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Anita's Pet Palace

5.0 (1 review)
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6 years ago

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Pet Supplies Plus Norton

Pet Supplies Plus Norton

(5 reviews)

Well... that was a first. I stopped at Pet Supplies Plus in…read moreNorton Sat. 4/18 for a simple nail trim for my dog, Sissy. Somehow, that turned into being accused of forging my vet's vaccination records because--according to the groomer--my vet "should have been closed" at 12:30 PM. I wish I were making this up. Instead of a quick 5-minute service, I got questioned, talked down to, and then told I was basically not welcome to spend money there anymore. Over a nail trim. For the record, my vet is The Pet Vet. Very real. Very open. Very easy to verify. I've never had a business jump straight to accusations like that instead of, you know... just checking. If you're local, just be aware--this was one of the most bizarre and unprofessional customer service experiences I've had in a long time. Rude employees come and go, but word of mouth (and posts like this) tends to stick around. Hasta la vista.

First time shopping @ this store, and so glad I stopped in. All merchandise was well organized. The…read morestaff was knowledgeable of the products, including the fish. Very impressed with the staff members who were walking around the store interacting with customers. Wide and well lit aisles so it was easy to navigate through the store and see all the merchandise. While I didn't utilize these areas today, there is a wash area for dogs and a grooming area. Both areas looked very clean and well maintained. The check out process was easy. Both the cashier and person bagging my items were helpful and friendly. I was thanked for shopping at Pets Supplies Plus

Anita's Pet Palace - groomer - Updated June 2026

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