Went in for an ear ache. Got the proper prescription, pain gone in a day! Way better than an ER!

Went in for an animal bite, they care I received was outstanding! From the check in, to the staff, the nurse, the PA they were all great! Highly recommend! read more

Excellent care. Sometimes it takes a long time to be seen. And they are not open on weekends. Still I am grateful to not have to go to the ER. read more

I had a minor problem (sore throat, swollen lymph node in jaw) on a Friday that I didn't want to try to get through the weekend on my own without knowing what it was, so I noted online they were open and drove down. It turns out my info was still in their computer system after 20 years (!), so I was quickly taken to a consulting room, saw a physician, got tested for Covid, flu, RSV and one other thing, insurance accepted and was back on the street (with negative test) with my Rx for antibiotics in an hour and a half. I felt grateful ... read more

My son is suffering from HEATSTROKE, yet they have him waiting OUTSIDE IN THE HEAT!!!! What the F*** kind of "health" care is this nonsense??????? read more

The guy who saw me was not a doctor but some sort of assistant. Made me feel uncomfortable and told me that I was "pulling him in all different directions" even though I barely spoke, I had lost my voice so not sure how I could be asking too much of him. Will not go back, very off putting. Need to work on people skills really bad. The rest of the people working there were actually great but when the person in charge of taking care of you is so strange that's all bad. read more

Quick service, nice employees but WRONG DIAGNOSIS / RX given and no covid restrictions in place. My suggestion, drive to Sonora or San Andreas unless you like wasting money and time. read more

I came in with excruciating pain in my side. I met with a man named Andrew who clearly got his degree from a gumball machine. He did an ex ray, he didn't listen to my heart, or lungs, or even touch me. Nothing. He also didn't alert me to warning signs when to go to e.r. nothing for pain and 3 hours later I'm out the door. I called my Dr who is 3 hours away now and they already called to triage me and warn me of danger signs and symptoms. Are getting me an appointment and cemented thst I should have been examined. How pathetic. My advice, if you habe a problem more than a broken finger, keep driving to sonora or San Andreas. Now have to trek 3 hours to a competent physician. The staff were nice, but that's irrelevant when the person at the helm is lazy at best. read more

I have nothing but positive things to say about my visit to Urgent Care yesterday. Check in was very quick and easy. I was in an exam room within minutes and the nurses and provider were extremely friendly and helpful. They diagnosed my problem, called in prescriptions and I was out of there in no more than 1/2 an hour. Great staff all around! read more

I has such a great experience here(all things considered of course!) My husband and I were in Angels Camp for the weekend and I woke up with this terrible chest pain that felt muscular but we wanted to checked out anyway. Debbie the receptionist was warm and so kind, our nurse Audra was comforting, very competent and SO kind, and our physician Dr. Krpan was efficient and friendly. Thankfully nothing serious was wrong and we were out in under 2 hours. Not only do I live in a huge city but I also work in a hospital and tend to be picky about where I get my care. This place was clean, fast, and well-organized. read more

I've been a nurse for 35 years working in the Bay Area. I needed to be seen same day on November 10th. I was pleased to find out they are open 7 days a week! Being a health professional, I know patients arrive at unpredictable times with various needs. It was a longer wait due to high volume. The staff was wonderful and kept me informed how many patients were ahead of me. Also, additional staff was arriving soon to help out. The front desk clerk was very friendly. Again, they are the first person that triages what walks through the door, an extremely stressful job. Thanks for getting my info and making sure my insurance was billed correctly. One suggestion I would recommend to make it more friendly, open up the window to greet people as they arrive. Privacy and patient confidentiality can be done by having other patients wait behind a line and then call them up when they are next rather than yell from behind a wall. The nurse that roomed me was very professional and took her time. I felt I was important. Amazing discharge instructions that were clear and easily to follow. The NP, like the RN listened to my concern. I was quickly diagnosed and a plan of care and treatment was communicated to me. All my questions were answered. At the end of my visit, both the RN and NP told me I was welcomed to come in to see them. I felt they were there for me. I have another suggestion that Palo Alto Medial Foundation is doing for patients that need urgent care. You can call and schedule a same day appointment if they have openings. You would have priority over drop-ins. I feel very fortunate to have an urgent care clinic close to my home that provides quality service. read more

Nurse LISA SAUL is very UNPROFESSIONAL. I have never been so OFFENDED. I took my 10 year old child in with road rash and wrist pain from a bike accident. The nurse started off irritated with my choice of bandaids I used. I nervously say how I hate to see my baby in pain. Nurse responds with "IF U CAN'T HANDLE YOUR KID IN PAIN THEN U SHOULDN'T HAVE KIDS". my child is just as offended as me. Then she proceeds to say " IF UR JUST GOING TO STAND THERE, CAN U PASS ME THOSE BANDAIDS?" Then she aggressively hand me a few bandaids, hinting again that I chose the wrong bandaids. I kept telling myself that she has to be joking, but it was very obvious she was not. This woman had no compassion for a hurt child. I would be horrified to see her with an adult. I will be traveling much further for medical help next time and so should you. read more

