Ann Cleaners &amp; Tailors

I took a jacket to have a new zipper sewn in. The lady behind the counter said it worked fine, but…read moreit took me about 8 tries to get it zipped right. She said pick it up next Saturday. The following Saturday I went to pick up the jacket - IT WASN'T DONE. Then she asked me when I would be back to pick it up? REALLY? Where the heck has SERVICE gone? This business doesn't care any more about it, that's what they conveyed to me.

best service ever…read more Outstanding tailoring and dry cleaning service is fabulous Staff couldn't be more supportive to customers

Hercules Dry Cleaners

3.6

(24 reviews)

Update: I enjoy the micro-interactions with the staff and wanted to take a moment to update my…read morepost. I am a regular customer and was not asked to write this review. I disagree with some of the reviews and encourage people who regularly shop in Linden Square to try it for yourself before making a judgement. This is a very kind, considerate family-run business that offers environmentally friendly dry cleaning and extremely high quality alterations.

Would not recommend. Was given a quote of $60 and when the item was picked up I was charged $125 as…read morethe owner "forgot to take some extra charges into account". Lacked transparency and will not be returning.

Chez Leon Tailoring

4.8

(19 reviews)

Chez Leon Tailoring purchased 2 tuxedos I brought to its shop during the week of 8/5/25; the shop's…read morerepresentative was very responsive to my request to sell my tuxedos; the shop's inventory and staff were excellent all around

I found this place on yelp and they did a great job with my tailoring. Highly recommend.read more

Needham Tailor

(1 review)

We have been going here for years. Very reliable, good prices, nice proprietors.read more

Custom Clothiers

3.3

(10 reviews)

Michael was great! He was very helpful in guiding me through the process of getting my first pair…read moreof custom suits, shirts, and ties. The suits were ready when promised and fit perfectly. I have had so many compliments on my suits! It's also the little touches, like your name on the inside label that make it so worth it! Every man should have at least one perfectly fitting suit.

I asked the owners if they could dry clean and alter a suit for an upcoming wedding and under a…read moretight deadline. They completed the order early and did a fantastic job. The owners Harry and Neil were very professional, helpful, and courteous. I highly recommend Custom Clothiers to anyone in the area looking for tailoring or dry cleaning Thanks Again!

TailorMade

4.0

(4 reviews)

Tatiana did a FABULOUS job with my bridal dress alterations. It was important to me to find someone…read morewho could work with the gentle fabric and maintain the beautiful lines and asymmetry of the dress, and Tatiana did just that. She added a bustle, shortened the bottom, and added hidden reinforcing buttons to make wearing the dress more comfortable. Her work was exquisite, fast, and reliable. She took time at each appointment to make sure I was perfectly happy with the changes. She also made me a veil according to the vision I described to her. Recommend 1000%! Thank you Tatiana!

Awful worst experience I've ever had extremely unprofessional and doesn't stand by her work over…read morecharges and a week before my wedding put me in an extreme bind

Fann's Tailor Shop

4.7

(24 reviews)

Mr. Fann does great work: it is always ready when promised, and he is very reasonably priced.read more

Fann and his wife are always efficient and fast I have been using their tailor services for years…read more I just miss when they were open more days.

Doris' Couture Design

4.3

(39 reviews)

I absolutely love this place! Elvira is my go-to tailor--always kind, funny, and such a joy to see…read more Her work is amazing; she can truly do magic with clothes! I definitely recommend this place!!

