Damn this Ann Taylor Factory store is like Medusa on the rock singing discounts and percent off chords. They have a robust petite section, sale section and jewelry section. Everything goes on sale eventually but they only get a few of each size in some things so you have to weigh how much you want it. Service is good here. Sometimes aggressively friendly but I will take it over the silent droopy employees you can get any day. They do not take regular Ann Taylor coupons but you can use the rewards. They do not take Ann Taylor returns - pay or go to Fashion Valley. read more

My wife and I visited this store to enjoy the fun experience of getting her some new clothes, and sadly it was not enjoyable at all because of the awful treatment we were subjected to by the three staff members present that day. Some brief context: the store closes at 7pm on Sundays, and we arrived at 6pm. My wife excitedly picked out over 30 items to try on (17 of which we purchased). She was in the fitting rooms by 6:30 pm. Now, future customers deserve to know the details of this visit: The sales associate, Daniella, was semi-patient at best and lazy and 'inconvenienced' at worst. Whenever my lovely, polite and respectful wife asked for a different size, Daniella either said they didn't have it or would take a short walk to nowhere and return with a "no" answer, and this was the majority of the time. On one occasion, I said I would go look for the item myself since she wouldn't, and guess what, I returned with a smaller size that did fit and that we added to our purchase. By 7:20 pm it was obvious Daniella was frustrated that we were still in the store, even though my wife's "Yes" rack far outnumbered the no's, and all while she folded and sorted clothes. It wasn't as if she was standing at my wife's side, not at all. By 7:25 pm, after a shared look and an "omg" gesture with Daniella, Dalton, the cashier, came back to the fitting rooms and asked if we needed him to carry our purchase to the register, stating they were closed. My wife was visibly stressed from their urgency to get her out of the store, and she only had three items left to try on. I was furious. I reminded them not even restaurants worth a second visit force customers from their table and kick them out with to-go bags in hand. They allow them to finish. While my wife was completing her selections, Daniella, Dalton, and a woman named Rita performed what appeared to be their usual closing duties, like folding and re-racking clothes, and straightening up. They clearly had things to do while my wife finished choosing the items she wanted. Our presence was not preventing them from doing so. Once I politely but sternly told them their behavior was upsetting to us, their behavior became even worse. With exchanges of sarcastic glances between Daniella, Dalton, and now Rita, Rita stormed into the fitting rooms and demanded we go to the front to make our purchase. This is not an exaggeration on my part. Rita was spastic. This is EXACTLY what Rita did. The frustrated look on my wife's face was heartbreaking. I said to Rita "YOU HAVE NO GRACE" and "SHAME ON YOU" and walked away from her. Shockingly, Rita walked behind me and spewed her arrogant verbal vomit at me as if she was in her own living room, which clearly is her usual self outside of the workplace. I turned around to face her and said "Do not make this worse, do not speak to me another word." The final touch of this horribly failing team of three was Dalton's denying the likelihood of our being able to have a $200 blazer steamed to remove the wrinkles if we were to bring it in the following day, as I suggested, when they were "open" again. He said it wasn't likely possible, despite my mentioning the electrical outlet marked "Steamer" in red letters at the entrance to the fitting rooms. I saw it. We were at the register by 7:39pm to begin our $700 purchase, while Daniella and Rita continued their usual after closing duties. It became clear to me at this time that the three of them were doing the same thing the whole time we were there. In other words, they had already began "closing" before we even walked in the door. We didn't delay them whatsoever. The three of them did this while we were left to help ourselves, which we did. In summary, this was, by far, no comparison, the worst retail experience we have ever encountered, ever, anywhere, by any type of business. This Ann Taylor store is one to be avoided. The lack of regard for customers here is at a systemic level that can only stem from it being inherent within the people managing the place. Grade: Epic F. Stay away from this one. read more

Great selection of petite clothing in various styles, colors, fabrics, and fashions! The shopping experience was enjoyable and the staff were very friendly and customer service oriented. read more

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Ann Taylor is my go-to store when purchasing for my work wardrobe. I love their sophisticated style, especially their slacks and suits! They're a bit pricey, but high in quality. What's sad to learn is they charge for a bag. I've never been to this outlet location, so I was unpleasantly surprised that bags aren't included with the purchase. Now I'm wondering if it's for all Ann Taylor locations, or just this outlet location. read more

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I feel like I've officially become my mother. As a kid, Ann Taylor was her favorite store and I've now gotten to the age where I can find things in there for me! The Ann Taylor Factory Store had a great selection of business casual items that were perfect for my upcoming conference season at work. I got two cute holiday skirts along with work trousers and a button down. The skirts and trousers were $70 each (regular price $110). Sale price was good, but not great. The button down was highly discounted though and only $23. One thing I found a little strange was just how overly friendly the staff was. It's one thing to be attentive, but they were really aggressive with checking on folks and asking lots of questions. I like a slightly more peaceful shopping environment and would say it's fine for them to chill a bit and let folks leisurely shop around. Overall, great selection though and worth visiting at the outlets! read more

