I went back and looked at the low review from 7 months ago and was relieved I'm not alone. I've…read morebeen there once or twice with no issues. But, the last time I dropped my comforter off on 8/30. I hadn't received a call back, so I went to pick it up the other day. Once I got home, it was VERY obvious that it hadn't been cleaned. The guy that worked there said he's been working there for 17 years, but couldn't give me a refund or ensure he would actually clean it again until he talked to the owner. He wasn't friendly about it either. He said it might be Monday before he could talk to the owner, but he couldn't guarantee anything, so I chose not to leave it there. He wouldn't give me the owners name or number either. It was very bizarre. Basically just stole $27 from me.

So, I tried another dry cleaning service when we moved here but they acted indifferent. Then I…read moretried Legacy and met Siraj. Have used their service for over 3 years now and Won't go anywhere else. Talk about Great service wand I mean superb service with professional and friendly service. If I have a special request, he shows me their expert attention. I'd Totally recommend this service!!

Great service and price Work is done timely and with…read morequality I recommend the tailoring services

Good customer service, very nice and helpful. My dress was perfect, fit like a glove after the…read morealterations :-)

they do not clean purses. false advertising. they obviously…read moredidn't want my money bc they wouldn't make an exception for my purse. it was ridiculous. they clean shoes, never purses.

Five stars is not enough for Lynda at LP Cleaners. My husband and I eloped in the Abbey of Le Mont…read moreSt. Michel, France. After a drizzly day of walking around an island and buildings made of stone centuries ago, my dress was stained beyond anything I expected. My photographer was kind of enough to bring the dress back to the states while my husband and I honeymooned in Europe. When I returned, 2 weeks later, I grabbed the suitcase from him and went directly to Lynda to get it cleaned before our U.S. reception. When we opened the case, the smell of mold came wafting out. The dress was actually still wet after two weeks. I asked her to just do whatever she could do and was preparing myself for my dress never being the same. Then I went to pick it up and was greeted with a dress that looked the exact same as when I picked it up from the designer. I was ecstatic. Lynda worked a miracle with this.

If I could leave zero stars, I would. I dropped off my…read moreclothes on Friday with the understanding they would be ready by Saturday. When I went to pick them up, I was told their system was down, and my order wasn't ready. This left me with no clothes for an out-of-town event I had that same day. On top of that, I specifically requested no creases in my clothes, yet they completely ignored my request and pressed them anyway. What's even more disappointing is that the employees themselves admitted they are aware customer service is no longer what it used to be. Overall, this was a very frustrating experience. Poor communication, lack of attention to customer requests, and unreliable service. I will not be returning.

Ever since they have been under new ownership the service has gone way downhill. Due to repairs…read morethey have to send everything off so dry cleaning takes almost a week now. I dropped off 3 pants and three new shirts and they apparently lost my shirts. Can't get anyone to call me back about replacing my new shirts. Will never go back. Would give zero stars if I could.

First and last time! 25% off as first time customer and it still cost me over $40 for 1 suit and 1…read morecoat. Sheesh! I had four suits dry cleaned a month ago at a different place for $35!

Super expensive!!! $20.90 Overpriced for just 1 dress! Regretted that I did not check reviews…read morefirst! Never return!!!

The service requested was "press only." They do EXACTLY that! The quality of my clothes is always…read moregreat. The value is great as well! One of the best ones in the Cypress, Texas AREA!

This place is terrible. I don't recommend bringing your clothes here. I dropped off seven…read moreitems--two pairs of pants and five shirts--and checked all the pockets beforehand. When I picked them up, both pairs of pants had ink stains that weren't there before. The manager implied it was my fault and offered no real solution. Very poor customer service. Can anyone recommend an affordable cleaner with good customer service?

Best Quality in the Area come here if you want a quality dry clean for your good clothesread more

Love star cleaners. I have been a customer for over 9 1/2 yrs, service has been consistent. No…read morecomplains.

Top Notch Dry Cleaning service. I get my clothes done regularly and the ladies always provide great…read morecustomer service! Same day service help in a pinch.

I really was disappointed in the customer service at this particular location. The location smelt…read morenice, very clean, and looked legit. I brought in 1 long dress, 1 mid length dress, and a 3 piece suit, with the intention of using a coupon. My original first impression was good, no complaints. I was a first time guess and was aware that they have a 25% off coupon for first time guests so I wanted to take the opportunity to use it, I made it clear I was a new customer in case my questions didn't give it away. The lady at the front desk answered all my questions and I was satisfied, so I left. Then about 10 minutes later I get a call from the same lady, The lady hardly spoke any English so I tried to understand her through a thick accent over a phone. Nothing is wrong with that at all, but what the lady was saying was NOT making sense. She accused me of not being a first time guest and said I already have an account there and that I couldn't get the discount. I was obviously confused, because I have a very unique first and last name and I live at the apartments down the street that work with this company. So I asked, how was I not a new customer and how do you have an account already? She answered me by saying my account is under my mother in laws name, at this I was very confused and not understanding how they could even say that if I do not live with her and am an entirely different individual and household. I explained that to her and she asked me to explain why my name and her name was on the account. (Lady... we share the same last name, that's all!) Now I'm frustrated cause I have to repeat myself to this person that already has her mind made up. I told her I am a NEW CUSTOMER, I shouldn't be attached to some other persons account, period! And she ended the phone call with 'I'll talk to my manager and see what they can do'. So my husband picked up the clothes the next day cause they never contacted me that the clothes were even ready like the lady told me they would when I literally asked when they'd be ready. So the person at the desk when my husband picked up the clothes said that they applied the discount, my husband was skeptical but went with it. He showed me the receipt and sure enough... we paid the full price! I'm very disappointed with this experience and will never be returning to this specific location.