DO NOT GO HERE!…read more Always enjoyed Valvoline's service. So when I went to this location I expected the same service. Unfortunately, I had a terrible experience that ended with my oil pan being punctured and needing to tow to a Firestone. $100 oil change was not charged, but now I had a quote for $1600 to repair the thing- tariffs and part shortages made finding a cheaper option in my area impossible. The manager of this location offered me a 25% discount for the next oil change, even mentioning that he didn't even need to do that and he was just being nice. He also claimed a rock would've broken the rust because it was so bad. The area manager and him "reviewed the footage" and came to the same conclusion. The Firestone mechanic, however, found that the hole was about the size of a finger. And was NOT caused by rust. Frankly, I'll take the word of a mechanic that looked at the part in question rather than managers "viewing footage." Currently waiting on a reimbursement for the damages, but as of now they denied my claim. So I'm just going to review them on every platform so people know.

Less then 24 hours of just getting an oil change my engine BLEW!!!! They made me towel my own car!…read moreLeft me on the side of the highway in the cold snowing for hours!!!! With kids!!!! They declined they did anything wrong till the mechanic I told my own vehicle too called the manager at Valvoline and had him come over to the mechanic shop to show him what they did wrong that caused my engine to blow. I had to get a rental car for over a week and the only thing Valvoline paid for was for another engine by the way that I'm having problems with and they send me a check of $63 just for two Ubers that I had used at the time and did not pay me back for my other Ubers my oil change and for the towing that I had to get done. Don't go to upper front Street !!!!!!

Shoot out to mavis for a new tires on my truck great work and so fast thank you agianread more

I made an appointment online to have my daughter's tires replaced while visiting her…read more We got there at appointment time but were told they were very busy. I called 2 hours later and was told they were just burning the car in and it would be ready in 45 minutes. We arrived 1 hour later to find the car was in the same place we parked it. When asked what happened, excuses like we gave the wrong number and ordered the wrong tires. Waste of time and in a terrible neighborhood.

Bob was extremely helpful and generous with his time helping me diagnose this issue I was having…read morewith my car. He was patient and willing to listen to my longwinded explanations and pointed me in the right direction toward fixing the issue.

My day started out looking for a place to get my car inspected. After a discourteous fellow driver…read moreforced me into a huge puddle my check engine light came on and my car wasn't driving right. I called all around town and no one could see me for days. After explaining the situation they got me right in. They also offer to drive you home or work and will come get you when your car is ready! When you have a toddler this is huge! Bob himself walked me through everything. I've gone back for other issues and regular service and they always fix it right the first time and quickly! I love everyone that works there. Super friendly and knowledgeable! I recommend them to everyone. Bob will always be honest and fair. I especially love that I don't get treated like a moron because I am a women with a car.

Not long ago, I would have given a 3-star review because of the INCESSANT "do you want this, do you…read morewant that?" even AFTER I specifically asked for ONLY an oil change. It's okay to be told my battery is old or my air filter may need changing, but it used to be A LOT more annoying. Not anymore. The last several times I've gone to get my oil changed, they did it with minimal "suggestive selling" which I GREATLY appreciated... and is definitely going to result in me actually taking them up on something if they do suggest it IN PASSING. Overall good experience, quick enough, and thorough without being annoying... so back up to 5 stars.

Added new oil without draining the old oil. Vehicle became disabled 500 yards down the road with…read moreimmense amounts of smoke pouring from it. Filed a claim with customer service and have yet to hear from Valvoline. A 20 minute oil change cost me $150 and took 2 hours, with employees draining 12 quarts of oil from my car in an insurance company's parking lot. Not one representative has checked on my vehicle, which still doesn't run right, three weeks later.

Went online to select my tires and make an appointment. When I got there there price was 50%…read morehigher. They took some charges off, like tire disposal but they weren't even close to the online price. No sense offering prices online if it's inaccurate. Classic bait and switch.

Absolutely love this shop! All the mechanics are knowledgeable, helpful, honest, and hard working…read more I've been hesitant to use other shops but from the first meeting they gave me the best value and when I couldn't pay on the spot they pointed me in the right direction. Highly recommend!!

I called for an oil change quote and the guy asked me how many qts does it take . And said he…read morecouldn't give me a quote. he should know that. I gave him the yr and model. I thank him said I ll take my business somewhere else. They sometimes under mine u...

Took my viehle there for an inspection. 3pm appointment. Another guy come in with a 3:30pm…read moreappointment. I see the guy with the 3:30 appointment leave and my viehle is still on the lift. Never seen his viehle leave the ground. Then fail my viehle because the back rotor had a small lip on it. Brake pads were fine. Never go there again

Doug's Automotive shouldn't be a NYS inspection station! He's only interested in what business he…read morecan derive from the inspection and will actually confront customers if they don't give him the work. We used to go there for our inspections, but his attitude has driven us away! I offered him work once and he knew I had purchased the parts from another source, so he told me to "Do it yourself!", which I did! Just Nasty!! ...and I've heard the same from others that have dealt with him!

We were new to the area and called this place he got our vehicles in as soon as he could. Prices…read moreare fair, vehicle work done in a timely manner. The gentleman that runs/owns this place is very friendly & honest. We have been there 3 times with 3 different vehicles.

Using Firestone Auto app ordered oil change synthetic oil 5 quarts $ 89.99 plus tax windshield…read morewipers replacement $ 39.99 plus tax and complete auto check $9.99 Pricing varies for automobiles. Booked time using App for 11 AM and worked on for an hour while I waited in seating area watching TV !! Good value for work done on time and very friendly staff

Making an appointment online could not have been any easier. The gentleman working at the counter…read morethat day was friendly and welcoming. My car was serviced quickly, efficiently, and at a fair price. I couldn't be happier with the experience. This was my first time visiting this shop and I am sure to return. Thank you.

I brought my car in because one tire had a SLOW leak in it. (down 4-5 psi every 3 weeks). I waited…read more90 minutes (with an appointment) for the tire to be repaired. Three days later, the same tire has a ,AJOR leak, down 8 psi in 3 days! so not only did they either not patch the tire or patched the wrong spot but they made the problem much worse! This is supposed to be a company that specializes in tires, and they can't get a simple repair right? in 90 minutes? Completely dissatisfied, and I would recommend ANY other tire store before Mabis.

Everyone was helpful, knowledgeable and timely. Would recommend and use Mavis again!!read more

Finally. An auto shop that doesn't make me feel taken advantage of as a young woman. They truly…read morecare about my car and my budget, they happily break down everything with me so I'm able to understand. They don't do work before coordinating with me and they are reasonable in price.

So I can't do any more than three stars because I didn't actually use Ray's auto for anything, and…read moreI don't want to give less than three because I don't know how their service is.. I am leaving a review however because at about 10:00 on a Thursday morning, I called these guys because my wife is sitting on the side of an exit ramp off the highway with a flat tire and I needed someone to either tow it, or change it for her, and I figured a nice 24-hour towing place would be able to get it done... Only instead of answering the phone it rang a few times and went to voicemail. I thought that was kind of odd. I've used 24-hour towing places before and typically there is at least an operator or someone that answers the phone, or one time I remember a voicemail box that said if nobody calls you back in 5 minutes here's another number. But anyway yeah, yelp is where I typically go to share my experiences, and luckily we found someone else that I basically threw a stack of cash at to go change her tire for her.