Steve came the day I called. They were going to wait a few days to let the stack drain as much as…read morepossible, but moved it up to the next day due to my disability. Steve and Jamarcus came out promptly and did an excellent job analyzing about 100 feet of pipe from the 19th century with the camera and found the problem. They were very respectful of me and the property and very generous with their time to me. Excellent work all around. 5 stars plus!

There were massive tree roots in the lateral between my house and the main sewer line in the alley…read more Will and John showed up at 8:00 a.m. and spent almost 4 hours tackling that issue. No more backups into my basement! Will and John were professional, friendly, and respectful of my home and my time. Excellent work. Will sent me videos of before and after so I could clearly see for myself that the job was complete. I highly recommend Maplewood Plumbing.

Yesterday, this company came to me, for which I am writing a 5 star review…read more What I liked was the price (lower than the competition). We arrived quickly, repaired the hole in the shower and cleaned it. Carefully! I recommend and will continue to use this service.

Good Morning, I let…read morestart with the nightmare I just experience with this company twice. On Wednesday I spoke with Brittany to have a drain tech come to my residence. I received a text message indicating that the tech was on his way at 2:23pm by the name of Brandon Smith. At 3:15p.m. I got another text message indicating that Mike Clavin was on his way. Then I got a telephone call at 4:06pm stating that Mike Clavin was on his way. So, I contacted the office and spoke with Brittany again and she stated that Mike was at my residence working which was incorrect. Then she advised that he was coming from Fenton, Missouri at 3:15pm and could be stuck in traffic. Only to discover Mike was on a lunch break at 3:15pm and was never in route until after 4 p.m. Paige (supervisor) called me on Thursday apologizing for the issues I had on Wednesday and offered a free camera inspections. I informed her that I didn't want the tech from Wednesday to come out to my residence. She indicated that she would give me a call when the tech was on his way. I was asked to remove the post from Yelp. I advised that if the services was finished without issues I would consider taking down my review. But of course I receive another text message indicating that Mike Clavin was on his way. I called and Brandon answered the call and indicated that he didn't know were Paige was. During our conversation Paige is within eye sight of Brandon. Brandon indicates that he would be transferring me to Paige and never did. I disconnected the call at 11:23am. Paige returned my call and indicated that should told Brandon that she was in a meeting and would call me back within 5 minutes. Brandon never call me back to advise me of this information. Paige calls back at 11:42 which is way pass the 5 mins, to inform me that Mike was on his way. I do believe in giving people second chances but come on. At least follow through on what you tell me. Needlessness to say Mr. Kirkwood will not be servicing my residence. Maybe you all will have a better experience.

The service was excellent! The service representative was…read morevery professional and talented ! Solving our toilet issues has been resolved to our satisfaction! Outstanding service by a very talented service representative.

I paid about $4,000 for a water heater installation that ultimately failed inspection. The company…read morelater acknowledged that the original technician ordered the wrong unit and that the installers knew the heater was too tall but installed it anyway while trying to make it work. The unit now has to be removed and replaced with the correct model. The service supervisor initially offered a $200 refund, but I was later contacted by the owner and told that their policy is not to offer any concessions to customers. While the company is replacing the unit, the amount of time, hassle, and frustration involved -- especially at this price point -- was not worth it. I would not recommend this company.

Steve did an excellent job diagnosing and changing out my toilet. He was very accommodating.read more

Fit us in quickly and easy to schedule an appointment. Fast and friendly service. Completed the job…read moreas needed.

As of today, 8 days and counting, I never got an estimate after the owner's son came to my house on…read more5/28/25, to look at the job for replacing a 26 year old, 40 gal. gas water heater with same. Called the office twice about this. Still don't have it. Poor response, poor customer service.

Always reliable and professional. I will never use another company if possible. I needed help on…read morea Saturday ad the day of my daughter's wedding. Problem was fixed in no time at all.

The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

It's been five months and Frank of FS Plumbing has still not paid for the damaged furnace flu that…read morethat he cut wide open and needed to be replaced and the additional plumbing work for rerouting the drain pipe- a total of over $2000. He is not a licensed plumber.

They do excellent work! Very knowledgeable and overall awesome plumbers. I will definitely be using…read morethem again.

I called Bopp Plumbing to repair my non heating water heater. They came out within an hour of my…read morephone call. They quickly assessed that it wasn't my water heater after all, but it was the power to my water heater that was the problem. They did not charge for the visit and were very courteous. I highly recommend them for their professionalism and promptness.

I called on a Saturday regarding my hot water heater. He was very nice and gave me great advice. I…read moreactually called him 3 times and he gave me a great referral for a hvac contractor

I called Bill with a tub spout issue. He was able to walk me through the issue on the phone. He…read morespent time to explain what needed to happen. He offered to come out and help same day. With his help over the phone I was able to complete the project. His customer service was something I've never experienced with a plumber. I will call him next time I have a plumbing problem. Great local plumber!!

I hired SOS Plumbing in 2025 for a water heater replacement and paid over $2,200, expecting a…read moreprofessional, code-compliant installation. Less than a year later, while selling my home, the St. Louis County occupancy inspection failed because their installation contained clear code violations, including a missing required expansion tank and a non-compliant flex connector. When I contacted SOS Plumbing, the owner told me he intentionally didn't install the required expansion tank because he was "trying to save me some money" and didn't know I was planning to sell my home. Instead of taking responsibility for the code violations, he quoted me another $800-900 to correct his own work. I refused to pay twice for the same job and hired another licensed plumbing company, paid an additional $750 to bring the installation into compliance. A homeowner shouldn't have to tell a licensed plumber they're planning to sell their home to receive a code-compliant installation. Paying premium prices should mean getting professional work done correctly the first time--not paying someone else to fix it later. Based on my experience, I cannot recommend SOS Plumbing and would urge anyone considering to think twice before trusting these 5 star reviews! Update: Since business owner replied(pretty classic "defensive rewrite of history" response): Just to be clear. please don't reframe "code compliance" as optional upgrades. Those are not "nice-to-have upgrades". they're required for compliant installation. And please stop that "budget priority" claim. That is not true. Don't try to justify omissions on your end. did not request a non-compliant installation or decline required code-compliance work. At no point was I informed that the installation would not pass occupancy inspection or that required code items were being excluded from the work performed. The water heater installation later failed occupancy inspection during the sale of my home, requiring additional work to bring it into compliance. While scope and pricing were discussed, I relied on a licensed contractor to complete a code-compliant installation and to clearly communicate any items required for compliance at the time of service. It is not reasonable to expect a homeowner to independently identify or approve hidden code deficiencies during what was represented as a standard installation. I was not seeking a "budget" or stripped-down installation. If cost-cutting was the primary expectation, I would have chosen a different contractor. The equipment installed was a Bradford White unit, which is a professional-grade water heater, not a low-cost or economy product. I specifically chose to go with this business because they have a premium brand unit available and I know this is not a budget big box store option. So please stop bringing up that "budget" claim. The business's response is misleading and not consistent with what was communicated or agreed upon at the time of service. The characterization that I declined required code-compliance work is not accurate.

I called Robert at 9:30 in the morning and he was at my house at 1:00 pm the same day. I had a pipe…read morethat was leaking in my basement he assess the situations. He gave me some options and what the cost would be with each option. The price for the job was lower then what I thought it was going to be. I would highly recommend him to all my friends and family.