Ed responded very quickly to my post, worked with my schedule and was able to come out within a few…read moredays, and had a good understanding of the issues we were having. After the treatment he had a suggestion for how we could treat our yard ourselves as well. He followed up by phone and is polite and gregarious. Would gladly use his company again

I called this pest control that answered their phone, was professional and courteous. Although he…read moredoesn't handle squirrel removal he gave a solution that fixed the problem. He suggested having trees cut that allow roof access for squirrels then referred me to a company that removes squirrels. I set the appt fir tree trimming and squirrel removal. Although I didn't use his card meant if, and when I need pest control I will surely use him. His customer service and "communication skills" are unbeatable. If that's any indication of his work then he's the one to use. Thank you sir for your help. I added pics for other customers with the same issues. Call this company to determine what the critter is that does this.

We had rodents getting into our garage and house. Compared to other pest control companies, Brody…read moreBrothers identified at least six additional openings. They're significantly more thorough and detailed. Tim was super knowledgeable--great at explaining, identifying the holes & setting up traps. Fast forward a couple of months, there's much less activity, but we were still finding droppings. They finally called in an expert named Willian & he was just spectacular. He's hardworking, detail-oriented & not afraid to get his hands dirty. Compared to the other workers, he found at least 12 additional openings in the most unexpected areas. He even crawled into the space underneath my deck to fix the holes! I'm not sure if Brody Brothers reads Yelp reviews, but if you do, please do whatever it takes to retain Willian. The guy's a superstar!

Brody Services failed to deliver the solution I contracted them for, misrepresented their methods,…read moreand ultimately banned me as a customer for canceling a contract that they themselves assured me I could end if the problem persisted. Because of our home's location, field mice are expected, but they began entering our home in significant numbers. We used traps and disposed of them ourselves but wanted a professional solution. Before signing a one-year contract with Brody, I explicitly asked whether I could cancel within the first year if the issue continued. Their answer was "yes". After signing, the representative told me that "mice communicate with each other," implying they learn trap locations and warn others. My husband, who grew up in the country, immediately dismissed this as nonsense. I told her I did not sign a one-year contract to be told the only solution was moving traps around. Their first service confirmed my concern: they simply took my traps, moved them around, and placed a few of their own--sometimes directly next to mine. They did not treat the issue, did not seal entry points, and did not provide any professional intervention beyond what we were already doing ourselves. Meanwhile, mice continued entering under the garage door, which Brody claimed they would a replace a liner that should resolve it. Later, they said the part was on backorder. It never arrived. They should have disclosed upfront that: * They planned to rely on trap moving rather than actual treatment. * The garage door guard was unavailable. * They could not realistically prevent mice from entering given our location. * A one-year contract would not add value. Instead, I was misled into a contract that provided no meaningful service. I canceled because they were dishonest, ineffective, and did nothing beyond what we were already doing. Canceling was not an attempt to cause trouble, it was a response to poor service and there was no intent of a bad review as I believe businesses make errors however... Fast forward to today: we have an annual ant issue and wanted a one-time treatment. This is a bit different than a mouse concern and more likely to have an effective solution. I called Brody for a quote (along with a few other pest control businesses), explained that the mouse service had not worked out, and after being placed on hold was told I am banned from receiving Brody services because I canceled a contract early--despite being told I could. I never spoke badly about Brody and even sent them a customer who I will now be sharing this experience with. This is unprofessional, retaliatory, and a clear warning to others to not sign a contract with Brody unless you receive a written guarantee that their services will fully resolve your issue and that you will not be banned if you have sufficient reason to cancel. I was kind, understanding and I also failed to mention, they had a billing concern too, so they had to apply the overcharge to a future visit, but what if I had not caught that overcharge? I was not going to give this review until the representative on the phone told me good luck in the future in a condescending tone when all I asked was for her to pass along my feedback. So this should better get their attention. They were dishonest, ineffective, and punitive when held accountable. I'm no longer able to support this business.

Great experience with Sean! He thoroughly inspected our house inside and out, set up traps and…read morebait, and sealed a couple of potential entry points. It's been almost a week, and even with all the rain, we haven't seen any mice or signs of mice since his visit. Very happy with the results and would definitely recommend him!

Sean was a true professional! Had same day service from when we started to chat and came in and had…read morethe problem under control in just a few minutes. He was personable and had various payment methods. Would definitely recommend to anyone who is looking into the service.

This is my go to company in Baltimore for pest control. The price is reasonable and they perform a…read morethorough inspection and extermination job. They follow up and return when necessary without charging additional fees. I recommend using this company for your pest control services!

