Friendly staff and attention to detail. Staff super welcoming and friendly with your fur baby. Not to mention they explain in detail about your appointment, cost break down and even a follow up call after vaccinations. So happy I found this place.. we're calling this vet clinic our new vet home. read more

I originally reviewed this veterinary practice and I stand by my original rating- would never go there again. I decided to give this place another chance only because it was a last minute emergency and we live close by. I had an appointment but then later canceled it same day thinking my dog was getting better. Attempted to just go to the appointment anyways even though I had canceled it same day. They refused to see my dog unless we paid the emergency walk-in fee because we missed the appointment time. Are you kidding me. We literally just had an appointment and the waiting room was nearly empty. Lack of professionalism and compassion here. Stupid policies that make pet owners pay up the nose unnecessarily. No thanks Animal House. read more

Dr.Breuker did an amazing job removing a growth from Jack's eyelid which healed perfectly and looks like nothing was ever there, and Dr.Mullins promptly followed up on biopsy report, other needed tests, treatment options, oncology referral, everything. Staff at the front office swiftly sent records to my pet insurance for reimbursement. They also Rxd Jack's heartworm and flea medication to a pharmacy super fast, it was shipped and delivered two days later. This is the first vet office we chose to visit when it came to it and we are very happy with them - everyone we met there was nothing but kind and helpful. We love this place read more

Animal House Veterinary Center - He likes wearing his daddy's tshirts yes) - Veterinarians Near Me - Ewa Beach, Hawaii

I had a very upsetting experience with the vet tech during my visit. She seemed completely uninterested in listening to my concerns about my dog and frequently brought up her own dog instead of focusing on mine. She exhibited a poor interview style when trying to gather information. No introduction or priming into the conversation. Her questioning style felt more like an interrogation of "what did I do to cause my dog's condition," which made me feel looked down upon. In addition, when I answered one of her questions, she muttered a sassy comment under her breath. I instantly felt judged rather than understood or supported in advocating for treatment for my pet. It was not a collabortive conversation. I felt so discouraged after my visit. I have been to many vets with a high level of professionalism and have never left feeling this way. I have had I have never encountered veterinary staff who were so unsupportive and judgmental. It is important to have people skills even though you are working with animals. Having strong people skills is just as important as caring for the animals. Building rapport with owners is essential to earning their trust. I highly reccomend not coming here due to the lack of compassion and professionalism. read more

This is the worst vet clinic! Stay out of this place! Please save yourself time and money and don't even bother going here! They butchered my pet by doing both a spade and neuter because they couldn't figure out the sex! The manager did not want to assume responsibility nor even apologize and would not adjust the price for refund of unused services since I did not want to jeopardize my pet any further with their irresponsible actions! This situation was appalling and horrible and should never have to happen to any pet owner! I urge you to save your pet from thhs read more

Animal House Veterinary Center - Unnecessary spade per was male - Veterinarians Near Me - Ewa Beach, Hawaii

See all

You know, I started off with no real opinion on this business. Let's see, it's close to my home; they have a lot of patrons who frequent this business to make you feel like they know what they are doing; again, they are close to my home. Well this last annual checkup for my dog has me quite irritated and wanting to look elsewhere for veterinary services. ONE: July 2023 visit for two month supply of heart guard and nexgard medication. Paid for those meds during the July 2023 visit and left. October 2023 visit, annual exam and vaccinations/blood work -- we are billed for the two month supply of meds from July 2023. Notice on itemized receipt that I've been billed for meds from July 2023. Inquire with staff at the front desk and they see that a) we came in for two month supply of two separate meds b) they received a payment for those meds. ** Then why are you billing me again for medications that we have already paid for?!? TWO: During October 2023 visit, I specifically request to have a written prescription for both heart guard and nexgard medications for 12-months so I may have them filled elsewhere for a cheaper price. Get to Costco to drop off the prescription and the staff there say the prescription is only good for 6-months. Already paid a $26.46 fee to have those damn prescriptions written out in order to allow us to fill someplace other than Animal House! Call Animal House to let them know that they wrote the prescription for 6-months and I requested 12-month prescription. ** It literally took 3 hours for them to rewrite two prescriptions!!! Final thoughts: I really feel that this place tries their very best to sneak charges in where they can, in hopes that customers won't notice! Not once did anyone apologize for charging us twice and for not writing the correct prescription -- they were probably trying to get another $26.46 prescription writing fee outta me! read more

