I have been a patient of Dr.O'Toole since 2007 (!) and she is as incredible today as when I first…read moremet her. I briefly left the clinic to have my 4th baby at an out of hospital birth , however went back to OCWG when it was time for my yearly checkups. Staff can be a hit or miss and I've met SO many different nurses, receptionists, lab techs etc. in the years I've been here but never had a horrible (or off putting) experience with anyone. Thank You for always putting your patients and their health first, please never ever retire.

Mary O'Toole is very unhelpful. I trust ChatGPT more than I trust her lol. When I simply answered…read moreroutine questions regarding my mental health, she acted appalled and taken aback by me being honest? Not a good look for a "care provider". Also was completely unsympathetic and calloused toward my severe debilitating nausea, not to mention once again DID NOT HELP AT ALL. Fake nice. Would not recommend if you need anything other than a five min consultation and don't already have the ability to answer your own questions

I had the pleasure of being under the care of Dr Tanamai during my pregnancy. Before establishing…read morecare, I did my homework & searched high & low on doctors in the area. I was very picky & what really made me choose Dr. Tanamai was how she mentioned in her memorialcare video how child birth is a natural process & she doesn't do anything magical on her end, & acts more like a coach on the sidelines. I liked how she humble she comes across on her video. I do not like doctors usually, but during my 9 month span & all the appointments, I can say she really listened to my needs. I can be a bit of a diva but she never made me feel unheard or weird for my preferences. She also never pressured me into anything, because I stood my ground on certain practices & I ended up getting my way which I appreciated - & I didn't have to fight for it either. I was very disappointed in the fact she couldn't deliver my baby - since he came after her working hours Friday (after midnight). My only complaint & maybe if she reads this review, is the next baby I would like to put a special request to deliver baby #2 whenever that may happen. I will never forget one appointment where she was more chatty than usual & I really liked that - it felt like I was talking to an old friend. We were talking non medical & it was very refreshing. I wish every appointment could of been like that but I understand the l&d field is very chaotic. I would recommend Dr. Tanamai to anyone looking to establish care for pregnancy or for an obgyn.

I had a frightening experience during my first pregnancy under this doctor's care that has stayed…read morewith me for years. It took me three years to feel ready to write this review. Near the end of my pregnancy, I developed symptoms commonly associated with preeclampsia, including severe swelling, persistent headaches, and blurry vision. I raised these concerns during an office visit and in a message, specifically stating that I was worried about preeclampsia. I was told that I was young and that these were normal pregnancy symptoms. No additional testing was ordered. After two subsequent pregnancies with a different OB, I learned these symptoms should have been taken more seriously. At minimum, I believe my appointment should have been moved up, my urine protein checked, and home blood pressure monitoring recommended. As a first-time mother, I trusted her judgment and was not seen again for about two and a half weeks. At my next appointment, she was out of the country, so another physician saw me. That doctor immediately checked my blood pressure and urine. My blood pressure was dangerously high and my urine showed extremely elevated protein levels. I was sent directly to Labor & Delivery and delivered my baby a month early due to severe preeclampsia. I cannot know whether earlier evaluation would have changed the outcome, but I do know that I felt unheard when I raised legitimate concerns. The experience was traumatic for me and my family. I am sharing this review in the hope that it encourages others to advocate for themselves and seek a second opinion if their concerns are dismissed. Seeing similar experiences in other reviews is one reason I felt compelled to share mine.

To Dr. Adriana Sherman in Memorial Woman's Healthcare. She went above and beyond;) she provided…read moreexcellent patient support care to my mom;) I was with my mom this morning;) the healthcare team the nurses are very helpful very friendly and the facility is very clean;)

This is our first pregnancy and the practitioners here are terrible. On our first appointment with…read moreDr. Rachel Lopez, we were told it was impossible for my wife to be pregnant. We, of course, knew otherwise because of her symptoms. We had to beg to get bloodwork so we could be sure and my wife left the appointment in tears after being dismissed and shot down by the doctor. On our second appointment with a midwife who said she was a doctor of nursing, Dr. Denise Castellanos, we had many questions since it is our first pregnancy. Instead of answering them, approximately 90% of the questions were directed to a QR code. This was especially bizarre given the fact that we paid to see her and not a QR code. The "doctor" spent the entire time trying to convince us that she respected our choices and decisions without actually giving us any information whatsoever or showing us any genuine respect. It was all an act. What is the purpose of making and paying for an appointment with a doctor if they are just directing the majority of questions to a QR code or telling you to wait until we are in the right trimester for the question to get answers? We learned more from Chat GPT in 10 minutes than we did from these people in two appointments, totaling approximately 60-80 minutes. Chat GPT also wasn't dismissive and condescending. Even worse, it took them multiple days to get us test results that are critical in maintaining our pregnancy, putting our baby's life at risk. We only found out about the results because the pharmacy called and said we had a prescription. There was a complete lack of communication from Memorial Care staff prior to the call from the pharmacy. When they did finally call, it wasn't even a doctor. It was just some office person from a call center. We tried to make a complaint and they rejected us saying "take it up with the insurance". Apparently they are more concerned with billing than they are with human life. DO NOT trust this place with your pregnancy. DO NOT GO TO MEMORIAL CARE! Go to anywhere other than Memorial Care!

