Anna was really sweet and knew her stuff when she took me in for my first waxing. She was very calm, friendly, and welcomed me in and helped me relax for my first time. read more

PLEASE BE CAREFUL SHE WILL TAKE YOUR DEPOSIT MONEY IF YOU TRY TO ADJUST YOUR APT!!!! SHE HAS CONTINUOUSLY HARASSED ME FROM HER PERSONAL NUMBER WHICH I HAD TO BLOCK. SHE THEN DECIDED TO CONTACT ME FROM ANOTHER NUMBER. THIS HAS GONE ON FOR 3 WEEKS NOW I wanted to like Anna as she comes off as sweet and does a decent job with waxing. But as they say you get what you pay for. When I tried to reschedule the day before due to having my car under maintenance (I even sent her proof of my receipt) she said she would take my deposit and charge me extra for a different day. She sent me her policy which you can see clearly states below nothing regarding rescheduling prior to your apt day. She then argued with me, updated her policy and blamed me for messing with her income. This is not only unprofessional but distasteful. Anna continued to tell me that I shouldn't be canceling (which I wasn't doing) because it hurts her business. After I told her I won't be coming back she doesn't get the clue and will continue to harass you. I've never experienced anything like this from a business provider before. I also worked in customer service my entire life. I hope Anna can get a grip and learn how to run her business with more professionalism. Taking clients money without having clear guidelines about changing appointments is essentially stealing. read more

Anna Skin Care & Waxing - Skin Care Near Me - Campbell, California

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I moved to San Jose almost a year ago and found Anna through Yelp and I'm so glad I did! She's efficient, friendly, and makes scheduling easy with appointment reminders the day before and the day of, and her rates are very reasonable. Highly recommend! read more

Anna is incredibly sweet and welcoming. Her place is clean, calm, and very relaxing. My husband and I had skincare treatments with her last week, and I went back today for microneedling. She is very knowledgeable and clearly knows what she's doing, and her equipment is spotless and well maintained. We felt comfortable and well taken care of the entire time. I highly recommend her services. read more

I got the european facial and anna was so amazing!!! really catered to my skin and took care of it. i love supporting small businesses especially by such an awesome woman. amazing service read more

Came in for a Brazilian! Anna was super fast. She did an amazing job and was very friendly. I will be coming to Anna from now on! Thank you for the great service :) read more

Anna is so lovely! Come here for all your beauty needs. She offers basically every beauty service for a VERY reasonable price. I haven't gone to another waxer in a year. She slays my eyebrows every time and she gets all my hair in less than 15 minutes! I need a quick waxer because I hate pain. Anna is perfect!!! The parking is also super easy and a good location right by Branham Lane. read more

