Efficient. Caring. Knowledgeable. From Sandra, the receptionist to Joe the X-ray technician, to…read moreDoctor Rose my physician, the staff here knows what they are doing and they do it well. I made a reservation and was seen at the exact time of my appointment. Compassionate listening led to tests, diagnosis, treatment on the spot and prescriptions sent to my pharmacy. One day later I am feeling so much better. Very thankful to have this competent medical facility available here in Cameron Park. Thank you!

Making my appointment was easy and convenient. The cost was expensive. The care of the Dr. ? He…read moredid listen to me and ultimately prescribed the medication I needed so that was a plus. Still in these dark days of extreme inflation what else can you expect?

I was in absolute shock that the facility did not have an inabulizer for my asthma attack. Their is…read moreno excuse for not having such an important device to help asthma patients. It should be mandatory for all Urgent Care Facilities to have such a life saving device for people who are having breathing issues. An inabulizer can save an asthma patients life

For those of you who don't want to read a long review,this one is for you. Christine Garvin is a…read morevery poor excuse for a Podiatrist. When presented with outside scientific and scholarly facts that an ultrasound is the best by far to evaluate wear of your fat pads (feet), Dr Garvin, with no reason other than her "thought process" , refused to refer me for an ultrasound. Not only is this stupid, it's malpractice. But she might be good at clipping nails. I have no use for such an "incompetent" Dr.... if you want to call her one. She has to be the worst podiatrist, but perhaps this is the best Heritage Health could get.

Against my better judgement I came here instead of going straight to the ER for my sinus inf I've…read morehad for over 2weeks. Showed up here & they were "open" but there was no doctor to see anyone?! I asked why they were open for customers and she says "for paperwork". The other girl piped in "for people to make appts". Oh, because someone is going to drive out there to make an appt for a walk in urgent care (do they even do that?) instead of calling? I said wow okay... off to the ER I guess. Was trying to save some $ by not going to the hospital but no other choice, my GP couldn't get me in until next week. Based on this, and the myriad of other negative reviews of terrible service & HIPAA violations I wonder 1)how this place is still open 2) what the point of having an urgent care here is if it's not available to help people due to incompetent or "unavailable" providers. ***Lastly; people that come in here & get treated poorly and/or experience breaches in HIPAA by incompetent doctors MUST REPORT THIS TO THE STATE! Also complaints can be made to the doctors governing board if there is one here. These doctors are not at the top. YELP IS NOT ENOUGH!!! Or else this will continue & nothing will change.

Zero stars. Super curious how one applies for insurance, declares this dive bar of a health…read morepractice as my primary physician since this place's internet presence says "accepting new patients" and is confirmed by my insurance, and I was accepted, as a patient, three months ago. Fast forward to today, call to make an appointment, am told they aren't taking new patients. Hi yeah I'm already a patient, "no we aren't taking new patients." I ask how does that happen since I'm already a patient, I get "we have zero available slots." I know Amador health care sucks but goddamn this place is horrendous. Go literally anywhere else.

I just had a colonoscopy with Dr. Delgado and his crew. It was the best procedure I've ever had,…read moreand I've had colonoscopies before! Dr. Delgado explains everything and the nurses were just wonderfully kind. I am needle phobic, but Nurse Lorraine made it go painlessly and with such tenderness. I can't say enough about the excellent care I received for this colonoscopy. I am so happy I found Dr. Delgado and his wonderful office staff to get me through this procedure so easily and so painlessly.

Poor customer service, questionable communication, quality of care was subpar, billing was shady,…read morecare was mediocre. My wife came here for an emergency visit and the type of care she received was less than satisfactory.

I had a really great experience here. The staff was incredibly kind, welcoming, and professional…read morefrom the moment I walked in. Everyone made me feel comfortable and took the time to explain things clearly. It's a very new place so looks updated and nice inside. Khalid was an exceptional X ray tech very professional, patient, and made the whole process quick and comfortable. I felt very well taken care of and would definitely recommend this place to others.

