I have been taking piano lessons for nearly two months now and I have had a pleasant experience…read moreeach time I enter the store. I'm also very pleased with my lessons from Melody.

Customer service is terrible! When I entered the store both employees completely ignored me and…read morethe store was empty. I looked around in an attempt to find what I was looking for myself, still neither said anything. One looked at me and still said nothing! I decided to ask them if they had the product I was looking for and one employee was on his phone and never looked up and the other employee on his computer did come out to see if they had the product. I left because they evidently don't want my business. I didn't even know they were in this particular Plaza. Because, I need to make ongoing musical purchases and their location is very convenient I would patronize their business. Not now... unfortunate for them.

Have you ever met someone and instantly knew they were about to become a huge part of your family?…read more Tom Bonvegna responded to an online inquiry I had about a Baby Grand piano that I wanted to surprise my husband with while he was deployed. My husband had played for years and since this was our first home purchase, I really wanted to make that happen. Tom, a Vietnam Vet and hero, reached out to me, heard my story and desire, and made it his goal to help us get a beautiful piano delivered. Our budget was ridiculously tight, and Tom made it happen. I researched everywhere, from estate sales, other online marketplace forums, about 15 different piano stores (some local, some not). After all of the research I had done (not knowing much about pianos beforehand), I learned that unless you REALLY know your stuff, you needed to go through a reputable company. If a piano wasn't tuned for the duration of its life, it could look pretty, but it wouldn't be very functional. I almost made a deal with another company that I would have regretted... and then Tom called and from that moment, I had an absolute peace about working with him. He was not a "salesman," but a true gentleman. Tom went the extra mile by a lot!!! There was one piano we thought would work, and it was even bigger than my original plan. After Tom looked at the pictures of my home (and staircase), we decided to wait for another piano to become available. There was a little bit of time that went by where I didn't think we were going to find it, and then... the call came. Tom found the most beautiful Yamaha, ebony, baby grand that plays incredibly! My husband was completely surprised and has loved at (1) having a baby grand piano delivered in his home without him there, (2) that I stayed within my designated "muahahaha" budget, and (3) that we found such an incredible person to work with. The piano delivery service was also excellent! Such care, such professionalism, and physical strength too. It's been four and one-half months and my home has been filled with music ever since. Thank you Jason's Music Center for being such a wonderful company to work with...and thank you to Tom for really making this happen.

Steve was a total pleasure to work with in the purchase of our new Kawai grand piano! We had been…read moresearching since the summer exploring both the used and new market for a Kawai trying to marry our budget with our needs and desires. Once we decided on a piano, Steve was able to make the magic happen so we could bring it home! This included trading in our baby grand. As our piano wasn't in stock, Steve went out of his way to locate one for us. There was a wait for the next shipment and the process of customs, but it was so worth it! It has a beautiful, rich, mellow sound! We are looking forward to the decades that this piano will be used! Today alone, it's been used almost nonstop since it's arrival! Also, the piano movers were so professional and really took care of each piano during take down and set up. Thank you again Steve!

We needed percussion equipment such as snare and bells (I think this is what they're called)? For…read moreband class. Called ahead, yes they had the instruments in stock. We rushed over, picked up what we needed and were out the door within 10 minutes with smiling service! Great staff too, really friendly and just fantastic! It's a small shop that served our needs easily. There are other instruments available as well.

I left my instrument to be cleaned 2 weeks before Thanksgiving. Today 2 weeks after Thanksgiving I…read moream still waiting for their call to pick up my instrument. It is a new instrument but it has not been cleaned for a few years. My daughter has a concert next week, so I decided to call instead of driving there because their hours are odd. My instrument has not been cleaned and it has been out with their rentals. The lady told me her employee put it in the wrong spot. Pick up next week, 2 days before the concert. Adding after picking up the instrument **** Looks beautiful! They cleaned it very well. It took a bit, but I am glad it was in good hands.

