Father to a new furry son and needed a first haircut and bath. The guys were absolutely amazing. I would recommend this place to everyone. My little buddy Ace looked amazing and was happy after his service. They forgot to put the collar on and the owner dropped off at my house on his way home. FIRST CLASS! read more

Animal Crackers - Pet Stores Near Me - Miami, Florida

owner was outside being nosey instead of helping customers inside. Horrible customer service

Love this place! I feel so lucky to live so close to it. They are always so nice and welcoming and do a fantastic job at grooming my long haired chihuahua. :D read more

I rarely leave reviews, much less negative ones. However, I just picked up my dog after taking her to Animal Crackers for a grooming this afternoon. And, after I discovered multiple cuts on my dog's belly and back area when we got home, I felt it was important to post this for others. I would seriously think twice before taking my dog to this place for a grooming. This wasn't my first time there and though I have never had any real issues with their services previously, it's also never been more than just average imo, in terms of the quality of the cut. But, it was close to my house and it was easy to get an appointment and the owner is nice. Today, I was shocked at what I found after I brought her home. See photos attached. MULTIPLE cuts on my dog's belly and a couple more on her back under the fur. And one of the cuts on the belly was a particularly deep cut that looked like it bled a lot and it looked very painful. In other words, something they should've mentioned to me. I understand sometimes accidents happen, but never once did anyone say anything to me, including the owner, when I picked her up. It wasn't like I would not have noticed either. I should have been told and at least been offered an apology. Also, they didn't even do the basics for a grooming, e.g., trim the hair in the inner corners of the eyes (which other than the sanitary, is literally the basics of any dog grooming)! They just skipped it altogether, so now I have to take her somewhere else to get that hair trimmed so my dog's fur isn't stabbing her in the eyes until her next grooming. I don't even trust them to take her back there to ask that they fix it. The only reason I didn't rate one star is because they finished her on time and it was easy to book the appt. When I was inspecting her belly, my poor little dog was shaking in fear. She was clearly traumatized. At the end of the day, you need to trust your dog groomer and honestly this place is just not worthy of that trust. Sixty dollars for a scared dog and an incomplete groom? No thanks. read more

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My dogs hates when I give her a bath at home, but she loves going to this place. She'll walk right into the back room without giving me even a glance back. She comes back out clean, fluffy, and happy. They also have a great selection of the higher quality food and treats that you won't find at the big box pet stores. read more

Best dog food supplies! Most informative ! Didn't have the special dog food I needed so he special ordered it and dropped it off at my house within 2 days!!! Support local small business!!! read more

I wish I can review more about this spot but I wont be going there again. Beside the fact that the parking was a mission, the staff was rude, no one acknowledged me. I was new to the spot and clueless of what I should try since it was my first time there and even though I was seen wandering around no one bothered to ask if I needed help. Then when I was paying the guy charging me got on the phone, gave me my receipt and not even a thank you or goodbye. First impression is the most important one. Nice place, interesting products but I'll try going to dogbar instead next time which has same products you carry. read more

We love to get our pet a souvenir toy when we go on long trips away from home. The owner helped us find a toy I think our pug will love. The store was clean, neat, and had lots of specialty food choices. Great harnesses for the hot humid weather in Miami. They also do grooming and they are extremely kind to their regulars. I really appreciated my experience here and highly recommend locals check it out! Lots of unique toys, excited to see how our dog does with them! read more

Downtowns hidden gem! Stella & I had a great experience at Animal Crackers. We are new to the neighborhood and have heard so many great stories from our neighbors about their grooming services. The owner was so patient and helpful with our very very matted mini schnauzer that he didn't even charge us extra for the service! read more

Animal Crackers - Stella after Animal Crackers grooming - Pet Stores Near Me - Miami, Florida

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I don't want to say they are bad but my pet walked out of there with fleas after a grooming appointment. They are friendly and the products are good. I'll keep buying stuffs there just not using their grooming services. read more

