Update: I enjoy the micro-interactions with the staff and wanted to take a moment to update my post. I am a regular customer and was not asked to write this review. I disagree with some of the reviews and encourage people who regularly shop in Linden Square to try it for yourself before making a judgement. This is a very kind, considerate family-run business that offers environmentally friendly dry cleaning and extremely high quality alterations. read more

Would not recommend. Was given a quote of $60 and when the item was picked up I was charged $125 as the owner "forgot to take some extra charges into account". Lacked transparency and will not be returning. read more

I dropped 2 kids rompers to be hemmed and asked if she'd be able to have it done for the next day . it is not a huge job at all. When I returned to pick up the rompers , I was charged $128. 00 . I was shocked. She had not told me in advance that it would be that much. In fact she made it seem like it wouldn't be a big deal. I wish I'd asked but she was so kind and accommodating when I dropped off that it never occurred to me that the price would be so high. I want to warn others to be sure to ask the price in advance. I felt I'd been taken advantage of. read more

First time had my winter clothes dry cleaned at Wellesley location but very disappointed. When I first dropped off at the store, I was not sure if should clean my red down jacket because I only had it less than a year. it's my favorite jacket I never send it to dry clean before. Then the woman told me not to worry because they cleaned so many of the same jackets of the same brand it will be no problem at all. when I picked up my dry clean today and looked at my jacket, it doesn't look clean at all there are stains and dirt on it. Plus there's thread appear on the sleeves which i didn't see it before dropping off. I tried talk to women who took my order and she said because the color it's red it's difficult to clean normally the jackets of the same brand they cleaned is black.... I was speechless. She first offered to try again but I didn't want to and she still charged me full price. The rest of my clothes seem fine because maybe they are black. Not sure how much My red down jacket cost but I got charged $125 for all of them full price with this unpleasant service. I don't think I will ever come back again. read more

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Great service and super friendly staff. Their turnaround time was quick too. I would definitely recommend and will return :)

We have been using them with pick up and drop off service. Consistent and reliable. What else can you ask for?

As a millennial I am new to dry cleaning services but needed my Canada Goose coat and a bed comforter cleaned. The process was easy and painless. Easily picked up in 1 week. Service was super friendly. Would recommend and will return! read more

Hercules was one of the best dry cleaner shops I used, after using several ones in Boston that I felt was a pretty common service. Usually I have zero expectations about deadlines and the quality of service for these types of shops, but Hercules stood out among the services I used this year. I checked in over the weekend, and had about ten products each. It was expected that any dry cleaning place would take around 5-7 days to clean. Unfortunately, I forgot I had plans and needed my winter jackets right away. I called them up and they were able to rush my stuff (within less than 5 days), before I was off on a vacation trip! (lifesaver). Thank you for the understanding and the exceptional service, particularly for the owner. He's quite a character and has demonstrated the willingness to serve customers beyond their expectations. He remained calm and patient to a naggy customer (sorry). 10/10 would recommend. read more

First of all I never write reviews. Since my local ZOOTS closed, I decided to try Hercules because they claim to be eco-friendly. I had the worst experience of my life with any store ever. I brought a brand new long silky skirt to be washed. When I picked it up and was full of stains that it didn't have before. They took it back for a second cleaning and it came back with more stains and most of the fabric was damaged, probably from applying excessive heat. The woman at the counter told me it was my fault because it was cheap fabric. I asked her to refund me the $15 I paid for cleaning the skirt and she refused, telling me to talk to the owner. Please think twice before patronizing this place. read more

Great service, always remember your name and have your account on file. Got the stain out of one of my shirts and looks brand new

I have used this cleaner since they opened in Wellesley and they were very good. But it seems they changed the cleaning subcontractor that does the actual cleaning. Picked up over $100 in cleaning and it was all terrible. Broken buttons on the two woman's bloused. A cashmere sweater that came back pilled. A sport coat that was made lifeless and the lapels were pressured flat, not rolled. Everything in the order came back substandard. Never again. read more

