The biggest fear in our move overseas was how to make sure the transition was safe and happy for our four animals (two cats and two larger dogs). Animals Away alleviated all of our fears and made the transition the best possible experience for our fur babies. They helped us navigate all of the regulations, paperwork and covered every base so that our animals had a smooth trip. I did a lot of research on how to best move our animals and investigated many different avenues and at the end of the day, we could not have had a better experience than we had with Animals Away. The door-to-door service was a real difference maker and the communication from the teams on both ends of the journey was clear and timely and put our minds at ease. I recommend Animals Away to anyone looking to transport their animals. Mercedes Millberry Fowler read more

Animals Away treats your pets like family and royalty. They kept me informed all the time of how Lou was doing. And we were able to talk throughout all my worries/concerns. 10/10 for responsiveness, professionalism, family-feel, and overall experience. Thank you for flying my dog from Brooklyn to London. read more

Animals Away - Pet Transportation Near Me - Levittown, New York

Susan and her team are absolutely incredible on so many levels!! They are professional, experienced, reliable, caring, and extremely educated on the international pet transport process which requires many steps that cannot be overlooked. Sadly, not all international pet transport services are reliable and honest so please be careful with your decision. I can confidently say Animals Away is a safe service to use and will get the job done as promised. Unfortunately, my husband and I had an awful experience with the first international pet service (Blue Collar) that we signed up for. When we found Susan at Animals Away, we had wished we had used her service from the start. Susan quickly took over and cleaned up the awful mess that Blue Collar had made. My 11-pound Malti-poo dog Mogley was transported door to door from The Villages, Florida to London, England. He arrived safe and sound and we could not be happier with the service that Animals Away provided us. Their team is absolutely stellar!! Please don't hesitate to reach out to me if you have any questions about our experience of moving a Mogley from the US to the UK. Please choose Animals Away when moving your pet! I promise you won't regret it. read more

Animals Away - Mogley gets a bath as soon as he arrives in London. He loves baths. - Pet Transportation Near Me - Levittown, New York

I had to transfer my dog from NYC to CA and I was super nervous about the whole thing due to reading some of the terrifying reviews in relation to air transport of pets. Luckily for me, Alyssa was excellent in walking me through the process and Animals Away took care of the entire thing. Alyssa coordinated the actual booking with the airline (then even preemptively switching flights / airlines due to the original airline having system issues). Then Animals Away picked Abby up from my apartment and got her to the airport to check her in with no issues. It was a super busy time right around the holidays so I'm sure things were busy, but Alyssa and Animals Away got the job done smoothly and were much more reasonably priced compared to the other quotes that I received from other services. read more

Was great, until 6 years later...I had Animals Away transport my cat from Houston to San Juan Puerto Rico. All of the transport when smooth in 2014 and everything was fine. However in 2019 I received a notice from a collection agency trying to collect on behalf of Animals Away. I contacted them regarding this issue and they told me I had no outstanding balance and they had no relationship with OMEGA RMS collections. Yesterday, Feb. 2020, I received an adverse action on my credit report from OMEGA RMS citing a collection on behalf of Animals Away. I contacted Animals Away again, including screenshots of my credit report. They told me that it wasn't their problem, and that I needed to talk to their financing company. I asked what company that was and they said they couldn't tell me. They then insinuated that I should have records from 2014 regarding this transaction (while Animals Away apparently does not...) and also implied that I DO owe them money by virtue of the fact I was willing to settle the paltry $600 we are quarreling about. Despite telling me I owe them no money, Animals Away has been extremely difficult to deal with regarding this issue and also extremely unprofessional. Do not deal with them, they don't keep records, they use an AOL email address (which is another sign of a tiny tiny business) and they won't respond to my requests for them to contact the collections company and tell them to stop. read more

I moved from Orlando, Florida to Alexandria, Virginia and I was not driving for my move. I took the Amtrak auto train so I knew I needed to find a company who could transport my two cats. I requested quotes from quite a few companies and Animal Away was one of the lowest quotes from "legitimate" pet transportation companies. There are a few sites out there that I wasn't sure about. This was my first time using such a company so I wasn't sure of the process. All in all everything worked out well. My cats stayed in boarding for a couple of days before they were transported. The company doesn't transport on weekends. The cats were transported individually in large crates. Luckily I could fit the crates in my car and I have a large sedan. They appeared well taken care of during the transport which was with United Airlines. The only thing I would have like to have had a more itemized receipt of the total costs. All in all I would recommend the company but be prepared for the expense (over $2K) to transport two cats plus 4-5 days in boarding before transport. I had to provide food for them as well. I also didn't get to keep my soft carriers which I used to take my cats to meet the transporter. Supposedly the airlines don't allow them, which I didn't know nor was told. It's fine they're replaceable my cats aren't. read more

I hired them to transport 7 of my cats. All my babies had been vet certified to fly. 1. After my babies were picked up, I was told they were going to be on a flight at 7:00 pm. I was called at 7:10 and told they were never put on the flight. Had to fly out the next day. 2. Landed at airport in Arizona at 1:45 pm next day and no one was there to pick them up and deliver them to my home. Finally picked up some hours later and delivered to my home. ONE OF MY BABIES WAS DEAD UPON ARRIVAL. DEAD. read more

If you are reading this you are looking for a pet relocation service because you care for your furry.  Look no further than Animals Away.  I'm serious.  I checked out a dozen different services and got quotes.  The amount they charge doesn't tell you anything.  Animals Away wasn't the cheapest and certainly not the most expensive.  My move was particularly challenging because of COVID19.  Alyssa, my representative, had to navigate changing airline regulations and reach out across the country to arrange to have my 2 cats picked up and sent overseas.  She helped me with my vet and arranging the International and Domestic Health Certificates.  During the myriad of things that needed to be done before they flew, Alyssa kept in constant contact with me.  She was available via her personal cell phone but I didn't need to use it because she was always available via email.  During the trip, she sent me updates, pictures and I felt confident that my cats were being taken care of.  The agent here got them through Customs in record time.  The most telling sign that their trip hadn't been overly stressful is that when my cats arrived, they were rested, not stressed and happy.  I expected them to be a mess.  I know I was.  Save yourself some time, money and stress.  Contact Animals Away for your move and sit back and relax. read more

Susan is absolutely the best. We shipped Anzio, a 130 pound 3 year old Rottweiler to Frankfort, Germany to met up with his owners (Nick and Emily). Nick is an Airman recently assigned to Ramstein and Emily is my daughter. The kids researched all the shipping options and decided to use Animalsaway. I didn't question their decision, and I did as they requested. Susan and I worked out details and Anzio made it safe and sound. Again, Susan many thanks. We got two happy kids and a happy Rottweiler. Thank you. read more

We called Animals Away to ask some questions about transporting our cats from Thailand to the USA and hire their service to arrange the transportation. Just minutes into the call the service representative proved be aggressive and irate. Using abusive language the rep claimed that we were wasting their time and didn't deserve their service. They sited that we were taking time away from their husband and children. Horrible phone call, terribly rude. We chose not to trust our pets to a company represented by unprofessional and emotionally unstable people. read more