I had acquired a guitar from a family member that was in decent shape, but needed some…read morerefurbishing. After looking around on Yelp, I came across this business which seemed promising. The young clerk at the business figured the body of the guitar needed a realignment, new strings, and some other TLC. I got an estimate which seemed fair so I left it in the care of this shop and waited for a call or email. After a few weeks of not hearing back, I shot the shop an email and the owner was nice enough to not only be expedient in their response, but to assure me that the guitar was ready to pick up. They did such an incredible job bringing it back to life that I bought a guitar strap and some other accessories to go along with it. The prices here are actually REALLY reasonable and I would argue comparable if not *better* than bigger retailers like Guitar Center. Really solid selection of product to choose from considering the size of the shop and, like I said, they are very hands on which was refreshing. I'll be sure to come back in the future as I'm ready to get back into building out my home studio again.

Bay Tunes Guitars is my favorite place to try out new gear and purchase in the Annapolis/Edgewater…read morearea. The staff is very friendly and knowledgeable, and never pushy to get you to buy something. From them I have purchased 2 guitars, an amp, several effects pedals, I also took a few guitar lessons, and had them upgrade the hardware on my archtop guitar. Which included upgrading to a set of dimarzio pickups, a new bigsby and pots and wiring. The work turned out perfectly. If you're looking for friendly expert advice and good prices Bay Tunes Guitars is where you should be going. As I said I will drive past other guitar shops in the Annapolis/Edgewater area to go to Bay Tunes Guitars to get recommendations on gear, try out gear and make my purchases. You should as well.

My 9 year old is taking electric guitar lessons from Ryan and he has been instilled with so much…read moreconfidence. He enjoys what and how he is learning. The owner and son are very helpful and go out of the way to accommodate their customers.

As an online customer I was a bit apprehensive about buying a vintage guitar from a dealer outside…read moreof my own state. I can assure you that Garrett Park Guitars is a trustworthy shop! After my wire transfer was completed they shipped the guitar out on the same day. It was expertly packed and the communication throughout the purchase and shipping process was stellar. Even the service after the sale was remarkable! Rick (the owner) and Alex were easily accessible and answered every question I had with patience and professionalism. I've been a full-time musician for over 30 years and I can recommend Garrett Park Guitars with complete confidence! This is a shop that runs on the old school policy that the customer comes first. Thanks so much, Guys!

Decent selection of pedals that I gazed at for about 10 minutes, but no one seemed to think I…read moreneeded assistance or might want to try out any. Not sure I need to go back.

If you're looking for someone who is an excellent instructor, builds high-level skills, and is also…read morekind to teach you or your children piano, you can stop here! Suzanne is incredible. After trying other instructors in the area, I was beginning to despair that I could find someone to teach my elementary-aged children in a way that was organized, positive, and had an actual long-term plan (bonus: her students' journeys are all customized to them- no one-size-fits all!). A friend of a friend recommended Suzanne; five minutes into our initial meet, my oldest turned around and mouthed, "YES!" to me. Suzanne has taught my oldest two children for a couple of years now, and their progress, knowledge, and ability to apply their musicality in other areas like ballet is amazing. Not only is Suzanne professional and experienced, she is enthusiastic and has a big heart for her students' growth. Suzanne teaches to the Royal Conservatory Program and has high standards and expectations (more than our past instructors), yet goes above and beyond to make things fun - because isn't that the way we learn best? She has games, projects, challenges, and even informal gatherings throughout the year to play piano for a small audience in order to build up to the end-of-year formal recital with a large audience. My children especially love the Halloween Recital which is in costume, has a spooky treat and snack bar, and is when they play only for one another. The Christmas open house recital is another favorite, very low pressure and everyone ends up playing much more than they planned! Over the summer, lessons are scaled back if you like and this past year was a water theme that incorporated a lot of educational projects and lessons related to great classical pianists that kept things interesting and creative. Overall, we cannot recommend Suzanne highly enough!! If you are serious about learning piano, she is the best in the area.

This is my go to place for watch repairs and watch batteries. But they offer far more services as…read morewell. They do clock repair, sell jewelry, clean jewelry, and all with an honest, pleasant style of customer service. I went in this morning with several small requests, and everything was taken care of quickly. One watch will need more attention, so I left that one there and got a repair ticket so that she can investigate whether it is repairable and what may be needed. She also cleaned my diamond engagement ring at no charge while I was waiting on another item. Great shop.

Best place in Annapolis for watch services. Honest, fair prices and customer service can't be beat…read more Do not hesitate to bring your business here.