The staff always does such a great jobs with my two cats they always come back exactly how I like their cuts. Super friendly and are very good with scheduling I highly recommend them for cats or dogs. -bean and Pashmina read more

Best groomer I've ever taken my dog to. Gave him a great cut based on a picture I showed, fitted him out with a cute little necktie afterwards, and he was super happy and even behaved well with the other dogs in the grooming room. All this is despite the fact that my dog is notoriously difficult! Thank you!!! These folks are true dog lovers. (In fact, there's almost always a dog hanging out behind the front desk...) read more

We love this place, for 3 years I have brought my buddy Ace for haircuts. JJ is super accomodating as I always come in last minute if I am in the area since I live in Sunny Isles Beach. read more

This place is every dogs dream. Let me explain; when you walk in you are stopped by a red gate....why you may ask? Because your pet is able to walk around the store with no leash. I dropped my dog off here for grooming because I was sick and tired of going to these local groomers who are attached to a pet store and just want to make a check (ex: not really trimming nails and not giving a good enough brush to get the hair out). Upon going through Yelp, I had to give this place a try. They don't place the dogs into crates (the dogs are able to walk around the back grooming area and/or backyard as they wait for their bath or for you to come pick them up), the owner is genuinely into the care of your pet and the store has many selections to choose from such as food and leashes. What surprises me the most is that they do not have crazy prices, I find that there prices are very competitive and fair for what your pet is getting. I'm not sure what they use as a shampoo or cologne but my dog smelled so good, I kept asking the cashier if he was the one smelling like that (he was ready for a night on the town, lol). If you want piece of mind that your pet is being treated well and that he/she can interact with other animals (somewhat as a daycare) as there getting there services done. I would highly recommend giving this spot a try; it's my pet's new spot! read more

I brought my dog here in January, based on the reviews that I read on Yelp and they really did a fantastic job. But, when I tried to make a new appointment two weeks ago, I couldn't get anyone to call me back. I did finally speak to someone, after 3 days of calling, but that was because I was persistent in calling, not because they returned my calls, which I left three voice-mail messages. It took calling early in the morning to get someone on the phone and when I finally spoke to one of the guys, he said he would call me back, after reviewing his groomer's schedules, and he never did! WTF?! I am really disappointed, since I loved the haircut in January and they were reasonable in pricing, but they have now lost a customer. Part of what you pay for, is the service and by not returning my calls, shows me how they do not value their customers. read more

This place is almost too good to be true... Except it's all true. My dog came back looking RIDICULOUSLY cute and was so happy. So cool that they come to you to pick the dog up, then bring your dog back with a fresh cut like no other. Definitely going to use their services on a bi weekly basis, as it's super affordable. read more

Animal Crackers - Too cute... I mean... He has a tie.... - Pet Stores Near Me - Miami, Florida

I waited two months to write this review. I've been coming here for a long time for my Yorkie and thought they were great. I adopted a kitten and decided to bring my cat in for a wash since he was living on the street. I specifically told the owner that my cat has nail caps and to make sure the the groomer does not take them off. The owner said the groomers are not that dumb to do this, well I come back to pick up my cat and what do you know?? The nail caps are all gone, my cats nails were cut way too short and there was still dirt in his ears and face. I spent $30 for nothing basically. The nail caps were put it by the vet and they are pricey. I had to redo what the groomers did and wash the cat myself when I got back home. I called to speak to the owner and he did not take the time to even call me back. I wasn't offered any type of compensation or apologies. I was so disappointed in the way they handled this. I have brought in my Yorkie numerous times and loved coming here but I will no longer be a customer. read more

I moved to Miami with my two cats, one of them being a Maine coon and needed to find a new groomer. Luckily I live on top of Animal Crackers and thought I'd give it a chance. First time I went to get supplies, the girl at the front desk was super helpful and friendly. I saw they did grooming and set up an appointment. When the gentleman who took my kitty came to the door he was extremely friendly and welcoming to us. Littles usually comes home after grooming/lion cut in a horrible mood and hides for hours. When I picked up her she was calm, happy and acted like nothing had happened. It's like she never left the house. This place gets 5 stars for treating my kitty like their own, doing an amazing groom/lion cut and their friendly manner! You won't regret taking your furry friend here! Great experience and very affordable! read more

