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    Zainali Lobat, DDS

    3.0 (2 reviews)

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    Family Smile Center - Our "Magical" Team!

    Family Smile Center

    4.3(12 reviews)
    1.1 mi

    Best dentist I've been to so far. The woman who was cleaning my teeth was very thorough. I like how…read morethey have TVs you can watch to distract yourself.

    Dr. Dinh is a very nice man, if you like a con. Unfortunately, I realized it to late. When I became…read morehis victim , I had no pain in my teeth or gums. I had several old silver fillings that I wanted replaced due to cosmetic reasons, a build up from a route canal that had no pain and a tooth that was slightly chipped . Dr. Dinh refused to replace the fillings until I had agreed to let him crown both teeth with no pain. I should have ran. I finally agreed to let him crown the two teeth ( one was a molar). After he finished, I had to return to him approximately 7 times complaining that food was getting trapped in between the molar and it had became very painful. Instead of replacing the crown he continued to give me the run - around. Mind you, I had been going to him every 6 month to have my teeth cleaned , examined and x-rayed. All of a sudden he said i had bone loss where he put the crown. I ask, "how could this be"? As a result of his negligence I have severe bone loss where he put the crown and now the tooth has to be extracted. The tooth in front of the molar has constantly hurt every time I bite down on it. He continued to con his way through every visit. Please, run from him if you want to keep all of your teeth in your head. Wait time 10 minutes

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    Reception area

    Bright Now Dental & Orthodontics - Frederick - Bright Now! Dental in Frederick, MD

    Bright Now Dental & Orthodontics - Frederick

    1.9(50 reviews)
    3.4 mi

    I don't usually leave reviews but I feel the need to warn everyone to steer clear of this business…read more I went because they are in my insurance network and I needed to have work done before I start infusion therapy. The first visit was okay except for the way they positioned the plates for the X-rays as the plates cut into my gums They came back with a long list of "must do's." About $10K worth of them. One must do was two root canals. They don't have an endodontist on staff so they "looked for one for me that was in network." The refered me to one in Owings Mills. I live in Frederick. I looked for myself and found one in Gaithersburg. (He was amazing, by the way.) He gave me the instruction to follow up with Bright Now within two weeks. That was on 3/17/26 . I had already called and left the message with Bright Now about that first appointment. I tried calling Bright Now again and got the voicemail. I tried multiple times and just got the voicemail. No one returned my messages. On 3/31/26, I finally called Bright Now at opening time thinking they had to be able to answer the phone first thing in the morning. I did get an actual person who told me that the reason they couldn't answer the phone (and apparently not return calls) is because they are short staffed. Keep in mind that on my first visit there were at least three people behind the counter. They offered me a return date of APRIL 28! Way too late for the follow up. They also refused to allow me to go to the other office in Frederick. I understand continuity of care, but this is an exceptional occasion. If you can't provide timely care in one office, why can't another one do it? I tried to reach someone in corporate on line, but to no one's surprise, they don't have a customer service option. I called the only number available, which was of course a scheduling line. The first agent said he would put me on hold, but just put me back in queue and the line disconnected. I called back and got a nice young lady who at least listened to my complaint and said she would pass it on to her supervisor. I'm fairly certain it ended there. She did tell me that really the only way to file a complaint is in writing sent by USPS. She gave me the address and said to mark it "complaints." Bless her heart, I think she really believes it would get farther than the nearest trash can. Regardless, by the time any mail got to California from Maryland, and presuming that it actually does get read, by the time they get back to me, it will be too late. This is why people avoid dentists.

    Charlotte doesnt respond to emails. She only responds to…read morethese reviews. This place is very consistent with their awful service. I made an appointment about 3 months out since that's how backed up they are. And they canceled on me within 24 hours.

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    Bright Now Dental & Orthodontics - Frederick - Bright Now! Dental in Frederick, MD

    Bright Now! Dental in Frederick, MD

    Bright Now Dental & Orthodontics - Frederick
    Bright Now Dental & Orthodontics - Frederick

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    Zainali Lobat, DDS - orthodontists - Updated May 2026

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