We had our daughter in this facility for about 2 months, owing to a brief period in which both of…read moreus parents had to work. The manager has a pleasant and optimistic demeanor, as does the assistant manager. We liked the information sheet idea, so we could clearly communicate the daily situation. The staff usually just put "She had a wonderful day! :-) " however, and it was hard to understand exactly what transpired, or why every day was so wonderful (like N. Korea!). Although well appointed with colorful and safe play furniture, the facility is badly in need of a deep cleaning. As you enter, the vestibule walls are smeared with what seems like years of residue from very young hands. The entry system is confusing and arbitrary: we were given a code to use until our personal code was ready, but we were never given the 2nd code, so we continued using the first one. There were supposed to be sign in sheets for each parent, but it took two weeks for that to be prepared. The sign-in system is entirely voluntary, which seems to be a liability issue for both parent and school! Often, upon entry, there was no one manning the front office. The staff was highly fluid even in the two months and our baby had no fewer than 5 different staff during that time, most of which seemed to be transferred or quit shortly after they worked in the place. A few annoying things we disliked included that staff often peeked out of the front window to see what parent was about to enter. Also, the infant room was divided into two sides, and our baby was often not visible through the room window. Infants were allowed to crawl away from the carpeted areas and on to the linoleum floor and this was not safe, nor were the three wooden rocking chairs, which were a danger to falling toddlers. Finally, it took a good month for our account to be set up so we could pay on line; this seemed to be a company-wide issue, however.

My children attend this location and I must say it has been nothing short of amazing! My daughter…read morehas really grown in all areas and has made so much progress! The teachers and directors go all out to ensure the children have a fun , safe learning environment!

My son started at this daycare when he was 9 months old while social distancing was still in…read moreeffect. My tour with them was virtual, and I had toured many daycares at the time, but this one left me with that "good gut feeling" that this was the place! We haven't looked back since! My son has truly thrived here, as I always notice that he's learned new things even before I've introduced it to him. He has been loved by his teachers so much and he's already made so many friends. He is 2 years old now and says his friends names everyday on his way to school. Impressionable Years is wonderful and I would highly recommend it! I will say that they've had some turnover with some teachers and similar to many daycares, one of our cups went missing and they could improve on some organizational skills but we are all human and they always keep my baby safe and loved and I know it's a great place because everyday since he's started, he's been excited when we arrived and any question or concern I've ever had, has been addressed timely! They are also super clean and clean the toys and rooms often and have "parents night out" usually once a month which is an awesome way to know your kid is with someone you know and trust and you can have a nice evening out or even at home to yourself! I could say so much more, but all I need to say is, it's a great place. Your child will learn, remain developmentally on target (even early), be loved and cared for, have lots of time outside, and establish friendships!

The sad story of impressionable years daycare can be compared to the story of a beloved bakery…read morethat, at one time, baked every cake from scratch and with care, only to compromise the quality of their product because they scaled the business to an extent that the quality that was once associated with the business was impossible to maintain. It's a common story, one that could be avoided by tempering growth until the business has a chance to scale with the increase in business. This maintains product quality while also adapting the methodology to serve more customers. It's a difficult process that many businesses fail to account for, which is why we see once-great businesses close their doors when better options become available. A once-great daycare that has grown to the point where the quality of the education and supervision the kids receive has become substandard. My family has had a long history with Impressionable Years. Once owned by parents, now passed down to their daughter. The parents built this company from the ground up. The population cap was low in those days, and the parent owners were on top of their game. The employees were of high quality, the owners were always there, and the collaboration between the parent and the center was easy, streamlined, and productive. That is no longer the case. My three children went through Impressionable Years, and I lament that my third child did not receive the same standard as my older two did. When dropping my child off, teachers are commonly too busy talking amongst themselves or doomscrolling on their phones. Most teachers won't even look up from their phones when acknowledging your presence. This can only communicate that this practice is tolerated. The feedback you receive from the school will commonly be short-handed and unhelpful. I can forgive this for most things because when you have a class of 20 children, I don't expect a fully articulated essay on my kids' day. This becomes an issue, however, when your child doesn't meet the center's expectations. They will berate you with short-handed comments (that are pre-written) that say your child made terrible choices that day. But here is the main issue with the center: when you push for specifics, you will commonly get the cold shoulder. The owner of the establishment (Courtney) makes high-level decisions and then blames her mother when she knows the outcome will be controversial or is not justifiable given the student handbook. Her Mother handed over the business to her almost 2 years ago. A director who deflects responsibility is a giant red flag. When my child was dismissed from the daycare for "bad behavior," I asked for the video footage so I could see what happened (this was denied). I asked for specifics on what happened, but when Courtney kept deflecting, and I kept pressing her, she hung up on me and then refused to pick up the phone again. If you take nothing else away from this, then highlight this part. If you ask basic questions about your child, they will crash out because you don't buy the narrative that they are giving to you. The reason they can't give you specifics is that your child will not be adequately supervised. The teachers are too busy on their phones, talking on their phones (please count how many ear buds are actively in the ears of the teachers when dropping your kids off), and the center is removed from any responsibility because they can kick your kids at anytime with no notice. There are other problems as well: They commonly send employees home when the student population doesn't justify their presence. Yet, you have to pay full tuition whether your kids show up or not. This is a predatory practice that seeks to maximize profits while causing inconvenience to parents. This little flaw will show itself when they put your kids in a room that is developmentally inappropriate for your child due to "staffing problems," because the room's population didn't meet the standard for them to pay someone to be there all day. Impressionable Years was a great daycare. It is no longer. This is what happens when something is given to someone who doesn't have to earn it. The quality of this place has been run into the ground. And even though the cake you get isn't quite what it used to be, you should, as a parent, ask yourself what you are paying for, and whether the management is competent and coherent in their ability to communicate to parents. All of which this place lacks.