Anna Skin Care & Waxing - My eyebrows - Skin Care Near Me - Campbell, California

Update response to the owner Anna: 1. I did not tell you about my layoff for any kind of discount or to pay less. You asked me about my job, so I offered the information to you in private. Not for you to publicly publish it here. That's not professional, so ya, I am taking more stars off now. 2. I never said I wanted a discount or didn't want to pay that much. I said, "Maybe next time." At first. 3. I never said that I expected anything to be painless-period. 4. You seem determined to try to argue with everyone who doesn't give you a perfect review. Is this why you tried to bait me me into arguing with you over text? Again, unprofessional. My phone number was given for the purposes of scheduling an appointment, not harassing me. I didn't respond, so now you're mad. _________________________________________________ As always, I am going to be very honest in my review. 5/5 Response time - I found Anna through Yelp, and she responded to me once I texted her within a very short period of time. 4/5 INITIAL communication - Anna was easy to communicate w/ through text. She gave me all the information I needed in a concise way, and everything was good. The only part was, on the Yelp app, there was an area where you could enter info about your needs and anything you want the tech to know. I spent some time carefully writing up a summary, but ultimately told that she's busy and doesn't read them. 4/5 Location - Her business is run out of her home, which didn't matter to me because everything was handled professionally in terms of service location. I had no major issues parking, but this definitely by appointment only. Previous customer took forever to leave the driveway once they got in the car, so that was kind of awkward since I was told to only park in the driveway. It's not her fault, though. 5/5 Anna's Salon - Everything appeared clean. It was relatively quiet. 5/5 Friendliness - She was nice through the encounter/service. Offering water, too, at the end. 3/5 Service (overall)- I wasn't looking to get a facial going into this service, but that's partly my fault I should not have caved. I felt like I was pressured into this tbh. I only meant to spend the quoted $40 (not including tip) and ended up spending $120 (not including tip), which I did, despite how I felt at the end. I felt a bit bamboozled, but I took responsibility for my part. 3/5 communication (during service)- I blame BOTH of us because at the end of the day, I am an adult and take responsibility for the fact that I shouldn't have ended up giving in. That being said, Anna really pressured the facial service, telling me and pointing out all the things wrong with my face while waxing, which was already painful. I think part me just wanted it to stop, and I did tell her when it was hurting, but I was told repeatedly my skin wasn't red, so I was ok...I wish she would have listened to me more when I expressed pain. 1/5 service (pain level) - It was one of the worst expereinced I've had when it comes to waxing and facials. There were extractions and some kind of burning involved. I fully understand and did warn her about the length of hair beforehand. But in my years of salon going, it usually longer hurts less, not more. However, the pain was, while it was happening, nothing residual so far. I initially came to Anna because of all the glowing reviews for pain-free(ish) waxing. I have been waxing for decades and have had more than one facial at a salon, so I did have prior experience in these services before coming here. Just remember that every customer experiences things differently. read more

Scheduled a last min Brazilian (I am from out of town). Anna was professional, fun, sweet, and fast!! She made me feel comfortable and I appreciated her being able to squeeze me in! I'll be back again when I come to visit. read more

Anna is the best! I always go to her for my Brazilian wax. She is the most caring and quickest waxer I've ever been to :) I always look forward to seeing her She is very easy to communicate with and responds fast read more

So sad that I have to write this review. Body shaming a client is never ok. She lacks professionalism. She went on to offering her belly treatment as I stopped the conversation. The screenshot says it all. There are ways to talk to clients but she doesn't know how to which is why she has these negative reviews. Would give it 0 starts if I could. I hope no other client goes through this with her again. ****update: I obviously blocked Anna on my phone since she kept texting me after telling her no, but now she has reached out to my friend to try and get me to take down the review. I only post reviews when I feel needed and this is definitely staying. Let it be a learning lesson for this business. read more

Anna Skin Care & Waxing - Conversation - Skin Care Near Me - Campbell, California

BEWARE!!! I was looking for a waxing specialist and I naively looked at Anna's overall rating of 4.5 stars. I should have read all of the (negative) reviews as I now know that they are completely true. I contacted Anna late on a Friday evening and asked her about waxing services. She chose to respond in spite of the hour and I made an appointment for Monday afternoon. I should have been suspicious as I had to Zelle her money upfront and I chose to pay the full cost to get it taken care of. Early Saturday, my medical provider had a cancellation and I was able to get in on the same day as my appointment with Anna. I notified Anna that I had to cancel with her. This was over 48 hours before the appointment with her. I thought this would be fine since her website states she only charges for cancellations made the day of your appointment. I felt bad but explained that it was unavoidable. She begged me to go another day, and I told her I had to work, so a cancellation was necessary. Well...Anna went sideways! She proceeded to insult me via text and tell me that I was not nice and my mind was not stable. Quoting her she said, "Your mind not stable. Don't wasting my time". I asked her to please not insult me or be mean and she responded, " U the mean person not me". She also tried to tell me that from late Friday night to early Saturday morning she bought wax just for me and now she was out the money. Doesn't make sense because if she did buy supplies (that she doesn't have on hand as a legitimate business) why can't she use them on another customer? Because she was so mean, I simply asked her for a refund. She made another insulting comment and said she would issue a refund "when she had time". Today, I received a refund and the accompanying text notification from Zelle. Her note in the refund stated "Refund to _________ with reason her mind not stable". Wow! I tried to find a way to report this business to Yelp but I learned you can only report inappropriate comments or reviews. I hope they look at this review and I truly hope other people listen as I had to learn a valuable lesson. See photos of Anna's texts. read more

