i love shopping at this store! The products are amazing and built to last! I've been coming here…read morefor years and Mike always goes above and beyond to help you find what you need!

As an executive of an HVAC & mechanical firm, I understand the value of having solid uniforms. Our…read moremechanics rip the their pants all the time, and our sales team enjoys a polished but tactical look. The 5.11 gear withstands all weather conditions, and even the most rigorous wear. Whenever our techs are in the neighborhood, we send them to Mike to get outfitted. He is always hospitable, professional, and mindful of their needs. I recently stopped by to grab some gear myself, and I have to tell you I understand why my team adores him! If you're in the area and you're looking for quality gear that washes well and performs better than anything on the market- stop in and be sure to ask for Mike!

Nice selection of footwear. I visited REI recently for first…read moretime. Located @Pike & Rose. Seeking new shoes designed for walking/support. I was not disappointed. I took a minute to find an associate to get shoes. Once associate arrived I tried on several pairs & select an idea new pair of shoes. I also saw a wide selection of clothes for various outdoor activities & indoor fitness. Great checkout customer service.

Update: Service is…read moreawful. Waiting for checkout is the sure way to drop all your purchases while store assistants entertain themselves with extensive chats solving world problems. Line is brutal and sad. People are dropping things they want to buy. While store features a few good brands, it is useful for trying on if you do not mind undressing in front of others since fitting rooms are locked and finding a willing store associate with keys is not something one can guarantee. If something fits you and you want instant gratification of purchase, you must stay in a line where store associate chats every customer up to demonstrate family like environment while marinating you for an hour waiting. You should consider if you want to wait or better order online. If you decided to buy, then after 20-40 minutes of waiting you are pressured through attack on why you do not want to become a member. REI, I do not want to become a member of this environment exactly because you are not considered about people. Those people in the line behind me want to enjoy their Saturday and you do not care about it. This is all I need to know. It is exactly the environment that I avoid as plaque as it is inconsiderate, often rude, entitled, pushy, and fake. I do not appreciate when you ask me to shut up and let you finish your speech why I must become a member. Today I made a good decision to leave the line while dropping whatever I wanted to purchase ($300+). A gentleman in front of me did the same thing. I saw gloomy faces of ladies in the line whom I passed on my way out and they were considering to leave as well.

Hege, Shane, and Thomas made this visit to L.L. Bean an enjoyable one. They knew their products…read morewell and never made a question feel too small to answer. The store itself is massive, yet clean and well organized throughout. You can tell this company holds its people to a high bar, and it showed the whole time I was there. Two suggestions: offer validated parking, and bring a location back to the Northern Virginia area, ideally Tysons Corner Center. Hege, Shane, and Thomas backed up the reputation for which L.L. Bean is known.

12.16.24 I stopped…read morein as I wanted to look at some of their jackets. Unfortunately, I didn't see anything that I wanted. I did manage to find a waffle crewneck sweater that I liked and purchased. It was $79. More than I would normally spend, but since I liked the sweater, I splurged. They have apparel and accessories for women, men and children. They have two levels and are located in Pike and Rose. The store itself from what I have observed seldom has sales, however, there is a rack in the back of the Women's section of reduced ticketed items. I also thought it was cool that their fitting room has unisex rooms. Service was great. I was greeted upon entering and asked if I needed any assistance.

If you're very active, having issues with footwear, or even knee issues and you suspect your shoes,…read moreI'd recommend making an effort to come here. I went to a crazy expensive podiatrist and came to this location and part of me wonders if I should have skipped the doctor and just tried this first. The staff member was outstanding and the consideration and time I was given was really surprising. I much, much prefer shoes that are made out of iron and last 5 years, but it doesn't mean much when you're uncomfortable.