During the covid lockdown we lost access to our daycare and were scrambling to find a daycare that…read morewas open. A friend recommended curious critters and while we would have taken any port in that storm we have been very happy with the care our son has received here and continued sending him there even once things began to open up. My son genuinely loves his teachers and talks about them all the time at home. He is learning quite a bit and every day comes home with new vocabulary. And I really love that the staff here encourage development across the board, from eating with proper utensils to potty training, and they are happy to work with parents to help the kids succeed. On top of everything we can tell a ton of planning goes into their days there. Every week has a theme that carries over from the books they read and the projects they do to the food that is served for breakfast and lunch.

Curious Critters is an awesome daycare! My daughter started when she was 2 years old and recently…read moreleft in August 2018 at 4 years old to attend a private school nearby. The owner Dominique Walker and her staff are professional and courteous. I was always greeted with a smile and my daughter enjoyed going there. If I had a concern it was addressed and corrected. It takes a village to raise a child and CCELT staff really assisted with that process. I recommend CCELT to all parents who wants their child(ren) to thrive, be loved and cared for with dignity. The cost did not matter to me becuz I always had a peace of mind when dropping off my most precious gift. No price compares to the LOVE and CARING your child(ren) will receive from the CCELT staff. I really hated to leave; however, kids do grow up and they have to move on LOL!!! It was truly a pleasure being able to be apart of a wonderful family environment. We will truly miss CCELT but I know I will definitely use their drop in services from time to time Dionne

In response to the owner's reply: it seems this company always has an excuse for the way COA…read moreChildcare is run. The director was fully aware of what was happening--that's the most troubling part. Even with cameras in place, it's clear the higher-ups aren't reviewing them, or else they would have seen multiple incidents: a teacher left alone with seven infants, and even a school-age child placed in the infant classroom. These are not minor mistakes--these are serious violations. It's no surprise that parents are withdrawing their children for reasons just like this. I personally know several parents who are urgently looking for new childcare to get their children out of this center. How this place continues to operate while violating so many rules is beyond me. Parents, please be aware--this company shows a disturbing lack of accountability. Their response is nothing more than excuses piled on top of excuses, as if we don't have the ability to screen-record or screenshot proof directly from the cameras.

