I have been taking piano lessons for nearly two months now and I have had a pleasant experience…read moreeach time I enter the store. I'm also very pleased with my lessons from Melody.

Customer service is terrible! When I entered the store both employees completely ignored me and…read morethe store was empty. I looked around in an attempt to find what I was looking for myself, still neither said anything. One looked at me and still said nothing! I decided to ask them if they had the product I was looking for and one employee was on his phone and never looked up and the other employee on his computer did come out to see if they had the product. I left because they evidently don't want my business. I didn't even know they were in this particular Plaza. Because, I need to make ongoing musical purchases and their location is very convenient I would patronize their business. Not now... unfortunate for them.

I had acquired a guitar from a family member that was in decent shape, but needed some…read morerefurbishing. After looking around on Yelp, I came across this business which seemed promising. The young clerk at the business figured the body of the guitar needed a realignment, new strings, and some other TLC. I got an estimate which seemed fair so I left it in the care of this shop and waited for a call or email. After a few weeks of not hearing back, I shot the shop an email and the owner was nice enough to not only be expedient in their response, but to assure me that the guitar was ready to pick up. They did such an incredible job bringing it back to life that I bought a guitar strap and some other accessories to go along with it. The prices here are actually REALLY reasonable and I would argue comparable if not *better* than bigger retailers like Guitar Center. Really solid selection of product to choose from considering the size of the shop and, like I said, they are very hands on which was refreshing. I'll be sure to come back in the future as I'm ready to get back into building out my home studio again.

Bay Tunes Guitars is my favorite place to try out new gear and purchase in the Annapolis/Edgewater…read morearea. The staff is very friendly and knowledgeable, and never pushy to get you to buy something. From them I have purchased 2 guitars, an amp, several effects pedals, I also took a few guitar lessons, and had them upgrade the hardware on my archtop guitar. Which included upgrading to a set of dimarzio pickups, a new bigsby and pots and wiring. The work turned out perfectly. If you're looking for friendly expert advice and good prices Bay Tunes Guitars is where you should be going. As I said I will drive past other guitar shops in the Annapolis/Edgewater area to go to Bay Tunes Guitars to get recommendations on gear, try out gear and make my purchases. You should as well.

We needed percussion equipment such as snare and bells (I think this is what they're called)? For…read moreband class. Called ahead, yes they had the instruments in stock. We rushed over, picked up what we needed and were out the door within 10 minutes with smiling service! Great staff too, really friendly and just fantastic! It's a small shop that served our needs easily. There are other instruments available as well.

I left my instrument to be cleaned 2 weeks before Thanksgiving. Today 2 weeks after Thanksgiving I…read moream still waiting for their call to pick up my instrument. It is a new instrument but it has not been cleaned for a few years. My daughter has a concert next week, so I decided to call instead of driving there because their hours are odd. My instrument has not been cleaned and it has been out with their rentals. The lady told me her employee put it in the wrong spot. Pick up next week, 2 days before the concert. Adding after picking up the instrument **** Looks beautiful! They cleaned it very well. It took a bit, but I am glad it was in good hands.

Love this place - it's the best place to teach a kid how to rock because they really need a band…read morewith them to get the impact of a song. My daughter was just taking private guitar lessons elsewhere, but lost interest. We started her here, and now we can't stop her from practicing constantly. A total turn-around.

If you want to learn to rock buy a guitar and a self help dvd instead.read more

Have you ever met someone and instantly knew they were about to become a huge part of your family?…read more Tom Bonvegna responded to an online inquiry I had about a Baby Grand piano that I wanted to surprise my husband with while he was deployed. My husband had played for years and since this was our first home purchase, I really wanted to make that happen. Tom, a Vietnam Vet and hero, reached out to me, heard my story and desire, and made it his goal to help us get a beautiful piano delivered. Our budget was ridiculously tight, and Tom made it happen. I researched everywhere, from estate sales, other online marketplace forums, about 15 different piano stores (some local, some not). After all of the research I had done (not knowing much about pianos beforehand), I learned that unless you REALLY know your stuff, you needed to go through a reputable company. If a piano wasn't tuned for the duration of its life, it could look pretty, but it wouldn't be very functional. I almost made a deal with another company that I would have regretted... and then Tom called and from that moment, I had an absolute peace about working with him. He was not a "salesman," but a true gentleman. Tom went the extra mile by a lot!!! There was one piano we thought would work, and it was even bigger than my original plan. After Tom looked at the pictures of my home (and staircase), we decided to wait for another piano to become available. There was a little bit of time that went by where I didn't think we were going to find it, and then... the call came. Tom found the most beautiful Yamaha, ebony, baby grand that plays incredibly! My husband was completely surprised and has loved at (1) having a baby grand piano delivered in his home without him there, (2) that I stayed within my designated "muahahaha" budget, and (3) that we found such an incredible person to work with. The piano delivery service was also excellent! Such care, such professionalism, and physical strength too. It's been four and one-half months and my home has been filled with music ever since. Thank you Jason's Music Center for being such a wonderful company to work with...and thank you to Tom for really making this happen.