Animal House Veterinary Center - Veterinarians Near Me - Ewa Beach, Hawaii

Amazing how many five star reviews this clinic has. I haven't experienced any of their great claims. We stuck it out here for over three years due mostly to convenience. Our main complaint would be the service from the front desk. A little patience and tact go a long way in customer service. Unfortunately, these employees have neither. I can deal with the sass if it's a one off day, but it seems incredibly consistent here. Having a client feel like they're an inconvenience while just simply trying to schedule an appointment is bad business. Hopefully they do better in the future, but I will never know because we will not be returning. read more

Super friendly people at the desk! Our first time there was a great experience! Never mind those big name people here in Hawaii. They just overcharge! These guys are the best! read more

Staff is very friendly and makes us feel like family since our first visit!! The front desk girls, nurses, to the Vets were all super helpful and explained everything that was going on. Will stay here for years to come. read more

Animal House Veterinary Center - Veterinarians Near Me - Ewa Beach, Hawaii

I have been seeing Dr Shaua Mead for many years. She has been the vet for my current cat, Princess and my cat before her, Duchess duchess. If she was a people doctor, I would go to her. Princess is 13 and has had some health challenges. Dr Mead has been great and getting her on the right medication. I take her for acupuncture every month, which she absolutely responds positively to. She enters a meditative state. read more

Dr. Mead is a true gem. We had to put down our dog we've had for 10 years and she showed so much empathy and compassion. I truly felt that she loved my dog too and was sad over this situation too. It's the hardest thing to do as a pet owner and I wouldn't have had anyone else go through this with us than Dr. Mead. She is a great vet and extraordinary human being. read more

Dr. Laura Harrington will recommend in her "professional opinion" unnecessary operations and surgeries. Has happened on multiple occasions. No regard for your pets safety, just trying to take your money. Highly recommend not scheduling with her. Plus she was rude to the vet techs that work with her. All around unprofessional behavior. read more

We had a fantastic experience with Brooklyn and The Doctor, we received Amazing customer service! Tommy threw up in the crate on the way over,Very friendly and patient Thank you for easing Tommy's nerves and sharing so much Knowledge towards the upcoming adventure. Flying then driving cross country with a cat isn't easy for anyone but I feel much more at peace after this visit. Our family thanks you both read more

Animal House Veterinary Center - Tommy - Veterinarians Near Me - Ewa Beach, Hawaii

See all

We've been coming here almost 8 years with these two. We absolutely still love this place! Thank you amazing staff!! read more

Animal House Veterinary Center - Patiently waiting our turn - Veterinarians Near Me - Ewa Beach, Hawaii

When you REALLY need help, they WONT be there! Adopted 2 dogs from the humane society. One dog had worms. I have 6 pets. They do NOT answer phone. They do NOT return calls. They are UNABLE to see your pet in a timely manner. After finally getting a human on the phone it would be 6 days until an appointment is available. How humane is that?!? I was told that if I wanted o be seen earlier, I can go to another provider. WHAT? Wow! Ok, taking my business elsewhere. Take yours too. Don't wait until you need them to find out!! Yes, routine exams were ok, until they are basically UNABLE to do required tasks....urine collection, nail clipping (given tranquilizers for anothervisit.)They tell you to do it and come back. How convenient is that? Have had successful surgery and ROUTINE visits in the past; HOWEVER, It is when your pet is NOT well when you need to contact the vet. You are worried and need help.... NO RESPONSE!! Can't even speak with a human!! NO CALLS RETURNED!! When you finally get through, calling numerous times over hours, THEY CANNOT SEE YOUR AILING PET FOR 6 DAYS?!? Then be told if you want to be seen sooner YOU CAN GO TO ANOTHER PROVIDER!!! Perhaps my dog is from the humane society so FREE visits are limited? I was willing to pay!!! Makes you question their priorities....MONEY over care. Hmmm If your pet needs them for anything non routine, not scheduled months in advance GOOD LUCK!! read more