Thank you to the Dog Guru you made my Elvis so happy with the food you recommend. I never seen him so happy. The store is just an amazing experience to bring your dog and learn some helpful tips. I cant wait until our next visit. read more

Animal Crackers - ELVIS - Pet Stores Near Me - Miami, Florida

I specifically wanted to write my review and gave a well-deserved * five stars* to Animal Crackers tonight. On Saturday evening I realized that my puppy ran out his food for the dinner. I called them at 7:05 pm to order some food for my puppy. Even though they were about to close their store they took my order and delivered it to my apartment in a very short time. Their food selection is really good. I am giving Fromm Organic Dog food/treats to my puppy. They also always do a great job on grooming , they are really friendly and professional. I have a maltese puppy and take him to Animal Crackers once a month for his grooming since we got him. My puppy loves them. I am very satisfied about their customer service and grooming services. I would definitely recommend Animal Crackers to everyone. Thank you guys !!! read more

Animal Crackers is the ONLY place I buy my dog's food, treats, grooming supplies, etc. The owner and staff are so friendly and really understand what is best for your specific dog/breed. They were really helpful being that I was a first time dog owner. I also have my puppy groomed here and the service is excellent! He comes out smelling delicious and I can tell he had a great time there. read more

It's hard finding the right place... JJ knows a lot about the diets and foods. The staff for the most part is friendly. Most of the time I buy my dog food here. I've had better dog grooming experiences, its okay. I cant give this business a higher rating, there have been several times where I thought they could have been more accountable. Biggest being when I came in to make an appointment for dog to get groomed and asked what the earliest was that I could drop off my dog. The guy in the front called JJ to ask him and I was told 7:15 - 7:30 am. I called the night before again to confirm and they said the same thing. I work all the way out in Doral, by the way. I got there the morning of and there was no one there yet. I was told that JJ would be there. At 8 am I decided to call and find out what was going on. Supposedly something had happened where JJ couldn't make it, but no one ever called me. The guy that's tatted up said he wasn't able to call me because he didn't have the appointment book. When I called JJ later that morning to let him know how I wanted my dog groomed, he said that he is never there that early, "ALWAYS 8 am" and he didn't seem accountable for the actions of his staff. I ended up getting to work super late. And to top if off the guy was not nice when I picked my dog up. When I first started coming here I loved it, not the case anymore. read more

I took my shih-pom, Byron, to this place for the first time today for grooming ... they were AMAZING. He had the best time and didn't want to come out when I came to get him. He was sitting in the groomer's lap. AND when he finally emerged he brought another adorable pup with him (apparently he made friends). They don't put them in cages and let them play before/after their cuts. Later I took my cocker spaniel (who is 7 and has had bad experience with groomers) and they were SO kind to her. They let her stay out in the store for 45 minutes while she got used to it. Then spent extra time stopping to help her feel more comfortable. Seriously. The staff is SO nice and you can tell they actually care about your baby. I'll never go anywhere else. read more

I can't say enough good things about Animal Crackers. My four pups always looked amazing - the store is always immaculate and the owners are the best. I highly recommend this for anyone that wants a place to groom their pups i downtown Miami - they are like family to us! read more

Great small business where the owner (Jay i believe) really loves animals. I have brought in foster dogs to bathe and get primped for their new families. Once I even brought in a litter of abandoned puppies and mother who were filthy and ridden with fleas and the owner was very empathetic. He too rescued a dog and even provided a discount. There are so many groomers who neglect and abuse our pets when grooming them, It's comforting to see the few who are actually passionate about our furry loved ones. They have a great selection of top of the line food such as FROMM and RAW as well as leashes, collars and treats. Every 3rd Wednesday they provide holistic dental cleaning for 175$ reasonably priced compared to many other places. The best part is no anesthesia or abrasive painful cleaning. My dog after 7 years of no brushing came out with clean pearly whites and no trauma! So, even though they are a bit out of the way for me I try to purchase all my K9 products here. Only con is no parking which sucks! but most of the time you can squeeze in the front and park there illegally and make a quick stop. P.S- they deliver! read more

