We came to Countryside Vet Clinic in order to have our GSD puppy seen due to limping on front leg…read more We have been loyal to Yorkville Animal Hospital since it has been open; for our pet needs, but they have been challenged in last few years with an overabundance of patients, they're services have suffered. Our experience at Countryside was so favorable. We are going to come to them for all our dogs. Yorkville Animal Hospital is too big now and lost its small-town clinic feel that it once had, that we loved. Countryside acknowledged our pet's immediate health need and were able to evaluate and treat her. They were very accommodating with appointments. The staff were so friendly and caring.

So accomodating! We were in need of an emergency rabies shot for our cat as we have to see a…read morespecialized vet for an eye injury. Got us right in, gave our cat an exam, rabies shot, pain medication and because she had not eaten they gave her something to increase her appetite. All this for $119. Thank you!!

Our dogs stayed at Sweet Paws from 5/22-5/31/2026. When I picked them up their beds were covered in…read moredry urine (not a fresh accident) which is not common behavior for them. Their nails which I paid to be trimmed were still very long and they appeared to be highly stressed. The treats we sent for them were also untouched. I contacted Sweet paws the next day to get a better understanding of what happened. When speaking with their staff I was informed that my dogs nails were cut with a dull dremel and they just got a new one if I wanted to bring them back "for free" and also that they urinated their beds nightly. Being that this is highly unusual behavior I asked for more information on their bathroom schedule and was told the last opportunity they are given to use the washroom is between 530-6pm and then everyone leaves for the night and doesn't return until 6am. They informed me they know this is a long time and are trying to get more staff to stay later which does nothing for my dogs that spent 9 nights alone for 12 hours without the opportunity to use the washroom or be cared for. This is cruel and neglectful at the very least. It is widely known that dogs should not be left alone for 12 hours physiologically and mentally, being that your business is caring for animals, you should absolutely know better and to chose to run your business this way is negligent. Update: I spoke with Terry who manages Sweet Paws along with several other facilities but typically lives out of state. I was informed this is industry standard for dogs to be left extended periods of time without the opportunity to use the washroom, and that other facilities are not likely not being truthful if they say otherwise. Terry was misinformed about my dog's neutered status and suggested that not being neutered is the reason for their accidents (both of my dogs are neutered and have been since I adopted them). Heavy focus of the conversation was "educating" me on what the norm is for boarding facilities since my dogs have never boarded before despite having explained I have family who have a history of working in the business for many years. Terry suggested that I never board my dogs again anywhere. When I would repeat back information that was told to me I was told I was twisting their words instead of highlighting issues in the information that was being told to me. For example, I was told word for word that they don't have staff later because in the past staff that stayed later did nothing. When I replied that is an internal management issue and should not fall on the customer or pets, I was told I was twisting her words. In the end Terry did say she would bring this concern to the owners and see how they could improve but it's hard to believe since I was told over and over that this is the standard and I should not have expected more. What I hoped for was an honest apology and understanding that this is not okay. What I received was an apology quickly followed up by excuses and repeatedly told "this is the norm" Terry encouraged me to not beat myself up and to be grateful they are okay because some facilities lose the dogs in their care. So you can take information as their bottom line. At the end of the day, if you get your dog back that should be enough.

Have been bringing my dog here for years and loved it. But now with their new policy of not…read moreincluding play time in the boarding price, I'm not so sure. Unless you pay extra for daycare they only get out of their cages for 10-15 minute potty breaks and only if it's a nice day.

As i was checking out, i literally witnessed one of the groomers being sooooo rude to a poor dog…read morebecause the dog was moving. I wish i would've seen the owner of the dog to let them know their poor dog was treated poorly. Also, it's impossible to schedule appointments. Last time i took my dogs here they both got an ear infection too. Unprofessional business, i would not recommend.

