nice guy, Chris truly is knowledgeable and trustworthy! The cost of servicing our office equipment was cut in 1/3 upon moving our service and our equipment is actually MONITORED. Previously, we had our services with PC Works in Prescott for a year. During this time they cost our small business a small fortune, convincing us to purchase things we did not need, and putting us into contracts with companies that do not perform. PC Works may be good for "one on one", but an absolute failure when it comes to business building and does not know how to take care of a small businesses! We could not be happier with Chris and with Lumo! GO WITH A PROFESSIONAL. GO WITH LUMO....!

Al did a fantastic job on fixing my MacBook Pro in a day! He is very pleasant, professional and…read moreknowledgeable. Pricing is fair. I highly recommend him

MicroAZ is a hidden gem in the Quad City Area! Technical Director Au Nguyen's expertise is second…read moreto none. When my husband and I were told our existing computer was on its last legs, we began looking for a new one. Not an easy feat as we are not computer whizzes by any means. We went to several shops to inquire about a new computer and the workers talked WAY over our heads and tried to pressure us to go with their business on the spot and immediately pay on the spot with our credit card. We informed them that we were not ready to make such a quick decision and instead preferred to do more research ourselves. We discovered MicroAZ and met with Au ("Al") Nguyen. Al was very polite and listened intently to our questions and concerns. He also asked us what we would be using our computer for so as to get a perfect fit for us. Al spoke with us on layman's terms and did not talk over our heads in super tech talk. Al recommended several affordable and good brand computers, plus he said he could even build one for us, but again there was no pressure to go one way or the other. He encouraged us to look around and make our own decision. After visiting several computer shops, we found a computer which we felt would meet our needs. We took a picture of it and the description of it and asked for his opinion. He told us we had selected a very good computer that would last us many years. We brought the new computer to Al and he transferred our info from the old computer and had us test it out before we took it home. After that, we discovered our printer was too slow for our new computer. Again, we talked with Al. We found a good printer and Al hooked it up for us and made sure we were happy. In short, Al is an excellent, knowledgeable, friendly, and very helpful computer expert. He is definitely hidden secret in a high tech world!

Jon did a great job cleaning up my data wiring. He communicates really well, was very efficient…read moreand knows what he's doing and cares about the job he does. Here's a before and after of the work he did. All the equipment was on top of a shelf and now in a nicely organized manner in an enclosed cabinet. Highly recommend him to help with wiring, mounting of TV's etc. He does residential and commercial work.

Did an outstanding job and really cares about the quality of his work. I would highly recommend.read more