UPDATE: After not receiving a refund as promised on Friday 8/30 or hearing back from Keisha George, I reached out to the owner of Anointed Touch Salon & Spa and told her about my ordeal. Shaunda, the salon owner, offered to give me a free conditioning treatment that would help my hair recover some of it's curl pattern and she also offered to reimburse me the $120 that Keisha was supposed to refund me. She said Keisha was out of town. Ms Shaunda was very kind and very generous and I truly appreciated her understanding with this matter. I took her up on both offers and went to her on 8/31 to get the conditioning treatment and hair misting service and it was very nice. My curl pattern was more evident, although I still had evidence of heat damage especially in the back but, nonetheless, Ms. Shaunda is a true professional and clearly knows about natural hair. Thank you again! read more

What a difference a year makes. My first visit to Anointed was in 2023 and I was so impressed with the owner and the service I received. I'm over 60 with Lupus so my hair situation is poor. My visit today was a silk press and color. I arrived really early for my noon appointment so Shaunda , the owner wasn't there but I was taken in and was given a hair wash. Fast forward to 12:30, 30 minutes past my appointment time Shaunda comes in doesn't introduce herself or apologize for being late. I ask, did you have me in the books? Now this is only because the receptionist was on the phone with her earlier and asked me what my name was. Shaunda said yes but then said she went to get lunch. Fine. But still didn't apologize for being late. Now we're into the appointment at 3:00pm and another client comes in (yes I'm still there) and her staff introduces themselves including Shaunda! I'm more disappointed in this experience than pissed off although the whole time I was biting my tongue because I was mad with her "service." I was there for over 3 hours and the best customer service was the owners staff. People show you who they are so believe it. read more

I found Nikki Styles ( Shaniqua Evans) on style seat. Reached out to her asking about a twist out. She gave me the details and I went ahead and booked a 10:00am appointment on style seat with her. She lets me know she "just" confirmed her physical therapy appointment and so 10 am will not work for her. I then offered to cancel the appointment as I am still within the free cancellation period. She texts back saying it's fine, she can be at the salon by 10. She texts again asking for a $25 deposit to confirm the appointment. I sent this amount via Zelle. She confirms receipt and we are good to go. The day before appointment, I get a notification from style seat saying my appointment was cancelled. This was the point I should have backed out ‍. I texted her back and she says "your appointment is confirmed with me, to not worry about it". I say ok, see you tomorrow. Morning of appointment, I am 5 minutes away from Salon ( 15 minutes to appointment time), she calls me letting me know she just go done at her doctor's office. So I asked what time she will make it to the salon, her response "I don't know, I have to put it in my GPS first". She informs me her gps is putting her at the salon at 10:42 for my 10:00 appointment. I asked her to cancel the appointment so I can get back deposit back and rebook another time. I let her know I have a dental appointment so it won't work for me to start my hair after 10:42, she asks me to call my dental office to change my appointment. Of course the dental office didn't have any more openings during spring break week. I call her back, at this point she informs me it will only take an hour and half to do my hair so we should be good. BIG MISTAKE on my part, I agreed. Went over to the salon and waited. After a while, Nikki walks in, no apologies, no introduction ( my 1st time meeting her), walks right past me, in the next room and calls back for me to follow her. She has her headphones in both ears, I can barely hear what she is saying to me! Her attitude is all over the place. I finally get draped, she rushes over to the shampoo area in another room and yells for me to follow her. I let her know I don't understand what's going on and her response was "I told you I move fast" In a very nasty tone. I should I have left at this point but nope, I sit in the chair to get shampooed. The chair slides back so apparently I am not properly positioned in the bowl. She asks me to get up so she can get it fixed because I slid the chair. Nope! The chair automatically slides/reclines once you move back. I sit back down and the chair does the same thing again. At this point she is irritated due to her own fault, she snaps and in a nasty tone, tells me "you are still wearing your jacket, so the towel keeps falling fall". I responded to her, "don't worry about it, have a good day". Took the plastic drape off me, grabbed my purse and left. You will think she had the decency to send my deposit back, knowing fully well that she would not be on time and took my money. Of course she hasn't, I wish I read reviews before I booked with her. Very rude, zero customer service and I got scammed out of a deposit. Never again. Definitely do your homework before booking with her. read more