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I found Anna on yelp in spite of a LAST MINUTE brazilian, and let me tell you I am so very happy to have trusted Anna to do my brazilian. Anna is so professional and so very funny. I met her today and left thinking she's the fun auntie i've known for years. She made me feel so homey and comfortable I loved my appointment so much and I will be coming back for sure! Thank you Anna! I would also like to add from what i've picked up from my initial appointment with Anna, she tries her very best to please everyone and to make sure everyone is happy. For those who are english speakers only please mind there is a slight language barrier through text. I know Anna means well and she is amazing at what she does she is the best. On top of that she is so very sweet and funny! If you are looking for amazing quality work and top notch customer service, Anna is the person for you! read more

I've been going to Anna for my waxes for the last 2 years and she's been nothing but amazing. Very precise, fast, and gets the job done very well. She's very friendly and knowledgeable about her work. read more

Decided to give Anna a try because she was close to home, had good reviews and im all for small businesses, but probably would've been better off doing it myself. Waxed me in a dark room so there was a lot of hair left over. Waxed again it myself. She did reach out to offer me a discount which is nice. read more

I am very particular with my hygiene and manscaping practices and I don't let trust anyone perform a procedure. I don't just use any product on my body, because I need to take extra great care of my health. I ask questions like: time procedure, care, aftercare, options, product use, ingredient, maintenance schedule and so on. I have had a facials here because I have acne, acne scars and with this service this helps supplement my hygiene practice. I have problematic skin as an adult, so I appreciate being in a non stressful, relaxing and clean enviro. Yes I do. Cleansing, extraction, mask and moisturizer all help keep my acne under control, nothing too strong or awkward science-y aroma. The firm massage on my cheeks, forehead and eyelids are very relaxing and help calm my nerves. Overall I am satisfied setting up an appointment with Anna Beauty Care! Enso forever. +- Quiet neighborhood, at a home office. Private, 1 client per session. Covid safe, t check, mask. Big comfy bed to relax while the steam calms the pores. _"Never apologize for having high standards. People who really want to be in your life will rise up to meet them." -- Ziad K. Abdelnour read more

I've been to a lot of different estheticians and no one checked all my boxes like Anna did. Anna is smart, skilled, and generous. I have finally found my go-to spot for my grooming needs. Thank you Anna! read more

Great service and very professional. First time getting waxed and it did not hurt as much as I thought it would

Anna was great for a first time wax with her! She was friendly, talkative, punctual, communicated with me about changing appointment times, and did a fantastic job waxing. I will be going back and would recommend her to my friends. read more

Anna is very professional and made the process easy on my first initial appointment. I prefer a more personal and private setting as a male talking about skin care and facial treatments. You can't be young forever, age gets to you. Anna is a professionally trained skincare specialist that does facial treatments, trimming and waxing. After the first appointment I felt very comfortable in her services and results cleaning up my face and better treating my facial scars. I will continue going to Anna. read more

Anna is the best! I have been going to her for about 3 years. I found her just by chance when I desperately needed a wax. She was able to make an appointment for me right away. She was so efficient and friendly that I just continued to see her exclusively from that moment forward. She offers multiple services although I have only gone to her for wax and skin tag removal. She follows up with you to schedule maintenance appointments because she knows that i would get busy and sometimes forget! I highly recommend Anna. She's efficient, professional, sweet and loves to share photos of her cutie little dog babies read more

