I purchased a Groupon for two services here, a choice of microdermabrasion or chemical peel. I am a bit leery of anything to do with the word "chemical" so I chose microdermabrasion. When I called to make my first appointment, the gentleman who answered the phone was extremely polite and courteous while speaking to me. He answered my questions and scheduled me in for my preferred time and day. So far, so good. On the day of my appointment, I left the house with no makeup on, since they would just be taking it off anyway. Over the past couple of years, I've developed some redness on my left cheek and forehead, which seems to get worse on certain days. I'm not quite sure what causes it, which is why I'm seeking out various skin care remedies to treat it. I used to have completely clear, beautiful skin so this has been extremely depressing for me and I feel incredibly self-conscious about it. When I walked into the clinic, the woman behind the desk (Silvia) looked up and I told her I was there for my appointment. She looked at me and said in kind of a loud voice, "What's wrong with your face?" I was mortified and instantly felt extremely embarrassed that I had left the house without makeup on. I glanced around and saw a few people (likely staff) turn to look at me while I stammered a reply, something to the effect of, "That's what my face looks like without makeup and that's why I'm here." I couldn't believe her lack of professionalism - I was actually shocked at how rude it was to blurt that out. Anyway, after completing the intake form, I was taken into a room for my treatment where a lovely young woman asked a series of questions and we spoke about the treatment. After completing the microdermabrasion, I went to the front counter to schedule my next appointment and pay the tax on my Groupon. Silvia apologized to me, saying that someone on her staff had pointed out that she had been rude to me. She seemed genuinely surprised that it was perceived that way, and went on to make a few excuses for the comment she had made. I thanked her for the apology, scheduled my next appointment and left. I don't know why, but her comment stung quite a bit. Probably because I felt vulnerable without makeup and wasn't expecting a "professional" to react that way, but also because her apology seemed pretty insincere. My next appointment was a couple of months later and upon going into the clinic, I had that uncomfortable feeling return. The service was fine and the technician was great (I don't remember her name, unfortunately) but in all, it was really not a relaxing experience. I hesitated between two and three stars, but ultimately I thought the actual service was fine so I stuck with three stars. I understand it's a clinic and not a spa, but they would do well to maybe oil the door hinges so they don't squeak so loudly - not to mention every time they open/close a door, it sounded like they were slamming them. It's just the layout of the rooms - the walls don't go up to the ceiling, so you can hear every noise, including all the loud voices in the hall. Also, several times people walked into my treatment room by mistake. It was just very disconcerting. I think there's an expectation of privacy and perhaps a somewhat quiet environment when getting these treatments done that is not present at this clinic. I could certainly overlook this if everything else was great, but it just felt like one more thing that added to the list of reasons not to return. I made a joke about getting some WD40 for the squeaking door hinges to Silvia, but she just stared at me and said she didn't understand what that was. I tried to explain but it didn't seem to matter. Oh well. I had come prepared this visit with my tinted moisturizer to apply before leaving, which I did in the washroom. When I was done, there was no "thanks for coming" or any conversation about any follow up treatments - in fact, when I saw Silvia in the hall and asked if there was anything else, she just said no, so I left feeling like they didn't even want my business. This, combined with my initial feeling on my first visit, I guess I shouldn't feel bad about not going back. Whenever I try a new place (Groupon or not) the question I ask myself is would I return (and pay full price)? In fact, I'm more likely to return in future when I feel like I got a great deal on my first visit. In this case, my response would be no to both. Even with a discount, I'm not interested in going back. I've tried a few other places in the past couple of months and I'm happy to say I've found a place that I feel really good about and have chosen to go there instead for my future skin care needs. Customer service is so important in this industry so I truly hope that Silvia can try to be more tactful towards her clients in the future. read more

I love the team here!! Sylvia and Mark are great, but they have also hired wonderful caring people, that are very knowledgeable and all are passionate about the world of beauty. Gerald and Sarah are great! All are constantly learning new techniques and technology. This is a very happy clean environment. They do not try and push sales on you, and offer you the most honest consults, selling only the proper procedures that work for you! I've had my share of bs pushy sales experiences I can assure you. I'm 50, and a sunlover, so lots of wrinkles and sun damage. So far, I've had 3 microneedling treatments and am seeing good results. It's not an overnight fix, but I believe it will continue with more treatments, and patience read more

