Male staff member won't let you in the office if you aren't wearing a mask and they sell them $1. Right away he has like this attitude like why are you here. Came in for rib pain and was told they can see me the next day. And I also called on the phone prior and they told me the next available appointment is in 2 weeks. What a joke read more

I came here today with my mother for her immigration physical exam. The front desk staff was very kind and helpful when entering the clinic. The Medical Assistants were also very kind with any concerns that she had. Dr Carbayo is very understanding and caring. I Hope everything in this process turns out very well. read more

I was seen today for my immigration physical exam and even though I have seen Dr. Carbayo in the pass, I was still very much nervous. He made me feel at ease and comfortable during the examination and felt that I made the right choice. I will speak to my attorney so that he can refer his clients as well. the price was less expensive than other clinics not including vaccines but they refer you elsewhere if you have no insurance. read more

My mother had a great experience with the doctor. However, she was treated HORRIBLY by the male staff assistant. He spoke to her in an unprofessional manner, made very disrespectful and insulting comments, and had no patience whatsoever. He was extremely demanding to the female staff and acted like he was in charge of the entire office. I am beyond disappointed and shocked at the level of unprofessionalism and lack of patient care quality by this staff member. Based on the reviews of this office, I gave the benefit of the doubt that they would have taken action with previous complaints about this same staff member. Unfortunately, it seems like this office does not care enough or has not done anything to improve the staff's performance. read more

The doctor is very kind and the lady at the desk also, I paid a reasonable price for my immigration exam, thank you.

I'm here for a medical exam - a requirement for my immigration. They have a cheaper price compared to other immigration doctor. Their staffs are very friendly and welcoming. I like their office as well. Doctor Carbayo is knowledgeable during his assessment. They only took my blood and urine specimen that time. You have to wait 5 days to get results and they'll give the sealed envelop. They have a different schedule for medical exams intended for immigrations so make sure to call them first. read more

Wish I could give 0 but because of the dr I'll leave at least 1. So much to say after today which I'm upset about I'm sad to think that we have lost a really good doctor just because of the bad service the front office gave! First of all when I made the appt a Tuesday morning they asked for me to send updated insurance information which we now have private insurance. Saturday morning comes 4 days later they said insurance is not eligible they were running medical instead of updated insurance they never checked the new insurance or the email where they asked to send insurance at. Anyways we get there they said we have 200 copay for emergency appt if it where an emergency we wouldn't wait 4 days it was a physical which is a 20 dollar co pay. Then to make it worst they have my husband a used masked! This was the icing on everything and they were insisting it was a new mask! You can tell it was used ! It had Makeup and the wiring part of the mask was bent! Sadly after talking to the office manager my husband said we'I'll just find a new doctor with more profesional staff. Dr Carbayo is really good and cares about his patients sad to see that representation as soon as you walk into his office which is 100 x's better than his old office! read more

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Dr. Carbayo and is staff are simply the best. We all tend to go to the doctor when we're ill, and I do as well, but I've also come to rely on Dr. Carbayo for maintaining wellness, which is probably more important. The staff is professional and friendly (especially Sylvia), the office and waiting area are comfortable, and the examination areas are sparkling clean. I can't recommend Dr. Carbayo highly enough. read more

Dr. Carbayo is a great doctor. Additionally, his staff, Luis and Silvia, are phenomenal. Everything i am sick i come here and i am cured!! Dr. Carbayo and his staff are not only my primary care - they are family. read more

Dr carbayo is a good doctor but i don't like his medical assistant, luis is his name i believe because he's very rude and demanding Acts like he own the place, he doesn't even knock on the door to come in like okay LEARN A THING OR TWO ABOUT MANNERS. I would have given them 4 stars at least but i rather not, teach your medical assistant or whatever he is some manners and how to treat the patients. read more

My family and I have been going to see Dr. Carbayo for about 15 years now. He is a kind, caring and compassionate doctor (hard to find these kinds of doctors now a days). We had lost touch with him when he moved offices but we resumed our visits to him once we found him and we'll never lose him again! The waiting time to see him is often long... BUT it's for a good reason (you'll appreciate it when you're the patient he's with). He takes his times with his patients, not looking to just treat the immediate symptom but rather works with you to try to get to the underlying cause. He listens carefully and answers ALL your questions thoroughly. He never makes you feel like you're just a number and a patient he needs to get through the queue. I cannot recommend him more highly, if there were another 5 stars with which to rate I would use them without hesitation. read more

I meant Dr. Carbayo !!!! My apologies doctor. Anyhow he is great just wanted to be sure people knew that he really stepped up to the plate when we needed his help. He moved to a new location and it's very nice. My father is changing his pcp back to him because the new one he needed for a surgery is terrible . read more

A Mexican Doctor that speaks and understands your language in Santa Ana is not as easy as it sounds now a days. I was very pleased to find Dr. Carbayo, he was very forward with his answers and he was able to find out what was actually wrong with me. I recommend this doctor with my health and to others in my family. The waiting may be long but surely worth it. I hope this review helps you to make the best decision for your health. read more

my mom has been seeing dr carbayo for most of her adult life - i wanted to take a moment to thank Silvia and Luis for becoming part of our life and for your genuine concern and care for my mom. dr carbayo as well - thank you for being a great support for my mom and her health. always thinking a head of what else can be done to help my mom physically and emotionally. i know she counts on you guys for all her health concerns and im so glad that dr carbayo has such an amazing staff who always goes above and beyond for my mom. congratulation on your new place. my mom says its amazing!!! saludos a silvia y luis. se les agradese todos su esfuerzo y trabajo. read more

You call this person a doctor? A true doctor cares for its patients and makes sure they are well. Dr. Carbayo instead of helping my aunt with her condition, he told her that it was all in her head and that she was provoking everything ??? What type of doctor says things likes this???? First diagnose if anything is wrong instead of making conclusions! I switch my aunt to a different doctor and I'm glad I did. It is important to make sure your love ones are in good hands. I don't recommend Dr. Carbayo read more

Switching doctors soon. Last time I saw the guy after 3+ years of not going in, he spent all of less than 5 minutes listening to me try to express where I feel pain on my back, how it affects my arms movements, and how I feel it probably affects my posture, etc. He looked bored those few minutes, sighing when I tried saying how I have to stand a certain way so my shoulders can feel even, like he couldn't wait to get to a patient he actually liked. Only good part of this office was the ladies at the reception desks, made me feel welcome but the doctor was a different story. read more

My wife and I waited for more than 3hrs just for them to keep her in a room without tending to her. She waited there 30min more before we decided to leave. Better open up your schedule if you want to visit this doctor. So disappointed. Will be changing doctors. read more

Dr. Carbayo is literally one of the best doctors I have encountered. I met him at a very young age when my mother got diagnosed with diabetes about 18 years ago. I went to numerous doctor appts with my mother and attending diabetic classes he offered at his other location. I was just at kid at the time but, I will never forget the impact he had on me. He was such a great doctor that he inspired me to go into the medical field. I aspire to be as great as he is with his patients. He's caring and will listen to what you got say. He actually cares about his patients. I recommend him to all my family and friends which is why I'm on this page right now. I was looking at his hours to send over to my friend. He doesn't know that he not only helped my mother at such a tough time when she was first diagnosed but, also inspired the little girl in his office to pursue a career as a doctor. Currently working as an EMT and will be applying to medical school in the next couple years. And I want to thank Dr. Carbayo for being such an inspiration! He's the doctor to go to if you want to receive the best medical care. I mean who doesn't? read more