Animal Crackers - Before and after photo holistic dental cleaning - Pet Stores Near Me - Miami, Florida

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My dog Fancy goes to Animal Crackers every other week. I wouldn't trust anyone else with my dog. The owner JJ is amazing and super friendly as well as the rest of his staff. Thanks for all you do! read more

Animal Crackers - My dog Fancy looking very Fancy after a great bath at Animal Crackers. - Pet Stores Near Me - Miami, Florida

Very upset, came to get my dog groomed. Asked for a bath and hair cut. They said my dog had too much knots in her hair and shaved her down almost bald and on top of that they cut both ears and didn't say anything to me. I noticed once blood was dry and accumulated. And they didn't even bathe her! Never bringing her again! Paid $50 for hurting my poor puppy. I could have shaved off her hair myself for free! read more

Animal Crackers - Pet Stores Near Me - Miami, Florida

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Just took my Australian Labradoodle for grooming at Animal Crackers and was very pleased! My puppy was so happy when I came in and looked like he had such a great time and he looked absolutely beautiful. I have been to a few groomers who did not know how to groom an Australian Labradoodle and this was the first place in Miami I was happy with! The last place I took my puppy to on Miami Beach cut a lot of his hair off and when I came to pick him up he looked so sad. So it made me absolutely thrilled my puppy was happy at Animal Crackers and was happy after his grooming! All the dogs coming out of their grooming look very happy. They are knowledgeable and also very honest about how long it will take. And very friendly! I will definitely be taking my puppy back for monthly groomings. Thank you for being so good to my puppy! read more

My baby's name is Kandy she is a 7 year old shih tzu & I can truly say this is by far the best groomers I have ever taken my baby to. It will be a year in December that I've been taking Kandy here & have not had not 1 complaint, I refuse to take her elsewhere since I trust them so much. They honestly care about your dog, no matter her busy they are there service is always the best! One of the very few places in Miami that actually hand dry vs. machine drying which if not monitored correctly can harm & irritate your dogs skin. If you truly want experts that have the knowledge on how to groom, take care & show your pet affection THIS IS THE PLACE FOR YOU! read more

Animal Crackers - Kandy after leaving Animal Crackers - Pet Stores Near Me - Miami, Florida

Meh, not impressed. I like dog bar better. Neighborhood not so good, parking sucks. read more

I went to 4 different shops for doggy day care and then I came across Animal Crackers...I mean who doesn't love Animal Crackers? Not only do I get my dog groomed there but he also goes to play for the day. The staff is extremely helpful and even found dry dog food my dog will actually eat. They are reasonably priced and centrally located so it's a no brainer! Take your pooch, they'll thank you later. read more

I went in to Animal Crackers initially because I was looking for a dog grooming place that's closer to home (They did a great job and Boss came out of there happy!). Walked in there to drop off my frenchie and their great selection of organic dog foods caught my eye. My frenchie always seems to have some kind of issue with the food he eats. Either he doesn't like it or he gets some sort of diarrhea with the food. So I spoke to the owner and he gave me samples to try out different types to see what Boss liked or didn't like. After trying 3 different brands we finally found something he loved that didn't upset his stomach that he REALLY loves (Fresh Farm). The owner really went above and beyond as far as service is considered and Animal Crackers has become my go to place for anything I need. I HIGHLY HIGHLY recommend Animal Crackers to anyone with a pet. read more