Steve was a total pleasure to work with in the purchase of our new Kawai grand piano! We had been…read moresearching since the summer exploring both the used and new market for a Kawai trying to marry our budget with our needs and desires. Once we decided on a piano, Steve was able to make the magic happen so we could bring it home! This included trading in our baby grand. As our piano wasn't in stock, Steve went out of his way to locate one for us. There was a wait for the next shipment and the process of customs, but it was so worth it! It has a beautiful, rich, mellow sound! We are looking forward to the decades that this piano will be used! Today alone, it's been used almost nonstop since it's arrival! Also, the piano movers were so professional and really took care of each piano during take down and set up. Thank you again Steve!

We've used them for several repairs. They are always friendly, efficient and highly skilled.read more

They are genuinely amazing people! Extraordinarily helpful and knowledgeable, as well as being…read morecommitted to the community.

Disappointed yesterday. My concerns about my heirloom ring repair gone wrong were met with…read moregaslighting, arrogance, defensiveness and condescension from the owner and more than a tinge of hostility from the jeweler repair man. The implication that they did me big favor in repairing my heirloom ring when in fact they got the sizing completely wrong having measured and sized me at a 9 and 1/4 at drop off and the jewelry repair man ignored everything and gave me a size 10 ring at pick up!!. I was gracious despite the error and waited patiently (time is money ) while it was resized again not knowing the smoothe new shank being resized would leave me with CLEARLY visible bumps and bruises. Instead of helpful and remorseful the jewelry repair man was immediately argumentative and despite efforts to quell the tension I was continually met with claims by the owner she couldn't even see the OBVIOUS DIVOTS and lack of smootheness with her magnifying glass. (TOTAL GASLIGHT My clever college age daughter aptly summarized in the car on the way home.) Dripping with condescension the owner reminded me that it was a 100 year old ring (70 years actually and what does that have to do with clear visible marks on a BRAND NEW shank?) Why did your guy not size the ring correctly the first time? I said none of this by the way. I was polite and merely tried to show them the imperfections that resulted from the (SECOND) repair caused by their sizing error! The owner also reminded me she mixed in the old gold from the original ring with the new gold ( umm so? We discussed this in advance ??) and.she reminded that 14 karat gold had been added to the lesser quality 10k Gold of the original Ring .Uhhhh again Sooooo? Again, these are all the details we discussed for the contract to resize and repair the original ring. So how does this address my issue of holes and lack of smootheness in the ring after Brandt's employee got my ring size completely wrong, dand then the REPAIR TO THE REPAIR caused lasting damage? I didn't come in there angry. I came in there just to discuss the matter and show them the issues hoping they would say " oh we are SORRY and lets just smoothe them out for you. " I lost out on a brand new shiny shank (and some gold). So exactly how is this my fault? No we're so sorry let's take a look and see what we can do? Nope. ZERO ACCOUNTABILITY. !!! This is the part where I contact my credit card company to reverse the charge. BUT NO I wont. Just maybe me not reversing the charge will save the next customer the trouble and the condescending owner will make jewelry repairman read the directions and do his job. I wont.let them blame me for seeking a freebie instead. Nope I won't give them that to fall back on. The owner's arrogance and condenscion are not going to change. I know her type so I defintely can't make it about the money. It won't penetrate. I can afford it. I concluded the debacle like a school teacher to a child who did something naughty. I had to articulate it for her to get the owner to admit the imperfections (divots and rough edges) happened as a part of the 2nd resize. "It wont compromise the ring I said, will it?" No she said and off she departed to the back office. How embarrassing. I didn't leave tail between my legs. She did. It was pathetic. She didn't even know I played her to get her to admit. My Ivy league Masters degree in mental health helped me manage her bad behavior in the face of which my daughter witnessed me conduct myself with decorum, and respect despite not receiving the same in return. Look at the ring in the pic. What would you do? I am out 200 dollars . Also, I am out time (which is money) waiting for resize when it wasn't done correctly. ZERO ACCOUNTABILITY CF.Brandt. ! Suffice it to say I won't be revisiting CF Brandt Jewelers again. I suggest you stay away as well.

They had a 14kt YG Figaro chain listed on ebay when I called in to inquire size wt specifications…read moreIt wasnt the accurate size.. when I ask if it was real gold? I get a text message back saying It's real gold. If you don't want to purchase that's fine. It'll sell here in my store for over $2000. When I tried calling in she picked up and left it unanswered when I called again some one else answered and I left a message. I never got a call back Michelle is or was her name my next question is it wrong for me to ask questions? She later changed the size on ebay 9.5mm to 9.0mm

I found B Sharp Music Academy in a Google Search and registered my 7 year old for vocal lessons…read more She had previously been in drama classes but was not able to show progress at small recitals. After 6 months of lessons, she was selected to sing a solo in her school's talent show in front of a large audience. It was great to see that progress. She also takes piano lessons and is able to read music and play with both hands after one year. I highly recommend this music academy. Daryl is wonderful at connecting with young students, being encouraging in a believable way and helping them increase their confidence.

My daughter and I enjoyed working with Mr. Dudley. He was very understandings down accommodating,…read moreto all of our needs. He was even better at building a certain rapport with my daughter, that won't be forgotten.