Mary O'Toole is very unhelpful. I trust ChatGPT more than I trust her lol. When I simply answered…read moreroutine questions regarding my mental health, she acted appalled and taken aback by me being honest? Not a good look for a "care provider". Also was completely unsympathetic and calloused toward my severe debilitating nausea, not to mention once again DID NOT HELP AT ALL. Fake nice. Would not recommend if you need anything other than a five min consultation and don't already have the ability to answer your own questions

Dr. O'Toole, what can I say? She is a very kind, patient and sweet physician. I was seeing her for…read moretwo out of four pregnancies. My first pregnancy I had no idea she existed until my friend referred me to her. For my last pregnancy, my insurance changed so I could no longer see her. For the two times that I did have Dr. O'Toole, I was very happy with her care. She was both personable and professional. I had a couple scares, but she stayed with me throughout the ordeal and even held my hand through it all. I am so happy to have had her as my doctor. If you are able to see her with your insurance, I highly recommend her.

I had a frightening experience during my first pregnancy under this doctor's care that has stayed…read morewith me for years. It took me three years to feel ready to write this review. Near the end of my pregnancy, I developed symptoms commonly associated with preeclampsia, including severe swelling, persistent headaches, and blurry vision. I raised these concerns during an office visit and in a message, specifically stating that I was worried about preeclampsia. I was told that I was young and that these were normal pregnancy symptoms. No additional testing was ordered. After two subsequent pregnancies with a different OB, I learned these symptoms should have been taken more seriously. At minimum, I believe my appointment should have been moved up, my urine protein checked, and home blood pressure monitoring recommended. As a first-time mother, I trusted her judgment and was not seen again for about two and a half weeks. At my next appointment, she was out of the country, so another physician saw me. That doctor immediately checked my blood pressure and urine. My blood pressure was dangerously high and my urine showed extremely elevated protein levels. I was sent directly to Labor & Delivery and delivered my baby a month early due to severe preeclampsia. I cannot know whether earlier evaluation would have changed the outcome, but I do know that I felt unheard when I raised legitimate concerns. The experience was traumatic for me and my family. I am sharing this review in the hope that it encourages others to advocate for themselves and seek a second opinion if their concerns are dismissed. Seeing similar experiences in other reviews is one reason I felt compelled to share mine.

My wife continues to be scarred by the level of care she received from Vaya. It's been over a year…read moreand we still are working through it. I truly could not recommend her less. Shes flippant, flighty, and does not advocate for her patients. We were supposed to see her for a wellness check during a hospital stay. Hours went by. We finally talk to the charge nurse. We track down Vaya. She decided to go home instead because she was getting a package. If you want a doctor that understands and respects you, look elsewhere.

To Dr. Adriana Sherman in Memorial Woman's Healthcare. She went above and beyond;) she provided…read moreexcellent patient support care to my mom;) I was with my mom this morning;) the healthcare team the nurses are very helpful very friendly and the facility is very clean;)

This is our first pregnancy and the practitioners here are terrible. On our first appointment with…read moreDr. Rachel Lopez, we were told it was impossible for my wife to be pregnant. We, of course, knew otherwise because of her symptoms. We had to beg to get bloodwork so we could be sure and my wife left the appointment in tears after being dismissed and shot down by the doctor. On our second appointment with a midwife who said she was a doctor of nursing, Dr. Denise Castellanos, we had many questions since it is our first pregnancy. Instead of answering them, approximately 90% of the questions were directed to a QR code. This was especially bizarre given the fact that we paid to see her and not a QR code. The "doctor" spent the entire time trying to convince us that she respected our choices and decisions without actually giving us any information whatsoever or showing us any genuine respect. It was all an act. What is the purpose of making and paying for an appointment with a doctor if they are just directing the majority of questions to a QR code or telling you to wait until we are in the right trimester for the question to get answers? We learned more from Chat GPT in 10 minutes than we did from these people in two appointments, totaling approximately 60-80 minutes. Chat GPT also wasn't dismissive and condescending. Even worse, it took them multiple days to get us test results that are critical in maintaining our pregnancy, putting our baby's life at risk. We only found out about the results because the pharmacy called and said we had a prescription. There was a complete lack of communication from Memorial Care staff prior to the call from the pharmacy. When they did finally call, it wasn't even a doctor. It was just some office person from a call center. We tried to make a complaint and they rejected us saying "take it up with the insurance". Apparently they are more concerned with billing than they are with human life. DO NOT trust this place with your pregnancy. DO NOT GO TO MEMORIAL CARE! Go to anywhere other than Memorial Care!

