The journey to find a safe, supportive place for my mother--somewhere she could live independently…read morewith a bit of assistance--was overwhelming. I dreaded encountering the senior‑living equivalent of an old‑school car dealership, and the anxiety was real. Then I met Denise R. She listened to my family's needs with genuine care and reached out to introduce herself and Magnolia Grand within 24 hours. That alone set her apart. I feel compelled to share our experience because of the tremendous impact she had on our peace of mind. Denise is an exceptional listener and a woman of action. She is compassionate, patient, and kind--qualities I needed more than I realized. She is also deeply knowledgeable, and every piece of information she provided was accurate and helpful. Her professionalism and passion for her work are unmistakable. During our visit, I noticed how residents reacted when they saw her in the hallway. One resident gently patted her shoulder with such warmth and respect that it stopped me in my tracks. It was clear she is valued by the people who live there. That moment meant a great deal to me as we considered entrusting my mother to her community's care. Denise and the team at Magnolia Grand made a frightening process feel manageable, even hopeful. For that, my family and I are truly grateful.

Beautiful building with amazing staff with incredible kindness. Enthusiastic residence that will…read morewelcome you home. I highly recommend this Senior Living community. They're open seven days a week if you wanna come in for a tour.

Beautiful place to be! The backyard with the pool resort style gives you such a great vibe. The…read morestaff is amazing and Mikel is very good treating the residents as his own family. I had lunch there and very good food!

My mother is living here and she really likes it. They have a formal dining room or she go into…read morethe "bistro" to grab a quick bite. She also has a full kitchen in her apartment to make a meal if she wants to. They have activities and events to keep her busy if she wants to socialize. She has made lots of friends and is enjoying her time. I like that they have the residents call in each morning to let them know if they are all right. My mom loves chair volleyball and is a great player and I love her passion. It's very clean and the staff is nice! I would definitely recommend Valencia Terrace

Took a tour with my grandson and I loved it. Very pleasant and nice people. Very clean smelling…read more Staff was very friendly and well informed about the facility.

I have been calling this facility for months and months to get info regarding my dad and his health…read moreconcerns - it has been a total nightmare from day one. I do have to admit I know basic Spanish not fluent at all and most of time I only get Spanish speaking people which does me absolutely no good in getting the needed info . I live in Missouri NOT California so anything I can do on the phone is much more workable vs email or texting. today I finally got to speak to the new director of Assisted living :) so I will see if that works if she calls me back - I have questions and concerns that really should be addressed. I have found out that his caregiver case manager thru the masonic lodge was made his guardian and conservator which I know is very unethical since he has some capable family members so my concerns are regarding continuity of care, general health, mental health ,diet, G&H questions. will update if I get a call back , usually I don't.

they are very friendly and courteous. lots of clubs to do there. It was very enjoyable there.read more

Stopped in briefly. Great facility. I had to make some copies. I was assisted by a great patron by…read morethe name of James at the front desk. Great customer service and a true willingness to help.!

I don't know how reviews are more than one star for this agency. The people sent were very…read moreunfamiliar with senior care, feel asleep, on their phones, and not in the right field.It was a nightmare. Now working with another agency validated my thoughts of this one and I should have left sooner. The office staff were rude along with the manager.

When the time came to get my mom some help, I was very nervous about how she would handle it. I…read morefound Right at Home through A Place for Mom, and from my first interaction with their coordinator, I began to feel more at ease. She took the time to learn about my mom, her interests, and her needs. She matched my mom with a caregiver who was exactly who my mom needed. It has been nearly 8 months now, and the office staff has been responsive and helpful in navigating insurance and billing, scheduling and care, all with professionalism and good cheer. My mom's caregiver is invaluable to us all. My family is doing better because of Right at Home. And my mom's outlook has improved through the support and company of this wonderful caregiver.

Absolutely the best in every way. Excellent customer service, warm friendly staff, plenty of…read moreactivities, outstanding food, safe and pleasant physical plant, centrally located, complete willingness to accommodate guests.

Great Adventist's retirement home near Loma Linda Hospital & VA hospital. Roni the Administrator is…read moreawesome and staff is AMAZING!!!!!!!Will definitely retire here in the Future.

This place is so helpful and the staff really go above and beyond. The type of care that they give…read more my loved one is great. They are very patient and understanding. Starting with Marie the GM and Caroline the office manager and JJ the medical care supervisor and to all the caretakers there and employees- they are all so helpful and caring. Ask for Germany when you need assistance, she is amazing!! This place is where you want your loved one to be. Clean environment and conveniently located.

Wow Where do i start , from the building to the entire staff everyone was great. We checked out 7…read moresenior homes and this one was an easy decision. The two most important people there to my family was Marie and JaJay anytime i had a question they were always able to help us . Our dad was 86yrs old and They were always kind and courteous and they always seem to have a smile on their face . Thank you Holiday Valencia commons in Rancho Cucamonga you have Great employees that work there. Sincerely: Ruben P

Our organization Orange County Animal Allies provides monthly therapy dog visits to the Park…read moreTerrace residents. We have been doing this for many years and always look forward to the visits. The place is well run and they take great pride in the services that are offered the residents. Thier biggest asset seems to be the caring staff many whom have been there for years. The residents seem to enjoy the staff and what the facilities offers. I'm not ready for this type of housing but when I am I will be considering Park Terrace

Horrible place, I called to ask for pricing and to see if I could get a tour. The receptionist was…read moreextremely rude and hung up on me. I had seen reviews that this was a wonderful place but if using profane language is acceptable here. I can't imagine how they speak to their residents.

The Village at Redlands is a safe, clean environment for seniors. Many activities to choose from…read moreand fun outings. Staff is very friendly and informative, the grounds are gorgeous and even more gorgeous views of the mountains. Has an amazing home vibe. The residents are friendly and very helpful and is a very peaceful location.

The Village at Redlands is an amazing place. I recently toured with my grandparents, and let me…read morejust say, we were blown away! The grounds are beautiful and the units are so warm and homey. The management is so helpful and will answer any questions. The location is great, with a beautiful view of the mountains. I recommend the Village to anyone looking for a senior living complex.

They have a great chef... Joanne Ochoa..... We just had a delicious Father's Day lunch.. The best…read moreever!!

I WOULDN'T RECOMMEND THIS JOB TO ANYBODY & if I could give 0 stars I would ..... the dsd…read moremicromanages her CNAS , she's very out there about the people she fires or who leave, she puts their business out there during huddles for everyone to know . She definitely gives a lot of priority to her people and you will understand what I mean if you ever work here..... she gave the OK to the Night Shift CNA to take pictures of solid residents to send to her as "proof " , and all that shift does is take pictures and complain which that's HIPPA , yet they sleep through the shift and according to some of the residents, they only get changed once during the night...... the work environment is very hostile , they're on you about pagers and walkies , I worked at Bayshire in San Dimas , it's about the same vibe of this place AND IT IS SO MUCH BETTER , WE NEVER HAD TO CARRY PAGERS OR WALKIES & it is non hostile ...... if you ever work here you'll leave this place feeling super burnt out & depressed , not to mention their " attendance policy" it's horrible, she let people leave early because of "their kids " but I witnessed young girls being really sick, throwing up with fevers and she would give them verbal warnings for trying to leave home early , please think twice about working here not to mention they didn't have a DON and as far as I'm aware they still don't.... So you're putting your families lives in the hands of a facility who can't even get a grip..... don't work here & if u do u were warned .