From the very first five minutes in this shop, I should have walked out the door. The atmosphere…read morewas chaotic and uncomfortable. She was rude to the customer before me, then snapped at a young boy who came in to pick up an item for his mother, telling him she had "lost it" and to come back another time. When it was my turn, I put on my dress and she immediately refused to listen to me and my family about how the dress needed to be put on in order to be buttoned. She insisted she knew best, so we followed her instructions. When she couldn't get it buttoned, she looked at me and said word for word: "you must have gained 20 pounds since you last tried on this dress. I can't do anything to it. Your only option is to get a new dress or a bigger size." I cannot even describe the emotional turmoil that caused me. With only four months before my wedding, I panicked and purchased a bigger size dress. When it arrived, she then told me it was too big and refused to do any alterations on it to make it smaller. I won't go into the further weight related insults she said to me, because they are still extremely triggering, but I will say this: no one deserves to be body shamed ever and especially not while preparing for a wedding. This experience was one of the lowest points in my planning process. Thankfully, I found a wonderful seamstress in Wayland 2 weeks before my wedding, who treated me with kindness, made the dress fit perfectly, and gave me back the confidence I had lost. Please, if you are considering going here, do your research and look at the negative reviews she already has. I truly wish I had. She is one of the meanest and most unprofessional people I have ever encountered, and I wouldn't want any other bride to go through what I did

Maria Sews A Lot

Maria did a nice job hemming a pair of wide leg pants for me. During her busy prom season managed…read moreto fit me in quickly at a very reasonable price. I will definitely use her again. Thanks Maria!

Dropping my daughter off for college and her jeans needed a new button. Heartbroken and proud as I…read morewas - I knew that these jeans were going to be fixed before I left back to Cali, no matter what. I contacted this business and she kindly asked for a pic. She told me she would be happy to help, but also let me know how I could fix myself. This will definitely be where my daughter will go for all of her alteration needs. (My daughter is an avid thrifter and I'm certain their will be a broken zipper, button or seam in her future.)

Lorraines Cleaners of Wellesley

4.2

(11 reviews)

Took a dress to be altered for a special event and was told by the tailor to leave the dress so he…read morecould "think about" how it could be altered. Three days later, I called to ask if he was getting started on the dress and was told he was too busy to look at it but that "we still have time" to get it done. Three more days passed and he texted to let me know he couldn't think of any wax to alter it. He kept it for a week and left me with very little time to find another tailor- which I did that same day- who was able to alter it to exactly what I needed. Very disappointed in the lack of concern over a time frame and the lack of skill in alterations.

He's a real tailor! You do not find a gem like him often! He maybe expensive but it is worth it.read more

Hayani Tailor

(4 reviews)

Mr Hayani is super nice and super quick. He fixed coat zipper with no problem. Thank you!read more

Great everything. We were referred here and was serviced right away. The customer service was…read morephenomenal. The owner, took in a jacket on-site. He didn't measure it. Tried the jacket on and he was able to eyeball it and it came out perfect. He only charged $30 to take in a jacket. Compared to Boston alteration prices, that is a steal! I would definitely come here again. The location is about 10 mins from Shoppers World (maybe less). Great experience.

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1 review that is not currently recommended

The reviews below are not factored into the business's overall star rating.

Jessica N.

8 years ago

Horrific. The worst cleaner / tailor I have ever been to. I am shocked they can still be in business.

Ann Cleaners & Tailors - sewingalterations - Updated August 2026

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Kenney Cleaners

3.7

(3 reviews)

Excellent cleaners! I have been a customer for over 20 years and no complaints . I am very…read moreparticular about my white clothing and work attire and they never disappoint .

One star because there is no option for zero or negative numbers.This is the worst ever dry…read morecleaners. I had some alterations done to my very expensive sequined dress and they steamed the dress and ruined it. All of the appliqué on the dress was as scorched. The owner /manger denied that they ruined my dress. I will never go to this establishment again and I advise everyone to boycott this business. Terrible customer service and disrespectful employees. I regret the day I stepped foot. I try to support local small businesses but this one is not worth the time or effort. Definitely not the place to go.

Queen Cleaners

3.0

(11 reviews)

Dry cleaning service seems okay but I paid for a very simple hem on a dress. It fell out after only…read more a couple wears and hand washing. Brought it back- they made me pay the same price to do the hem again. Thought it was a fluke. Fell out a second time. Brought it back. They said a year had gone by and tried to charge me a third time for the same hem on the same dress. Do not recommend for any type of alterations, seems like a scam.

