Responsive. Didn't get the friendly response though, just a few words…read more They only service Red Hill to Ko'olina. Perfect for West side families in need of support.

JoAnn and Steve took very good care of my 2 naked cats, Raisin and Sméagol while I was away on the…read moremainland for two weeks. They came over to my home, fed the cats and gave them attention, while also checking my mail and sweeping the floor. I am so grateful for their services. I had to call them last minute because my friend's roof on her house flew off and she couldn't watch my cats. Joann and Steve came to the rescue and assured me that the cats would be fine. I got daily updates and photos and when I came home, the cats were fine and my house was in order. I would highly recommend their services and will be using them next time I go traveling. Mahalo!!

We did a 2-week board and train with Kehau at Hele Mai K9 for our golden doodle, Luca, and we had a…read moregreat experience! Kehau first met with us to get to know Luca and understand his personality and needs, which we really appreciated. She handled both pick up and drop off, which was especially helpful since we were going on vacation. Throughout the entire process, she communicated with us consistently and sent updates, which gave us so much peace of mind. Luca is basically a family member, so feeling comfortable and trusting the person caring for him meant everything to us. Luca has definitely shown improvement since the training and while we're still working on things at home, we can already see the difference. We looked into other trainers before deciding and I'm so glad we chose Kehau :) She came highly recommended by a close friend, and now I completely understand why. I would absolutely recommend her services to anyone considering board and train.

I took my crazy puppy and had him do the two week training. When I got him back he was amazing…read more Listened, responded to all of my commands. I also boarded him on a few weekends where I had to leave island. I could tell how much he loved going because he was reluctant to come back with me haha I was sad that I had to move off island but extremely grateful for finding this training. I would recommend this to anyone with a dog needing some training. It was really awesome getting videos of the training that was taking place. Very exciting every time I received one :)

Honestly- it's THE best place to have your doggies stay on the West Side…read more Mia (the owner) is 100% passionate about treating her doggie guests with lotsa TLC, daily exercise, and ensuring they have fun while parents are away. You know she doesn't just leave them alone because she's fully retired from the military so taking care of the dogs IS her full time job. She's amazing, try their services at least once and you'll see what I'm talking about. One of the best things I noticed is dogs are ALWAYS happy bcoz for them it's a time where they get to play with other dogs. 10/10! Highly highly recommend!

