I'm a beginner with sewing machines and had messed up the needle in my machine just trying to do a…read moretest run on some scrap cloth (so much that I thought the bobbin timing was the problem- the needle was bent and couldn't catch the thread). The gentleman kindly showed me what had happened, how to properly operate the machine, and repaired it. Very excited to come back and hoping to attend some classes here later! the lady at the desk is also so helpful and answered all my questions the day before. Wonderful place, highly recommend!

From the owner: Sewing Solutions Hub is your one-stop shop for all things sewing in Plano. We are an authorized…read moreHusqvarna VIKING Dealer. We offer expert sewing machine service and repairs on all makes and models of sewing machines, a variety of sewing & quilting classes, quality fabrics, accessories, and notions. We also do clothing alterations with care and precision to help you get the perfect fit. Whether you're just starting out or have years of experience, you'll find the tools, support, and community you need right here. Visit us today — where sewing meets solutions.

5/5 I would recommend and I would use again if I need to. Everything was great: from the online…read morequote, the front service lady (Bernice, I think is her name), the people that came to disassemble my head and foot board, the quick turnaround. I could not have asked for a better experience. Everyone was friendly and very professional. The workmanship is superb. I really like the way they re-upholstered my headboard and footboard. The ease in picking out fabric. The updates received from the front office in regard to my fabric getting in, the pick up and drop off time.

Our ten year old sectional needed an update. I got a quote from jc's and they told me how much…read morefabric to order. I priced out new couches and the wait was 6 months and twice the price. Their service is great. They communicate via text and email. They had a wait time but they gave us the option of picking up the sectional when they were ready. So we were without the couch for less than a month instead of months while we were next in line. They made my sectional look brand new and contacted me about ways to make it look better. They did an outstanding job. They have delivery service as well. I love the idea of reusing instead of putting this into a landfill. I highly recommend this company. They have done a chair of mine in the past too.

I had such a negative experience with the customer service from Rutherford's! It was disheartening…read morethat I had to sleep on it before writing my review. I have been shopping at Rutherford's for almost 25 years. I myself have owned my own business & consider myself a very understanding, positive person in almost every situation life brings upon us. That being said...I also believe the heart of our lives is our Home. More so today than ever before. Home is our safe place to be & recharge. I also entertain at home & many of my friends say I have the gift of hospitality. I am not the least bit pretentious. That saying treat the janitor the same as the CEO is exactly how I've been raised. Thank you, please & a friendly tone go a long way. Excellent Customer Service is so important in business. The human connection can truly save any situation, turn a negative into a positive. We all have that favorite server at our favorite restaurant that we feel are like much loved family. When we make a human connection with others, when they get us we should continue to share with them. In all my business encounters when I find a person who is passionate about their job & executes it with knowledge, friendliness & communication...that's customer service. I want to encourage that relationship by asking for their service, be it my restaurant server, the person I purchase a car, furniture or the person I choose for home decor. This past year I had a lampshade blinged up by Pamela, couldn't have been happier. She had perfect insight & suggestions on how to make my lamp enhance my home. She took into account my colors & my taste. Even though it was a small lamp & a tiny sale, Pamela treated my purchase with the same respect as if it was a million dollar sale. Returning to Rutherford's on Monday to have 3 lampshades blinged I was going to set up an appointment with Pamela. Against my better judgement I let an acquaintance talk me out of it. Should have gone with my gut instinct. Upon entering the store I pretty much had an idea what I wanted, but always love the designers insight cause they are the professionals. I made the choices for 2 out of 3 of my lamps completely by myself. The 3rd shade was more difficult to find a match. Finally I settled on a it will do choice, do I like it, yes...not in love with it. After an hour my brain was cooked. Pamela would have had it completed more timely, she & I were connected on the same color wheel. Ok, so I'm paying for my lampshade jewerly & this employee tells me Wednesday morning pickup. She will call me when my shades are ready. That's a longer turn around than I've ever had but I'm good. Happy to know Rutherford's is busy during this Pandemic. Wednesday morning works, my dinner guests were coming Wednesday night to taste test some new recipes for my future cookbook. Wednesday rolls around & it's 1:00, no phone call, so I call just to touch base. This employee is with another customer, no worries, I ask the person who answered the phone about my shades. She says they have no shades that she is aware of being done, ready for pickup. I leave a message for the employee who helped me, to call when she's available, no panic necessary. 2 1/2 hours later I have had no return phone call, so at 3:30 I call. She tells me she hasn't started my shades yet. No apologizes, no concern. Flat tone, she will have them done by 2:00 on Thursday. I never had tone, I was truly speechless. Ok, I feel like I've been kicked in the stomach, ouch! I'm so very disappointed. My naked lamps for my company to see the minute they enter my home. If I had known it was going to take over 3 days I would have done them myself. BTW, we all tasted some yummy food & we had some interesting dinner conversation. Thursday I never received a phone call either. Do you see the zero Customer Service??! Well, my Thursday was crazy, my Hubby & I raced to Rutherford's knowing they close at 5:30. There's also tons of construction on Lovers. We get there with 3 minutes to spare but the door is already locked. Employees are still inside so I'm about to ring them on my phone when dear Pamela sees us & comes to the door. She recognizes me, she's says your shades look beautiful, you made some excellent choices. We enter the store to pickup my shades & I want to give them a look over. The employee who waited on me...no acknowledgement of me at all! No hope you like your shades, no apologize, not even a hello!!!! NO CUSTOMER SERVICE!!!!!!! The whole time Pamela is waiting on me. It's difficult for me to be critical, but I share with Pamela I'm disappointed that the ribbon on my entry shade is done incorrectly. On the top ribbon it was supposed to be half the size & it's crooked. Pamela offers to fix it but I'm concerned the fabric glue will show. I'll just live with it. Thank You Pamela, you were wonderful, can't say the same for the other woman who gave me zero Customer Service!