Crazy to think I have been going to Anna for almost 10 years! It started with laser hair removal than facials now waxing! She is always so responsive and can always fit me in without any issues! I really appreciate her flexibility especially with my schedule. Anna is hardworking and does her best to service her clients, definitely recommend her! read more

Anna is an amazing skin care specialist. I have been going to her for skin care for over 3 years. I had keloids in my back and small bumps in my skin in the face that she recommended laser treatment and it reduced them significantly. I also find her very reasonably priced and always cheerful. Highly recommend! read more

Been going here for all my waxing needs! Anna always does an amazing and quick job and is really nice and quick with scheduling you in. Highly recommend! read more

I've been going to Anna for almost a year now. Quick to respond and easy to book an appointment. Always a delightful and easy chat with her during my sessions. English is not her first language so I can see why her texts are straight forward and to the point. After all, she has a business to run. When I had my first session I made the appointment through her online booking. The second time, I did the same thing but there was a malfunction/mistake and my appointment was not added to her calendar. Anna was very sweet and gave me a discount for moving the session to a later time and for the mishap. All my sessions with Anna, I now text her directly to make the appointment. Lovely lady who gets the job done well. read more

Hello I have had two sessions of facials for acne, and the first time with the treatment my skin cleared up so much, and I am so grateful for your good work. Thank you for giving me the illusion of having clean and clear skin again. Thank you for your good work. I recommend you also I really appreciate. read more

I've been going to EWC for waxing for awhile and while I don't have anything bad to say about them, I felt like checking out what else is out there. I stumbled on Anna's services and saw she offers sugar waxing. Intrigued, I reached out and booked an appointment! Well, I wasn't disappointed :) EWC's wax is pretty good, but the sugar wax that Anna uses is even better. Sticks to hair pretty well and seems less harsh to your skin. On top of that, Anna is very experienced at what she's doing and is 100% professional. Her studio and equipment is kept clean and tidy. She'll make you feel comfortable and taken care of. Your skin is in good hands with Anna! read more

I've been going to Anna for a little bit now and she is a wonderful woman. English is her second language so she may not word things as the next English speaking person. She does her best to try and make your service as comfortable as possible. She is a very sweet woman and has experience in quite a bit of skin care and has a vase knowledge of skin care. Ever since I have had her services my skin had been feeling so much better and looking a lot healthier. I also get my Brazilian wax from her and my facials and they're AMAZING!!! I highly recommend her services , she works around the time you have available as well. There's always going to be one or two bad reviews but don't let those deter you from experiencing things yourself. I have not had any regrets going to Anna, she's the nicest sweetest Asian woman that's done my services and made me feel comfortable and almost falling asleep during the services. Give her a try!! You won't regret it!!! read more

Unfortunately I have to write a review for someone I have never met, but I feel it is my duty to let others know how bad of a business this is. If I can give it NO STARS, I would. I made an appt around 1am to come in at 4:30 pm today but unfortunately needed to cancel because of course things happen. I texted Anna to cancel the $35 deposit I made and I was thinking of just rescheduling it another day. But she said she has a policy that if cancelled the same day, you pay penalty fee. When booking for the appt online, I NEVER saw this policy. I tried to call to make it right but she didn't respond. I read some of the reviews and some people made a note that when they tried to cancel Anna said that on the website she had the policy stated on there even though they didn't see and all of a sudden the page was updated! So I then took screen shots of every page so I have proof that the cancellation policy is not on there. Finally, Anna texted me and said she can't call because she is "busy" in the morning and sends me screenshot of her website WITH cancellation policy. But I know what happened here. She couldn't call because she was too busy updating her website. I will just attach all our txt messages here and you be the judge. DO NOT BE FOOLED by this woman. Really is sad... *update: She sends me a video of walking her dogs and "too busy" to update her website. LADY, I HAVE SCREENSHOTS OF YOUR WEBSITE and THE CANCELLATION POLICY WAS NEVER THERE. Stop defending yourself and try to hear out your clients too. But then again people like who are narrow minded will never lose an argument right? so be it... You win.. Have a good life. read more

