Not only was it convenient to make an appointment, their reception staff is very friendly, Dr…read moreSnyder and his medical assistant are friendly, patient and very professional.. they set you right at ease and I would recommend the dermatology laser Center to everyone. Daryl G

I rarely leave reviews, but I feel obligated to share this experience so other patients can make an…read moreinformed decision. I scheduled this appointment because I have been struggling with a persistent scalp condition that has not improved despite using medicated shampoos and following treatment recommendations. I came looking for answers and a treatment plan. Instead, I left feeling stereotyped, judged, and disrespected. The visit began with the physician looking at my chart and asking his medical assistant how to pronounce my first name. They went back and forth about it while I sat there before I eventually said it myself. If he was unsure, he could have simply asked me directly. The appointment quickly shifted to questions about how often I wash my hair. While that can be a reasonable medical question, the conversation repeatedly focused on assumptions about Black women's hair care practices and whether Black women follow treatment plans. I repeatedly explained that I wash my hair, use medicated shampoos, and follow directions, including allowing treatments to sit as instructed. My reason for seeking care was that these measures were not resolving the problem. What frustrated me most was that I did not feel my concerns were being evaluated before assumptions were made. Rather than focusing on why my condition persisted despite treatment, the physician repeatedly questioned whether I would follow recommendations. At one point, after making a recommendation, he told me I probably was not going to follow it anyway. I responded that this was a very presumptuous statement. He denied making assumptions despite having just made one. I told him directly not to stereotype me and repeatedly attempted to redirect the discussion back to treatment options. Instead of feeling heard, I felt dismissed. Another concerning moment occurred when he told me not to leave and discuss his comments with the front desk staff. I told him that if I had a concern, I would address it directly with him, which I did throughout the visit. My 17-year-old daughter was present and witnessed the interaction. She was disturbed by the way I was spoken to and uncomfortable with the tone of the visit. During both of our appointments, the medical assistant repeatedly attempted to excuse the physician's behavior by saying he was "just joking" and that he was "good at his job." She also encouraged us to overlook his comments because he had helped clear her own skin. Patients should not need staff members to explain away or justify a physician's conduct. To be fair, I was given prescriptions and a treatment plan. My concern is not that I left without treatment. My concern is that the interaction was so negative and unprofessional that it undermined my trust in the physician. Trust is a critical part of healthcare, and once it is lost, it becomes difficult to feel confident in the care being provided. I have worked in healthcare for years and have never had a provider speak to me in this manner. Clinical knowledge is important, but so are professionalism, respect, communication, and cultural awareness. Patients deserve all of those things. Unfortunately, that was not my experience, and I will be seeking care elsewhere.

I've been a patient of Dr. Modly for many years and have always been treated with kindness, concern…read moreand professional attention. She goes directly to the issue at hand and gently explains what needs to be done. Dr. Modly is very responsive to questions sent through the Portal as well. Her staff is equally helpful. Dr. Modly is The Best!

Many years ago Dr Modly recommended me to use a moisturizer which i do for many years and i loved…read moreher advice. One visit worked well for me for many years. Not some other stuff - see my other review

The office staff was great but dealing with Dr. Germanas was a nightmare. He caused 2nd degree…read moreburns on my son's arm, which resulted in 2 hours of my 10-year-old crying and screaming. This was over 3 months ago and his arm is still not fully healed. All that for a small wart removal. Keep your kids away from Dr. Germanas

Heads up people, I have been waiting for 4 days to hear back for Dr Germanas but I really do not…read moreblame the Doctor totally I think his employees are a lot too blame I called on Wednesday to see if he go my message from Tuesday and she tells me it is still in his box, so I call last night and they were already close but I did leave another message this time on there phone, which this morning to girl that work up front calls tom tell me maybe I would get a quicker response if I go on the patient portal, and this took her 4 days to tell me this because???? I am sorry but know patient should have to wait that long for a Doctor or anyone too get back to them as it was it took me 3 weeks to get in to see him.

HORRIBLE. HORRENDEOUS. Took my son here today for a rash outbreak and the P.A.C Cohen I saw was…read moreignorant, derogatory and flat down nasty. Talked to me as mom like I had no clue. Cut me off every time I spoke. Would ask me questions of my family health then cut me down when told of family skin issue to say not talking about everyone else, talking about you. Was told I needed to change my son when I know when to change my son and maybe not kept in the waiting room for 30 minutes with no one around I would have been able to change him. Was asked why I allowed my 13 month old to walk around in waiting room because he fell. Umm he is a toddler. Don't most toddlers walk around and cry when you try to hold him still?? Will find another dr. If you want to be treated as a human don't go here!