I came here a few weeks ago for obviously, problems. Couldn't get into my regular doctor and well.....I wound up here. Wait times are decent. I have been in some urgent care where I was in the waiting room for 45minutes or more. The place is clean. Again I have been in some where you don't even want to sit down or touch the walls. Doctors and staff are friendly. I had 3 kids with me alone so putting up with me and understanding 3 cranky kids and still being friendly and helpful is a big thing for me. I have no help so unless my kids can be with me, it's not going to happen. I think the total time I was there was about 1.5-2 hours. I had to wait around for 30 minutes because before I left I had to have a shot of a antibiotic and needed to stay to make sure I wouldn't have an allergic reaction to it (understandable). Would I go here again. Yes. This place is nice compared to some others I have been in. If I go back and my experience and other things change so will me review but until then...4 stars. read more

I have been coming to AC Rapid Care since 2018. It appears that they have a new provider on staff - Andrew Wasserberg, PA. I have never been treated with such disrespect in my 64 years. He was arrogant and condescending - stood there, waiting for me to say what was wrong me (no hello, just an annoyed look on his face). He did not examine me at all - he held his stethoscope to my back for about 4 seconds (just lower lungs, nowhere else - not upper, or front) - then he told me I wasn't wheezing at all. He looked in my throat - yes, it's red. He said that I'm fine, my oxygen levels are fine (94%). He actually argued with me about my wheezing multiple times. I went in for wheezing, coughing up stuff, sinus infection, lethargy, fatigue. I have a breathing machine at home - using it 4x a day now and it's not working like it should. Sinus rinses aren't helping either. I've ended up in the hospital many times for pneumonia and it always started like this. The extent of his "treatment" was to throw his hands / shoulders up and ask me what I wanted. Did I want an x-ray? Did I want antibiotics? He could not have cared any less. I left with neither. But I got a really cool spirometer and hopefully a script for cough meds. I told him I will probably end up in the ER - which he just shrugged off - oh well! I have contacted the Adventist Health Emergency Room Supervisor and filed a complaint. I will be speaking with the Chief Medical Officer tomorrow as well. Oh, as a footnote, if you look up his record, you'll find that he's moved MANY times to different practices in multiple states - I wonder if he just can't keep a job? Patients beware - if you're sick, go in on WEDNESDAY when he's not there! SHAMEFUL. read more

Friendly and quick! Great, caring nurses and intake staff. Clean facility and caring towards my boys.

For the good of the public I would recommend you go someplace different. My wife became extremley sick with a very fast onset 1/22/19. She had a feavor, chills, and extream body aches. We were to fly from Sacramento to Boise the following morning. In our oppinion she had a very bad case of the flu. The PA on call diagnosed my wife with "You have a viral upper respiratory illness (URI), which is another term for the common cold." The PA said she would be ok to fly home to take a decongestant just before the flight. It was a misersble painful sweaty flight. Today, 1/24/19 I took my wife to our family doctor. They asked the exact same questions as the Angwls Camp Prompt Care PA did. They got the exact same answers. With in one minute the doctors said your quick onset is giving me the probable cause of your illness at 99% influenza type A. She immediatly did a nasal flu swab as recommended by the CDC. Ten minutes later the doctor walked in and said "congratulations your 100% influenza Type A. She said the California PA should have immediatly done the swab as recommended by the CDC, and we should have never been on a plain with 67 other people who are probably now infected due to the Angels Camp Prompt Care PA ineptness. Our doctor said the California PA was her job security clear in Idaho. read more

I usually do business with Angels Camp Medical Clinic. For some reason it was closed at 4:00pm, so I go here instead. It takes a while to get seen. Only one Dr, I guess. The staff seem friendly. they did last time I came in with for my husband. I came in to get an emergency contraceptive prescription so it wouldn't cost me $50. While waiting with my son in the room, I over hear a staff member saying "its her choice..." So I dismissed it. Whatever. Could have been talking about anything... I finally got my prescription and left. I immediately went to CVS, they didn't have it. In fact, he asks, "what is this for?" So I said it. At this point who cares. Even with an elderly lady nearby. I drove to Rite Aid and they didn't have it either. By that time it was 3 minutes til 6pm - pharmacy closes soon. They can get it in by tomorrow afternoon (and they probably wont even call me, as usual). So I call the Prompt care back and the nurse talks with me and give me the number for Sonora Regional, since they may have it. I ask if they can just get me a different brand or anything. She says no. I can tell by her tone of voice that she is disapproving of "my choice". She didn't even stop to ask the Doctor. At this point its already a day late.... I will not go back here unless I have to. I cant believe that people in the medical field actually think the pill causes abortion. How sad and misinformed. I should have just gone to get regular birth control pills and took a high dose! read more