Have not been seen by a provider so I cannot speak to the actual appointment part of the…read moreexperience, my review is about my scheduling experience. Was supposed to be seen by a provider today at 3pm but learned at 11am that the specific provider does not see new patients after 2:30pm. This was rather frustrating since I had booked this appointment weeks out, completed the paperwork online, and took off work for the appointment. I also received a handful of texts and emails leading up to the appointment. Wish this was caught sooner. I know there are 20+ providers at OCWG and each one works different schedules so there will be room for error with scheduling but I wish the system was set up differently to avoid this issue. -- Review separate from the scheduling mishap: The person I worked with when I first scheduled the appointment weeks ago and the other person today that helped me reschedule were helpful and had professional phone demeanor. I like how many of the providers have video bios on their website.

I've been with this group since 2021 and at the beginning I had a great experience. I still think…read morethey have great providers but their medical staff is severely undermining the experience with the practice as a whole. Recently I had an appointment scheduled with a provider who was an NP and apparently only a doctor was allowed to review my results with me from some tests I had done a month ago. Because of this they canceled my appointment the day of and rescheduled but did not schedule an appointment long enough to conduct an annual physical exam, which I asked for via messages in my Athena portal and when I scheduled my appointment on the phone. At my appointment I waited 20 minutes to have the medical assistant say "oh I was looking for you!" I was in one spot in the waiting room the whole time. Lastly they billed the wrong insurance policy and I received a bill for $800 for something I know is covered by my insurance. I am still rectifying this issues made by their staff and I'm really upset that I will likely have to find a new doctor because of the medical staff's inability to do their job.

My sister been with her for years and she really loves how she communicate with her and felt her…read moreconcern and all. I used to be under Kaiser and when we changed my insurance I went and finally able to see her. Her clinic relocated to another building and it looks great and also the staff that works with her are welcoming and helpful too . Dr. Johnson is really amazing she made me feel very comfortable even though this check up is my lease favorite. She made sure that whatever needed to be done are ordered and completed. I am very grateful and impressed with her professionalism and dedication.

Had to switch over, which is always dreadful, because you don't know who you are going to be…read moredealing with. Was supposed to see another Dr. in that group. She did not see me for whatever reason, but Dr. Johnson stepped in. I found her knowledgeable, and cared about any concerns and questions. She seems to be very genuine in interacting. Overall, I think it was kismet that I ended up with her. I highly recommend her!

Dr. Susan Mendelsohn is my new OBGYN and I am very happy to have found her. At my first appointment…read moreshe sat with me and thoroughly reviewed my health history. Dr. Mendelsohn took the time to discuss options for my treatment offering efficient solutions. I am 69 years old and have only had 3 OBGYNs in my lifetime. Dr. Susan Mendelsohn provided what I consider to be very patient centered care.

I was a patient of Dr. Mendelsohn for nearly 30 years...she was always wonderful, kind, patient,…read moreand thorough. I saw her every year for my annual wellness exam. Then along came Covid and I missed a year and the next year I had surgery thereby missing another year. I called for an appointment and was told that I would need to be treated as a new patient and could only have late afternoon appointments. This was very difficult for me: I am 80 years old, no longer drive on the freeway and take care of my husband, who has Alzheimer's. The inflexibility of her scheduling and treatment of me after 30 years was and is difficult to understand. She is an excellent doctor who I highly recommend but I can no longer use her services.

I am "post menopausal" and just met with Dr. Lopez for the first time. I had a wonderful…read moreexperience with her. She really listened to me and is helping determine which hormone treatment is best for me. She is very responsive to messaging through the patient portal, and that is so important when you have concerns or follow up questions. I'm really glad I found her - it's so hard to find doctors you can trust, especially when you have an HMO and your choices can be limited!

Dr. Lopez has been my doctor for almost two decades. I appreciate her professionalism and…read moreguidance. I recommend her highly.

She is a great gyn/oncologist. Had a consultation and then surgery with her. She's warm and…read moreskilled/professional at the same time!

Prior to a surgical procedure, Dr. Priyal Dholakiya took the time to explain everything thoroughly,…read morewhich made me feel at ease. The outcome was successful and free of complications. During Pap smears, she uses a gentle approach that ensures a pain-free experience, never rushing through things. Thanks to her care, I no longer dread them.

Came in to treat heavy periods. Didn't listen to me. Prescribed me birth control to get rid of the…read moremenstrual pain. Didnt explain what the side effects were at all. Two months later had an ischemic stroke caused by the birth control. Almost died. Diagnosed with pulmonary embolism and deep vein thrombosis (blood clots in heart lungs and legs). Almost took my life. All of this could have been prevented if he had just listened.

Would give more stars if I could. We had the best experience with Dr. James who delivered our…read moredaughter a little over a month ago. We left every appointment laughing because not only is this guy professional and sharp, he's hilarious. Very supportive ... our birth plan changed towards the end of my pregnancy and he was very flexible. His team is amazing as well... someone else mentioned their quick phlebotomist and I can totally vouch for that. It's rare that you find a docs office that gets everything right! Overall good vibes!