My son and I visited the shelter today looking for a kitten. When we entered, the first…read morereceptionist closest to the door, before we opened our mouths said "you'll have to wait." We waited a minute and then I said that we are interested in a kitten. She responded with "we don't have any cats." We said OK, where can we look at the dogs, she responded very impatiently "out the door to your left." We saw a nice big cat in the cage to the right. Then got lost and asked someone where the dogs were and she said to the right. We found our way, looked at the dogs and found a little Chihuahua that we liked. On the way out we stopped to ask her about the Chihuahua, she was sitting beside another employee and she said "you will have to wait." Then she continued her conversation for a minute or 2 and we walked out. Exceptionally rude, power hungry receptionist. Overall, the condition of the animals and their kennels was very good, so someone cares, just not that receptionist.

First, I'll address the staff, then I'll address the scam that the shelter is running against the…read morepublic, in the second half of this review. I've adopted a few dogs from there, over the last 20 years. For whatever reason, the different people that they've put behind the front desk over the years, are rude, inept, passive aggressive, and lazy. It's been that way for years, no matter who they give that position to. They act like a DMV clerk who's doing you a favor, by letting you rescue an abandoned animal. I made an appointment to see one dog last week, which meant I was the only person in the building to see a dog, and the woman behind the desk is pouting and sighing, and rolling her eyes, as if she's overwhelmed with work, and doing me a favor. I had a noon appointment and arrived on time, but the door was locked, and nobody would answer the door. I had to call again, she kept me waiting outside, so I walked in as the last only non staff person walked out. Apparently that started her brain to short circuit . I told her over the phone, and in person, that I was just there to look to see if that particular dog would be compatible with my current dog. If I saw that is was, I would come back with my wife and my dog for a meet and greet. She didn't seem to care, and made me waste my time filling out an a long and intrusive adoption application form, which I'm almost positive has already been "lost or misplaced" and which I would have to fill out once again, if I were to ever go back. The whole time she's acting like an overwhelmed secretary, she got one whole phone call, and stressed out, while lecturing me on why I should have brought my dog with me.. Again, just super passive aggressive, for no reason. She had a couple of really sweet staff members who were tending to the animals and were helpful, but even though I was already there, they wouldn't let me see another dog, "because of the Covid thing.." !'m not sure they understand how that works. They said I would have to make another appointment to see another dog! So, I would have to go outside, call, make another appointment to see a specific dog, and then wait for the woman behind the desk, to pull her hair out, before the last appointment (which was me) to come to the door to let me in. Absurd is an understatement. If whoever's in charge actually cared about finding a home for abandoned animals, they would hire some competent people to work behind the desk. I have more stories of incompetence of other people in that position , going back years... but I don't want to write a book here. The other half of the review is concerning the scam they are running with Pet Finder, to grant them first pick of any highly desirable/ profitable dogs on their list of adoptable dog profiles, one day before the public can adopt them. The shelter gets paid for giving these scammers the rights to first pick, then Pet Finder markets the dogs without revealing where the dog is located, charges people nationwide, application fees, and nobody ever gets the dog if the dog is bringing in high revenue. Disgusting. I had to learn this from the woman who answers the phone at the shelter, after trying to get a straight answer out of her became like pulling teeth. I just wanted to know why they tell people to check if a certain dog is available after a certain date, but if the dog is cute, it's already gone the night before it was available for adoption. Why post profiles of dogs which they KNOW are never going to be available , as if they are adoptable? That is sooooo low! Just say that the dog is available for owner pick up only ! Don't sell them to a virtual online puppy mill that scams as many people as they can, out of their money. I don't care what kind of shady quid pro quo arrangement they have with Pet Finder; I will be informing the local news, if I see that this happens to one more dog. They should be defunded and Pet Finder needs to face a class action lawsuit. But don't take my word for it. If you don't believe me, check the Pet Finder reviews

Love the girls that work here. Always very friendly and kind. So many cute animals that need homes…read moreand they are helping to do that.

They sold us cats that they either knew, or should have known, were sick with a highly-contagious…read moreand usually-fatal virus. Two of the cats have died so far, breaking our hearts; the third one is sneezing but might pull through. They seem to have no qualms about doing this, which seems disgraceful. We recommend adopting from a place that does not sell sick cats to the public.

This review is for my experience over the phone with Lori , I have not visited the clinic…read more My pup wasn't doing well. He was shaking, vomiting, had a lack of appetite, and bloody stool. He's a little guy, so he tends to go downhill quickly if he doesn't get treatment quickly. The vet I typically use said they couldn't see him until 3 days later, even after explaining his symptoms. I didn't want to make my pup suffer that long and I was really concerned because it was getting progressively worse rather quickly. I called local vets. Some weren't taking new patients, some didn't have any openings, some weren't friendly or informative over the phone when I called. I called Lompoc Veterinary Clinic, they could not see him HOWEVER, Lori couldn't have been more friendly and helpful. She was so patient and gave me a long list of other local vets & numbers to try. I was very appreciative of her extra efforts and her caring manner. Not long after my conversation with her she called me back telling me she forgot one other option. She totally went the extra mile and my pet isn't even a patient at this clinic. I'm so grateful to Lori because that phone call made all the difference. I called that last option she gave me and it was EXACTLY what I was looking for. It's VERY rare these days where a business does what they're getting paid to do, even more rare when they're going above and beyond without getting paid for it! I SO appreciate Lori's kindness, thoughtfulness, and her going the extra mile. This is exactly the type of service I would love for my fur baby to receive. So while I have not had the opportunity to visit this clinic, I would not hesitate to recommend them based on the EXCELLENT service I received over the phone by Lori. Very grateful. Thank you !

