Please avoid this place like the plague if you care anything about your loved one.
I just read another review posted basically within a few hours of mine and their response to it tells you everything you need to know about them. They claim that it was fake lol and then they continue to go on and lie.( the review was posted by a "ms thang " ... and what was funny about her review was we ran into the exact same issue with medication. They were withholding her medication, and they allowed the resident that I am referring to to also go into withdrawal with more than 24 hours of absolutely no medication... a staff member also tried to get physical with me for documenting what was taking place.
From extreme neglect to fraud, as well as conditions you would not want your worst enemy living in. The staff is extremely rude and there is an extremely high turnover rate. CJ is a joke of a Director. Denise is an absolute thief and when presented with evidence literally video evidence of fraudulent charges. She does nothing more than laugh and say they will do nothing. we literally moved into Anthem Lakes in July and we are having to move now. Anthem Lakes is also now terrified because of what is coming due to injuries, I sustained in their building when a shelf fell out of the wall, leaving the contents to fall on me, causing a concussion, as well as a consistent, migraine, dizziness, and more. They withheld the medication despite us getting them all the proper moving information. And then for extra fun their front desk staff (I'll get the name but I have her on video trying to slap my phone out of my hands for filmy them lying about where the nursing staff was or documents we needed for last day there and med exchange ) I then go to leave after all the people we hired finished - (I was an able to do my job after sustaining the injuries that I did we had to hire out help ) and another staff member is behind my car taking pictures I immediately turn on my phone start recording and I asked why they are taking photos and she begins to get vulgar. This place is not suitable for trash disposal much less placing loved ones in for any kind of substantial care. Maria will be hands-on until you hand her a check and then you are left to the mercy of well. Let me get that person for you and then you never hear back. The $3000 community fee is just another way for them to steal money not to mention the level of care they were told to change by their own head of nurse, Sheila, and they did not, and again added fraudulent charges to her bill. Even when level to Care was requested, we would ask to utilize some of the things in level to Care, like someone giving her a shower, and true to form no one ever showed up. She got c diff and was left in her own feces until I arrived, which was easily almost 24 hours and then, because no one came no matter how many times she hit her button for assistance, she tried to clean up the mess herself, on her person and in the bathroom unfortunately, with eyesight not being the best, she flooded the toilet tried to wipe that up and there was feces, as well as urine smeared on every surface it could have been. I reached out and told them someone needed to come and help clean up as I was willing to participate and again no one ever showed up... the resident also is on extremely strong pain medication, as well as some other meds that need to be monitored and at least three different times did I find pills left randomly around her apartment obviously extremely dangerous and when I asked who left them no one could tell me and even one nurse told me to just give them to her and I said you understand that could kill her correct I was told she should be fine. please think long and hard before placing your loved one here as their license is NOT even up-to-date currently. I already have a lawsuit going Due to my injuries. But with everything else we have experienced and all the evidence we have against Anthem Lakes I will definitely be reaching out to find out with their license not up-to-date what other stuff so I can do. read more