I cannot recommend this repair service highly enough! This is my second experience using Nerdy…read moreNeighbor and If I could give them more than five stars, I absolutely would. The Issue: My smart phone was accidentally thrown into Talk Back mode when my basset hound puppy, unhappy because his sister had grabbed the prime real estate area on the bed which is snuggled into my side, stomped on my chest with the full force of all his 32 pounds centered into one paw. This caused a seismic event on the bed and by the time the shaking was over, my phone was stuck in Talk Back mode. After spending at least two hours trying everything suggested from Google, You Tube and Reddit to fix the problem, I became despondent. As I am not very diligent at backing up important data, I was worried I would never see my contacts, photos and text messages again. The Hero: 1. Ethan convinced me to bring the phone in. 2. He got it working and back to normal within approximately 15 seconds. 3. He saved my professional life since I depend on my phone daily for all professional contacts. 4. He refused to charge me for the service. The Verdict: Nerdy Neighbor is my go-to for all my electronic repair needs. I highly recommend them for their professionalism, expertise and heroic tech repair service!

I am a student who came in with a computer that wasn't charging consistently. Nerdy Neighbor failed…read moreto fix my computer TWICE and refused to refund me. The first time they replaced the battery and it was about $270 and when my computer wasn't fixed I brought it back in and they replaced the charging ports, this was $98 because they only charged me for the new ports. Up to this point I was satisfied and felt that the service was good. Then I got my computer back again and it still wasn't fixed. I am out almost $400, I am skipping grocery trips to be able to afford this and I have missed countless assignments bringing it into the shop. I called to ask for a refund and they refused to refund the work- the majority of the price and said they would refund the parts but only if they stripped the parts from my computer so I am then out hundreds of dollars and I would have a completely un-usable computer. They would have the parts back to use in another computer and still were paid for their work. 100% a massive waste of time and money and now I can hardly afford to get it fixed elsewhere. (edited review to add photo)

Jody saved my HP laptop from premature death after a nasty blue screen appeared saying Windows…read morecouldn't be loaded because of a bad kernel file. Jody was able to remove and back up my HDD, then reinstall the op sys and my files. And all this was performed swiftly at a reasonable cost. I contacted PC MD by email and alerted Jody of the issue I was facing. The laptop was picked up the next morning and delivered just over 24 hours later, functional again. I'll be sure to contact PC MD in the future should any of my computers need service.

Jody is a lifesaver to any and all of us in the Prescott AZ area with PCs! She travels TO YOU, to…read moreyour home or office to help with set up of new computers and computer systems or troubleshooting problems with existing ones. If she can't remedy on the spot, she lugs your computer home to work on -- further saving you the time and hassle of so doing and always returning them in tip top shape. She has taken care of my computers for many years now and I have been steadfastly referring her to friends, family and clients as the top PC tech around. Incidentally, she is the computer tech for Prescott's most productive real estate firm, Realty Executives Northern Arizona, where she is always on speed dial. And, she is nice to boot! 5 star recommendation for sure!

Jeremy offers great solutions and explains them well. This visit, he set up my new MacBookAir and…read moretransferred all the info from my old one, as well as found corrected the error blocking my back-up drive and taught me how to avoid that.

Once again, tuff techies were able to service my computer in a timely manner at a fair price!…read moreAlways great customer service. Highly recommend them!

I've been taking my PC to PC Simplicity for many years going back to when KC first owned the…read morebusiness. In spite of his passing and a couple of owners who have taken over the business, they have kept it as professional as always. I recently took my pc in for repair after my external hard drive busted, though my hard drive was not repairable, Ian (who I met with) gave it a heavy general cleaning, removing several malwares. I was very happy with the way he handled everything. I will continue to use PC Simplicity for many years to come! ~ D. Wall

Amazing group of people who actually know what they're taking about and will take the time to do…read moreyou right. Brought in my laptop with issues after a battery replacement. Went though it and showed me that the issue wasn't the battery, but a heavily damaged motherboard after having it worked on at ReConnected.

The Benchmark guys are the best I have ever worked with. They go above and beyond the call of duty…read moreto help out every customer. I will never go anywhere else. They are awesome. I cannot recommend them enough.

These guys did a great job fixing my 3 computers. They found the issues quickly and performed the…read morerepair work quickly. I will continue to use them to help me with issues on my computers.

