Orrin is the absolute worst company. I discontinued my service in August when I scheduled service…read moreappointment and no one showed up. I spoke to my technician's supervisor and learned that Karen had not been doing her job at all. She was supposed to be spraying indoors and outdoors each time she came. She only sprayed once in a year. I discontinued my service immediately as it was worthless. Today, five months later, Karen calls to tell me my credit card has been declined!!! How dare they think I should pay them when I clearly discontinued service in July!! I tried to call back to speak to a supervisor, but of course, no answer or answering machine. This company is a fraud, stay away from them.

Waste of money! Been trying to cancel for months and they keep charging me. DO NOT trust this…read morecompany!!!

Sean was thorough and informative. I'm confident my mouse problem will be solved. The one thing I…read moreget nervous about is that Pest professionals, including Sean, seem to be less cautious with the poisons than I would be, letting bits of crumbs or dust go here and there. Though he did check with me about all the different locations he would leave bait. Having small children, I found myself revisiting all the spots we went and wiping the floor where I thought there was any residue. I acknowledge this is partially my own particular thing, but may be useful for readers to note.

Very personable and thorough and prompt. Highly recommend. Sean came within an hour of my call, and…read moreon the early side of what he had promised.

David is AMAZING he is super thorough and friendly. He makes sure to let you know step by step what…read morehe's done and what to expect. Does regular maintenance as well. Great company.

Brody Bros does a great job with addressing rodent issues. Their boxes are strategically placed…read morewhere there will most likely be pest traffic. The results of their work will speak for itself: high quality, good value. However, I have an issue with their pricing model. Brody Bros pricing is subscription based. The fixed price in 2021 was $300; the monthly unit fee was $40 but moved up $50 over time. Now that my partner and I have moved and have changed address, they want us to pay $400. We have been Brody Bros customers for years and have given them approx. $3,000 over time by being loyal customers. That money is going to dry up if they don't remove the fixed fee for moving to a new location. This won't be a problem because there are highly qualified business substitutes in their market. My observations and opinions are my own perception. Brody Bros obviously has a platform to defend their position for pricing. However, I am motivated to give three stars over the pricing strategy because I think it is nasty work.

Marc and his team did a fantastic job of killing off a small bed bug problem that was hard to find…read moreand kill. Later on, they tackled a large rat infestation and finally managed to use CO2 to kill them off. I recommend them highly.

I called Marc on Saturday morning after thanksgiving about a mouse infestation. He came out that…read moreafternoon to survey my house. He set a few initial traps that day and came back the following week with a crew to complete the work. He is very smart, knowledgeable and the pricing is fair. His crew was polite and professional. All the work was done as he proposed, and we have already seen a sharp drop in mice getting into the house. Thanks Marc and crew

I called Queen B because of a swarm of yellow jacket bees coming in from a nest in the ceiling of…read moreone my bedrooms. They quickly responded and fit me in for same day service! They could not have given me any better service, and, were extremely reasonable. The, definitely, are customer-service oriented. I highly recommend them!,

I have been contracting queen b pest services for a few years. They are not only responsive and…read morereasonably priced they are in fact good at what they do. I am very happy with their services and feel like it's money well spent because whenever I need them they are only a phone call away.

Excellent Service; Very Knowledgeable;…read more Great Communications And Impressive Follow-thru We use yelp and several other online services to identify and use top rated providers nationwide and while they have not all been to the quality their reviews implied - this provider and John (the owner) exceeded our expectations We had an issue we had never encounter in over 20 years with the property and wanted it investigated, addressed and eliminated asap and that's what these folks did I reached out at 7am; they contacted me within an hour; scheduled the inspection asap and took care of the problem in no time and Followed-thru as promised a couple of weeks later to make sure all was in order. If you need pest control services, these folks were no BS and real in their service and commitment. Will definitely use them again.

Had a big wasp nest that I needed taken care of. They went…read moreabove and beyond of the service I needed. Very professional and will hire again of my pest needs.

My primary technician Derek is always wonderful to help with and through in his explanation of…read moreservice. I love that I can call them anytime there's an issue.

A manager from American Pest came out today and addressed the carpenter bee infestation. She…read moreopened the window and reached out to spray the bottom of the frame. It should not have been this difficult, but I am glad it has been resolved.