Several family members and I have been in there over the past couple of years. I have never had a problem with anyone in there. They are pleasant and professional. Medical personnel took the appropriate amount of time in each instance and feedback was adequate. I wouldn't hesitate to refer someone to that facility. read more

My daughter was seen here a few days ago! The staff was great! I was in and out of there within 45 minutes. Nurse Lisa is awesome!!! The NP that we saw was nice and listened to what I had to say. The lady at the front was super sweet too! I wish I could remember her name! I just wish that the location was in a better spot for when you turn in or out! Have a great day! read more

We have used urgent care clinics in the past and was anticipating a long wait. But nope it was about 30 minutes in and out. It was a Sunday and of course my child was sick. They treated us great. read more

I've been here twice. Once for stitches and once with my husband for a very serious illness. Both times the care was very good and the doctors and nurses were genuinely compassionate. No one in my family has ever had a good experience at the other local clinic, so having such a positive experience was a wonderful surprise. read more

I went to prompt care for a possible UTI. My 2nd visit in 2 days, was not productive at all. The nurse practitioner who saw me, didn't believe me when I told her my symptoms, that it stings at the entrance down there. She completely rules out for a UTI just with a dip stick test. Her words were, "it's a cold test." I was also tested for BV the day before, which I myself had to drive it over to sanora because it is a time sensitive test and was called that it came back negative. So the NP who saw me on my second visit , that didn't believe me when I told her my symptoms said that they didn't test me for BV. I told her yes they did, I drove it there myself. I then askEd her to send the urine in for culture and UA. She completely ruled out UTI and even went as far as writing the prescription for BV and for me to pick it up at the pharmacy. I flat out told her I'm not taking it because I know I don't have BV. Its been 2 days,the pain has worsen, and woke up smelling like a dead fish down there. I'm not sure how this place has a license to treat patients. I'm from the PNW, in my mid thirties, and never have I been treated to where I had a doctor who looked at me and didn't believe what I told them. I have never had to voice that "I'm not here just because, I'm here for a reason." This is not acceptable in this profession. Also, to rule out a UTI based on a dip stick tells me that this place is uneducated. Send it in for a UA and culture. It doesn't hurt, I'm paying my own bill for it. Lastly, My time is as important to me, I've been waiting for 2 days to hear back on the culture, I should not have to call in to aSk to get a phone call back. This is the worst place to receive health care from. 0 stars from me, I hope their licensors read this!!! read more

Do not go here your better driving down the road on either direction to sonora reginal ER or Mark Twain's ER your going to spend st least 2.5 hours there for not one to listen to you. Prey you never see Doctor Ashley Laird MD she is a fool and has not bissuness praticining medicine. Worst experience I've ever had going to the doctor she made me feel like I was a lier and there was nothing wrong with me when I have a very bad medical condition thanks asshole! read more

My friend and I went there because she had stuff in there mouth. The doctor said she had an STD. All he did was look in her mouth. She started freaking out and went to the hospital to make sure, it ended up being a soar throat. We made a complaint about it and they never got back to us. I went there another time because I was running a fever and didn't feel good at all. There was 3 people in the waiting room and it took an hour and half just to be seen. When I got in there I had to wait another 25 minutes to see the doctor. All he said was I have head cold. And didn't give me any kind of Medicine. I went to my original doctor the next day and they said I had a bad science infection and I need to get on antibiotics right away. They thought It was weird prompt care didn't do anything. The last three times I've been there for legit reasons they didn't do anything but other doctors did. read more

Went on a Saturday. Had on-and-off pains in my lower back right side (kidney area) Waited for 3 hours to see a doctor ( I saw him for 2 minutes). Verdict Shingles! "Do you have a rash"? " No!" Am I am feeble minded and don't know if I have a rash/blisters?. "Take off your shirt". No rash, no blisters, no discoloration of my skin. "Yes, you have Shingles"! Prescription for Shingles (which I didn't fill ), Home Care instructions how to take care of rash and oozing blisters (which I don't have) and a list of powders, lotions and explanation of Oral Benadryl (which I don't need). When I told the nurse I don't need the write-up or prescription because I don't have Shingles she also insisted that I "must have blisters/rash". "No, I don't. The Doctor is wrong". "Well, you can always get a second opinion". ON WHAT? That I don't have oozing blisters? But Shingles was NOT the only thing I was diagnosed with. On the Visit Diagnoses (on my take-home papers) apparently I also had "right-side chest pain" and "Epigastric pain". Chest pain and heartburn? I have absolutely no idea where this came from! Maybe that's whats wrong with MEDICARE. They pay for this garbage. read more

Came to Sonora Regional Prompt Care with ear ache. Pretty routine.....allergy meds and nose spray...charge for 10 minute eval....$224. Beware!!! read more