My visit is biased because this was a very last last minute appointment and I am very thankful that Shaundra was available to take me in such short notice on my birthday. I had cut my own hair couple days before and had a plan that I was going to do my hair myself but that didn't turn out right. I went to my best friend, that didn't work out then I went to another stylist in Baltimore which I never go out there as much as I use too. Less than an hour of my appointment on my birthday, the stylist canceled on me. I called a friend of mine who found Shaundra for me. She was able to take me in that evening. There was miscommunication on how my hair was for what I wanted. I wanted finger waves but to keep my hair natural. With such short time, Shaundra explained to me I was not able to do that and I would need a touch up. At that point I had no choice but to trust her. She was doing my hair while another client was there getting her hair done too and explained that she also accidentally found Shaundra and ever since been her stylist. I was able to get what I want and looked so good. I cannot wait to go back and get my hair done again, this time no last minute mess. read more

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First of all, I called Shonda as a recommendation from another stylist that couldn't fit me in last minute and I am SO GLAD I DID!! I came in with my hair in a bun and walked out feeling like I was a model on a runway. Shonda and her team worked on my head and made a quick turn around so I could make another appointment. Not only did she make room for me last minute, but she did a phenomenal job! My hair truly received an Anointed Touch! read more

Have had my hair done by Shonda and Neicy. They do a great job listening to what you want and applying that to what's best for your hair. The ladies are all professional and friendly. Highly recommend. read more

On May 20th in the evening I booked a last minute appointment with Nikkie Styles (Shaniqua Evans whose name says alot) for about $158.00 for a silk press. The appointment was scheduled for Sunday May 21st at 10:00am. I made this last minute appointment with her because her calendar said she was available on StyleSeats. Sunday around 8:00am, I sent her message just making sure she saw my last minute booking. She soon responds and said she did not see my booking last night and I failed to pay the deposit to guarantee that she holds my spot. I reply I can pay the deposit now no problem. She then changes the time to 1:45pm, without asking me if that time fit my schedule. I message her and inform her that the tiem change doesn't work for me. She tells me to cancel the appointment. Anyone familiar with Styleseats knows if the customer cancels the appointment less than 24 hours then you are charged a cancellation fee. I explain this to her and I believed she would do the right thing if she isn't available at the time HER STYLESEAT Calendar said she was. She stops responding. I had no other choice but to cancel my appointment so her thieving ass would not get the whole $158. She then goes on to say that she actually was available at 10:00am but because I did not agree to pay her a late fee + deposit she did not confirm the booking. I told her that I would've paid both had she just mentioned this initally. Now that she sees I have money she softens up and her attitude changed but by this time I had already booked another walk in appointment and was in route to the new location. Shaniqua Evan conducts bad business and is thirsty, I would not recommend her to a stranger. ------SHE IS A THIEF AND I WILL BE SEEING HER IN COURT VERY SOON. read more

I called and received an appointment. She colored and flex rod my hair for curls. Curls lasted amonth and hair look good.

Shaun the owner was very sweet and polite. Great customer service too! My appointment was @ 7am and she was surely on time. I had not been to a black salon in a year. I go to black salons because I trust them with my hair care and styles. I'm ALWAYS disappointed. I have natural hair. I wanted color (I have some gray I wanted to cover) and a blowout out and a layered bob. I love her products and she did a good conditioning treatment but I was soooo disappointed in the end result. I asked for a layered bob and instead I got a mushroom with a bang. Before she let me see it, she began taking pics. I knew from the short length of time she spent cutting it that it was not right. When I saw my hair I was so displeased. I don't like being rude. I asked her if she could cut it shorter with layers. After the second attempt I just paid her and told her thank you. I paid $125 and didn't get all I went for. I look like an old lady. I ended up going home and cutting my hair in layers. I would recommend her if you want a good shampoo and treatment but if you want a slayed style I'm not sure if she could deliver. She has other stylist in there but her personally, for such a simple style request, not sure. I was actually angry but I did not display that to her. $125 down the drain. Oh and I showed her a picture of what I wanted..... not even close unfortunately I will not be a regular. I may have to travel. Too bad cause she is so sweet and even gave me a first time visitor bag. Smh ‍ read more