Guinness the Field Spaniel will be 9 years old soon. He just had the absolute best grooming job in his life at Animal Crackers in Downtown Miami. Previously, groomers in the Miami area constantly wanted cut him like a Cocker, or worse yet, a Schnauzer. The groomer in J.J.'s shop made sure to come to me to discuss specifically how to groom this game-flushing breed. And he did a superb job. Of course, I had been coming to Animal Crackers for years for all of Guinness' treats, which are natural and -- unlike those you buy at a supermarket -- don't cause an upset stomach. Most if not all of the treats in this shop are made in North America. Congratulations for running a great business. Here's to many years of success and a growing number of satisfied customers. read more

Pet owners can appreciate how hard it is to find a good pet store that helps centralize all of your pet purchasing. Animal Crackers is a phenomenal pet store. I have been taking my monster there since they opened. FOOD: Though I only get one brand of dog food, Nature's Logic, the selection of food is great. SERVICES: I have no idea what they use to wash my dog, but when I get him back from his day at Animal Crackers, he smells so damn good and his fur is so soft. If dog washing was a sport, Animal Crackers would be the Champions year after year. MISCELLANEOUS: They have a ton of useful products and they are all very well priced. I also love that you can get dog tags engraved right there in the store. read more

Animal Crackers is not your ordinary pet store. First of all, it's conveniently located in downtown Miami - which is a great plus to start with - and they LOVE pets. When you enter the store, most often there are a couple dogs running around the store. Not something like a PetSmart at all, more focused really on dogs more specifically it seems from their product selection. I take my 5 Chihuahuas there to 'get their nails done' on a regular basis and it's so cheap, it's awesome. The owner is an amazing guy with an incredible amount of knowledge. Their store has some of the healthiest food products available on the market as well. I cook for my dogs, so that doesn't matter, but if I was to buy them HEALTHY food, I'd be buying it at Animal Crackers. They rock. read more

JJ and his staff are so awesome! Super friendly, knowledgeable, and helpful. When I first adopted my dog from MDCAS, I called to see if they would do a late grooming on her (she was COVERED in ticks, poor baby). They were so incredibly welcoming and didn't hesitate for a second to take her in for a full groom at 6:45 in the evening. Incredible! JJ is extra informed about the products he stocks so if you ever have questions, he's the man to ask. Every time I go in to get bully sticks or antlers for my pup, he hand selects the best and most durable ones for me. Now that's really going the extra mile. And if that wasn't enough, they deliver too! Thanks so much guys! My animals and I couldn't live in Miami without you! read more

WOW! My first time was yesterday at the suggestion of a colleague! My 2 Goldens 7.5 yrs old and 1.5 year olds are a handful and they now have NO knots (AND WITHOUT CUTTING) and they look so handsome! I am so HAPPY! Thank you so much! read more

I find anything less than 5 stars for this place pretty questionable. We brought our 6 lb yorkie mix here for grooming for 3 years and never had anything even close to a problem. The owner and workers are all super nice and helpful and you can tell they care about your dog. Plus, it's the only place I can get Stella and Chewy's AND it's not a big chain. Win, win. read more

Best groomer and pet (dog and cat) supply store in miami. not only are the staff super polite and extremely knowledgeable, but they also all love animals. you could not possibly ask for a better place to take your dog. the first time you walk in you will understand why everyone loves animal crackers. i am a regular hear, whether for grooming, a bath, or puppy supplies, and i have never had anything less than a great experience. although it is only supposed to open at 9:00 AM they generally open their doors at 8:30, which is a total anomaly for any business in the city of Miami. read more

I've always been a short dog hair person when it came to my pooches. But it wasn't until I met my fiance that I realized how much work goes into having a dog with long hair. I now carry a lint roller with me wherever I go, I have to take him to the groomers, and brush his hair (although my fiance does that, not me. I refuse). I a pretty new resident to downtown Miami and found this place while exploring the neighborhood with my short haired dog (he's actually a pitbull, so he's never seen an inside of a groomers before). We stopped by so I can buy them some treats and saw that they also offer grooming services. I told my fiance about it, and now she's in love and swears by this place. We have a Laso Apso and it's the only place she'll take him. read more