Al did a fantastic job on fixing my MacBook Pro in a day! He is very pleasant, professional and…read moreknowledgeable. Pricing is fair. I highly recommend him

MicroAZ is a hidden gem in the Quad City Area! Technical Director Au Nguyen's expertise is second…read moreto none. When my husband and I were told our existing computer was on its last legs, we began looking for a new one. Not an easy feat as we are not computer whizzes by any means. We went to several shops to inquire about a new computer and the workers talked WAY over our heads and tried to pressure us to go with their business on the spot and immediately pay on the spot with our credit card. We informed them that we were not ready to make such a quick decision and instead preferred to do more research ourselves. We discovered MicroAZ and met with Au ("Al") Nguyen. Al was very polite and listened intently to our questions and concerns. He also asked us what we would be using our computer for so as to get a perfect fit for us. Al spoke with us on layman's terms and did not talk over our heads in super tech talk. Al recommended several affordable and good brand computers, plus he said he could even build one for us, but again there was no pressure to go one way or the other. He encouraged us to look around and make our own decision. After visiting several computer shops, we found a computer which we felt would meet our needs. We took a picture of it and the description of it and asked for his opinion. He told us we had selected a very good computer that would last us many years. We brought the new computer to Al and he transferred our info from the old computer and had us test it out before we took it home. After that, we discovered our printer was too slow for our new computer. Again, we talked with Al. We found a good printer and Al hooked it up for us and made sure we were happy. In short, Al is an excellent, knowledgeable, friendly, and very helpful computer expert. He is definitely hidden secret in a high tech world!

I reached out to Rye Randa the Apple Guy to see if he can install an updated Wi-Fi and Bluetooth…read morecard into my 2010 Mac Pro. Rye is very knowledgeable and after dropping it off at his home, he called me the same day and had it ready for me. He delivered the Mac Pro to my home which was a big plus for me. He is a very pleasant person and is very professional. I'm really lucky to have found him in the Prescott area since there are very little choices here for Apple computers. I would not hesitate to hire him again for my future needs. I would rate him a 10 out of 10! Thanks again Rye!

I can't recommend Rye enough. He helped me save all my precious photos and videos from several old…read morelaptops and upload them to the cloud so I can always see them. It had been years since I'd seen some of these, and I am so grateful he helped me access them again! A few of the laptops were so old that a lot of work was required to get the photos and videos off them, but he was knowledgeable, patient and got the job done.

Soft tech and Chris can do just about anything and I'm amazed about the diversification of…read moreexperience and abilities that he can do.

Chris at SofTech Computers, has always been very kind, patient, professional and helpful every time…read moreI have called him for technical help be it big or small on my phone or computer. He is a great guy besides being so knowledgeable about technology. I highly recommend him to anyone who needs this kind of service.

If you want an honest, knowledgeable team working on YOUR computers/network - then call Niles. We…read morehad him over to check out our situation after the equipment we had installed six months ago was subject to a major break-in at the company level and THEN the company covered it up. Niles was very familiar with the equipment we wanted to purchase to replace the compromised stuff and gave us a quote we were happy with. He ordered the equipment and he and Isaiah came to install it - they did a great job, low-key, got it all set up according to our wishes and working perfectly. I'm not sure WHY the other reviews do not show up but you can rest assured that Niles will do the best job possible for you.

From the owner: TekStop provides premium IT solutions for your home and business, specializing in computer repair…read moreand network infrastructure. Our focus involves solving your immediate technology woes while looking ahead and preventing problems before they happen. With our extensive expertise and network of vendor relationships, we build custom solutions that will meet your business and home technology needs. We provide computer repair, network troubleshooting, managed IT services, business continuity planning, and more. Virus removals, computer tuneups, wifi setup, new device setup, and network troubleshooting are just some of the services we offer! We also provide cloud backup solutions and security checkups to ensure your information is safe. Call us today to see how TekStop can help you.

Before I met with Bill and Cynthe of Grey Visual Design I had researched my tail off, pestered…read morefriends with endless questions, consulted the web and wondered if it was even possible to find a professional who could achieve what I had been envisioning for my website. From the moment of my first email contact with Grey Visual, I was comforted by the highest level of professionalism, SERVICE and expertise. I had many, many questions about how all this web design stuff worked and Bill and Cynthe listened intently and also asked me important questions because they genuinely wanted to understand my aesthetic and WOW, did they ever get me! They were totally on the level. I sent them a few photos, conveyed the tone, essence and goal of my site and I was blown away with how in tune they seemed to be with what I wanted. The communication and process of discussing details such as fonts, layout and the like was absolutely seamless and they were a complete pleasure to work with. Above all, I had total confidence in this duo. They have vast experience and I knew I was in knowledgable hands. I could not be happier with the outcome. I am so proud of my site; it captures all that I wanted. Hats off to this remarkable team. I 100% recommend them and hope all of you that are in the market for the most seasoned, quality web design and marketing experts will have a chance to find out for yourselves. Thank you Grey Visual! Much gratitude.

From the owner: Powerful Web Site and Blog Design, configured for Search Engine and Social Media attention and…read morecoordinated with expert Print Media to broadcast a consistent marketing position. We specialize in listening carefully, reading between the lines. We have 35 years in the design and marketing business. Serving Prescott, Prescott Valley, Dewey, Chino Valley and Beyond!