Was told to come here to get my tb read and they refused. Lady in the front seemed uninterested in…read moreeven checking with the provider. Don't waste your time lazy employees and bad service.

Went in for an ear ache. Got the proper prescription, pain gone in a day! Way better than an ER!read more

Went in for an animal bite, they care I received was outstanding! From the check in, to the staff,…read morethe nurse, the PA they were all great! Highly recommend!

Super staff! Everyone is kind, helpful and comforting. The doctor is attentive and goes the extra…read moremile to investigate your current meds before writing your prescription. Immaculate Urgent Care facility. The only negative is that they don't have an Xray tech at this time, so not the place to go for potential breaks. Overall, 5/5.

Great experience, very fast , and very clean . I was impressed of how fast we were seen. Totally…read morerecommend this place.

I've been running our "ship" solo this week while my wife is away, and things were going great…read moreuntil my mother-in-law broke her ankle. Unfortunitly she suffers from extreme medical anxiety and a fear of hospitals, so getting her to agree to treatment was a major challenge. We decided on Elk Grove Urgent Care on Bruceville Road, and I couldn't be more grateful that we did. The entire team, from the front desk to the nurses and doctors, were incredible. They didn't just treat her injury; they managed her fear with genuine empathy. They were patient as I reiterated their instructions to her, ensuring she understood the seriousness of the healing process so she wouldn't miss her upcoming summer plans. Why I Recommend this Team: Patience & Clarity: They answered every single question thoroughly and never made us feel rushed. Above & Beyond: They actually helped us all the way to the car after the appointment to ensure she was safe and comfortable. Calm Atmosphere: It was a much better experience than a busy hospital ER for someone dealing with high stress. If you're looking for an urgent care team that truly cares about their patients as people, this is the place. Thank you for turning a stressful situation into a manageable one!

Terrible urgent care experience because of the doctor. We are currently away on vacation, so we…read morewere not able to take our son to his regular primary care doctor. We came to urgent care because we were concerned and needed medical advice. Unfortunately, the doctor was rude, dismissive, and made me feel like my concerns were an inconvenience. While I was explaining what was going on with my son, he gave a huffing, dismissive smirk that made me feel judged, as if my concerns were unreasonable. As a parent, I have every right to ask questions and advocate for my child's health. I came in looking for help and reassurance, not to feel dismissed or made to feel like I was overreacting. Medical providers should listen to patients and families with patience and respect. The way this doctor communicated left me feeling uncomfortable and unheard. Families come to urgent care because they need support, and we deserve to be treated with professionalism and compassion.

Urgent care, so offers a variety of medical services. We went there for a HFM diagnosis to return…read moreto daycare. The staff was extremely good with my little girl (2yo). They were patient and helped her not be scared. The care quality was good as well. We we quickly seen Nd the doctor examined her and git her the needed notes. Very happy with this experience.

My wife went here instead of going to Kaiser since they were very booked, and she had a broken toe…read moreso we were worried about not being able to be seen soon. She came here and sure enough they were able to see her immediately. She told me the staff was very friendly and took great care of her, getting her an X-Ray and a walking boot/shoe. I hope I don't have to end up in an urgent care place anytime soon but if I did I would definitely be coming here

Office staff is super rude. Next time I'll go to Sutter where they treat their patients with…read morekindness and respect.

They almost killed me, they wouldn't treat a simple melanoma tumor on my uncle's shoulder because…read morehe didn't have insurance, and while I was there at the ER I woke up to being strapped down, I freaked out because of that closterphic feeling and as I was struggling to get my hands out they stood in the corner of the room and were laughing. Then they gave me a forced contrast mri shot against my will. Then within a week I developed neuropathy in my feet and have had multiple disabilities since. Also my dad ended up there and a week later they called me up saying he died when he was totally savable. Don't go to this hospital. That forced contrast injection that I denied was a violation of my rights and I should pursue legal actions.