I am happy to share my great experience with Julie Hahn,NP from ocwmg in Laguna Hills. I had my…read moreannual gyn. exam. Julie Hahn is the most pleasant professional.Gentle,friendly,knowledgeable. Checking in was fast,front desk was very well organize. After only minimum wait I was called in .Physician assistant Brenda has done all the prep.work while chatting with me. I went on for mammogram next door.Same pleasant experience. The Ocwmg floor looks like a resort, soft pastel colors,clean lines, modern furnishings.... I highly recommend ocwmg !

Have not been seen by a provider so I cannot speak to the actual appointment part of the…read moreexperience, my review is about my scheduling experience. Was supposed to be seen by a provider today at 3pm but learned at 11am that the specific provider does not see new patients after 2:30pm. This was rather frustrating since I had booked this appointment weeks out, completed the paperwork online, and took off work for the appointment. I also received a handful of texts and emails leading up to the appointment. Wish this was caught sooner. I know there are 20+ providers at OCWG and each one works different schedules so there will be room for error with scheduling but I wish the system was set up differently to avoid this issue. -- Review separate from the scheduling mishap: The person I worked with when I first scheduled the appointment weeks ago and the other person today that helped me reschedule were helpful and had professional phone demeanor. I like how many of the providers have video bios on their website.

So happy I had a chance appointment with Dr. Johnson. She was very knowledgeable about my condition…read moreand took the time to explain options.

My sister been with her for years and she really loves how she communicate with her and felt her…read moreconcern and all. I used to be under Kaiser and when we changed my insurance I went and finally able to see her. Her clinic relocated to another building and it looks great and also the staff that works with her are welcoming and helpful too . Dr. Johnson is really amazing she made me feel very comfortable even though this check up is my lease favorite. She made sure that whatever needed to be done are ordered and completed. I am very grateful and impressed with her professionalism and dedication.

Dr. Susan Mendelsohn is my new OBGYN and I am very happy to have found her. At my first appointment…read moreshe sat with me and thoroughly reviewed my health history. Dr. Mendelsohn took the time to discuss options for my treatment offering efficient solutions. I am 69 years old and have only had 3 OBGYNs in my lifetime. Dr. Susan Mendelsohn provided what I consider to be very patient centered care.

I was a patient of Dr. Mendelsohn for nearly 30 years...she was always wonderful, kind, patient,…read moreand thorough. I saw her every year for my annual wellness exam. Then along came Covid and I missed a year and the next year I had surgery thereby missing another year. I called for an appointment and was told that I would need to be treated as a new patient and could only have late afternoon appointments. This was very difficult for me: I am 80 years old, no longer drive on the freeway and take care of my husband, who has Alzheimer's. The inflexibility of her scheduling and treatment of me after 30 years was and is difficult to understand. She is an excellent doctor who I highly recommend but I can no longer use her services.

I am "post menopausal" and just met with Dr. Lopez for the first time. I had a wonderful…read moreexperience with her. She really listened to me and is helping determine which hormone treatment is best for me. She is very responsive to messaging through the patient portal, and that is so important when you have concerns or follow up questions. I'm really glad I found her - it's so hard to find doctors you can trust, especially when you have an HMO and your choices can be limited!