1 star just because I have to rate. No need to go into a long drawn out review just for this place to deny. If you are looking for quality caring clinic for your pets I wouldn't look here. If you are looking for over priced, money making business look no further. The vet here sure will play on your heart and feelings while reaching into you bank accounts on over priced and not needed services. I wish I didn't need to be so blatant but it is true. read more

It's never a good thing when you have to bring your pet for an emergency but we appreciate the staff for assisting us in our situation. The staff was able to explain the situation prior to extensive lab work, gave the estimates for any lab work and procedures that our pet may endure and possible predictions of the outcome in order to help us to make an informed decision. We were able to do what is best for our family situation. read more

May I place you on a brief hold? After spending upwards of $3K on 2 dogs in 5 weeks (one had growth surgically removed from paw), couldn't get them to answer the phone. But they'll randomly call when THEY have time to check. Asked why there is an office visit charge just for booster shot and "ITS OUR NORMAL PROCEDURE" ...but you just saw them 3 weeks ago and their health hasn't changed "DR HAS TO CHECK THEM" ...didn't even check the paw ...no thank YOU read more

Animal House Veterinary Center - May I place you on a brief hold...then 30 minutes later, have you been helped? - Veterinarians Near Me - Ewa Beach, Hawaii

Dr. Speelman DVM at Animal House in Ewa Beach is a special kind of Vet, one with wisdom and quick wit beyond her years. She is insightful and understanding. Dr. Speelman, your expertise was welcomed, but it is your kind heart that I will long remember. Mahalo nui loa for your help with my beloved Zeus read more

Animal House Veterinary Center - Zeus - Veterinarians Near Me - Ewa Beach, Hawaii

In the beginning this business was very friendly, accommodating, and price was decent. It's been over a year since I've been taking my 2 doggies, and it that time frame staff became rude and inconsistent. I've kept my receipts, and noticed the inconsistency on charges with regular visit and immunization. Doctors are fantastic, but man - I would have thought there would be some customer service training. 1 star for the Doctor. read more

Communication was definitely lacking ! I made an annual vaccine appointment . The entire duration of the call, it was never communicated to me that due to covid 1: I had to wait in the car to get called to enter 2: I couldn't go in with my fur baby ! They actually called me the day before my appointment to ask if I could come early, not a problem AGAIN NO COMMUNICATION ABOUT COVID requirements . I went there with my mask on and no one came to the door as courtesy to tell me I was supposed to wait in the car, so I called them while outside starring at them through the window . And that's when I was told about their requirements due to covid . Lost my fur baby as a patient read more

Animal House Veterinary Center - Fur baby - Veterinarians Near Me - Ewa Beach, Hawaii

FANTASTIC !!! They have been with me through thick and thin. They go out of their way to assure they have done everything they can to help your pets - family members. Dr. Tracey Mullins is AMAZING !!!! I couldn't ask for a better doctor for my babies. I couldn't ask for a better TEAM to take golden care of my fur family. Thanks for all you guys do !! read more

While the Vet and the Vet Tech staff was great during our actual appointments, the scheduling and getting medications was not organized at all. We called 2 weeks ago as we needed medication. They said they only ordered it oh a Monday so we called back the next week and they didn't put in the order. We asked for a written prescription so we could take it Costco instead. A week later they called saying they ordered it which was 2 weeks too late. There was a lot of miscommunication and when our dog needed to be seen during an emergency they said they couldn't get it us. Most vets have slots open just for emergencies. I wish the communication was better as the actual Vet Tech and the Vet that saw us in the apt was great. read more

The staff members are very warm, friendly, and knowledgeable. I appreciated how they called to follow-up a few days after appointments to see how my pup was doing and if I had any questions. My puppy seemed very comfortable in the setting and with the providers. Great place, highly recommend. read more

Animal House Veterinary Center - Veterinarians Near Me - Ewa Beach, Hawaii

See all

Just because they are the only place in ewa that is an animal hospital they try to milk you for every dollar you have. There's sooooo many places on this rock you can go to and find cheaper rates on care with the exact same treatments and diagnostic testing. Also, the vets there misdiagnose all the time. I question the validity of their credentials there. Maybe if your a millionaire and can afford unreasonably high rates this place would for you. But as a blue collar worker making ends meet I would go elsewhere. Biggest takeaway I can say is I question their ability to read diagnostic testing accurately and be as complete as possible while determining a diagnosis. read more