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I have been going to Anna for about a year now. My original wax lady of 10 years is no longer waxing. I went to a few other people but was not comfortable. I found Anna's skin care and right away Anna was so welcoming into her business. She is very knowledgeable and professional. I have also gotten my lashes done with her and other treatments on a regular bases. She has helped me with skin care and I have seen a huge improvement and I will continue to come here. I have very sensitive skin and I don't normally trust people with facials or treatments on my face. She explained everything to me and it has done wonders on my skin. I will not go to anyone else for wax or treatments. read more

I've recently had two appointments with Anna for skin treatments- one for sun damage, and another for waxing. In both cases it is clear that Anna is an expert at what she does. Booking appointments with her is easy and efficient, she makes you feel comfortable, and her studio is very clean and well organized. read more

Anna gives great facials! This was my first time and she did a wonderful exfoliating, extracting, and moisturizing my skin and my mom's as well. Super relaxing - I would recommend her to anyone! read more

Anna is very professional & kind. I Absolutely cannot recommend this place enough, every time I go I get consistent, quality service. Pricing is more than reasonable. It's always easy to book an appointment. I come Atleast every 2 months for regular treatment. The service is always great, & the atmosphere is always warm & welcoming! read more

I had an amazing microneedling session with Anna. She is very kind, caring and professional. The room was clean and it was a pleasant experience. Microneedling is definitely not completely painless even with numbing cream, but the benefit your skin gets from it is 100% worth it (as it also helps to stimulate collagen production). My skin looks wonderful after it completely healed (took about 7 days). I got lots of compliments from my friends and they all asked what I did to my skin cause it has a really nice glow and the skin texture looks good even without makeup. Very satisfied read more

Anna is amazing and so thorough. Highly recommend her for sugar wax. She makes it nearly painless.

Anna is so perfect! She is extremely experienced and skilled. Her lashes come out perfect and even. You can really trust that she will do exactly the right style you want. She is also so friendly and makes you feel very welcome!!! Her salon room is very cozy, clean, and warm. I highly recommend Anna for excellent lashes. Thank you Anna!!! read more

Anna Skin Care & Waxing - Perfect eyelash extension by Anna - Skin Care Near Me - Campbell, California

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Anna is very good at her job! She is kind, patient and an extremely skilled person. She removed my sun spots and made my skin look better. She is a lady who is punctual and expects her clients to be on time. She kept saying "dont worry, I take good care of you" and after the sun spot removal treatment, I totally believe her words :) I was bit worried about the damage but she was confident that my skin will look better after the treatment and nothing to worry. I highly recommend her, one for her skill and experience in this area and two, for the price. You will get an amazing service at a very reasonable price. Although this was my first experience with her, I will certainly visit her for her other services in future for facial and waxing. read more

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She was Efficient and effective got the job done .........,,,............................,

She is great and fast. Got a Brazilian. Her space is clean and inviting. I didn't know she also offers really good skincare treatments there and has tons of equipment. I'll be going back for a facial for sure. Fair prices too. read more

I have been coming to Anna for about a year now and her prices remain unbeatable. She's a Jackie of all trades and has a ton of services available! A Brazilian for $40! I feel super comfortable around her and she knows what she is doing. She isn't afraid to get deep into the pores during a facial and she even removed ingrown hair after a wax from previous shaving (tmi) LOL but that's just how detailed she is and I can't be appreciative enough! She really knows how to take care of her clients because a lot of my friends go to her and have also raved about her (I got referred by one of them and the referrals keep going.) I'd say definitely give her a try! She provides amazing service and for honestly half the price of most services in the area! Any reviews that say her prices are steep don't know what they are talking about, I've been to many places and she still had the best prices! read more