2 stars because Kristina carries the ball for the manager. The new manager , Samantha , can't…read morereturn a message or email and is very poor overall. How fast things change. James was excellent, but he's gone and now I'm looking for a new place to call home. Hard to fathom how some people get to a management position. I'm not going to go on and on , as it won't do any good. I'm sure this company will just let it go. Customer service has become very hard to find nowadays.

Made an appointment to visit and tour on Tuesday May 19th. When we arrived on Thursday May 21st the…read moreproperty had changed name and ownership and ReNew & the new Eagle Rock management did not communicate any of this. They ended up misleading us into touring with another person and took us to a unit we're not interested in. Without once mentioning that was the plan and wasting our time. We would have rather waited. The buildings were also falling apart and I could not rely on the railing in the staircase 0/10

Should not be considered luxury apartment by any means…read more Water pressure sucks, ants in ground level unit, no assigned parking, poor construction, trash compactor always has issues, manager is an idiot, maintenance guy is a creep and can't fix anything, unit smells horrible, way over priced, can hear people in hallway, heat/cooling has issues staying to temp, garbage disposal doesn't work, washer/dryer are cheap and don't work well

My wife and I visited all of the newer apartments in the Bel Air area…read more Of the newer ones, James Run was the best for us. We've lived here since August and we have yet to meet an unhappy tenant. The staff we've met: front desk- Aleah and Adena; maintenance- David and Ty; management - Annie and Tim...are all friendly and professional. Upon signing up we were offered discounts and promotions and help (financially) ending our lease with our Cockeysville apartment. Amenities are important to us. The best James Run amenities are: a fenced playground, dog park, community garden, building key fob entry, elevators, car wash station, salt water pool, free valet at-the-door trash pickup, EV charging stations, fully equipped gym and large community spaces with a regulation size Brunswick pool table. We're next door to Chipotle, Starbucks, Royal Farms, Olive Garden, LongHorn Steakhouse and more. Also, James Run is a short drive to downtown Bel Air. The James Run community is a healthy mix of Yuppies and boomers. Every morning, because we're boomers, we walk to the leasing building for free coffee. Good luck with your apartment search.

I lived at the Osprey for almost 2 years. Let's just say I loved it! From day one the team at the…read moreleasing office and the maintain team has been nothing but amazing! When I say no issues. If any, they handled it immediately! I would like to say my son loved stopping at the office every morning to greet everyone before heading out to daycare. Dawson, josh, Hannah and Kelly were awesome. Rachel the Manager made sure we were taken care of during our stay. I'd recommend this place if you ever decide to move to Aberdeen or the Harford county area. I can't forget about the neighbors. We all looked out for each other in our building. Thank you again to the staff for a great stay. We will never forget you all!

From the owner: Soar to new heights at our convenient, affordable, and newly-renovated Aberdeen apartment homes…read more Here at The Osprey, location is everything. Close enough to big cities like Baltimore, Philadelphia and Washington, D.C., yet a world away from the hustle and bustle of city life, The Osprey is surrounded by the beauty of nature. This Aberdeen community is a perfect mix of stylish, modern updates, and rich, historical charm, all in a welcoming park-like setting. Welcome home to The Osprey, where you can spread your wings and live your best life!

It's now been 4 years at Box Hill. What can I say. Bozzuto…read morehas a great business model. And they chose their staff well. The property manager is a true professional. Crystal treats the tenants needs as her own. Follow up on any concerns. She promotes a community. The maintenance staff responds quickly and efficiently. Charley and the other fellows are friendly. They never stop short of excellent. You will love this resort style complex.

Enclave at Box Hill is tucked away and quiet. I loved the walking trails, creeks, and dog park on…read moresite! My grands absolutely loved the pool. My apartment was immaculate and had plenty of room, including a wonderful walk-in closet. I can't say enough about Barbara and Jackie, who made my move in (and out) easy. The entire staff is top-notch. I left only because I decided to buy, but would return in a heartbeat! Thanks for the tremendous experience.

I am so very impressed. I moved in a couple of days ago and yesterday asked for a couple of items…read moreto be looked at. Within an hour I had 2 maintenance guys here and everything was taken care of. They were super knowledgeable and super personable. The manager Nicki is just lovely and also really helpful. I feel completely taken care of! Way to go!

