My business had used Annie's portable restrooms for over a year now service is sub par. I've had multiple occurrences where they did not show up to service the porta potty in weeks and if I dont call to remind them they dont service and dont offer credit for missed services. This is my 4th time having this happen. The customer service is horrible and I would not recommend their services to anyone the required consistent professional services read more

Annie's Portable Restrooms - Portable Toilet Services Near Me

My contractor actually hired Annie's to facilitate the job-site for my house remodel and extension. We have and still are receiving months of regular and timely service. The Potts potty is well cleaned and stocked each time. We have not experienced any issues with delayed or inferior service. Quite the contrary Good job, guys. I would have no problem in using their services again. And I actually just might have another project pending. Ty. read more

Annie's came in clutch last minute when we needed them for some emergency services during the palisades fire. There units were clean, they were a good price, and they handled a last minute request which saved my team and I headache. Shoutout to the team! read more

Annie's Portable Restrooms - We needed two toilets for the cleanup crew working the palisades fires. - Portable Toilet Services Near Me

Annie's is the worst portable restroom company in Los Angeles. It's a sister company to Singh disposal and managed by the most bad people. I'm a general contractor with 30 years of experience that hire Annie's for two projects in Venice beach California, they didn't maintain the restroom as well keep charging our cc for a service they didn't even provide even after contract ended and restroom picked up.!if you planning to hire Annie's expect billing and service challenges. read more

Horrible service! They dropped off the port a potty two weeks ago during construction on my home and they never came to service it. The stench is horrid. These days have been hot and the smell permeates the neighborhood. I live in a gated HOA community and this smelly horrible out house is awful. They were supposed to at the very least pick it up today, Saturday but never showed up. They are the worst. I will never use this service again for any construction projects. read more

Annie's Portable Restrooms - Two weeks and no service. Supposed to pick up today, but have decided they can pick up on Monday! Awful. - Portable Toilet Services Near Me

I am in the construction business and have used Annie's on many occasions with only great experiences If you are in need of these services and you are lucky enough to be in their service area I would highly recommend using them over any other choices out there read more

Terrible. Not only have we given them way more business than they deserve, but have continued to be patient throughout their constant mistakes. Finally taking the time to write a review because each time we call and complain and ask to speak to a supervisor or management about our complaints, we get "I am the manager" and there is "nothing else they can do". First off, we order portable restrooms on a daily basis and have never had as many issues as we do with this company. For a general idea of issues: 1) restrooms not being delivered on time when requested 2) restrooms not being serviced (sometimes for weeks on end) while on site 3) never receiving invoices via email as they promise 4) requesting pickup and restroom "never getting put on their schedule". The list goes on but these are the major issues. First off, if we are requesting a specific date, it's for a reason. We understand if that date is not available. However, when we request a date and are told it will be delivered that date, that is in some way a confirmation/guarantee. I cannot count the amount of times we have had a crew sitting around waiting for the unit to arrive, only to find out that it "wasn't put on schedule" and will now be delivered the following day (BTW we have to call them - they never once gave a courtesy call to us) .This is completely unacceptable. That leaves our 3-4 man crew without a restroom for an entire work day. Not only is that not right, it looks unprepared on our part to have the crew have to ask our customers to use their personal restroom. NOT OKAY. Secondly, not servicing a portable restroom properly? I dont need to say much there. Disgusting and unprofessional. This should be one of the most important parts of their business. Third, in any industry, receiving an invoice is a very simple request. I have had to request them to send me a copy of each order since the beginning. A perfect example of our patience. The customer should not have to ask (repeatedly) to be sent proof of payment, especially when it's a simple task. Each time we told them we never received, they confirmed the email - which every single time was spelled incorrectly somehow.... Lastly, and to sum up this overly long review - I'll share the reason I took the time to write this was because today was the last straw. We finished a project in late January and requested pickup on January 27th. it is supposed to be 1-3 business days (sometimes 1-5) for removal right? Well, our customer who left out of town right when the project finished returned home today (April 14th) to find the restroom still on site. So 2.5 months later and the restroom is still on site....Luckily, this customer is one of the more patient ones we have had. And to no surprise, when we called and requested to have this expedited and picked up immediately we were again told "we can't guarantee a date". No apology, no sincerity - nothing. When we asked for a supervisor to see if they can move things around and add to todays pickup route we get "I am the manager". I also am a manager within our company and I would never respond to a customer in that manner. Their lack of accountability and lack of responsibility is ultimately the reason we will never use them again. read more

They might be cheap but not reliable when delivering containers. You expect them to come but no show yet the charge your credit card already. This will the last business I will do with them. read more

Don't use Annie's. I ordered a porta potty for a job in Glendale. For a month. They said a month. The email said a month. I got charged $175 for a month. When they delivered it, the driver left it half on the lawn and half on the sidewalk. Nowhere near where I asked them to put it. Then, a week later they picked it up. With my lock on it! I called, they said "you asked for it for a week". I asked if they could bring it back that day. The next day, it wasn't there so I called and asked for a refund of the difference. Well, out of $175 (for a month), I got $27 back! (A weekly charge is $145 or something). So, for their mistake I get $27 back and I'm out a nice combination lock. Go with someone else. Anyone else. Don't use Annie's. I wish I would have checked their reviews before using them. read more

The porta-potty was clean and perfect for our event. Would highly recommend! Great price and delivery.