They are super kind people, however the vet is terrified of big dogs. Went in 3 times and she still didn't give the dog the vaccine. Each time she tried to put my dog on more and more anxiety medication. This last visit they tried to change me $285 for anxiety medicine and still no vaccine. I said no thanks. Going to a vet who can handle big dogs. read more

Honestly I wish we could not give any stars. The lack of communication and professionalism to Animal House is just horrible. The front desk staff did not inform me while making the first time visit appointment that they only do curbside appointments. All that was told to me was to call before we come in to his appointment. There was no conversation letting me know that they will take our puppy and we would have to wait in the car. The exam price we asked for that was quoted $25 which is partly true in addition to what they feel needs to be added on while we sit in our car deciding if we want to proceed with whatever it is they want to add on. Which is normal for a doctors visit. However the way the front desk woman answered the phone and the questions I had didn't seem right like she was hiding something additional. I feel that they need to communicate thoroughly with the pet owners especially if this is a first time patient. My husband had a bad feeling when our puppy was taken and the sarcasm from the front desk was the tip of the iceberg. We informed the woman at the front desk that our puppy has been vaccinated already with all the paperwork in hand. My husband felt like Animal House gave off a "Money Pit" vibe. We just didn't feel safe and comfortable to have our puppy evaluated or seen by Animal House. After reading all the other comments which are ranked with a one star. We can totally relate to feel how the other pet owners felt. read more

Good care, but definitely overpriced. Quotes were significantly (doubled, even tripled) more than what I have been quoted at other vets. read more

Yelping is good. Yelping is very, very good especially for businesses who does outstanding service for you and your family. Not only is yelping good for business...it is good for you as a customer to receive surprised perks from businesses who appreciates customer reviews via YELP. I am not going to share the perks from Animal House Veterinary Center did for my visit because I would hope that anyone who does bring their pet or thinking of bringing their pet to this business will write an honest review that appreciates Animal House and NOT a review to get great perks (no schmoozing, please). Why? Because this will help Animal House gauge their business operations to determine what they can do (a little tweak here, a little tweak there). My Ninja had another appointment yesterday for his vaccinations but my honey and daughter brought him because I was with my son at another appointment. When I got home, my honey shared that Animal House read my review. I was like, "oh oh..." Then, he shared the perk. I was like "wow--I wrote it because they do provide outstanding service not because I wanted something over and beyond!" But, hey...THANK YOU ANIMAL HOUSE!!! All in all...I will share this...they actually do care...they do appreciate...and they provide EXCELLENT vet services to your pet to make sure that your pet is healthy and that you as the owner are happy. read more

Animal House Veterinary Center - Veterinarians Near Me - Ewa Beach, Hawaii

So I was recommended to come to Animal House by my s/o, he brings his dogs here for pretty much everything and I'm beyond glad that I did! My dog is a senior with a number of health issues, so a lot can go wrong pretty quick. All of the doctors, staff, and vet techs here have been incredibly amazing since I've started bringing her. Everyone is very friendly, professional, and knowledgeable. I've had such amazing support for my senior pup as well. I recently had to bring my pup in for an emergency surgery to check her ears and they took wonderful care of her while she was there. I was able to provide them with the meds my dog took and ensured she was taking them properly and was making sure she was eating and drinking well while she was with them for a few days. All of the doctors that worked with her during her stay had communicated with her specialist as well to ensure the best care was being provided since my pup had a previous surgery at a different vet. Even with previous appointments, they were able to work with my previous vets, specialists, and dermatologist to help my dog with her skin, ears, and much more. They've been able to help me figure out so many issues and have been amazing in ensuring my pup was recovering well and positively improving. I've had to do a number of walk in appointments as well, and Animal House has been incredibly accommodating. While there is a wait for a walk-in appointment (which makes sense) since they were working with her in-between appointments, they let me know how everything was going and how my pup was doing. I'm honestly sad that I'm moving off island, but even with all of the work to get my pup ready to fly, they've helped me every step of the way and have made the process extremely easy (getting vaccinations, health certs, etc.) For anyone wondering, they are operating under COVID conditions so they're doing curbside appointments. They do phone check-in, pick-up/drop-off your pet at your car, and phone payments. My experience with that has been super solid, they're very communicative about the waiting process and what to look forward to while I was waiting and my pup was inside. If you're looking for a vet, Animal House is honestly amazing! read more