Awesome grooming experience for my baby and she always looks great after. The staff is very nice,…read moreknowledgeable and kind. Highly recommend

Public Warning / Review…read more On October 23, 2023, my service dog Journey (then 13 months old) was mistreated and placed in danger at Canine Physical Rehab during a swim appointment. Journey had never worked with Becca before (who is now the current owner). Upon meeting him for the first time, she unhooked his leash in the lobby without my permission or following any of the usual safety protocols. Multiple safety gates and doors to the pool area were left open, and Journey--like most Goldens with a strong water drive--ran straight into the pool unsupervised. At that moment: * He was still wearing an electronic collar, putting him at risk. * No staff were in the pool room to ensure his safety. * He dove in unsupervised, which could have caused serious injury or drowning. Once in the pool, Becca ignored my repeated warnings that Journey required a toy in his mouth to prevent him from swallowing water (as his prior instructors had always done). Instead, she insisted he was "not swimming correctly" and began physically throwing him toward the pool stairs and table to force him into positions. Afterward, she told me Journey would be "punished" for running into the pool by being required to stand on equipment and watch the water instead of swimming for half his session--completely inappropriate and cruel. The results of this session: * Journey consumed so much water that he vomited repeatedly for over an hour afterward. * Our vet was concerned about possible dry drowning due to the excessive water intake. * The violent handling left him traumatized--and it traumatized us as his family to witness. When I voiced these concerns, the business dismissed them. Since then, they have also blocked me on all social media, preventing me from commenting and sharing what happened, which feels like an attempt to hide the truth. With Becca now the owner, I strongly warn other pet parents: this is not a safe place to bring your dog. Journey is a certified service and therapy dog, trained and experienced, yet he was still put at risk here. If this could happen to him, it could happen to anyone's dog. Your pet's safety and well-being are too important to risk.

My dog received therapy at Canine Physical Rehab & Recreation. I have requested an updated…read moreevaluation on Hazels therapy. Rebecca has not returned my 5 telephone calls to provide me updated information. Today my Vet asked about Hazels progress with Therapy. I informed him that the owner has not returned my telephone calls. It bothered me that for months the pool has been unavailable for water therapy. When my dog used the water treadmill she was exposed to other dog hair. The place needs to be cleaned to service other dogs. Administration needs to pull it together to run a professional business.

Nick takes really great care of our girls! They absolutely love to see Uncle. Nick! The kennel is…read moreclean and spacious and our dogs are allowed to stay together. He's the best!

I've been boarding with Shelly for years and highly highly recommend Shelly and her kennel!!! the…read morefirst time I visited to check out her facility I was astounded at how CLEAN the kennels were inside the building and the outside runs/area. very roomy and Shelly absolutely will take the best care of your pet. my shepherd was going through skin allergies and getting specific foods at specific feeding times. Shelly didn't hesitate one bit with the care routine needed and took her on runs every day. I also judge a kennel on how my dog reacts when we get out of the car... well no hesitation on my shepherd's part!!! she RAN to the gate, literally pulled me to get in there! Great people, very accommodating and easy to work with. Nice drive in the country!

Wonderful shelter that we have adopted three dogs from over the years (two in 2002, one in 2019)…read more All of them were and are great dogs. Not the largest shelter so you may need to wait a while until the right pet is available, but worth the wait. Adoption fees are very reasonable, considering that spay/neuter and shots, etc. are included, not sure how they do it for the fee that they charge.

I just adopted a cat from PP. they are awesome there! I've adopted both dogs & cats over the years…read more& they've all been great animals. As for Julie, I was told that today is her last day, so don't let the other review scare you. She is awful ,but she's gone & many wonderful animals are there waiting for you!

absolutely amazing vets and staff at both locations in peru and mendota! very compassionate when it…read morecomes to animals, I've had rats and cats brought to them, and they treated them like they were their own. when my boy had a blood clot pass from his heart to his legs, they kept him overnight and did everything they could to help him. they cried right along with us when we had to make a super hard decision to end his suffering. I was completely crushed, he was only 10. they have been great with my recent visit for another one of my cats that had a major ear issue. I highly recommend them to everyone!!!

The staff and Doctors are kind and compassionate, when going in the room waiting for the Doctor the…read morestaff makes sure if me and my dog are doing okay while waiting.

We are so excited about our new toy poodle from Windair! From the very beginning, the experience…read morewas warm and professional, and we felt confident that we were bringing home a healthy, happy puppy. The team at Windair didn't just hand her over and disappear. They followed up afterward to make sure everything was going smoothly, which really shows how much they care about their dogs and the families they go to. Our little girl has been such a wonderful addition to our family. She's smart, sweet, and full of personality. You can tell she came from a place where she was loved and well cared for. We couldn't be happier with the experience and highly recommend Windair to anyone looking for a poodle to welcome into their home.

healthy, beautiful poodles! My poodle lived 16 years with no health problem. Thanks For taking care…read moreof them. Will purchase from her again. Her farm is outside Chicago. Longer drive.