Mom was due for a vaccination and we were unable to get this done and her primary physicians…read moreoffice. I circled around to several pharmacies with little to no luck. About ready to call it a day when I was in the neighborhood and thought this might be an option. Walked in and presented some pertinents about mom and we were all set to make it happen. After a very short wait she was back in a private exam room and we were all set. Care quality was excellent. I have had a fair amount of success here over the years. Will definitely seek out care here as opportunities arise. Facilities are immaculate which I appreciate.

I wasn't feeling well so I made an appointment here. It is easy to make an appointment online. This…read morewalk-in clinic is definitely different from urgent care clinics. Wait was definitely shorter and not many patients. After checking in at the front, I was immediately brought into the exam room. Within a few minutes, NP Thao Giang came in. Thao was very professional. She showed concerns and answered all my questions. After the examinations, she prescribed me antibiotics. Thao and the staff were very friendly. I definitely would come back here again if i am sick and do not want to wait a long time at an urgent care :)

I recently went to see Travis T. Tollefson, MD, MPH in Midtown for a second opinion regarding an…read moreENT issue, and I honestly could not feel happier with the experience. From the moment I arrived, the entire office was welcoming and attentive. One thing that really stood out to me was that no one made the visit feel rushed--something that unfortunately isn't always the case with medical appointments. Dr. Tollefson took the time to really talk through everything with me. He explained the situation clearly, went over the pros and cons of my options, and made sure I understood everything before making any decisions. I left the appointment feeling fully informed and completely comfortable with the path forward, which is exactly what you hope for when seeking a second opinion. There was also just a calm, thoughtful atmosphere during the visit. Instead of feeling like another quick appointment on the schedule, it felt like genuine care and attention were given to making sure I had all the knowledge I needed. Helpful tip: If you're looking for a second opinion on an ENT or facial surgery issue, come prepared with your questions. Dr. Tollefson really takes the time to answer them thoroughly. Finding a doctor who is both knowledgeable and willing to truly walk you through your options is rare, and I'm really grateful I found him. I couldn't have asked for a better experience.

Dr. Tollefson is truly one of a kind. His kind personality and sense of humor will immediately make…read moreyou comfortable being around him. Must be the gemini charm in him? Although he specializes in facial plastic surgery, he also travels to Ecuador and China to care for children with facial deformities such as cleft lip and palate. This man has a heart of gold! Once he arrived into the exam room, He immediately made a comment about Madbum! But wait! This guys a Royals fan. Was he trying to impress me ? Haha. ! I was sent to Dr. Tollefson not because I have insecurities or because im self conscious, but because I am my very own toughest critic. I can nitpick all day about things I notice on my face but are completely invisible to other people like Dr. Tollefson himself. What I wanted to have done, Dr. Tollefson refused to do because he's jus the type of person who wont do something he feels isn't important or beneficial. He could've easily agreed to everything and possibly botch my face but he told me he looks at patients as if they were a family member and if he'd want them to go through these procedures. What a kind man, you are mister Tollefson! So even though I didn't get anything done by him, I do have to say that I recommend him because he's honest, kind, and passionate about his work.

I had high hopes for this medical office, and specifically in working with Dr. Kellen Na. She is a…read morepretty good listener and clinician, however, she upcoded my husband and charged him for an issue that's been on his medical history for 30+ years and claimed that it is separate because he brought it up. That's the whole point of a physical, to bring up and discuss ONGOING and LONGSTANDING medical conditions, is it not? So that eroded our trust in her. As for myself, she was ok, but not very opened to other than conventional medical treatments and more or less minimized the efficacy of using functional and more holistic medical treatment modules and modalities as well as supplements even though there's plenty of medical literature showing that natural remedies are not inferior to synthetic lab-formulated treatments for many conditions and in many cases, the more natural treatments yield as good if not better results with much fewer side effects. Dr. Na also quoted sources like American Cancer Society (it's a hugely questionable "non-profit" whose CEO makes over $1M a year and also they've been accused of overly pushing statins etc. https://blog.charitywatch.org/1-million-charity-compensation-packages-2024-update and https://www.quora.com/Is-the-American-Cancer-Society-a-scam Also she had a hard time performing a pap on me, and thankfully they use a plastic instrument now instead of the metal one, or else I would probably have been screaming. She did get the speciment she needed, but it was not a pleasant or smooth experience. So unfortunately, I don't plan to be under Dr. Na's care anymore.

