I called today to see if I could get my 2 dogs in as new clients. The receptionist that took my…read morecall was rude, ignorant, and very unprofessional. After she answers the phone her first thing she says to me is, "what do you want", how about "how can I help you", try that. I wouldn't take my dogs here if is was free if this lady talks to new clients like that imagine what they do to our dogs. I will smearing this business till I die. The lady that answers the phone needs to be retrained or fired as she has cost that veterinary money.. I'm probably not the only that's she talked to like this. I'm sure her boss or the owner would love to hear how she talks to new customers. When I asked her if she is rude to new customers all the time, she hung the phone up on me. Hope people take notice cause if they are rude on the phone they are probably mean to our dogs also. The lady was a cunt.

My daughter moved to Sublette and her dog was very ill. Her vet was in Romeoville. It was time for…read moreOliver to cross over that rainbow bridge. They took him because we are long time customers. It made this extremely hard situation respectful and seamless. They have taken care of our dogs for over 10 years.

I deeply regret taking my dog to see Dr. Amy Hasty. My dog almost died during a routine dental…read morecleaning. I was encouraged to put my dog down. I was told that my dog was in a coma due to a stroke and a softball size tumor in his lungs. Thank God that I didn't listen to Dr. Hasty. I took my dog to another vet who saved my dog's life. The other vet gave my dog fluids. They repeated chest x-rays. The other vet told me that there was no tumor in my dog's lungs. The other vet told me that my dog didn't have a stroke. In fact, the other vet told me that my dog was overdosed on medication that was 10 times his body weight. Later, I disputed the charge from Dr. Amy Hasty and I was not refunded. She still made me pay for the horrible service that my dog experienced. This experience still traumatizes me. I do not recommend taking your pet to Dr. Amy Hasty.

Hands down the best place to take your furry friend. Everyone is super nice and very welcoming…read more They keep the building very clean and explain everything in detail. The prices are not bad at all. My family has been bringing our dogs here since they first opened. This is a place you can trust .

absolutely amazing vets and staff at both locations in peru and mendota! very compassionate when it…read morecomes to animals, I've had rats and cats brought to them, and they treated them like they were their own. when my boy had a blood clot pass from his heart to his legs, they kept him overnight and did everything they could to help him. they cried right along with us when we had to make a super hard decision to end his suffering. I was completely crushed, he was only 10. they have been great with my recent visit for another one of my cats that had a major ear issue. I highly recommend them to everyone!!!

The staff and Doctors are kind and compassionate, when going in the room waiting for the Doctor the…read morestaff makes sure if me and my dog are doing okay while waiting.

Great place, staff is really personable and I'd definitely choose Fox Valley over any other vet in…read morethe area. Reasonably priced too, all things considered in this day and age

Always able to get an appointment fairly quick and everyone here is soo nice and seem to care about…read morethe animals which I can't say about some other places , they take their time and address all concerns, totally recommend

This place is a joke. Was ignored and disrespected which ultimately ended in the death of our pet…read more Stay far away from these people.

This place is a scam. We had a signed contract wit them about boarding that they didn't honor…read more Then proceed to charge us another 200$ for a ear infection that they caused when they gave my dog a bath and didn't dry her ears. Now we can't even get the dr to call us back. This place doesn't care about your pet. They only care about money. Don't take your animal to this vet

We lost our sweet Wumpus last fall. It was very unexpected. I was up with him the night he passed…read moreand didn't know who to call. I got a hold of Dr. Spangler, who talked to me and helped us to get through a very rough Night. Wumpus passed in the early morning hours. We came into the vet that next morning to bid farewell to our baby and have him memorialized. Everyone there especially Dr. Spangler were so wonderful and comforting. I'll never go anywhere else.

From the owner: Bridgeview Boarding and Doggy Day Care Provides Pet Boarding and Day Care Services to the Peru, IL…read moreArea.

The good stuff: Their vets are very skilled and they have empathy and compassion. Also, once you…read moreare established if your pet has an issue they get them in pretty quickly. The bad: This place charges A LOT! I have had the impression more than once that finding every opportunity to add charges during an exam is included in their staff training. Also, there is little/no transparency with charges ahead of time. I am putting it out there so people can be aware. We boarded our dogs and paid a lot extra for their "luxury run". It was supposed to have a tv that played soothing videos and be equipped with cameras that we could log into and check on them at our convenience. We were not allowed to see this in person because of "safety protocol" and the morning we checked them in we were informed that the cameras were down. We had no way of knowing if we got anything that we were charged extra for, and we were charged a lot extra. They were unapologetic about this and did not offer to reduce the bill for the services that were not provided. Over $200 for 24 hours and I have no idea if we got anything we payed extra for. Pros: skilled vets and usually can get an appointment quickly Cons: they squeeze you for every dime and you must take it on faith that you are getting what you paid for.

Love the staff there! Dr Stout has been great for my animals!! When we lost our best dog she was…read morecompassionate and sent a personalized card. She was great with my cat as well!

Horrible wait times!!! Came for a heart-worm test and waited in the lobby for 58 mins before going…read moreback, and then another 45 min wait on the Vet. They also don't carry most hear worm treatment. Such a disappointing experience.

My cat is in pain and needs stitches and this is the only place in the area that is open today…read more. but guess what? They will not help my poor cat because she's never been there before. Ridiculous. Clearly these people don't care about animals. A hospital that doesn't accept new patients...wow...

For starters, I live in New York. That's many miles away from Dr. Zollars and I wouldn't use anyone…read moreelse (unless it was an emergency). Dr. Kevin Zollars is compassionate, knowledgeable and fairly priced. He's helped me with my darling pigeon Hermes until Hermes had to leave us for another bird world. Dr. Zollars has helped with rescues and anything else that is considered bird or beast. While I'd love him to fly East to take care of my pets I think that would be asking too much and whoever gave him two stars because he couldn't make a house visit simply doesn't understand the obligations of a much-in-demand top notch vet. This guy is the best.

This is the perfect country vet. The staff is friendly and efficient. Dr. Zollars takes time to…read morelisten and explains medications/procedures thoroughly. Sparky, our mini Schnauzer likes it here too!

I would give less stars if I could. I was questioning the fact that they want to give my 5lbs dog a…read moreflu vaccination before they gave him a surgery, I did not want to give him the vaccine, he is miserable enough without getting another shot. So I had a lot of questions that they apparently didn't like, so they called my wife and was very rude telling her that they no longer want my dog as a patient. My wife already put money down, had the surgery date set up and we paid for the other appointments. They care more about getting even with me than they do with taking care of my dog or my wife because I questioned the flu vaccination policy. Now we have to take time to find another veterinary, pay for more visits while my dog suffers because they did not like my questions.

We love everyone at Novak Rinker. We have taken two dogs and two cats to them and get great service…read moreevery time. One of the things I love the most is that they include us in the plan of care. If their first-line recommendations aren't affordable for us or won't work for whatever reason, they take it into consideration and offer a second option. They are so good with our (sometimes feisty) pets too! When it was time to put our senior lab down, they provided comfort and plenty of tissues for our tears. They really do care. I don't leave many reviews, but saw all the negative ones here and wanted to offer up my own experience, which has been great.