I cannot say enough good things about this neurology center and the care I've received here. I've…read morebeen a patient since 2017, and from day one the experience has been nothing but positive. When you arrive, you enter downstairs, and the check-in process is very efficient. They have multiple check-in windows, so things move quickly. The staff provides a map, clearly draws the directions you need to go, and circles your room, which is incredibly helpful in a larger building. They also give you a tracker to clip onto your person while moving throughout the facility, just in case you get turned around. There is also a large amount of parking, which makes arriving stress-free. The entire building is beautiful. There are plants and artwork everywhere, and it is very well lit with a strong emphasis on natural lighting thanks to the many windows throughout the space. There is seating available as you walk through the building, as well as multiple waiting areas, which makes the experience comfortable and welcoming rather than overwhelming. Most importantly, my neurologist, Scott Haines, is absolutely wonderful. He is knowledgeable, thorough, and genuinely cares about his patients. He takes the time to listen, explain everything clearly, and ensure you feel confident and supported in your care. His entire team is just as amazing--professional, kind, and attentive. If you are looking for a neurologist you can truly trust, I highly recommend Dr. Haines and his team. I wouldn't trust my case with anyone else.

Dr Jessica frankenhoff is a butt of a wrist doctor. She double books her patients…read more They way she handle my mom her surgery I have not disliked a person and doctor so much. Waste of time get another doctor. We did

Dr. G is the man! He has it all: Great bedside manner, extremely knowledgeable, very thorough, and…read morespends adequate time chatting with you and answering questions. He treated me during pregnancy and I wouldn't hesitate to recommend him to anyone! Love that he's in the Bon Secours network. He's very laid back and, for me, the perfect example of how a doctor should be. My husband and I both really liked him. His greatness made up for the fact that his office is extremely old school. I'm talking no credit card machine old school. They have to manually enter everything, so I just paid my copay with cash to make it easier.

Dr Clore is the best. I've been T1 for 43 years and have lived in RVA for 29 years. I've been…read moreseeing Dr Clore ever since I moved to town. Dr Clore is kind, compassionate and empathetic. He takes very good care of his patients. He and Dr Peng got me through my "geriatric pregnancy" back in 2003. They were there whenever I needed them. I birthed a healthy baby! They gave me moral support as well as medical support and guidance. I can't thank them enough. Wonderful doctors!

I was in search of a cardiologist due to mine relocating and also needed cardiac clearance for an…read moreupcoming procedure. The waiting room is shared with other doctors' offices on that floor, but quite roomy. The entire office (including restrooms) were very clean; the front staff was polite and helpful, as well as the M.A. who did my vitals and EKG was professional yet friendly. Then Dr. Christine Browning, MD arrived; she was quite friendly and had a great sense of humor- which was refreshing- because I'm a former Navy Hospital Corpsman and retired Paramedic with a personality somewhere between comedic and provocative... She actually found a serious issue and set me up with testing right away. I'm glad she put up with me. I'd recommend this practice in a heartbeat! (Pun intended!) Thanks, Doc!

Leaving here after almost 4 years for myself. Our patient care from my wife and I's point of view…read moreseem to have changed. It's very confusing to go from one NP or PA to another for an issue to get settled. Although it was a lot of trouble to change, I want to see a doctor for my heart issues without making a big deal. I also did not like Accuhealth for taking daily blood pressures. Now, I have a nurse that calls me every month to discuss what is going on and make connections for me if an appointment is necessary. I realize medical care is different than a few years back so sometimes you have to take the initiative and be active in your personal healthcare.

Doctor Steven Young is the best of the best. Top quality of care. Amazing follow up. Referrals are…read moreoutstanding.

I was a patient of this practice for over 20 years. Dr. Matthew Laroe had provided excellent care…read moresince Dr. Burris retired. When Dr. Laroe left the practice, they would not assign me to another endocrinologist MD or PA in the practice. They did not explain the reason, and they did not offer to refer me to another doctor. They always have accepted my insurance, and any bills have been paid on time. i have never had any disagreement with them. I don't recommend this practice, because of the way they treated me.