**10/23/15** went to another cleaner and they fixed my zipper for FREE and said it was an easy fix!…read moreQueen cleaners automatically said it was gonna be $40 bucks without even looking at it.....ill be reporting them to the bbb If I could give zero stars I WOULD!! Worst cleaners ever!! I brought a nice expensive suit in to get dry cleaned and got it returned to me RUINED!! It was blotchy looking and it had a rough patch like it was burnt on the iron. I plan on calling the bbb and putting in a complaint!

Creative Cleaners

3.1

I have had two dresses altered. I thought one was a major challenge but it came out perfect. I…read moreseldom have dry cleaning but she does a great job with alterations

DO NOT BRING YOUR CLOTHES TO THIS BUSINESS…read more We are somewhat new to the area and wanted to have all of our Fall and Winter coats cleaned for storage before the Summer. Just because this cleaners may be convenient in location doesn't mean they are convenient in life. 8 of the 9 coats that we received back were nice but the coat they "claimed" to never receive BUT charged us to clean will never be seen again. They lost a brand new coat, worn three times this Winter. I called them and visited but they claim my husband picked up everything and that he was the one who lost it. Seriously? When I asked for a refund on the cleaning amount (over $100), the owner literally said "No Way". I have no recourse on getting recouped for a $200 pea coat and where ever it is right now, it looks great. I know this because I paid to have it cleaned.

Tony the Tailor and Cleaners

3.1

(40 reviews)

best service ever…read more Outstanding tailoring and dry cleaning service is fabulous Staff couldn't be more supportive to customers

Reliable Cleaners

3.7

(15 reviews)

Brought beautiful Eileen Fisher top with 4 little spots at the bottom & 2 tiny thread pulls at the…read morebottom. Was assured they can fix it. During pickup same spots were present & instead of pulls I now had two holes. Promised again it would be fixed. Spots are still there, two holes turned into two inaccurate mendings. Extremely unhappy.

They did a good job hemming my dress but lied about the price 2 times . First it was 30$ over the…read morephone then it was 45$ in person then when I picked up it was 65$ . I'm sick of being overcharged and lied to. Will never come back .

Value Dry Cleaners

3.9

(12 reviews)

I recently dropped off a white blouse, among other items to be cleaned and pressed. When I picked…read moreup the clothes, they looked great but when I went to put on the white blouse, the side that I couldn't see when I picked the clothes up was covered in lint and dust bunnies like someone had dragged it under a bed. It took me some time to pick off all the dirt. Clean is in their name but I didn't feel as though I received a clean blouse. For almost $9 for just the blouse, I felt as though I got something dirtier than it was before. What "value" is there in that?

I took one load of laundry to Value dry cleaners because I'm here for two weeks for work. Everyone…read morewas polite, and in fact when I picked up my laundry the owner Joe told me that if was in town for work to come on back he would take care of me while noting he had a lot of customers from where I work. The shirts were pressed and starched and smelled good. Unfortunately, one of my favorite shirts had the maroon stripes worn off the collar and cuffs. I've attached pictures of the damage. I dropped the shirt off back with them to look at hey back to me because Joe was not around. Joe got back and told me that the shirt wears that way because of stubble. I pointed out to him that the cuffs were worn in places not on the edge, and he told me this was a very old shirt. Look, this shirt was not in this condition before I dropped it off, or there is no way I would be wearing it. Unfortunately I do not have pictures of before, but that is now what I recommend if you plan on dropping clothes off at this place. Better yet, maybe you should avoid going to this place at all. I've had this same shirt dry cleaned at other places without the same results. I've also had ties ruined by a dry cleaning place where I live and they made up for it with store credit.

Mayfair Cleaners of Wellesley

3.9

I highly recommend Mayfair cleaners. They have a friendly staff. Whenever I have dry cleaning I…read morealways go to them. When I drop off my cleaning, they always ask if I would like starch requesting how much starch I prefer. I lots of starch because I think shirts look. Their pricing is competitive. The parking is on the street.

Convenient location right on Washington Street. Friendly staff-they always remember you and my…read moreitems have always been ready. The tailoring has been done perfectly. Thank you!

Westwood Tailor Shop