Upstairs neighbors have a bunch of kids running room to room til all hours. 3 kids under 7yrs of…read moreage. Mother doesn't do anything to stop the ruckus. Landlord has been told 4 times! The light fixtures in the ceiling and fans have come loose. We've been told it's our fault!? I wouldn't recommend this place at all. Sadly senior citizens are forced to move.

Sad to say that I'm not having a great experience with this company. The woman who answers the…read morephone gives off a vibe that she doesn't want to speak to you, she's not helpful, and seems like she always wants to rush you off the phone. You ask her questions and she gives you one word unhelpful answers. She seems unhappy with her career, which isn't a good thing for someone who works in a leasing office who is supposed to be drawing tenants in. Even my first phone call when I called asking for details about the apartments, she rushed me off the phone and sounded uninterested and bothered by the conversation. The only reason I still applied was because it's for low income which I need as a single mom. I've called a couple of times over the past almost 2 weeks while in my application process and this has been my experience every time. Their communication skills are lackluster. It's unfortunate because this seems like such an amazing place to live, but the customer service is just very disappointing.

I was referred to The Yards at Fieldside Village as I looked for a new apartment…read more As I drove into the complex I was starstrick by Ripken Stadium and impressed by the cleanliness of the community.The grass is neat , trees are pruned. And the pool looks welcoming. I walked into the office and I was greeted by the Assistant Property Manager Timothy Toussaint. He was very professional, polite and informative. i was given a tour of all the amenities. A large gym, nice pool and a huge community center. My biggest surprise was when I was shown an actual apartment two bedrooms , two baths . It was staged to perfection. As I turned in my application Mr. Toussaint assured me that he will do his best to find the apartment that I'm looking for. I am confident that in June I will be a resident of The Yards at Fieldside Village. Maryjo Williams

Ever since we moved here we've had issues... the water heater runs out halfway through a shower or…read morefilling the bath completely, the tabs on the shelves broke and all of my canning jars fell and broke all my valuable spices and canned goods The seems in the carpet came undone our first month here The tub of our bath leaks every time we try to take a bath And day one of living here ants keep coming inside we don't know how but no matter how many traps we leave and rid the ants temporarily they keep coming back so not only do we have ants in the kitchen but bedrooms too Not only that but the balcony leaked water into one of our bedrooms causing black mold to come through the walls

I am in a non-renovated unit, it's an older community, you get what you pay for. I take those…read morethings into consideration doing this review. There is always room for improvement in ANY community you live in, so instead I'm going to tell you my positives about living here: - It's quiet, peaceful & nestled in a wooded community, but still close to everything you could want & need; restaurants, grocery stores, pharmacies, library, doctors, gyms, parks, fresh food markets and the list goes on - Minutes from I-95, MD Route 40, MD Route 7 - Josh, the maintenance supervisor is amazing, quick, & thorough - Juaquin, a tech is polite & super sweet - Emergency Maintenance Issues are address ASAP - I never have to fight for a parking spot in the building I'm in - It's one level living, so no one is above you or below you - Enclosed patio area - No Mice! - Knock on wood, I have not yet experienced any mice activity - Everything is Electrical, no gas (for me, I prefer no gas. no carbon monoxide worries. But if you are a cook, I'm not sure if they offer gas stoves in any of the units) If you don't need the bells & whistles, luxury apartment or have unrealistically super ridiculous expectations, I would recommend living here. I have lived here for a couple of years and so far, it's been a quiet, peaceful experience. And THAT is priceless to me.

Y'all..... just don't. First and foremost, i pay over 1k for a one bedroom apartment that has no…read morecentral A/C or heat, doesn't even have enough hot water for a 10 minute mildly warm shower, and landlords that I'm pretty sure have a book of phone numbers for residents that they purposefully don't answer. They're always at the leasing office, sometimes until after midnight, but can't seem to return an urgent call about my lock not working when I first moved in (it's been a year, lol. My dad fixed it.) The worst part might be that in March I'm only here until the 11th and my lease is up, so I was told when I first moved in my last month would be at a pro rate, but nope, they charged the full amount and said they would "refund me" after they charge the fees for moving out.... What???? I don't see a refund coming any time in my future. Also had to pay to get my mailbox lock changed which they said they would reimburse but never did. What really made me write this??? On top of everything????? My next door neighbors walkway is caving in, and has been forever, and they won't do a thing about it. Yes they know about it. They've seen it. Guess they're waiting for homeslice to be trapped. I'll just attach a picture and leave it there. Living in your car would make more sense :) help me