I found some really nice tops here over the Black Friday weekend for significantly marked down prices which made me very happy. The clothes also fit very well. Huge selection. Nice staff. read more

Poor management. The store is supposed to open at 11:00. It is 11:30 and it still is not opened. I have seen multiple people try to enter the store to shop, only to get a locked door. If I was the owner/manager I would be very upset with my employees for loosing business. There is no sign on the door stating they open later than the rest of the outlet. I am done waiting. It is after 11:30. read more

My girlfriend told me that an Ann Taylor Factory Store opened up at the Carlsbad Outlet Mall so I made a mental note to check it out the next time I was there. It's located 3 or 4 doors down from Starbucks so if you're in search for it, use that as a landmark. The store is very clean and welcoming. Associates working here were very accommodating and greeted you upon arrival. I happened to come during the 4th of July holiday weekend so they had 50% off of everything in the store - they made sure I was aware of this great sale. I didn't really need anything in particular, was just looking but I ended up walking out with great finds; a light weight summer scarf, silver necklace, flip flops, a summer light weight sweater and a pair of shorts...all for under $100! I really hate the service at the Ann Taylor Loft (http://www.yelp.com/biz/ann-taylor-loft-carlsbad-2#hrid:Yu4iELMxaX14gE_WJ_BnLA) at the Forum Shops so I'd rather go here instead. The service and selection is so much better...and of course, you can't beat the savings! I'm definitely a fan of this new store. Welcome to Carlsbad! read more

Ann Taylor Factory Store - Women's Clothing Near Me - Carlsbad, California

I was so excited when a friend told me that there was an Ann Taylor store in the outlet mall. I love Ann Taylor clothes, but they're more than a cheapskate like me wants to pay. I usually only shop their sales on sale and clearance racks. A whole store at those prices? Yes, please! But the prices are actually higher than the regular store! Or rather, they're about the same as at the regular store, with discounts starting at 25% off. The regular store has almost constant sales at 40%+ off. So it makes more sense to just shop the regular store. On the plus side, the location is fairly large, so there's a good selection. And lots of petite sizes. But that's not enough to make up for the prices. read more

I wanted to purchase a pair of trousers at this store. I tried on a few pair and they were all too curvy for my body. The lady that was helping me was nice, but said I would probably have a problem at most stores as I am slim in the hip area. I believe this is due to vanity sizing. Ann Taylor has lost a customer. I have also noticed that the quality of clothing has decreased in recent years. read more

Love their sales!! I have had very good luck with Ann Taylor product and truly do look for their stores when I hit a mall or outlet. This outlet had great sales going on for Labor Day but honestly, I saw some of the same prices last week at another outlet so maybe its not really Labor Day sales, but just really good overall prices. read more

Great service by Mary on the floor/ dressing room and Angela at the checkout counter. Mary was knowledgeable about the fit/ sizing of their pants and recommended the perfect pant for me! Was pleasantly surprised by their selection on pants and sweaters...and great prices. Will definitely return before the holidays! read more

Needed new clothes for work. I knew I could count on Anne Taylor to deliver. Got a few separates that will pair with stuff I already have will be able to make a lot of outfits. It's not cheap, but they had stuff on sale, that it's good quality and will ask a long time. The other items from Anne Taylor I have gotten have lasted me for many years. read more

This Ann Taylor Factory Store has a decent sized Petites department. I found the store to be crowded with racks and tables. Good thing but hard to shop. And this store has everything -casual, suits, dresses, belts, shoes, jewelry, handbags. Service is very helpful. Since it was a weekday evening and not many people in the store, they let me keep all of my "yes" items in my dressing room ("my" since they put your name on the wall outside) while I ran back out for other colors or sizes (which they will also bring to you). Note that this is a Factory Store, meaning Ann Taylor takes the best of last season's styles and alters them slightly (cheaper fabric, cut, older colors, less buttons, etc.) and call sell them for a discounted cost. read more

My 2 lady friends and I had the greatest time trying on many, many items and buying quite a lot at this store. Qadir helped us find the garments and then Kasey in the dressing room went on searches for different sizes and colors. Kasey was great fun and we spent a lot of time just laughing. The prices are good and quality is excellent. To repeat myself, Great Fun! read more

Have shopped at this store for the past 10 years . Don't know what has happened over the last 6 months but the service has gone from 5 to 1. I would have given a 0 if they had one. I will never set foot in that store again after my last visit. read more

I've always loved Ann Taylor clothing so I was happy to see this store so near to me in Carlsbad Outlet. The design of the store needs a little work but the selection is nice and the staff are great. If you're an Ann Taylor fan, you won't be disappointed. read more

I shopped at this store in March 2015. The quality of the clothes was very good and the associates were helpful. They had a great sale going on and I was able to get jewelry to match the clothes. Recently I called to see if I could replace one item since it was missing. The local Ann Taylor store did not have the sweater. The Carlsbad store had it the sweater and I appreciate that they will ship it to me since I live in WI. Awesome service! read more