Our grooming has gone from 40-something to 80-something (plus material fee's) in 4 years. That is…read moreliterally insane, I definitely respect how much work it is to groom a dog, but that is 80% inflation 11% since the end of last year. Come on.

Are you a fish tank enthusiast? Is your hobby keeping a fish tank? Let me share a cautionary tale…read more Petco offers a 30-day warranty on their fish: If you buy one and it dies within a month, they'll replace it. But they don't mention upfront that you need to bring back the body of the fish to claim it. In my case, I couldn't find the dead fish in my tank, so I explained that to the staff. They said, "No problem--just bring in a water sample so we can test it and ensure it wasn't due to bad water quality on your end." Believing in their warranty, I went home, collected some tank water, and returned to the Petco in Wadsworth, Ohio. They tested it, and the water was perfectly fine--fish-worthy, as they say. So, it wasn't my fault the fish died. Yet, despite the warranty, the salesperson argued with me, insisting I couldn't get a replacement. I pushed back: "I provided the water sample as requested. I don't want my money back; I just want a replacement for the fish that died within the 30 days." Suddenly, she said, "Oh! I thought you wanted a refund. No problem--let's get you that replacement fish." We went to the register, but she didn't ring it up. She just handed it over, said goodbye, and I left, assuming it was handled under the warranty. Fast forward to today: That replacement fish died too, so I went back to buy another one outright. The same rude salesperson from before stopped me and said I couldn't buy any more fish from them. When I asked why, she accused me of walking out without paying for the previous fish--the warranty replacement! I reminded her it was under warranty, and she'd told me to bring the water sample instead of the body. But no, she doubled down: Without the body, no replacement, and now I was being labeled a shoplifter. The moral of the story? Do not purchase fish--or anything else--from the Petco in Wadsworth, Ohio. They don't honor their warranties and will accuse you of theft over their own mishandling. Answer to your Petco in Wadsworth Ohio post Sept 8, 2025 Petco, your suggestion to simply call after I spent considerable time trying to resolve this issue in your store is unacceptable. This is your own warranty policy that you refuse to honor, and then you go so far as to accuse me of theft when I was only following your instructions. There's no excuse for such treatment. I urge others not to shop at Petco--reviews show this isn't an isolated incident, and many have reported the same refusal to honor the warranty

Taylor does an absolutely incredible job when grooming our boy Sig. She is so patient and sweet…read morewith him and he always looks so handsome each time we pick him up. I would totally recommend Taylor if you are looking for a local pet groomer. Trust me, you won't be disappointed. Just take a look for yourself.

This is a mixed review. They do a good job here but need more staff. One staff member needs to work…read moreon communication skills and learning more about behavioral issues and how to address them. That said, I thought overall it was a good experience.

I've been taking Bowser here for a couple weeks now, and I've seen so much improvement in him…read moresince. I wanted him to socialize more, and not to have so much anxiety since his breed is so high strung .He gets excited as soon as I put his lease on because he knows where he's going! When he gets home he is so tired from a day of play! I know he is in good hands while he's there.

Amanda did a great job with Bonzai! She was able to accommodate me for a same day appointment,…read morewhich is hard to come by. And her rates are phenomenal!! Bonzai left happy and looking sharp! Never again will I go to a chain to get my little buddy groomed.

From the owner: Mobile dog grooming is a convenient service where the groomer comes to the client's location to…read moreprovide grooming services for their pets. This service saves pet owners the time and effort of traveling to a groomer's salon, and also helps to minimize the stress and anxiety that some dogs may experience when visiting an unfamiliar grooming facility. Additionally, mobile dog grooming allows for personalized attention and one-on-one care, as groomers work with one pet at a time. Overall, mobile dog grooming is a convenient and stress-free option for pet owners who want to keep their dogs clean and well-groomed.

Excellent cut and trim on my westie by Cassidy! Although has anxious, he tolerated the cut well…read more Cassidy said he chattered theuoghout the procedure but never appeared a sinus. The chattering doesn't surprise me, he talks at home all the time.!

Down right RUDE! I was shocked by how disrespectful young person was! I was 15 mins late to my…read moreappointment & she ignored my arrival, leaves me waiting an additional 15 mins while she completes a personal call. Then she approaches me, initiates conversation with "Your Late! you know we have a late fee" in a confrontational tone. I asked how much was the fee & she doesn't answer my question but responds with "if I don't like it I should go somewhere else". Based on her passive aggressive behavior, I feared she would take it out on my dog. I eagerly took her invitation & walked out! Clearly this young lady has some serious issues & I will pray for her, allow I will not allow my precious pup to be victim to her irrational behavior & I suggest you think long & hard as to if you want to subject your dog as well. Her name is Kiara (yelp will not allow me to post her last name). If your dog acts reluctant to enter a grooming facility they have visited previously - ask yourself why?

Love it here! The staff is so nice, friendly and helpful! They do an excellent job of bathing and…read moregrooming dogs. I always get warm fuzzies when I walk inside and feel very comfortable leaving my dog to get her bath. After her bath, my dog's coat is so soft and she smells amazing! The clean fresh scent lasts a long time too. The staff also does an amazing job cleaning doggie ears and trimming nails. Very professional and amazing staff!