I sent a message to my doctor and received a callback to schedule an appointment for the following…read moreday. I had been feeling ill for several days and suspected the flu. The medical assistant promptly returned my call, and all vital signs were taken appropriately. I had a quick and efficient visit to the clinic, resulting in a diagnosis and prescribed medication. The experience was great, from the front office to the back office team! Love Dr. Lao, but as she was out the Express Clinic Team were great!

The receptionist at the front desk is terrible. She will hang up on you, no F*** given. Ask her…read moreabout any new procedures they provide, she doesn't know. Submit a complaint to client relationship? They don't care and will not call you back. Terrible place and stay away.

Very disappointing experience with this ENT department. Despite multiple attempts to contact them…read moreabout my son's ear tubes procedure, no one ever followed up. If you have a referral for this clinic, don't bother scheduling the consultation appointment that takes months to get. Our consultation appointment from 11/2025 was scheduled since August! Went in for the appointment, which went well, we really liked Dr. Faucett. At the end we were told we'd get a call in a week or two to schedule the procedure. Never heard back from them since.

Do not come here and requesting my insurance Remove them from referrals…read more Arrived at 7:52 PM after being referred by an advice nurse, expecting to be seen since Sacramento Urgent Care lists last patient check-in around 8:00 PM. I was turned away and told they had already stopped accepting patients at 7:45 PM. The advice nurse had also tried calling around 7:30 PM and received no answer. What was especially concerning is that the clinic was not busy at all--there were no patients in the waiting area, and staff were sitting at the front. A staff member stated they had already "closed everything up" and were ready to go home. This was not a situation where the clinic was overwhelmed. I arrived before the stated cutoff time and was still denied care. This experience was inconsistent with their posted hours and creates a barrier for patients relying on accurate information to access care. If the clinic chooses to stop accepting patients earlier than advertised, that needs to be clearly communicated.

This urgent care was wonderful. Parking was plentiful, and it was very easy to access right off the…read morefreeway. The office was exceptionally clean, and the staff was super friendly and welcoming. We arrived at a good time, so the wait wasn't too long either. I noticed some of the previous reviews weren't very helpful or reflective of our experience, because ours was 100% positive. I would absolutely come here again. My daughter was treated for bronchitis, and we're hopeful she's now on the road to recovery. ‍

Had to drive 4 hours for this appointment and it ended up being a huge waste of time. The doctor…read moredidn't think critically about my case at all. No investigative work was done. He showed no care for me as a patient or person. He didn't look at the forms I filled out at all. In the end he just punted me back to the next doctor. The reception was really slow. I must have been standing there for 10 mins at least In basically complete silence while she was getting down my insurance. The other man behind the desk was swearing a decent amount and gossiping while I sat and waited.

Oh my word, I was hoping I got this opportunity! I had given up on medical care. 6 months ago…read morethis lovely doctor accepted my husband and I as patients. The care we have gotten is amazing. She listens to you and honestly cares about you and your health. She is not just a yes doctor but truly care to get the results needed to live a comfortable life. He office staff is also amazing and Dr. Devon is the same caliper of doctor and would highly recommend these two over and over they changed me and my husbands life. educated us on what our issues were and that helps so much. Greatest doctors ever???THANK YOU OVER AND OVER!

I've been seeing Dr. Belcher for years, and she's absolutely amazing. I recommend her to everyone I…read moreknow--both of my parents also go to her! She's one of those doctors you want all your friends and family to have. As a Black woman, I feel like she always makes the best decisions for my health and truly understands my unique needs. She has a way of making you feel seen, heard, and cared for in every visit. If you have the chance to make Dr. Belcher your primary doctor, don't hesitate--there's a reason she's so highly rated. She's simply the best!