The reviews for this center are extremely misleading and appear to come largely from friends or…read moreassociates of the staff. My child no longer attends this daycare, and I'm writing not only from my own experience but also on behalf of parents I personally know who are actively searching for new childcare because they are trying to remove their infants from this facility. I genuinely do not understand how this center is still operating. Staff turnover is constant, and it's not hard to see why. Employees are treated poorly, and I have never encountered a daycare that does not allow staff to leave the building at all during their lunch breaks. Expecting employees to remain inside all day without fresh air or a real break is unreasonable and contributes directly to burnout and high turnover. Another major concern is supervision. There have been instances where a school bus driver was watching infants, despite not being a certified classroom teacher. That alone should raise serious red flags for any parent. Illness is also a recurring issue. Children are frequently sick, and it's clear why toys are not properly cleaned. They are simply put away and reused the next day. When concerns are raised, parents are met with nothing but excuses and deflection rather than accountability. This center puts on a polished front when it's time to enroll new families, but once you're in, the reality is very different. The fact that they continue enrolling children despite being severely understaffed speaks volumes. It is evident that profit is being prioritized over safety, staffing, and basic care standards. Let's not mention the treatment of the kids. Being left to cry in their cribs and you can't really blame all of the teachers there are maybe two good ones! But when they are overwhelmed and have way too many infants it's only but so much they can do. The staff to child ratio is never right which is a complete violation! I have also had former employees confide in me about the treatment they experienced while working here, which only further confirmed my concerns. At the end of the day, all I can say is this: don't let the reviews or the director fool you. What you're promised is not what you get. Unfortunately, many parents don't realize this until they've already enrolled. I'm already expecting a response filled with excuses and a complete lack of accountability, because that is the pattern here. This is exactly how concerns are handled nothing ever gets fixed. Parents are met with excuse after excuse, denial, and deflection instead of real solutions or meaningful change! This also appears to be a broader pattern across multiple Children of America locations, not just this one. When the focus becomes how many children can be enrolled rather than staffing appropriately, maintaining safety standards, and having a genuine interest in the well-being of the children, these issues are bound to happen. Unfortunately, that seems to be exactly what's going on here! Everything feels like a front for parents. The director is known for minimizing concerns, downplaying serious issues, and attempting to "smooth things over" to save face rather than actually addressing the root of the problems. Safety concerns are brushed aside, staffing shortages are normalized, and accountability is avoided all in the name of maintaining enrollment numbers.

The director and assistant director at Maine St, are the absolute worst. They are very…read moreunprofessional. They treat the staff horribly except for their favorites.

With so many options for childcare in the area, I'm not sure why anyone pays the maximum price at…read moreGoddard, especially since you get so little in return. We had our baby there for about 6 months, they never followed the COVID procedures they committed to which resulted in three closures for a total of almost 6 weeks during that time. The communication was terrible - we never knew what was going on in class, who the teachers were, or why teacher after teacher and assistant director after assistant director were there one day and gone the next. The activities in the fancy lesson plans they send you weren't followed (for example, they almost never went outside), the teachers were unhappy, and I've never witnessed a manager yell at their staff like I did at drop off at Goddard. It got to the point that we couldn't trust what anyone was saying about our kiddos care and we left at that point. As first time parents we didn't know that 6 months of our kid being miserable at drop off wasn't normal, we feel really lucky that we left Goddard and are settled at a place where drop off and pick up are an ease, communication is regular, and the teachers love our kiddo.

DO NOT ENROLL your child/children in this facility!!!! Unfortunately my 8yr old daughter had to…read moredeal with verbal and physical bullying at Jaycee's. When I brought it to the Directors attention for MONTHS she basically did NOTHING but of course had no issue taking my monthly tuition payments. When my child would tell a teacher (who by the way should be supervising) the teacher once told her "don't let that upset you, now go back to playing". NEVER reported the incident or anything. Director told me that "kids will be kids" when I told her that my child cries everyday. PLEASE do not ENROLL your child in this facility. I later found out that I'm not the only parent who went through this with them! Bullying is highly serious and should not be taken lightly at all. All this woman cares about is money versus the safety of your child. Is that who you want to leave your child with for 8+ hours??

I adore the staff at Jaycees!! My children have thrived in such a big way. My son loves Ms…read more Alicia!! she has taught him his alphabet and how to count to 20 and his site words and hes not even 2 yet!! The children in her class really pay attention and she makes circle time such an adventure. Something that can be hard for the young mind of a toddler. She is such an asset in my opinion and my family is greatly appreciative for her hard work.

Quality: Dr. Abro (director) and his staff here are wonderful. They are friendly and knowledgeable…read more My daughter loves it here and has a smile on her face when we talk about daycare. I would like to thank th e teachers b of the two class (ms. S and ms. T) for making child care such a great experience for my child. Pricing: pricing is as affordable as it can be for daycare and is very reasonable for the quality of care that the kids recieve. Bottom line: send your child here!! They will enjoy it.

I am in love with this center and all of the wonderful teachers here. My son has been going here…read moresince he was 4months he is now almost 2. He can count from 1-10 and he knows the ABC's by sight. The Joy of Learning Center has been an amazing place of growth for my now Toddler. He knows all of the teachers here he walks from class to class saying goodbye to each one when we leave.

This daycare overly exceeded my expectations. Staff have been phenomenal and responsive. They…read moreprovide everything for their infant/toddlers there and all you have to bring is the baby. They give free groceries. And it's always been welcoming. Mr. Nikko has been amazing to my child and I. So overall I rate them beyond 5 stars!!!