Totally loved the place. Needed tassles for tying back curtains. Not exactly an every day request…read more Luckily I have friends who know this stuff. So off we went to Rutherfords. They let us check out a few - interesting what you can do with mismatched tassles, but I digress. While there I saw some reading glasses with built in LEDs so that the light shines onto whatever you are looking at. Added a whole new meaning to high beams.... Anyhow, we found the tassles we wanted, returned the samples and have ordered them. Very nice people in the store and an array of beautiful things.

Anna and her team are the best, great selection, if you can't find what you are looking for, she…read morewill find it for you. Great prices and great delivery. Trust Anna!

RETHINK THIS SHOP! PLEASE, PLEASE DON'T TAKE A CHANCE HERE…read more I am speechless! Anna accepted the upholstery job of a vintage $2500 leather chair and ottoman and assured me she could do the job, even asked if I wanted the same double stitching and gave a delivery date of 4 weeks. Let the pictures speak for themselves. This is the quality of work after 4 full weeks. I am now out the cost of fabric, time and well... HEART BROKEN!

I highly recommend Laverne of Gallery Drapery Designs to anybody for their regular or specialty…read morewindow treatment needs. We are delighted with results as they show beautifully & truly demonstrate her eye for details and craftmanships from start to finish. Laverne gave me good ideas to make my panels unique. I love her work so much, I had her do all my window treatments for every room in my house!

I cannot say enough great things about Laverne at Gallery Drapery Designs. I have had the pleasure…read moreof working with her since 2007 and I would be lost without her. Her expertise make each project so simple and pleasurable. I value her knowledge and she is a major asset to my design business.

Yelp 100 Challenge - # 28…read more Located in the Shops of Willow Bend, the Crayola experience is a nice indoor area for a kid that enjoys coloring. This location offers single day tickets or annual passes. In my opinion, if you purchase the annual passes. It is equivalent to purchasing two single visit tickets. With each visit you receive two coins to be used throughout and a clear bar to hold all or your items. You can create a ring or race car crayon. You can create melted crayon splatter art. There is a coloring station, chalk area, watercolor painting, and a small indoor play area. It is a nice indoor area to take kiddos to beat the outdoor elements and still have fun. Snacks for purchase with surprise crayon visits for photos.

I would recommend getting the annual pass. The general admission is about $27 verses annual pass…read moreabout $45/person. It's an easy activity for the children and there's lots to do inside. It does get quite busy on the weekends. As you enter, you receive two coins - customize a crayon or get playdoh from the vending machine in the middle of the facility. The crayons make a cute gift for all ages. I made one for my husband and a friend and they absolutely love it. The activities we have today is nothing compared to how we grew up! The staff were patient, kind, and helpful. Thank you for making the experience great! One of the things I didn't like were the playgrounds. I went with a four year old so naturally we went on the playground suitable for her age. I saw bigger children on this one and children not supervised by their parents. I didn't like how it was monitored.

My wife and I were looking for someone to help us dress up our older motorhome- the blinds and…read morevalances needed replacement. We are very thankful that we found Christi's draperies! They took the time to discover the look we wanted, then provided the expertise with fabric selections. Their workmanship was fantastic...what a great new look we now have in our RV! What a true pleasure it was, having such a wonderful mother and daughter team to help us. Scott and Missy

Christy is very customer service focused. Drapes look great! I'll definitely be a repeat customer…read moreif the need arises.

So I'm taking care of a friend's house and 2 dogs. The day after they left was the opening…read moreceremonies of the Olympics. During the walk through of athletes I fell asleep for a couple of hours. I wake up with the pictures I posted. So of course I didn't want my friend to know cause I don't want to ruin there vacation. Now I'm freaking out cause this is a really big and nice couch. I check the internet for a place to save my butt! Berkeley Decor's staff was extremely helpful and understanding of my situation that I presented. I'm completely ignorant when it comes to this kind of fabrication. The staff took the time to explain to me the step by step process they were going to do take with the cusion. When I got the cushion back, a day early than expected, it looked as if nothing ever happened. I was shocked at how great of a job they did! I'm very pleased with there customer service, understanding what I was dealing with and worked with me on the price, according to more experienced people with this issue. They got the cushion back to me a day early from due date, which helped out a ton! The experience was nothing but positive and made me feel right at home!!! P.S. I'll update with a picture of the fixed cushion next time at friend's. You'll be amazed!!!

Have used Berkeley Decor several times during the past 10 years for various upholstery &…read morere-upholstery, curtains design, fabrication & cleaning, etc... projects and they have ALWAYS done EXCELLENT work ! HIGHLY recommend Berkeley Decor !!

I've recovered a rocking chair for my baby with them. The…read morenicest people and great service it came out so nice ! Thank you guys !

I was thrilled with the job they did on the two pieces I recently had reupholstered. Especially on…read moremy grandmother's settee. I will definitely be using them again.

This company did a great job! They are a little bit more expensive than other companies I talked to…read morebut they got it done within the same day!

I've used embroidery express this year and two years ago for both my daughters pottery barn…read morebackpacks and lunch boxes. The husband and wife and run this business are so kind and did a great job. We love their work and will be back. Thank you !