I am really grateful that I found Dr Lopez…read more I have been dealing with horrific abdominal pain on and off since I was a teenager. I have had countless ultrasounds with them concluding nothing is wrong with me. It's been crazy. For the last 30 plus years I've been trying to figure out what the cause is and going to doctor after doctor after doctor begging someone to please just do something different to figure it out. I have also dealt with major issues related to my "monthly bill" us females are blessed with. Dr Lopez is the first doctor to actually do something different. She did a cath/inject hysterosalpingogram. Guessing that's the technical term as that's what's in my chart for what I had. It was very painful for me from the start and she was very nice and patient with me and talked me through everything. She showed me what she found on the screen and was patient while I was able to calm down, breathe through the pain, and look at the screen. I cried. I yelled. I cussed. She was very understanding and when I asked if I was the worst patient she's ever had for that procedure she was very nice and said everyone handles everything in their own way and that's all that matters. She made me feel better. I don't know what it is but the older I get the less pain I can tolerate. It's frustrating. Anyway, she let me know I'll need surgery and we discussed other options during that surgery as well for another procedure I've been asking about so both can be done at once. She let me know I'll get more details in a few weeks at my pre-op appointment. I have seen Dr Lopez three or four times this year and every visit she is very thorough with me, listens to me, answers all my questions and never rushes me. I have been through so many obGyn doctors and I am finally happy to say I found a great one who listens. I'm very grateful.

She is a great gyn/oncologist. Had a consultation and then surgery with her. She's warm and…read moreskilled/professional at the same time!

Prior to a surgical procedure, Dr. Priyal Dholakiya took the time to explain everything thoroughly,…read morewhich made me feel at ease. The outcome was successful and free of complications. During Pap smears, she uses a gentle approach that ensures a pain-free experience, never rushing through things. Thanks to her care, I no longer dread them.

Came in to treat heavy periods. Didn't listen to me. Prescribed me birth control to get rid of the…read moremenstrual pain. Didnt explain what the side effects were at all. Two months later had an ischemic stroke caused by the birth control. Almost died. Diagnosed with pulmonary embolism and deep vein thrombosis (blood clots in heart lungs and legs). Almost took my life. All of this could have been prevented if he had just listened.

Would give more stars if I could. We had the best experience with Dr. James who delivered our…read moredaughter a little over a month ago. We left every appointment laughing because not only is this guy professional and sharp, he's hilarious. Very supportive ... our birth plan changed towards the end of my pregnancy and he was very flexible. His team is amazing as well... someone else mentioned their quick phlebotomist and I can totally vouch for that. It's rare that you find a docs office that gets everything right! Overall good vibes!

Dr. Daniel Sternfeld is an exceptional OB/GYN and surgeon, and I truly can't recommend him enough…read more I had been struggling with severe menorrhagia for years, which led to iron-deficiency anemia so severe that I needed iron infusions every few months just to function. After discovering a large fibroid that had enlarged my uterus to five times its normal size, Dr. Sternfeld and I decided that a robotic laparoscopic hysterectomy with bilateral salpingectomy was the best course of action. I was reassured to learn that he was actually the first physician to perform robotic surgery at Saddleback Medical Center in Laguna Hills--his expertise really shows. From the very beginning, Dr. Sternfeld took the time to explain everything in detail and made sure all of my questions were answered. Even when I messaged after hours through the patient portal, he and his office responded quickly and kindly. That level of care and attentiveness helped ease any anxiety I had throughout the process. Now, four weeks post-op, I feel fantastic. I'm healing beautifully and already back to enjoying walks and light activity. This surgery has been life-changing--and I have Dr. Sternfeld and his amazing team to thank for that. If you're looking for a knowledgeable, compassionate OB/GYN who truly listens and delivers excellent care, I highly recommend Dr. Sternfeld.

Dr. Sternfeld was a knowledgeable and experienced doctor who explained medical issues clearly. I'm…read moresorry that he has retired!