From the owner: Pet boarding since 2019.read more

THE BEST KEPT SECRET DAYCARE AND BOARDING FOR SMALL DOGS!!!…read more I have to admit, I've been selfishly gatekeeping this place because it is hands down, THE BEST daycare and boarding on the island and I didn't want my baby's spot to be taken up...sorry Aunty Carly! I know a lot of my fellow VIPaws pet parents are also keeping this place on the hush for the same reason. However, since I'm moving soon, I had to do right by its wonderful owner, Carly, and give her the recognition she deserves. I've tried almost every daycare and boarding here, as my fur baby is our child and we want the very best for him. It was good to see what each place had to offer but let me tell you, you will not find another place that comes close to VIPaws. This is "the Punahou" of daycares. They specialize in only taking small dogs 25 lbs and under, which is perfect since our baby is fearful of larger dogs. The sign up process is organized and thorough, taking everything into account. We could tell she was on it and well prepared to care for him whenever we were away. This really put my mind at ease. All her policies/pricing are laid out and upfront so there's no surprises. If you don't read, that's on you. Their reservation based setup makes it easy to drop off/pick up. I've been to places without this and had to wait a while to pick up my dog since there was no reserved time. At VIPaws, I book a set time to drop off/pick up my pup so I can be on my way. I appreciate that! Carly does a tour of the setup on the first day and we were impressed by how clean and secure her home was. Multiple enclosures to ensure your dog's safety, lots of room to run and play, and comfy and clean with no smells at all. The energy there felt so calm and positive. All the pups looked so cute and happy! We love that they're very selective with the dogs they agree to take in, not letting any of the riff raff in. It's like an exclusive private school! She's strict but very loving and we appreciated that vs many other places where they let dogs run wild, pee everywhere, bark their heads off, etc. Not only can your dog pick up bad habits but it also really stressed my baby out. This was a welcomed change of environment. We could tell from the tour that this was going to be an amazing experience for our pup. VIPaws took excellent care of my baby every time he joined them for daycare/sleepovers. He can be a little nervous being away from us but it didn't take long for his nervous shakes to turn into tail wags. He would do excited tippy taps whenever we made the turn to her home, ecstatic about where he was about to go. He never did this for any of the other places we've tried! We ended up enrolling him in regular daycares because he would pout and get depressed when he didn't get to go. From a dog that had separation anxiety to this, there was no denying how much he loved it there. At VIPaws, we really felt that he was more than just a number. She took the time to really get to know him and knew things about his personality, likes/dislikes and quirks that even my own Mom didn't know about him. We could tell he truly felt comfortable, willing to show her his true self and thriving in the environment they create. The level of care and commitment they take for each dog is outstanding. In a short period of time, we could tell from his consistent daycare that he was not only loving his time there, but becoming a better behaved pup. Our baby learned manners and started coming home more balanced and well-behaved. Before VIPaws, he would get leash reactive on our neighborhood walks but since joining VIPaws, he got rid of that behavior right before our eyes...we were amazed! And she doesn't even charge for training, which in my opinion is a steal!! With everything you get, her prices are incredibly fair! We loved her insights shared via daily text message/pics. He always looked so happy! She is extremely knowledgeable and her advice helped us to be the best parents. I loved her honesty, letting us know the good with the bad. It was helpful to know areas we could improve on and got us excited when those improvements started coming to life. We would much rather have that than the generic "he did great" responses we got from several other places we've tried. With VIPaws, I could trust they'd tell me the truth on how my dog really was doing. VIPaws not only helped us care for our dog when we were away but also helped transform him into a confident, social, well balanced canine citizen. He has so many friends and we love seeing him live his best life! We've recommended them to our friends and they've raved about having the same experiences with their dogs. We are so grateful for all the time and attention she invested in him. This place is truly magical and such a gem. Trust me, VIPAWS IS THE BEST!!! Thank you Aunty Carly and Uncle Billy for all you did for us! We won't forget you!

Hi Carly & Billy, I…read morewanted to thank you both for what you provide for all our fur babies. Cherish & Sasha are much better at home. I've been out sick from work for the last 2 days but still able to take them on morning walks. They seem more calm and are not aggressive whenever we pass or are approaching other dogs. In fact they don't react at all when other dogs start barking or lunging towards our direction. When we are home there is no tension like we used to have. I have to remind myself to get up and correct them when they're overly barking at the mailman or people walking past the house. The entire household, humans and animals seem to be more at peace and relaxed , it's very nice. Thank you again.

My chow chows were neglected during the last month of my pregnancy and three months after the birth…read moreof my baby girl. Their fur got so matted I knew I needed professional help. I called around to get them groomed. Two places flat out refused to groom them because they are chows. When I contacted Maikai via yelp, Lita was agreeable to get them groomed and scheduled my appointment. The appointment day and time came and no groomer showed up. I called Lita who told me she'd find out what happened. She called me back within half hour and let me know the groomer got bitten at the previous appointment and wasn't able to make it. She offered to reschedule the appointment and we did. I wasn't there for the rescheduled appointment and was worried my dogs would be temperamental since they never been groomed by an outsider, but it was my husband who got temperamental since he didn't understand what needed to be done. My mom was there to alleviate concerns and told me the groomer did the best she could. Because they were matted, the only option was a shave. My mom said the groomer took her time and really cared about her work. After the grooming was done, I received a call from Lita who discussed with me how the grooming went. I appreciate the call since I couldn't be there and I'm the primary caregiver to my boys. I give them five stars because 1. They took my boys in when other places wouldn't, 2. My mom said the groomer took care in grooming them, 3. Lita was professional in communication, 4. They're chows chows, not the easiest breed to groom because of fur and temperament, 5. They came to the house which made it easier to handle my boys. I hope to use them again in the future, but with my boys fur in better shape the next time around.