I booked an appointment to pick up a product but no one was there. I called them and they keep on insisting that they will never book an appointment on a Thursday! Wasted my time to go there for nothing. Waited from 10:15 up to 11am yet no one came. read more

I have been very impressed with the Anti-Aging Clinic. Their specialists are extremely knowledgeable and take the time to thoroughly explain the procedures and the benefits they will have for your skin. I have had microdermabrasion and laser facials at the Anti-Aging Clinic and have been quite pleased with the results. I am most pleased with the service and attentiveness of the staff, however, and for this reason, I will keep going back! read more

I read reviews beforehand and had high expectations going here , but don't let all these reviews fool you- I left this place feeling uncomfortable and unsatisfied. I don't ever write reviews, but after going to a lot of different spa clinic all over Toronto, I felt compelled to share my experience here. I purchased a voucher for two facials to use at Anti Aging on Groupon, thinking it was a great deal and the reviews online seemed generally positive. My first experience is when I first called into make an appointment, a man picked up and he was very unprofessional and had a lot of attitude when I tried to work with him to schedule a time for me to come in. When I told him I had a groupon voucher I wanted to use, he became even more irate over the phone and when I couldn't pull up my groupon voucher number right away his patience ran out, and he told me to call him back when I had it- very rudely. so when I went in for my actual appointment, I didn't even have a chance to take off my coat before I was shuffled into a small enclosed room to fill out the 'intake form' . They didn't ask me if I wanted to take my coat off, if I wanted some water , etc. Nothing. Perhaps, I'm just accustomed to great hospitality when I walk into a spa for the full Spa experience but I digress. So as I'm filling out this form, the same man I suspect that took my call earlier in the week, walked into the room to upsell me immediately. I had small acne scarring on my face and he right away was pitching me all kinds of services that had nothing to do with the facial that I came in for. Also, he didn't identify or introduce himself as a Dermatologist or even a medical esthetician- anyone that would have the educational or professional capacity to be addressing any of my skin concerns. I think he was just the store owner, but again, I don't know because he never introduced himself. So this 'consultation' that I was under the impression, based on the groupon voucher, that I would be receiving before my treatment was just a chance for them to pitch me on their services... I found this super unprofessional and felt uncomfortable the rest of my time there. On that same note, during this 'consultation', I thought they would walk me through the procedure I purchased (bought a groupon and it was a choice between microdermabrasion or chemical peel) but did not really provide any information, just asked me which one I wanted... The only reason I gave this place a 1 star was the Esthetician herself was really pleasant was unlike this man, was not trying to upsell me on anything, and seemed quite knowledgeable. Now as I was leaving, mind you this clinic is VERY small, that same man, the receptionist, AND the Esthetician all were hovering by the desk as I was paying to leave. This made for a very uncomfortable exit, as I wanted to leave her a tip but I'm used to doing something like that discreetly so I found it extremely weird that she was right next to me the whole time and it made me feel very uncomfortable. I think the staff here lacks a certain professional etiquette that doesn't make for a warm or an inviting environment. And I understand that someone that has a groupon voucher may not be the most profitable customer for your business but I would think that ensuring that even those customer are having a great first experience would be important in terms of generating recurring business. I would not recommend this place, not even for the price. I bought a two pack and will not be going back for the second one. read more

I have been there several couple of times. They always take their time with the treatments and are very punctual. I have always had extremely good results. As well, the prices/packages are very reasonable. read more

My skin was in very bad condition prior to getting spectra peel laser treatment. I had acne on my forehead and cheeks. Pimples on top of pimples it seemed.  I hated how rough my cheeks felt, & wished for smooth feeling skin that I once used to have. For the longest time I tried different methods, and treatments to get rid of the acne or lessen it , but nothing ever worked, & it never got any better. So I went online found this place that seemed to have better rating than most places and they had the type of treatment I was looking for. After 3 spectra peel laser treatments, my face was clear and acne was gone. And I even noticed after every treatment that my skin was  looking better & better.  Any sun damage, blackheads or freckles, were removed as well.  People that knew me, noticed the change in my skin almost right away. It has been about 5 months now since I got my spectra treatment, my skin is still more clear than it's ever been. The knowledgeable, easy going staff make it a great experience as well. I could see that Mark truly cares and is passionate about his job, he wants to succeed for you. Very happy, highly recommend this place if you want nice clear skin. Thank you. -Maya. read more