So my dog (pug) is allergic to life! For the last two years I have been going to vet after vet tried EVERYTHING and even natural remedies and nothing worked. Thousands of dollars were spent and my poor baby was just getting worse. I was recommended to go to animal house vet I met with them and Dr. Eileen was amazing. She and her staff were so kind and gentle with him. She diagnosed him got him the correct meds and with in 1 week it was like I had my old dog back he was happy and feeling better I couldn't be more thankful. I can not recommend this place more I have been to so many vets and this group really cares about your pet and their well being and believe it or not the pricing is not over the top. Thank you Dr. Eileen, Cali and madi!!! You guys are the. Best keep doing what you're doing! read more

See all

Money/fee for service is all that matters at Animal House. Please do not reward this behavior - go to another vet. I used AH for more that 16 years for my many (8+) pets, spending thousands of dollars with them. And this counted for nothing when my 18 year old cat was dying & I requested a home euthanasia - a service they say they provide. I did not want to put my cat, who had been very ill & had completely stopped eating, through starving to death and/or to be terrified with a car ride & the vets office for the last 30 minutes of her life. An AH vet had seen her just over a year ago & said a large mass that had developed in her chest was likely cancer, but they could not know for sure without tests. At my cats age (17 then) I did not want to put her through invasive & painful testing, as a diagnosis of cancer would not change the treatment plan. I wanted her to be able to live comfortably as long as she could, then pass on in peace & be as comfortable as possible. Now that she is dying, I called AH for end of life care. Shockingly AH said, because they had not seen my cat within the last 12 months, I would have to take her to the vet for an office visit (and pay an office visit fee) so they could assess her quality of life before a home euthanasia visit. When I said this seems nonsensical, as they knew she was sick & I was trying to avoid the trauma of a vet visit. I was told - "We have to be sure you are not just trying to easily get rid of a cat you no longer want". Really - a cat you all know I have had for 18 years - one I have brought to you for shots, flea medication, general care for 16+ years & at her last visit you all said she likely had cancer? You are not sure she is really sick? All this might just be my easy $500+ way to get rid of her? Can you not assess that she is truly sick & dying at the home visit? A cat you have seen for 16+ years & know her full history? "No, she has to come in for an office visit to see the vet". What is the point of trying to provide the comfort of a home euthanasia if you have to traumatize the animal with a last visit to the vet's office before they will come to the animal at home!?! Why would you put the animal through that? Oh - that's right - it's one more paid office visit - how silly of me! I was thinking of compassion for the animal & not your bottom line! Other vets with mobile service will assess the animal at home, even if they have never seen the animal - but not Animal House! Not for an animal they have seen for it's whole life! Additional money grubbing behaviors to show you who AH really is: Because AH's cash cow is filling prescriptions - if you want a copy of your animal's prescription - you have to pay them an additional fee for each of those prescriptions - kind of like "vigg" for a loan shark. Even though you have paid for the office visit & check up - your animal's prescription is not yours if you want to fill the prescription someplace else. I found this out when calling to understand why a monthly flea prescription I had just filled said "zero refills". The AH employee told me this was to make sure people couldn't go to Costco or order the prescriptions on line (where they are much cheaper), "AH makes most of their money off of prescriptions, so as long as you come here we will refill it. If you want to buy a usable copy of the prescription from us, there are additional fees for each refillable one". I understand the office must make money to stay open & pay employees - and this feels like a shake down - they think you have no other choice to care for pets you love, so why not squeeze as much profit out as possible? Forget compassion, forget basic customer care - get the money!!! Please go to VCA Waipahu or VCA Kapolei - or any other vet. AH is very conveniently located for me & I will be taking my other 3 dogs & cats to VCA Kapolei. I can't in good conscience continue to support the type of reprehensible behavior I have experienced with AH. The VCA's are reasonably priced & demonstrate with their policies & practices that they actually care about the animals & the animal's family. read more