Do not hire this company. They regularly engage in fraudulent, dishonest business practice and will…read morescam you out of money with their bait and switch price schemes. Be sure to read carefully what they provide in writing because it will not be what they told you verbally. They will quote you an initial price and then change the price to double the quote. I have reported them to the Maryland State Department of Licensing and Labor for Fraudulent Business Practices. And am in the process of filing a complaint with the better business bureau. We had a verbal agrement for $125 inspection charge which would be applied to the initial treatment if they did the treatment at the same time. I agreed to the initial treatment for $175 and then a quarterly charge of $125 for regular maintenance. But then they gave me a bill for $300 for 2 services in 7 days. And they refused to do a 1 time service $175. They wasted my time. And my tenant's time. And refused to honor our verbal agreement for the $175 treatment after wasting hours of my time. I have already disputed the charge on my credit card. But please be warned... they will charge your card even if they don't actually do the services.

I called to remove a hornets nest from a branch in a tree. It is a smaller tree so the nest was…read morenot terribly high up but it was built near the end of the branch not near the trunk. The company only provides the workers with extremely short folding ladders maybe 5'. They need a taller 8' or more folding ladder to properly get under the nest to spray inside as to disturb the nest as little as possible. This way they kill the queen & the majority of the hornets inside. The technician was very nice & we looked for a taller folding ladder in my garage but we did not have one. So he tried the one he had. It was too short. So he got the taller ladder that leans against the tree. While he tried it shook the branch & the hornets went crazy flying all over. Then he had to cut the branch with my cutters to get to the nest. Cutting the branch made the majority of the hornets fly out & go crazy. They were flying looking for he nest in it's original location above. He disposed of the nest while thousands of hornets still remained flying around angry. I told him a lot of people walk their dogs on the sidewalk where the nest was. So he sprayed something to get them to go away mostly. Within a couple of days the hornets were back in the same location re building the nest. I called back 4 days later & I was told it takes 3-5 days for them to go & they won't re build without the queen. So he dismissed me & my concerns while talking down to me like I'm clueless. So I gave it a couple of more days. Then I called back & they said someone would come back. A day later on the day they were due to return the manager called to say they do not guarantee one time services. They do not tell you this when you call to schedule nor does the technician say if I disturb the hive & they come back it's on you... *but he did say they do not supply the proper ladders for the job. * So now we paid $150 to have the hornets back rebuilding in the same location. The manager on the phone did try to sell me the quarterly plan that does have a warranty. I said no thanks & hung up. I don't recommend using them to remove hornets nests as they don't actually take care of the problem & you are left to finish the job on your own.

Friendly and fast ! I signed up for a quarterly treatment targeting ants, spiders, etc.... The…read moreRosenbloom employees are eager to assist and schedule treatments around the customers' busy lives. The chemicals are effective (ok around children and pets) against unwanted critters. No hassles. Definitely recommend A+.

Very difficult to work with. Each time I called to schedule, they told me they had to call me back…read morewith availability instead of being able to schedule at the time of the call. This resulted in two days of phone tag. After finally getting a schedule, they make you set up payment with all your credit card information (including security code) BEFORE ever coming out to provide a service, and then on the day they were supposed to arrive they went to 320 instead of 3020 address and told me I gave them the wrong address.They were too busy to squeeze in another attempt same day. I took off work for this. Somehow they think I just forgot where I live rather than them simply not listening or verifying the address. So hard to work with, I couldn't even get them to show up.

I saw mice. They responded immediately to my needs and concerns. Arrived early so I wasn't waiting…read morearound. Terry was professional and friendly. Cleaned up after himself, showed me issues/problems and fixed them all. They aren't cheap but they really are the best around. Also give a year warranty if I see any more issues. I highly recommend to everyone.

I found them when I did a search here on Yelp for my organization located in Baltimore. I received…read morea quick response through text in which I was asked for the address and some other contact information. Again, very fast response to say they would be at my place of business between 8 and 9 am this morning. I came in early to meet them. At 8:54 I received an email and text saying they don't service Baltimore. A complete waist of my time. I cannot comment on the actual service they provide but I would not recommend them based on this experience.