They are very caring. They took my dog for boarding on a last minute request. I need a Vet for my…read moredog in about 8 months. I will definitely contact them as my dog's Vet.

Village Vet has been such a meaningful part of our pets' lives over the years. We first came to…read morethem with our Rottweiler, Roxy, when she was very sick. They had all the equipment needed to run tests and figure out what was going on, and every single person we interacted with was kind, patient, and incredibly understanding. When it came time to say goodbye to Roxy, they made one of the hardest moments of our lives feel as peaceful and supported as possible. Their compassion truly meant everything to us. A few years later, we found ourselves in that position again with our 15-year-old Dodger (our Black Mouth Cur). Even though Dodger wasn't an established patient, they treated him with so much care and kindness, as if they had known him his whole life. That meant more than I can put into words. What I appreciate most about Village Vet is how heard and understood they make you feel. Their approach is realistic, down to earth, and genuinely compassionate. Every doctor we've worked with has been wonderful, especially Dr. Edwards. Thank you to the entire Village Vet team for your care, patience, and kindness. You made even the most heartbreaking experiences feel supported and full of compassion. I truly can't recommend you enough.

This place is amazing. All of the staff are super friendly and they get you in fast if there's an…read moreemergency.

Dr Brenda is very insightful and she understands pet rescues and their financial constraints…read more If you want the best for your pet, go to Orcutt Vet Hospital.

This establishment has offered their services to the Santa Maria shelter to give a free first…read moreexamination. It's a scam. There is not one person who gets out of there without spending money. They start with a high price shot and if you say no they come up with something else. In my case they said my kitten needed antibiotics and charged me $52. The next day I went to another vet and was told to throw them away, they weren't necessary. The shelter has other choices for the free first exam. I have no idea how they are but regardless I would not go to orcutt veterinary hospital.​

Love the job they do on my Shih tzu / mix They have been in…read morebusiness for over 30 years, very friendly and professional. I was taking my dad's dog and my dog for years until mine passed away. Took me 3 years to get another dog, but when I called them, they didn't hesitate to give me an appointment even tho they are busy, busy!

Decided to call for the first time.. Called on Saturday to see if there was an opening/appointment…read morefor my Yorkie. The lady that answered was RUDE!! She LAUGHED that we asked if she had openings on Saturday. She only "cuts Monday-Friday" and only answered the phone thinking it was her "three" special clients that only can come on Saturday. So the place plays favorites. If a business can't show professionalism/customer service over the phone to a new client . Don't want to see how everything else is ran.

We recently had to put euthanize our fur baby. For a…read moreterribly hard time they were wonderful and made the experience less awful. They have a quiet room that feels like you are in a home. Complete with treats, sofa and nice blanket on the exam table. We have gone through this process previously at other facilities , however this was the most peaceful & calm experience we have ever had. Our fur baby was comfortable and at ease. The staff were all very caring and compassionate. Dr. Snow who had been working with us was wonderful we could not have asked for better care and understanding. They worked with us as we determined the best course of action for our loved fur baby. Lastly they also were great in communicating with us during our furbaby's illness. A dramatic improvement from my previous review. A big shoutout to everyone there we are very thankful for the care you gave our baby.

Best place ever! Staff is so nice and friendly totally recommend taking your fur babies hereread more

I find this establishment to be unprofessional. Recently I…read moretook my dog in to deal with skin and ear infections, Spent more time dealing with assistant then vet. One of the medicines that was prescribed almost sent my dog into respiratory failure, then when i took my dog back for scheduled check up the less then competent staff had fail to note my appointment time even though i was issued an appointment card, they scheduled others and failed to inform me of their mistake with out so much as an apology. Then told me i would have to reschedule to their convenience. I will never recommend this veternary service to anyone ..EVER..

I loved this clinic--until I didn't. Evergreen was an excellent clinic for our two dogs and our cat…read morefor years, until a recent experience completely changed my view. Our older dog has a chronic condition that has been treated many times at this clinic. During a recent visit with a new veterinarian, his treatment approach was noticeably different. When I asked questions about the plan, the veterinarian became defensive and made comparisons to my own medical care with a doctor, which was irrelevant and uncomfortable. My questions were solely about my dog. Three days later, I received a letter stating that I was being dismissed as a client. This has never happened to me before. Evergreen did provide copies of our visit records, but in those notes the veterinarian stated that my questions made her feel as though I was accusing her of lying about the diagnosis. That was never my intention and could not be further from the truth. The most disappointing part is that no one from Evergreen attempted to call me to discuss the situation or resolve any misunderstanding. A simple conversation could have gone a long way. Everyone has bad days--I may have had one, and perhaps the veterinarian did as well--but the lack of professionalism and communication was unacceptable. Ultimately, this was not a positive experience, and I would not want anyone else to go through something similar. Everything happens for a reason, and in this case, the reason is that better customer service can be found elsewhere.