From the owner: No cages, patient loving environment,read more

Well... that was a first. I stopped at Pet Supplies Plus in…read moreNorton Sat. 4/18 for a simple nail trim for my dog, Sissy. Somehow, that turned into being accused of forging my vet's vaccination records because--according to the groomer--my vet "should have been closed" at 12:30 PM. I wish I were making this up. Instead of a quick 5-minute service, I got questioned, talked down to, and then told I was basically not welcome to spend money there anymore. Over a nail trim. For the record, my vet is The Pet Vet. Very real. Very open. Very easy to verify. I've never had a business jump straight to accusations like that instead of, you know... just checking. If you're local, just be aware--this was one of the most bizarre and unprofessional customer service experiences I've had in a long time. Rude employees come and go, but word of mouth (and posts like this) tends to stick around. Hasta la vista.

First time shopping @ this store, and so glad I stopped in. All merchandise was well organized. The…read morestaff was knowledgeable of the products, including the fish. Very impressed with the staff members who were walking around the store interacting with customers. Wide and well lit aisles so it was easy to navigate through the store and see all the merchandise. While I didn't utilize these areas today, there is a wash area for dogs and a grooming area. Both areas looked very clean and well maintained. The check out process was easy. Both the cashier and person bagging my items were helpful and friendly. I was thanked for shopping at Pets Supplies Plus

We took our long haired shihtzu here for about a year before calling it quits. Maybelle is nice,…read moreuntil you put stipulations on her and ask to do something different. My main issue is she acts like you are bothering her when all you're doing is communicating your needs. I am sensitive to fragrances and for that, very seldom can I use products with smells. I kept getting my dog back smelling like different things, and even if I try to remind her of it, brought my own shampoo in even (which she refused, citing her shampoo is fragrance free) well something isn't fragrance free, it's in her down to the skin to where I have to wash her out to get the smells out. Her nails weren't ever really done well too....they would snag clothes for a few days until she's walked on concrete enough to have filed down the roughness or I take a drummel to them if I'm impatient. Anytime I have mentioned this, Maybelle was not very keen on improving for next time or taking special care of our requests. The haircut I don't take much issue with, I think she cut too much off but it does grow back but again, just another thing to bother her about accommodating and it seems she would just use our requests as guidelines. I would say, poodle paws but leave the rest of her long, just wash and brush....but I think she would take scissors to her body anyway because the sides would be shorter than before, by like an inch which on a 9 lb shihtzu is noticeable. But then if I say something she acts like I'm imagining it. I just want someone I can work with who will take my requests as the law, not a mere suggestion. I was trying to grow her hair out so after realizing my requests weren't being taken seriously, I started paying more attention. Also worth noting, and what made me finally break up with Maybelle, was my dog would be shaking like a leaf worse coming out than going in and she was not like that with her other groomer, so it makes me think there is chaos or shouting or just overall bad vibes. She doesnt like any of that and is sensitive, being a true fufu dog. She hates yelling, and loud noises which yes other groomer used a blow drier and ither loud machines on her and it was not making her come back to me shaking all crazy. At first I thought, it's a new person, new environment, and I leave so maybe she will get used to it. No - it got WORSE with time. She does not get very much separation anxiety, so it isn't that. She can be with a sitter for days without shaking like a leaf when I pick her up. I think its the vibes. What made me write a review was when I called to cancel the appointments we had booked, she asked why and I said it's because she hasn't been able to accommodate the no fragrance request and she got huffy and said "FINE. TAKE YOUR DOG ELSEWHERE THEN." I really was expecting something like, 'oh I didnt notice smells....my nose must be not that sensitive hahah, can we try something else and make it work?' Not trying to work with me on this - No, she just got instantly nasty. That was disappointing BUT it was the closure I needed to know I did the right thing.

Ii was very impressed by the compassion she has this was my first time there and I will…read morecontinue

I have now left my puppy, Scout, in their care twice and I can't say enough good things about them…read more When I dropped him off this last time, he was immediately ready to go back and seemed to remember the place & seemed happy to be back. They give you updates throughout your dogs stay, spend lots of quality time with the dogs, and my dog always comes home tired from all the fun he has had. At the end of the stay, you get a "report card" letting you know how everything went. They also are extremely friendly and do everything to make you comfortable about leaving your fur baby. I can't recommend them enough.

WB took wonderful care of our rescued French Bulldog. Will use for our next trip when we need to…read morekennel Winnie. Thanks!

I just did the best review for this place and yelp somehow lost it so I hope this review is just as…read moreamazing as the one I did 60 seconds ago. This groomer is the best groomer I have ever ever been to. The owners name is Colleen and she did a fantastic job with my heavily matted golden doodle. I told her upfront that I was aware that they were probably going to have to shave him down to nothing including his ears. Colleen assured me that this would be the last resort that she would give 100% effort to make sure she didn't have to shave him down. She took her time with my dog, was very kind and loving and patient with my dog. I could see how some people would get frustrated because he was heavily matted but she did not get frustrated and as a result got all the madding out and we did not have to shave my dog down. I highly recommend Colleen as a groomer