I went there a few days ago for the first time, for a microdermabration session and I must say, this was one of the most pleasant sessions I've had in a beauty clinic in a long time. Sadly, I've gotten used to the pretentious, up-sell culture of many Toronto high-end clinics, and I didn't feel any of that here. The specialist was extremely knowledgeable, took her time with the treatment, and she tailored the session to my skin type. I also loved the overall atmosphere of the place - they were very friendly and pleasant to deal with. I haven't tried any other treatments there yet, but so far, the micro session was wonderful. Will definitely be coming back. read more

My skin concerns: - scarring/tiny holes on the face due to cystic acne - light brown skin hence vary of laser treatments - occasional breakouts due to hormonal imbalance I had purchased a voucher for three chemical peels and went to this clinic to get my first treatment. As other reviewers have mentioned, the staff here are extremely friendly, non pretentious, and punctual. The place was clean on all my visits. Staff gave me adequate time and prices were very reasonable. Silvia did my chemical peel, during which she recommended the laser resurfacing treatment (spectra laser - as per youtube) for my skin. She offered a package of three in place of the peels and offered to adjust the coupon price towards the laser. I was skeptical for a number of reasons: laser is an extreme procedure (at least in my eyes), plus I have brown skin and laser is most effective for light skin. Mark and Silvia did my skin analysis and assured me they would initially start with a light setting to see how my skin reacts. Fortunately, for me, my skin reacted very well and after 3 treatments, I have seen noticeable improvement in my skin tone. The scarring has diminished (although not completely gone but an improvement overall). Pores are refined and skin is glowing. I am very happy with the service and would definitely return in future. One thing I would recommend is that this laser is most suited for people with oily skin or teenage acne; I have hormonal acne so the laser didn't do much in terms of stopping the acne from coming back. I am still getting breakouts around periods time each month but I knew this going in. Also, I have tiny holes on my cheeks from years of battling acne. Although I feel these have been smoothed out somewhat, there wasn't a huge improvement in this area. Mark suggested fractional laser might be more suited for these. I am a little disappointed that I still have to keep looking for other procedures to target my skin concerns. However, overall, I am pleased that the laser was effective in getting rid of most of the scarring. read more

Staff are friendly, kind and a great atmosphere. They are accommodating and easy to communicate with and despite the name its not just for older people and aging. They do great work for just brightening and rejuvenating your skin. My skin couldn't be happier! read more

My experience here was nothing short of excellent. Someone, like myself, who has little knowledge on facials, chemical peels, and etc, the esthetician had explained everything and even went into detail about differences of treatments. Upon agreeing on a facial treatment for myself, she prepped and made me feel relaxed. My skin looks great and I recommend their diamond tip microdermabrasion! Definitely worth the groupon price. One of(?) the owners is a great, knowledgable man who made me feel like I was at home. This is the place for all aesthetic needs and procedures. Will definitely return in the future! read more

I have been to Anti Aging clinic four times for laser therapy. They took time to explain to me how the therapy would work . They were very cautious and made sure that treatment is good for my skin type. Their machine was substantially better than the ones that I've seen in other places. Also, it has a cooling system mounted on the probe that makes the whole process much easier. Operators are nice and professional. One of the best things that I like about anti-aging is that they involved me in the treatment. We communicate very well and this is why I feel very comfortable when I'm there. And finally, prices were reasonable. I recommend Anti-Aging Clinic to everyone. read more

I've been going to the Anti-Aging clinic for tattoo removal and am so thrilled with the results! They recently got a state-of-the-art laser and in the first session it lifted my 10+ year old tattoo over 30%!!! I couldn't be happier, a (maybe not so smart) choice I made when I was 16, that I thought would be stuck with me forever, is almost gone! Backless wedding dress: here I come! Since starting my tattoo removal, I also decided to try out the laser hair removal and am more than satisfied with those results too! It's nice being able to go in to one place for both treatments - a one stop shop. Everyone there is extremely professional and the environment is very sanitary and relaxing. What I like most about the Anti-Aging Clinic is the enthusiasm and passion in their work displayed by everyone there, but especially Sylvia and Mark. I definitely recommend them and will go back for any other treatments I should need. read more

