This is the third time I've tried to come to get my nails done and there's more than an hour wait…read more I sat for 45 minutes and then they told me it was gonna be another one hour wait. I think their quality is good, but I highly recommend making an appointment if you want to get your nails done here on the weekends

I absolutely feel terrible about leaving a negative review. I planned a mother daughter day to have…read morepedicures and manicures and made an appointment for 2:00 PM. We showed up and the technicians got started. I paid for an upgraded pedicure for both of us; my daughter did not get the services that we paid for, and was finished in less than 15 minutes. The services offered themselves, were stated to be 12 minute massage, hot towel, wrap, lava rock, massage, none of this could've happened that quickly... She's only 14 so the technician just went right through. When I questioned her, she really didn't answer me directly. I was sitting right next to her, and my technician was unfortunately not as experienced in understanding language (Which I fully support as I teach at Lincoln Literacy, Volunteer with ESL job seekers, and have no ill will towards anyone in the process of learning English) Regardless of what happened, she had taken the nail clippers and cut all of my toenails down to the quick on my right foot. I then needed four fake nails (tips) , which, as a runner is not ideal... they were way too short to even paint, and so I was left with really no choice... She didn't understand the difference between hot and cold water, and it was too hot and she turned it all the way cold and then there was no relaxing scent in it... I just tried to explain how she could leave it somewhere in the middle. They kept sending a translator over, which I really tried to work with, but it just wasn't working out... Since she could not understand what I was saying, they sent another lady over who refused to tell me her name until she finished doing my toes... I asked and said I would be kind enough to tip the first technician and just wanted to understand who I was speaking with, still being very polite. After finally finishing my toenails, my daughter already had her French tip manicure completed... All they had to do was paint my toenails white. It took over two hours for them to figure that out. By the time they were finished, the shellac is so thick. It looks like someone just use white out on my feet. It's awful! I have one hand, and I simply asked to quickly have mine done, and they said, " No!" I had to go somewhere else. We had this appointment scheduled, their aero should not have penalized us. At this point, I had already racked up almost $200 worth of services and they would not do my one hand, and I missed spending the time with my daughter. Obviously, I was mortified and embarrassed, having to go through this in public. I lost my left hand to cancer... It's already embarrassing enough for me to be in public and they were awful to me. I had to rush and go somewhere else to get my right hand done. The owner (I assume that's who I was working with or the manager) completely ruined the only mother daughter day I've had this summer. Both my daughter and I were both morbidly embarrassed, and she went out to the car crying and imagine how I felt as a mother. I am absolutely shocked that they would treat customers this way when they make an error and a mistake like they did on my feet. I'm not going to be able to run until I have these fake tips removed, and I had to pay $160 for them; now I have to go somewhere and have both feet fixed. I ended up having to pay for them regardless... I even stated I'm also a business owner and I would not treat my customers this way, but there was no budging, and they were awful and screaming at me- I was calm, slightly crying, apologetic, and just nearly confused that this was happening... They weren't closing for another two hours. This was by far worst customer service I've ever experienced. I would not recommend this business to anyone. They also gave my 14-year-old girl nails that are much too long for her and her activities that she's in. The tips of her "pearl shaped" nails are sharp enough to cut skin. They're supposed to be slightly rounded, but they didn't do those correctly for her either... She was just too shy to say anything. Avoid this business, they have no concern for anything except taking your money. I was nothing but kind and courteous, and I was treated terribly!

It was a very efficient and relaxing experience. The salon is clean and up to date. Staff are…read morefriendly and skilled. I always return!

Broke my nail this morning at work my regular nail technician was not in today. Angela got me in…read moreright away and fixed it for me as I'm leaving for vacation tomorrow. Thank you so much!!!

My review is a little late as it's from 2021 I went to salon on January 6th and when I had a…read moredisruption for my appointment I tried to talk to the owner and she wasn't there they said something about storming the White House just a bad business

Got a manicure, owner was openly rude and hostile and seemed directed at my skin color. Atmosphere…read morefelt pretentious and unwelcoming to those they didn't like. She treated the staff like garbage, and was rushed to do my nails and gave me low quality especially considering the price. Go anywhere else for manicures and pedicures.

I recently got my nails done at this salon and had a very disappointing experience. During my first…read moreappointment, the nail tech was overly aggressive and did not listen to what I asked for. The length was much shorter than I wanted, and the French tips were uneven and sloppy. I called afterward and spoke to another lady who told me I could come back for a free fix. When I returned, the staff rushed through the entire set, leaving acrylic underneath my nails, and overall they still looked terrible. I even offered to come back the next day so they could take more time fixing them, but the lady told me no. For the amount of money I'm paying as a high school student, I expected much better quality and service. I think the salon either needs to hire better nail techs or lower their prices to match the quality they provide.

Wonderful experience! I was looking for a nice nail salon to take my grandmother for a 1st class…read moreexperience and Opulent Nail did not disappoint. They were able to get us right in and were incredibly nice and friendly from the moment we walked in. The salon is very clean, the pedicure chairs are high end - she loved her gel pedicure and my gel manicure was perfect. I would highly recommend Opulent, and we will definitely be back!

Started coming to this nail location 2 1/2 years ago & I have had much better experiences here then…read moreany other place in Lincoln. I appreciate them taking the time to make sure my nails actually are all even & shaped the same instead of rushing to get things done. Very happy with the staff & service here. Will keep returning every time.

I love getting my nails done here! Nail techs are very nice and know what they're doing. I get dip…read morenails with fake tips and they last long and are sturdy. My nails stay healthy with them.

The guy giving me a pedicure didn't put a basecoat on my toenails and didn't give me a foot…read moremassage. He kept talking to the person next to him while rubbing my calves. I asked him to focus on my feet. Obviously, lost in translation. My pedicure was fifteen minutes less than my mom's pedicure, who was sitting right next to me. I feel sorry for the girl that has always taken such good care of me. She knew it was all bs...but couldn't say anything.

I've tried many salons in Lincoln, but I always come back to Pink Nails! Great service, biggest…read moreshellac selection in Lincoln, and Mindy always remembers you! My shellac usually lasts 3 weeks and the pedis are awesome!

so my mom was getting her hair done and i had been wanting to get my nails done and this place was…read moreright next to it so i decided to go i ended up paying 35$ with a 5$ tip and i would say that other than some dry glue on my finger the lady i had did a amazing job she was gental and spoke really well english and was able to understand me very well i would recommend

Such a great experience. I took my mom and there was no wait for both of us. They keep the place…read moreclean and all the nail techs were pleasant, thorough and know what they're doing. The massage and hot towels were the perfect ending to a good pedicure and this was all included in the "classic" for $20 each!