My Whole Family goes to Dr.Harrington, He and his staff members…read moreare very caring and professional. I wouldn't know what to do, if he retires, cause he's the BEST!

My family have been patient's of Sommerville for over 10 years, including my mom who passed earlier…read morethis year. My wife, who rarely gets sick called today to see a Doctor regarding a rash and muscle ache and was told they could not see her until March (3 months from now)! The reason, she hasn't been seen by a practice doctor herself for 3 years. The office administrator claimed this was an insurance requirement, but when I checked with my provider and my insurance broker I was told this is done so the practice can use a different billing code that has a higher payout to the practice. It's a shame how this once "family" practice has evolved since Dr. Harrington's retirement, that they care more about being able to get a bit more money than actually caring for their patients.

Dr. pebbles is a magnificent doctor, very caring, and takes his time with me during my visits. I…read moream shock to see the review about his staff, I have a soy o issues with the staff. The nurse gets back to me if I call, and the front desk staff is very pleasant. Sometimes when we walk into an establishment, we have to bring the sunshine in. Thank you to Dr. Pebbles and his staff! ~ Charmaine Allen

Doctors are good, HOWEVER, the nurses and office staff are extremely hard to reach and it's been…read morelike this since it was Richmond Family Practice. After dealing with this for the past 5 years, I'm looking into a new Dr's office.

Came here for my first physical in years, figured I was overdue for one. Dr. Kent took care of me…read morefairly well, and he was very straightforward in his approach which I greatly appreciated. Dr. Kent was one of my options as a member of the Anthem Healthkeepers section of Bluecross, and he had quite a lengthy service record as a physician, so I opted for him. His office was very quaint, didn't look like a doctor's office from the outside at all. Parking was easy, and the front desk employee was pleasant enough. They asked me to call my insurance company later to have Dr. Kent listed as my PCP, though when I did so later I was told that that was unnecessary and that Dr. Kent would definitely be properly compensated regardless; I get the feeling that many of Kent's patients have been a little problematic in terms of payment based on the way the employee approached the situation. I didn't have to wait very long at all before Dr. Kent came to get me. We went through the process of taking my history and basic measurements, though he did seem a bit rushed in doing so; his explanation was that one of his nurses wasn't there that day, so it's understandable I suppose. After that I was whisked down the hall to do the usual fluid tests and that process was about what you'd expect from a place of this nature, though they did it very expediently. Returned to Kent post-tests a few minutes later and he saw nothing of note on my lab results. Need to lose a little weight, though I was well-aware of that before I came in (if you see all my restaurant reviews on here, it shouldn't be any surprise that I have gained a few pounds!). A few days later, he called me back with the additional lab results and told me that everything checked out and that he wished me much luck in the future as I would likely not have to return for a year or two. Overall, he seemed quite nice and well-informed and I would likely return to him for another yearly checkup or if I was experiencing general problems. I'd take him over PatientFirst anyday! Overall: 4.0 stars ----------- Pros: - He has lots of experience, he's straightforward, and he's attentive. - Easy parking. - Very short wait, and your visit probably won't take too long. Cons: - Admittedly, I did feel rushed through the history-taking process. If there had been something wrong with me, I would have been a bit worried that he might have missed something. - The practice has a very informal feel to it, though it doesn't really detract from the quality of care you're receiving.

Dr. Banks Turner is the best GP I've ever had. He's highly recommended in the Anthem provider's…read moreguide by users and they're all right. He's got a great sense of humor and he's easy to talk to. He really listens to you and provides excellent advice based on a conservative approach (ie. therapy before surgery). I don't ever feel like he's just prescribing me something to shut me up or make his drug reps happy. I've never had a hard time getting an appointment and every other doctor he's given me referrals to have been great as well. Best. Doctor. Ever. Seriously, I can't say enough good things.