I cant even say how thankful I am of the amazing Anti Aging Toronto Team of Mark, Silvia and Sarah. From the initial consultation to the times you go for treatments, the kind of accomodation they extend to their clients is just exceptional! I know that the number of clinics available makes deciding where to go for treatments difficult cos they all promise the same thing but Anti Aging Toronto beats them all up with the manner they deal with clients (believe me Ive called and been to a lot in the GTA and you only want to deal with the ones who truly care about your concerns). I suffer from acne and I had the Spectra Peel Laser done. My skin type WAS "oily". I have lived the past years not being able to go out without make up. Now, my scars lightened, I can go out with little to NO make up (I thought this would never come) and most importantly, my face is no longer oily. Thank you very very much Mark, Silvia and Sarah! Every appointment i had was such a pleasurable experience. I can't just thank you all enough! read more

I purchased 3 groupon vouchers for this establishment recently. I gifted two to a friend and kept one for myself. What chaos and ineptitude. The owner could not seem to understand the situation. My friend and I had one treatment each. Leaving one treatment unused. Mike at the reception was yelling and threatening. He was adamant that I pay taxes on 3 treatments when only 2 were used and the third treatment was being returned to Groupon. He called me a horrible person and refused to listen to the fact that I should pay taxes only on services rendered. He threatened to call the police and I encouraged him to do so. This was not the first altercation with Mike. Previously on the phone when booking my appointment, he stated that a facial was a treatment with extractions and the facial peel my friend and I were booked for did not include extractions. I did not bother educating him on the fact that there were many different types of facials out there. He was clearly an egotistical, aggressive, and totally unprofessional person. Sarah, who did my treatment was quite professional and her customer service was skills were appreciated. I hope she can find work elsewhere I do not expect this Clinic to be opened for very long. I left Sarah a generous tip and paid taxes on the 2 services received. read more

I had purchased a groupon for one chemical peel/microdermabrasion and I must say what an amazing, comfortable, and educating first experience it was! Despite my busy schedule, they were able to accommodate me last minute (I had my chemical peel just this past Sunday). As I arrived, the converted-to-office chic modern home was very clean and welcoming; every staff member I came into contact with that day had smiles on their faces, very kind and well-knowledged and not ONCE did they ever rush me with my questions/trying to find out more. They really do their best to make sure your experience is tapered to your needs and they do all they can to keep the clinic clean and welcoming! The appointment started with an in-depth consultation with Silvia who was the lady who had booked me in! She was very thorough in making sure I understood how everything worked, what would be the best solution for my concerns (acne scarring, pigmentation, large pores); she was very honest about the results and costs, and even suggested several options. She explained the process of the different options and after care. Once I had signed off on the paper work and decided that a Chemical peel was the best option for me; I was guided to the treatment room where I was handed off the Sarah, another smiling and kind staff member who did my chemical peel. Sarah made sure I was comfortable from the moment I walked in and situated myself on the comfy table. She was very kind in explaining everything, thorough in prepping my skin, being very attentive that I was comfortable (ex. making sure I rested comfortably on the table, asking how my skin felt if it was burning up too much during treatment, attempting to play some music despite the power outtage, etc.). Every attempt was sincere and carried through into a positive experience for me. Before I knew it, the treatment was over! The whole process was not scary and they had prepared me for exactly everything and how I would feel during the peel. I was suggested to return for chemical peels 3-4 times a year...which I am seriously considering. After the process, I was given some more information regarding after care, what my options are for future treatments at this clinic. I must say I will be back for more chemical peels and maybe try a microdermabrasion as per Sarah's suggestion! I am very happy with my results, and even though I know it will be a few more days before I see the FINAL results on my skin, my skin is definitely looking brighter, healthier and this was my very first peel. My manager at work even complimented me that my complexion improved and is visibly noticable. I wanted to note that a student in repayment thanks to OSAP, I appreciated that they did not push sales, nor did they make me feel any less of a patient. In the past, some clinics I have been to to push and push sales...even if I make it evident that there is no way I could afford the treatments costing hundreds of dollars. Silvia made me feel comfortable and was upfront and honest about the results of the treatments, that they would take time/commitment for lasting results. After treatment, I did look up prices online and despite not being able to afford the laser treatments; the chemical peel/microdermabrasion treatments were quite fairly priced and actually do-able...the results truly speak for themselves and worth the cost! They even have a points reward system for a free microdermabrasion! needless to say, I have many kind words/praise to offer (and most likely will be back for future treatments) but you will have to experience it yourself to truly experience this 5-star treatment! THANK YOU ANTI-AGING CLINIC FOR HELPING MY SKIN! :) read more