Up until my last experience (Nov. 2025), I would have given this store 5 stars. I've been a…read morelong-time customer and always had a good experience. Until last time. I wish I could recall the sales person's name, but he told me I needed to move from a 2E width to 4E. He told me things that were apparently lies, even telling me the 2E would harm my feet, and I bought 2 pair of $160 shoes over the course of 2 months. The extra wide shoes have absolutely ruined my feet/ankles. Yesterday, I purchased a pair of my regular 2E width, elsewhere, and my feet feel better, even after a day.

I had a private lesson with Cheddar last week & it was fantastic! He was easy going, helped me with…read morecomfort in the boat and building my skillset. I know that sometimes I learn a little differently than the average person and Cheddar listened to what I had to say and was able to tailor the experience to something that worked best for me and my brain. I came away from the lesson feeling more confident and excited about a future that includes some whitewater kayaking. I'm excited to keep learning with Potomac Paddlesports and next time I want to arrange a private lesson I will definitely request Cheddar as my instructor. I would wholeheartedly recommend him to anyone.

Took some whitewater kayaking classes a few years ago, really enjoyed it…read more Ashley was one of my teachers - not sure if she's still there but she was my favorite.

This was so much fun! Hands down all the gold stars will go back!! My 11 year old son loved it too!read more

Overall, we had a great experience. Scott checked us in quickly and was pleasant to talk with. We…read morewere lucky enough to have the mountaintop camping site to ourselves since no one else booked for this week( likely due to the extreme heat and 4th of July holiday). The bathhouse was clean and had hot water. Most campsites only have lukewarm or cold water. There were also an abundance of toilet facilities and they were well maintained/cleaned. The view of the Potomac was breathtaking and the only downfall was that the camping sites are relatively close to each other both on the mountain and at the river's edge. I do recommend this center, however, and we will likely return when back in the area!

This store is fine. It's kind of a low rent move for an individual affiliated with the store to bad…read moremouth the other tennis store in the area and its owner. I'll stick with Tennis Zone (which is a better store) and Jose over those kinds of antics.

Fast service. Guys are young but friendly. Some reviews claim high prices, but I haven't seen that…read more Been reasonable

We had great customer service despite other Yelp reviews. It was a bit crowded for such a small…read morestore, but we also were there on a Saturday morning right before school started so totally my own fault. I had bought cleats online at a different store and had to return them because they were way too small. We were able to try on several different cleats and found the perfect fit. (Two sizes up from what I had ordered BTW.) We we're also able to try on shin guards to find a new pair that also fit better. The store is on the second level of the plaza up the stairs. We will be back for our soccer needs!

Very good if you don't go here I don't know what your doing good clothing and good cleats and…read moregloves recommend!

I contacted them for help with obtaining a key for the removal of the battery for my Serfas e-bike…read more I had previously contacted the manufacturer and was told that the only way I could get it was through an authorized seller. Handy bikes were so helpful and helping me obtain a new set of keys, it took longer than they expected, but they kept in constant contact with me through email to let me know that they were still waiting for the representative to get in touch with them. I recommend them highly.

As noted by my fellow yelpers, the retail showroom has new & used bikes. It's located in a…read moredifferent location than the Service Center. Handy Bikes also carries a variety of bike brands such as Specialized, Giant, LIV, and Moots (titanium) Cycles. I haven't purchased a bike from them but I've used their Service Center multiple times. The mechanics are polite and competent. I also appreciate the text message updates. Each issue has been resolved to my satisfaction and I am grateful for the reasonable prices. Brick and mortar bike shops are going away. However, the community still needs safe spaces to gather. Support your local bike shops & enjoy the ride.

Took a gun safety course for my hql license & class was great, guys teaching it were very…read moreknowledgeable and took questions and insight. Very helpful staff when setting up appointment, now have gotten my permit and will be returning to look and buy some new items. Local owner and love supporting the local businesses especially when they do so very well with everything! Have a great online store also & I'm sure can get whatever is available in the local market

Great and knowledgeable staff they truly know how to provide great customer service. I have gone…read moreto several gun shops through out the DMV and Joe, DeVaughn and all the staff made the purchasing process in the State of Maryland better than any gun shop that I ever went before.