From the owner: Dermatology officeread more

I love this dermatology office. Dr Max and his staff are awesome. He's a man of few words but his…read moreactions as a Dr make up for that. Have been a patient for years.

I've seen Dr. Max and have had the worst outcome a woman could ask for from such a minor problem…read more. I will not see a physician unless it is absolutely crucial. My simple issue was one of those hard white heads that I could not expel .. so simple. You would think... He looked at it and turned his back away from me and scalped out a huge hole in the side of my nose. Slapped a bandage on it and left.. the huge hole he left should have taken a few stitches a least. It was so large that it never closed up.. The lab results ($) from the side of my nose, for cancer that he said he needed to send away...were of course nul. Does he not know what to look for? This is my face and I look at your pathetic work everyday. SIR

Time was not respected. We had an appointment for 9 am, my daughter was finally seen at 9:45. They…read moretold me at 9:30 they got busy and moved her back. Didn't ask and we'd already been sitting there waiting for 30 minutes. Unprofessional.

Very nice team, great follow up. You feel like you are in good hands, immaculately clean and very…read moreprofessional.

Their billing department is completely incompetent. They repeatedly billed BCBS with a code that…read morepaid them nothing and tried to collect from me even though every explanation of benefits or explanation of payment clearly states that the patient is not responsible for anything that the insurance company doesn't pay (other than the patient's co-pay.) BCBS and I had many phone calls with them trying to get them to submit the claim with the correct code. They continually use the wrong code and didn't get paid and kept trying to collect the money from me. Eventually, with Blue Cross Blue Shield giving them a special exception so that they could file their form even though it was past the deadline, they were able to collect some money from Blue Cross Blue Shield and I paid my co-pay. My visit was in March 2023, and they didn't get things straight with Blue Cross Blue Shield until July 2025. Here it is August 2026, and I got a notice that they sent me to a collection agency for the entire amount that they tried to bill Blue Cross Blue Shield! I again got Blue Cross Blue Shield on the phone with their billing agent, who says oh no, they pulled it back from collections after they received payment in July 2025. Yet the collection agency took 13 months to find me, since I moved out of state in April 2025. If indeed clinical associates had canceled the collection on me, the collection agency had 13 months to take me off their list yet they didn't. If you receive any bills from this practice, I suggest you look very carefully to make sure that you or your insurance company haven't already paid them.

I felt welcome, heard and treated well. I appreciate the service and time allotted for appts.read more

I made this appointment for my son a week ago and was just now given a phone call --1.5 hours…read morebefore our appointment -- saying they'd need to cancel our appointment because they don't see kids under 14. What a waste of time! I had scheduled an appointment for my son a week ago and was just informed via phone call--1.5 hours before our scheduled time--that they would have to cancel our appointment because they don't accept children under the age of 14. It's such a waste of time! This is not stated anywhere on their website. Even so, a phone call the day the appointment was made would've allowed me to continue our search for a dermatologist. Now we are at least 2-3 weeks out from probably getting an appointment elsewhere. Very unprofessional and disappointing.

In and out in 15 minutea with my problem solved. My visit was scheduled, i was ontime and the…read moredoctor was ready to see me. Ill def go back if necessary.

10/10 from beginning to end. I was greeted with a smiling face. I didn't have to wait long after my…read moreappointment time to be seen. The entire staff was kind, and warm. Dr. Kindred is so down to earth and made me feel welcomed and heard. While I didn't make a dermatology appointment for a specific concern, Dr. Kindred made sure to give me a thorough once-over to document true moles to monitoring over time. Great experience!

My first experience at Kindred Hair and Skin Center was an amazing one. I had gone for a hair loss…read moreconsultation. When I walked in, the office space was very nice and clean. The ladies at the front desk were friendly and professional. The best part was Dr Kindred, she has great bedside manners, very knowledgeable and she even did a diagram for me as she was explaining to me what was going on. I feel safe in her care, which is so important when it comes to healthcare providers for me. I did not feel like I had to do anything that I was uncomfortable doing. I am looking forward to many great experiences.