Been living with carpet beetles for 5 months thanks to this lazyz unprofessional and rude older…read moreman. Every time he comes he says " i dont see anything". I know that's because you aren't looking for anything. He says he is a professional but he does an eye test my niece can do but she is 9. Bugs hide in cracks and cravaces, in ceilings and baseboards but did he look any of these places? Nope. Each time he comes he says he doesnt see anything and then he walks around with his water can around 1 room and leaves in less than 5 mins. Due to his level of service ive been living with carpet beetles for 5 months. Dont hire this guy or you too will have an infestation and next time he shows up im going to record him and demand to see his license upon entry. My landlord hires this guy but he is worthless.

I have been using Arterix for a little over a year now for pest controls services at my home nd…read morethey are highly recommended! Derek is great. He is friendly and very knowledgeable. I recently had service to address a reoccurring cockroach issue. Derek walked me through the process and provided pointers to address issues. Arterix is very responsive and are quick to get an appointment. Prices for their services are reasonable as well.

Excellent service from start to finish! The team responded quickly to my request, communicated…read moreclearly, and professionally removed a large hornet's nest located about 10 feet up in a tree. They were courteous, knowledgeable, and made the entire process easy. I truly appreciated their prompt service and would absolutely recommend them to anyone needing pest control assistance.

So i am neurotic and crazy. Mom of 4 boys, dog and a husband who works in construction so things…read moreare always coming and going in and out of our house. We have to shop at the big whole sale places b/c i do have a lot of mouths to feed. With all this being said, any thing i see in the house I automatically assume it is an infestation problem of the "bugs you don't want". I can't help it's just where my mind goes. I literally text Jen pictures and videos like a Psycho and she is always sooo nice and assures me I am not crazy and that it is not what I think it is. I know she is a busy mom and wife herself so the fact that she texts back within just a couple hours just shows how much she cares. She really is the best and why I will be a returning customer. Justin, of course is amazing too but Jen is like the BEST!! Thank you guys so much

Very professional, polite and personable. Great service! Recommend 100%! Great and prompt.read more

Terrible service by lazy people who barely do the bare minimum and expect you to keep paying. DO…read moreNOT USE THIS SERVICE!!! I cancelled my service and was still charged the next month.

Shahid is ABSOLUTELY Amazing!!!!! Very friendly and always gives such amazing customer…read moreservice!!!!! He talked me through the process of exterminating the inside and outside of my house. Showed me every thing he did to keep my home safe from bugs and rodents.

Seth was excellent! He's a great addition to the Pest Czar team. He did a very thorough check of…read moreall bait traps, even finding one that we had forgotten about. He helped identify possible entry points for mice on the exterior wall and plugged them. Seth is knowledgeable, professional, and friendly. Highest recommendation!!

Fast, responsive. German cockroaches not seen after the 3rd visit. No new mouse spoor after the 2nd…read morevisit. Well done

Since switching over to a "call center", Ehrilch customer service has gone severely downhill. It…read moreseems as though the call takers have no real idea of what pest control services are offered, or don't know the difference between a wasp, hornet, or honeybee, although I thoroughly researched before I called. The set up an appointment for Monday 9/22 between 9-10am. No one had arrived at that time, I received no phone call informing me of the technician being late. It wasn't until I called at 11am, that I found out he was held up by another customer (understandable), but the called taker, had to call the technician to find that out, and then proceeded to have the technician call me. If I could give just the technician 5 stars, I would. He called me promptly, explained the situation, asked me to send pictures of what I had, and explained to me that Ehrilch doesn't service honeybees (pollinators). He then gave me GREAT advice; I thanked him and hung up. Moral of the story - We call could have saved each other a lot of time if the call representatives were knowledgeable of the company's policies and coverage beforehand.!

I paid ecoshield to handle my ant and spider problem. They took my money but never did what I paid…read morefor and on top of that they lied. I was left a door hanger saying everything was done including inside my house. My daughter was home all day and said no one knocked on the door to let me know that they were here.so I called and told them that nobody showed up but they said he did and he completed all the work he was supposed to including inside my home and my garage (even tho I don't have a garage). And now they won't refund me my money and they continue to lie to me every time I call. Don't ever go with eco shield for anything everyone I dealt with on the phone were nice but didn't do anything to help. It makes me sad that these big companies treat customers so bad I never want to be in that position again. The only reason I gave them a star was because I had to

We've been getting mosquito and pest treatments from Bug Bomb for years, and could not be more…read moresatisfied. We grill and socialize on our back deck quite often, and haven't seen or been bitten by any mosquitos. Nor have we seen any spiders or other insects. Bryan, the owner/technician, does a very thorough job spraying the perimeter of our yard, as well as the deck, shrubs and plants. He uses natural {non-toxic} chemicals that are not only pet and human-friendly, they actually smell good {like garlic}. We also find the cost of these treatments rather inexpensive. HIGHLY RECOMMEND!

Bryan is experienced, knowledgeable, patient, and friendly! You won't be disappointed!!read more