We had a terrible experience with Annie's Portable Restrooms. On the day of our event, we had to call to ask where they were and we were told our portable restroom would be there four hours later unless we paid them an additional $50! I spoke to Beatrice and she was unprofessional and unhelpful. They knew it was too late to request another portable restroom so we had no choice but to agree to the additional fee and guess what?! They still showed up four hours later- when our party ended!!!! The restroom they delivered was not clean and not what we requested. It was also the last one on the truck so I guess this company decided they would charge additional money and still make us their last stop. Please do yourself a favor and go with another company, even if it costs more. It will save you time and stress! Throwing an event is enough stress as is and this company ruined our day. read more

Do not rent anything from this company they will leave the restroom 3 month on your site after you request from them to pick it up and keep charging you for this time.. When you try to fight them after they will treat you with putting a lien on your property.. read more

We are a construction company who wanted to use them for one of our sites- I mean they're cheap so why not give them a shot, right? Spoke to them on a Tuesday and scheduled a delivery for Thursday- was specifically told we were on the schedule for a Thursday delivery. Called them first thing Thursday morning to confirm and was told they never actually scheduled us with their dispatcher for delivery. Was told "maybe" they could get us one out there Friday afternoon (leaving our guys without a bathroom for a whole day) but they couldn't promise us anything because the dispatcher was already pretty much booked up. When I reminded them that we were told two days ago otherwise they told us there is nothing they can do and they'd give us a call later to let us know whenever they could schedule us. Never even bothered to offer an apology for their mistakes or offer any form of compensation and/or attempt to rectify the problem. Of course, given our interaction with them we went and found another company to use. This company is beyond unprofessional and I would advise against using them if you want any form of reliability or proper business interactions. read more

Used their services for an event and was quoted much cheaper than other places. Delivered it the day before (Friday) and picked it up Monday morning. Definitely recommend! read more

I appreciate how communicative and detailed Annie's was in servicing a project. They were able to honor our particular wash station needs and were responsive by phone and email when we needed support. Delivery and removal was ontime and professional. Will work with again. read more

I rented a portable toilet and sink for a party. They delivered a day before. Very clean and newer. Only thing I didn't see a light in the Porta potty. So guest were using their phone. So I'll ask next time. Reliable and good rates. read more

honestly this service is horrible-- they do not service it as promised and impossible to get in touch with someone. your place will smell like sewage. customer service the worst. any positive reviews are planted. mine is real. avoid them. read more

İt is a worse service l had ever had.Here is what happened.I ordered a portable restroom on Friday 9/18/20 and they set that delivery will be made 1pm afternoon but they arrived 4pm.it was only for 3 days but they charge for 1 week deal only and $50 additional for delivery if you order same day which is okay but They came and picked up the portable restroom early in the morning on Monday,not even the same time at delivery on Friday.l normally called them on 9/21/20 for to pick up the portable restroom Tuesday and she said that yes sure but it was gone already when l came out on 9/21/20 Monday .I don't recommend you this company at all.Concierge service was also so bad that they always keep you on hold minutes which l hated also... read more

I ordered a Porta potty to be delivered yesterday for a construction site today. They didn't deliver and are not returning texts or phone calls. They were quick to charge my card but not quick to respond to phone calls. I confirmed in the morning as well. DO NOT USE! read more

These guys delivered early in the morning as promised. Great customer service on the phone, during delivery and during pick up. Will use their services in the future. read more

Great experience with Annie's! I needed 10 portable restrooms for a private event and they delivered on schedule and removed the restrooms on time. Professional and reliable service. I'll definitely use them again for future events! read more

Called this company on Friday for an event I had on Saturday and they were able to schedule me in for a last minute job. The lady on the phone was very patient and explained prices and packages to me thoroughly. The restrooms came on time and were clean. Would use again! read more

service is terrible . communication is terrible -- u have to call them to come out. so unless u like ur house to smell like sewage, I would go elsewhere. read more

First time I've ever thought about renting a porta potty for my daughters party, Annie's made it easy. Will definitely rent again when the time comes. Beatrice, the receptionist, was friendly and efficient. The delivery driver was early and friendly as well. Highly recommend the unit with the sink inside. read more

This unprofessional company won't pickup the restroom from my property saying they didn't get payment for 4 months from the contractor and forcing me to make the payment. All sounds like a scam to leave the restroom on the property and keep the billing on, in the name of weekly cleaning(unused restroom). read more

This company is absolutely horrible!!.. I'm doing construction on a property and decided to go against my usual portable potty company because they were "slightly" cheaper ... huge mistake !!.. in the One month I had them.. our supposed weekly cleaning was missed twice!!.. they only cleaned it two times in a month!!..when I called them to complain they denied it until I had to prove by going inside the disgusting putrid bathroom to take a pic of the cleaning log!....total disaster that I just had them take it away so I can get another company.. my neighbors were complaining about the smell! And my workers would not use it anymore so I had them use my home restroom!..and when my worker asked the guy why they kept missing the cleaning he said the owner doesnt always do the routes if they don't have enough I'm that area!!..also they do NOT give any toilet paper and no water in the tank!!.. the inside is also much smaller than most any other cheap portable potty so that is just the icing of this pop cake.. Mark my words this company is gross and a disaster ! read more

Great service. We use them in most of our projects and have had a good experience. Top thing is that they offer quick same day service. If we have an emergency project come up they deliver quickly so our crew has what they need. read more