I went to visit RS Orthodontics and was informed in order to receive any information about…read morecorrecting my underbite created from a sleep apnea oral device, there would be a charge for a consultation of $50, which I agreed to pay. As soon as the orthodontist stepped into the room, I informed her that I was retired and didn't have ortho insurance and was concerned about the costs, she stated, if costs is the concern, I'm not going to be your low cost solution. I sat in the chair for 5 minutes and she charged me $50. More interested in making money than taking care of patients.

I agree with Mary S. At no point during my…read moreexperience was I happy with rs ortho. Dr.Sebbahi herself was rude and disrespectful not only to me but to her workers. She never knew what she was doing. If a brace came lose, she left it, her course of treatment was never clear, etc... She never talked to parents directly. I noticed she never had the same workers and could not keep anyone. She was never able to get my insurance after 3 1/2 years. When we wanted the braces off, she wanted us to sign an agreement. We are now at a different orthodontics with braces again, because even after 3 1/2 years teeth are not straight. Overall, I wish I had asked around more because now when we mentioned where we went the reaction it never good, and everyone seems to have the same kind of story.

I needed a crown on a molar and Dr. G gave me a perfect one! The staff is also pretty perfect from…read morethe moment one enters the door. They get an A+!

Love this place!! Called three different dentist offices for an emergency veneer reinstallation…read morebefore a major trip out of town. This office was the quickest to contact me and in place of the old veneer, I had a crown made and the two week wait was worth it! I am now sporting a nice looking set of teeth although the crown is in the front. I am also deaf myself and the staff is very accommodating. Came back for a dental cleaning although I have my regular dentist. This is now my go-to. The dentist is also nice and professional!

Everyone from the receptionist to the owner have been top notch in every aspect during every visit…read more Susan went out of her way to answer my barrage of questions and I always leave out of there feeling like I was a vip. I'd recommend them to anyone I know!

Dr. Cruet & Dr Walker were exceptional during the visit with our child. However, the personnel in…read morecharge of insurance & billing is horrific. Worst experience ever with a dental office. Insurance information was provided at the time of consultation prior to leaving. A week later received a message asking if I could provide it as if I never did. Then during that week demanding a deposit of $3,000.00 without even checking with insurance for coverage. Threatening with a no later date in order to even firmly schedule the appointment. If this wasn't the only facility in town or the surrounding area that offered sedation, I would immediately have gone elsewhere. Ultimately had to cancel the appointment that had been tentative scheduled since the end of July. Today is September 1st. Still no help from their billing department.

The worst experience. They cannot make any appointments shorter than 8 months. I called to…read morereschedule for August '26 and they told me March '27. Who goes to the dentist every 8-15 months?

After 8 years of not seeing a dentist because I was terrified to go because I had two butcher…read moredentists work on me before I gave these guys a try on a referral from my wife. This place is top of the line and I could never have asked for a better experience. 10 stars in my book.

I have had a lot of dental work done over 60 years and I am very satisfied with the friendly and…read moreskillful care I receive from the doctor and staff at The Smilist Dental. I have been going to this practice for 3+ years and have always had excellent care.

My dentist extracted a badly damaged molar this afternoon. I told her multiple times that I cannot…read moretake ibuprofen as it interferes with my blood pressure meds. So she agreed to call in a prescription for a few Tramadol - only she didn't. She went home to her family while I am now going to suffer in pain all night. Do not patronize this practice. I am done with them (last year they totally botched an extraction and I had to beg them for pain relief). If you are reading this, anyone at the practice, do better. Frank Boyle Knoxville, MD

I could tell I was in good hands. He explained everything, was courteous and obviously very…read moreskilled. I highly recommend him. The waiting room is warm and the staff are very nice.

My first visit to Dr. Rainieri went well. When I called to make an appointment, they asked for my…read moreinsurance and told me that they had to call insurance to verify things were covered before an appointment could be made. (This makes perfect sense as it protects me.) Since I only have a discount dental plan, I didn't need to wait and was able to make the appointment. The woman was very nice on the phone. Upon arrival, I was given 3 forms to fill out. While doing so, there were several clients in and out. ALL of them were treated with respect and kindness. One woman came in to talk about a bill she was having issues with between the office and insurances. It was very cordial. Time was taken to make sure they had proper insurance for both the woman and her husband. They had a complicated insurance process. The office staff and the woman worked through the issue with NO rudeness or disrespect. I was also treated with respect and kindness by the office staff and the dentist for the entire visit. Please disregard the negative reviews here. Sometimes people want it to happen a certain way without giving regard to the necessary office processes. These women in the office were VERY VERY Nice and easy to work with. I have to go back for another visit or two and am happy to have found such a great place (even though I have extreme dental visit anxiety)

It used to be a great dentistry, but now it's the worst one…read more They canceled my appointment in March and haven't schedule a new one since then. It's been 4 months. The phone reps are rude and do not even care. I won't recommend this office to anyone who values good and responsible service.

I can't remember a time when I actually looked forward to going to the dentist. Going to this…read morepractice comes about as close to that as I've ever been. They're professional, caring, gentle, and everything else you could hope for from a dentist. The atmosphere is almost relaxing. Hard to believe, but it's true. They will also work with you on your bill, and not try to maximize what you pay for a procedure. It's no wonder that this practice has a waiting list of people who want to use it.

it's a very nice modern facility with easy access, Drs. Colliver and Chen have both done…read moreoutstanding work for me. The hygienist is the best I've encountered in a long life of cleanings. And the office staff is always friendly, efficient, and a pleasure to deal with. Highly recommended!

I want to say that adding the Smilist to your practice cannot be worth your clientele. I love my…read morehygienist, but as of right now I am actively searching for a new dentist. I apparently owed $56 from my last visit in September, which was not disclosed to me at that time. I usually pay any outstanding balances when I come in. The Smilist however could not wait until January 31st. Instead they harassed and threatened me for $56 which eventually cost me a $2 service fee! Unacceptable!