What can ii say? Maika'i mobile grooming is AMAZING!!! I messaged Lalita (owner) inquiring about…read moreservices and she responded instantly thru YELP. She immediately was able to set an appointment to accommodate my schedule (after work @530). My Lilo has been going to PetSmart to get groomed but the last couple times it wasnt a successful visit :(. Her nails were getting long n she gets very excited around other dogs, so I turned to YELP as usual n found Maika'i Pet Sitting n Mobile Grooming. Lalita and April came promptly at 530 if not a couple minutes early. They dont have a mobile truck so they do use your yard to do their services, but thats not a problem because it made Lilo feel even more comfortable at home. As Lalita and April began Lilo immediately took to both of them n they were able to get to work. She got a basic service of a bathe, nail clipping, and ear cleaning. Lilo enjoyed every minute of it. They also mentioned that not only do they have house sitting, they do drop in services if ur on vacation as well:). You best believe I will be calling them again for Lilo's SPA treatment as ii called it:))) Give them a try you wont be disappointed:))

Our dogs Vader and Toby came here to do a 1/2 day evaluation and came home sooooo happy and…read moreexhausted (we love that for them). Upon arriving we were greeted with their staff and they explained what would happen throughout the day and asked if we preferred Vader and Toby to stay together. We opted to separate them and we'll probably be sticking with that plan until further notice. Overall, great experience for our dogs and us. Vader and Toby will definitely be coming back

I was a loyal customer for 5 years. My dog once stayed there for 2+ months. Now they will not take…read morehim because he gets excited for walks and grabs his leash. Yes, really. The manager clearly stated he was not being aggressive--he just jumps up and grabs his leash. This place meant something to me and my dogs, and now he's a menace because he loves his leash.

Otis was so young to have to make the decision to let him go due to osteosarcoma (only 7). The…read moreentire staff very professional and emphatic. It's taken me a month to write this review. It was months after the first contact with them that we had to let him go. They followed up in the meantime asking if we needed anything, offering support and literature to help us with our decision and timing of it. We had more than enough time to say our goodbyes, she asked us about Otis and his story of how we got him. Dr. Naum was so gentle and kind with him and us and gave us plenty of time with him after. We were out of town for a few weeks after, had his remains returned promptly to us after we returned. A very lovely sympathy note just arrived a few days ago. The paw print was beautiful and they included a clipping of his fur. It made the terrible decision to let him go a little more bearable. Highly suggest their services. Could take care of payment earlier on day of the appointment and that was super helpful.

No one ever wants to say goodbye to their beloved fur baby but unfortunately the time comes at some…read morepoint. I heard about Arms of Aloha in passing as others recommended them on various Facebook dog groups that I'm a part of. When my dog was diagnosed with cancer, one thing that popped into my mind was that, if possible, I'd like to let her cross over at home, where she was more comfortable. This thought was even stronger after having visited the vet so many times in the last weeks of her life. I had read up on the literature available on the Arm's of Aloha website (where you can also get an estimate) as well as preregistered. You can also look at their appointments available. They advise on making an appointment at least 1-2 days in advance, especially on the weekends. The hard part is knowing ahead what day that will be. My dog took a turn for the worst one day and I went back and forth on scheduling the only/last appointment available for the next day (appts can be seen/booked online). No one wants to make that call (decision), but it's also painful to watch your beloved friend suffer. They do have a thorough cancellation policy you can read online and I decided I'd book the last appointment to secure it and I could always cancel/reschedule more than 8 hours out. In the confirmation email, there is a link to a video to watch of the Doctor describing the process so you're familiar - I'd recommend this if it is your first time through this. I guess because it was already the next day, they called me shortly after to confirm my appointment. I could barely get the words out the confirm but I never felt judged by the person on the phone. The morning of the appointment, I received an invoice in my email. They suggest taking care of it ahead of time as doing it in the moment with so many emotion is harder. I appreciated this detail and was able to get it out of the way. At our scheduled appointment time, Dr. Naun came to our house. She has a calm and peaceful energy to her. She had some further paperwork for me to sign then we started the process. It was peaceful, and of course sad, but Dr. Naun brought comfort to the situation and we're so grateful for a service like this. We chose to have our dog's ashes returned to us and about a week later, we received a beautiful urn and our paw prints. With the service, they have a chaplain who you may access to talk to if you need help. I did not use it but they do also offer at home palliative care.