I had never been to any sort of clinic like this before and I was somewhat nervous - I had no idea what the people working there were going to be like, and if I was going to be at all uncomfortable. But I was so impressed! Everyone was so kind, went out of their way to make sure I was comfortable and happy with the procedure, and the results from my laser hair treatment went above and beyond what I was expecting. I've only been to one session so far, but rather than dreading the next few, I'm looking forwards to them because it was such a pleasant experience. I wouldn't hesitate at all to recommend this place to friends! Great experience! read more

Today I had my first microdermabration at Anti-Aging Clinic. The staff was very kind, knowledgeable and professional. So I will definitely be continuing with this clinic! The atmosphere is very friendly. I was explained every single step of microdermabrasion as well as the cosmetic products that were used. The procedure was very pleasant and painless. I am extremely happy and pleased with my treatment here. I really recommend this clinic very highly. read more

Not a pretentious clinic, easy to talk to, take time to ex,ain, not pushy. Had a laser trearment doe the 1st time in my,life called spectra. Good result so far. read more

Sylvia at the anti aging clinic is fantastic! She immediately put me at ease regarding some of my concerns about getting laser hair removal done (after having had two negative experiences in the past). She is knowledgeable, professional and thorough and unlike a lot of practitioners out there, the anti aging clinic has the right equipment to get the job done.I would highly recommend their services. read more

This is an awesome place! If you need laser hair removal, this is the place to go! So far ( after only two treatments), I am really impressed with the results. I was not expecting to see results so early into the treatment and I would definitely recommend Silvia, the laser technician, to everyone. She made me feel very comfortable and relaxed from the moment I stepped into the clinic read more

Can't say my experience was great. The woman named Silvia was very pushy trying to get me to purchase a Spectra treatment i was scheduled for a Microdermabrasion. My skin is fine so why would I need Spectra? I do not like it when Clinics give you the sales pitch. I was very uncomfortable and she went on and on. Luckily someone else arrived and she left me to speak to them. Would not go there again. read more

Not happy with my recent treatments to remove sunspots on my back. I"m disappointed because I like both Mark and Silvia and I did give them 5 stars for the laser hair removal treatments I received from them a few years ago. But my Spectra treatment for sunspots did not work. The laser did not do much at all to remove my spots. Only a couple scabbed over and are now lighter. What's annoying is that most of my sunspots are even more noticeable now because they became darker after my treatments. I waited thinking that since they turned dark, they would flake off as I was told, but that did not happen. They remained dark. Also, Silvia did a laser test on my leg to remove a spider vein and burned me because too much energy was used. I blistered and scabbed, had to go to the doctor for medication and I'm now left with a scar on my leg that is more noticeable than the spider vein. I told them a few times that I did not think the Spectra spot treatments were working for me, but Mark reassured me they would, so i continued with them. In the past I had IPL treatments at another clinic for other spots and that was successful. I wish now i had gone back there and done IPL. I recently texted Silvia explaining that I would not be returning for more treatments and why, but I did not receive a response. I'm actually quite upset about this and im also very disappointed that I spent $200 for poor results and a scar to boot! I will now need to spend more money to have further treatments to correct this and to also lighten my scar. Mark did say that he would treat my scar, however I prefer to go elsewhere after this experience. This has caused me a lot of anxiety. read more

I cannot put into words how much I appreciate the amazing service at the anti-aging clinic. Mark, Silvia and their friendly, knowledgable staff go out of their way to make sure that their clients understand their skin condition, options available, as well as treatment protocol and expectations. They are beyond knowledgable in their field and go out of their way to make sure all clients achieve the best results possible. I always know walking in to the clinic that I will be greeted with a friendly smile and a warm atmosphere. While maintaining a professional environment, Mark and Sylvia go above and beyond to make everyone feel comfortable and to ensure that the customer leaves feeling informed and satisfied with their treatment results. From my own experience with treatment for melasma and other dermatological issues, I can say that I have been very satisfied with both the treatments I have received as well as the products that have been recommended. Well worth the drive from London and I look forward to many years of being a client of these wonderful people. After only months of visiting them, I feel like I am not just a number to them, but a friend and a client. read more