We have been going here since we first got our puppy about 6 months. She is now 8 months old. And we will NEVER be coming back here again. My puppy is in need of care and is struggling and they haven't helped ONE bit. This place is more than a disappointment. We do NOT recommend for anybody to use this business to care for their furry loved ones. This place is nothing but a SCAM and we will be taking our dog somewhere else now. We will be taking legal matters if need be. We are more than disappointed giving our hard earned money to these ignorant & uncaring folks let alone, trusting them. They only seek out your money and waste your time. DO NOT COME HERE!! WASTE OF MONEY! read more

It was an great experience. We checked in from my phone and someone came out to get our pet. They kept us well informed of what was happening while she was being cared for and what the estimates was. Payment was taken over the phone. No real contact was made. They brought my pet back out to my car. Loved the convenience! read more

My boys needed tick repellent and when I called our vet clinic they told me all these additional services I needed when I only wanted tick repellent, nothing else. After five years of paying arms, legs, fingers and toes to our vet, my hubby and I decided to look for a more affordable vet. I found this place via Yelp and since its close by our house I told my hubby we try this location. Calling for an appointment was easy and it was explained to me over the phone they give estimates of cost and it's up to the owner on what they want to do with their pet. When we got there, we were greeted by almost everyone inside. Our appointment with the vet was great and she got straight the point on getting tick repellent. She did suggest other healthcare options that were reasonable to us. Afterwards the vet tech went over the estimated costs for services which was very affordable. After our visit, my hubby told me we should've switch a long time ago. So thank you Animal House, my two boys are now your newest clients! read more

not very good customer service. i just came there to picked up my dog's medicine and the person who assisted me was rude and unfriendly. she just put the pill on the table and left. I am a very unsatisfied custome. read more

We are new parent to a miniature schnauzer an was recommended by a friend to come here , they were all so friendly , nice an professional from the time we walked in to the end of our appointment.... we are very pleased with the level of care we are being provided with , they always have that very nurturing attitude towards my girl read more

Animal House Veterinary Center - Her first drs appointment getting her shots n check up - Veterinarians Near Me - Ewa Beach, Hawaii

They always take care of my Luna when she is down. The staff are so friendly and compassionate when it comes to our fur baby.

First class veterinarian care. I have been definitely the best experience I've had. The put the animal first, I've had several surgeries performed on my pets at this location all went great with thorough after care, the animals are all doing great. Our family cat had a urinary upstruction a very common issue in male house cats. We initially took the cat to the VCA in pearl city, had to feline catheter placed and the animal stayed in their care for 3 days. When to picking up the cat and noticed torn stiches and the catheter being tugged whenever the cat moved. We went through this 2 times with the VCA. Cost was just over 6000 and the poor cat was worse off than before and had another repeat shortly after. Honestly I recommend avoiding the VCA if at all possible. Definitely profit over people and pets they took advantage of my wife's and daughters distressed state to squeez profit out of misery. One of the first questions they asked was what's your budget in stead of what's going on with with your pet. Enough about the bad at the VCA, just look them up if your interested,.It's a large corporation with billions in revenue, its a business designed to make money first not care for animals. Back to the Animal House Veterinarians, on the third episode we had the animals records transferred to Animal House and they immediately called and set up an office visit with the veterinarian. The doctor came in and first thing did a thorough exam, immediately recognized the issue and put together a treatment plan that included surgery and the correct antibiotics and pain medication for the cat. The cat had been near death three times when we brought him in. Now he's back to a healthy and happy pet after a week in their care. Three months on he's and still doing great. In summary they spend their resources on the pets and owners not so much on overhead so it's not a huge place with lots of staff standing around talking.(something I noticed at other vets) Animal House is a top class veterinariy hospital. The cost is reasonable and you get what you pay for, healthy animals. read more

Absolutely love this place. My husband and I have never had a bad experience. The vets are wonderful and all the techs, assistants and front desk staff have been nothing less than helpful and kind. Pricing wise, I'm not sure they would be considered cheap but definitely fair, and the value of care that they provide is definitely worth it. They are very accommodating and you can tell that the staff has a passion for animals. If you are reading reviews to find a place to take your fur babies I hope you see this one and bring them here. They are the best place I have brought my fur babies in 8 years. read more