I went to Anointed Touch in seek of a natural hair stylist who I could become a regular with. I have a hair goal and I am in search of someone in the area to help me reach it. Pros: - the friendly black neighborhood hair salon vibe - the owner is friendly and from what I can tell geniunely cares about her clients - the products they used made my hair feel awesome - the stylist did a great job on the style - the owner comp'ed half of my style and I only paid 50% Cons (and there are MANY): - I was in this salon for a total of 5 hours and 30 mins, waaaay beyond acceptable (especially as a brand new client with an appointment) - I didn't even see the 'chair' until I'd been there for 90 minutes - My stylist didn't show up until 2 hours past my appointment time while there was another client waiting. She didn't seem to be aware that I was even waiting for her. (I made the appointment online and confirmed with the owner who called over the phone. I don't know if the message wasn't relayed to her or if she just didn't care.) - The 2nd stylist (owner's daughter) in the salon has a lot of personal issues - all of which you will be subject to hearing while in the salon. - The 2nd stylist attempted to do "me a favor" and start my hair while the 3rd stylist (still oblivious to my appointment) was doing someone else's hair... she then got interrupted with bad news (someone side swiped her car) and left the salon to take care of it. Meanwhile I'm stuck with half of a style for an hour. - When she does make her way back into the salon, she announces aloud and in front of me (the new client) that she was leaving for the day and didn't feel like doing any more hair. C'mon now! I know I wasn't your original client but to not start something you finish is just bad shakra. Mind you... she didn't leave the salon right away... she stayed around and finished touching up her own hair for a half hour before gingerly making her way out. The sad part about all of this was the products and style turned out great and I would have paid 100% for what I got. read more

I'm updating my review due to a "compliment" written by the owner Latrice and she basically said it was not her it was her daughter and that I needed to get my facts straights. She said she has fair prices when not once did I say they were unfair, I just mentioned a statement she said to me. She insulted me after she read my review. Reading my first review will let you know that there is no way I would get them mixed up. Her daughter was the one who tried to help me understand how I wanted my hair and gave me ideas. I'm not wrong in my review the owner was rude and she made cry. She took jabs at me my entire stay there. And just now she sent me a "compliment" not owning up to her mistakes but pushing blame, regardless if it was her daughter she is the owner. And the last ten minutes there she truly insulted me by calling me a little girl and telling me she wanted me to hurry and leave more than once. And I find her establishment even more appalling by the fact she sent me a message and told me to get my facts straight. I deleted the message due to the personal insult to me and it also brought back the memory of crying because she was truly rude the whole entire time. I truly had the worst experience. I even complimented her about how she has standards by making sure my hair was done right. I could have did without the rude comments and snappy remarks. I wish I knew the name of the woman who was really friendly, her chair is closest to the door when you walk in, and from her comments I think she mainly does tracks or hair of that nature. She was truly the only one who was friendly. The owners daughter was too, but the one closest to the door really talked to me. I stated that I would never go back and I meant it, I weighed the pros and the cons giving her props when props was due but also telling the truth. It was a 3 star because of the standard I felt she had and the product outcome. My review is now a one. I WILL NEVER EVER GO BACK, MY EXPERIENCE THERE WAS HORRIBLE AND HER SENDING ME A RUDE COMMENT ONLY CEMENTS MY FIRM BELIEF THAT ANOINTED TOUCH IS NOT WHERE TO GO. I hope that if people read this and still go you will get great service. Maybe by writing this they'll try to prove me wrong and I hope so. No one deserves how I felt going there and the comment she made after she sees my review only extinguishes the little bit of fire I had for her establishment. I always put smile at the end of my post, I truly just don't have one for this one. read more

Great service. No frills salon and decent prices. I am always seen promptly and don't have long gaps of waiting between stations. Teresa is the stylist I work with. I have been at least a half dozen times and appreciate her service. read more

Omg! Me and my daughter had the best experience, I hate getting my hair done, super tender headed, Shaunda was so gentle with my scalp. Teresa did my daughter closer/frontal she did a bomb.com job!!! Definitely recommend. read more

I came to the salon for a blowout and color and I have been coming here for a couple of years. The Stylist is very knowledgeable about color and natural hair. I recommend the Stylist Shaunda for your blowout and color services. read more