Best service ever!! Highly recommended to all! Never late and haven't had any complaints yet! The guy that owns it is super funny

Hercules Dry Cleaners is the best or one of the best in the business. They sure know how to treat the customer, they encourage loyalty and the even make you special deals from time to time. In my opinion, the best attribute that they have is punctuality. Even when they tell you that your order will be ready at a certain time they usually have it ready almost the day before. Apart from that, they have saved my clothes many many times. A+++! Totally recommended read more

Recently started using Hercules and have been very pleased with the service. My sweaters come out looking SO much better than when they went in! Love the option to pay in cash and get a discount, too. Everything ready on time (if not early)-- just wish I knew when it was ready. Overall, highly recommend and it is located in such a convenient place I know I will keep using them! read more

Beware of Anna whose the tailoring. I dropped a dress to be hemmed and asked if she'd be able to have it done the same day. The dress had a slit so the hemline was only 24" maximum- not a huge job at all. When I returned to pick up the dress the Anna charged me close to $100.00 (I think it was $95.00) I was shocked. She had not told me in advance that it would be that much. In fact she made it seem like it wouldn't be a big deal. I wish I'd asked but she was so kind and accommodating when I dropped off that it never occurred to me that the price would be so high. I want to warn others to be sure to ask the price in advance. I felt I'd been taken advantage of. Her behavior made me feel that she was not being professional or honest. read more

Having just moved to the area I needed to find a new dry cleaner. I have used Hercules several times so far, a few times pick up in the store and once had the order delivered. Both services were done in a timely manner. Chris the owner is so friendly and is great at remembering his customers names. Nice personal service. The clothes come back nicely pressed and all stains removed. Can't say enough how happy I am to have found a great dry cleaner who gets it right the first time. read more

The best in town. Quality work by good people who get to know you.

I have been a customer for a month and will never leave. The laundry and dry cleaning service is excellent. The shirts come back with plastic sleeve clips and collar stays, like a new unopened shirt from the store. Sue gives nice personal service and knew my name after a week. The best dry cleaners I've used! read more

My experience here was far from ideal. I was a customer of Hercules Dry Cleaning since they opened in 2008 and brought in clothes on a regular basis. I went to go pick up some dry cleaning one day to find a very expensive shirt with the sleve ripped and the button on the wrist missing. After 2 weeks of back and forth they suddenly tried to claim that I had given it to them like that. Customer service was never ideal since they weren't very good at speaking English, however this incident was unforgivable. I highly suggest taking your business to the multiple other dry cleaners in the area such as Zoots or Antiones where they take accountability for destroying your shirt. read more

I cannot recommend this place, unfortunately. I went twice - the first time, I had so many clothes that the owner left a message indicating that he would provide a significant discount for a cash payment. Unfortunately, when I arrived with the cash, he reduced the discount. I went back with a voucher, hoping that things would be better, but this time there were hairs all over my clothes, almost as if someone had worn them. Based on all of this, it just feels a little shady. Even if they listed prices for various types of cleaning, I would feel better. I will be finding another dry cleaners, unfortunately. read more

Very good business. I like this cleaners. They are friendly, customer oriented and pleasing to deal with. The place is clean and personal service is outstanding. I have all good experiences with them. I send all out dry cleaning and repairs here. Great job. read more

Hercules is great. Go see Chris there. They are always helpful and try to remove all stains and do a wonderful job on my dry cleaning. Wouldn't go anywhere else!! read more

Been going here for 2 years and I couldn't be happier. The service is impeccable, the faces friendly and knowledgeable. We are frequent users for dry-cleaning of clothes, laundry for shirts and occasional alterations and we have no complaints nor any reason to switch. read more

When Hercules changed owners I was skeptical but Chris has been more than helpful and professional and friendly. Their work is always perfect and they pride themselves on doing the best for you. They have often re-done a shirt for me because the result did not please them, and my clothes are delivered on time, always. What more could you want? read more