Owner was awfully rude when ask to stop touching my laundry. The sheets needed to be readjusted but…read moredidn't even stop to ask whose stuff. Start grabbing to separate and draggi the sheets on the floor. Seven dryers not working with five dryers stopped with clothes for more than 20 minutes. I was there most of the day nothing got fixed does nothing except getting in the way collecting her money. Been before it always nice and clean but the owner needs to have some customers service skills.

Great Place and great owner! I would be willing to bet the people who left bad reviews never made…read moreany attempt to contact the owner and let her remedy the situation. I had to contact the owner after I made a mistake and she was a pleasure to deal with and went above an beyond to help me with my mistake. The experience made me and my family loyal customers of Laundry Loft. Laundry Loft has is conveniently located next to Roche Brothers and they are open daily until 11pm which gives me more options for when I do my laundry. The Laundry Loft is bright and clean, they have plenty of machines, both standard and large capacity and the machines work well. Most or all machines accept both quarters and credit card. This is my go to laundromat and I have tried several in the Natick area but between the place itself and the owner who is responsive and focused on providing great customer service I won't go anywhere else.

Needed a dress dry cleaned last minute before a flight.. dropped it off late Saturday night and…read morethey had it ready by Tuesday at noon! Competitor down the street would have taken a day or two more. Dress looks great and it was cheap. Highly recommend!

Convenient drop off pick up wash and fold. Clothes smell…read moregreat when you get them back . Folding and packaging gets an A. Parking is extremely tough as is the entire north end of Boston . Employees up late and helpful .

I took a jacket to be cleaned because it had a stain on the lower front. When I picked it up the…read morestain was still there and I wash it charged $18. My wife she said she'd try and got it out with Dawn, peroxide and Woolite. And she didn't charge me anythin.

Go elsewhere. You will thank me later…read more I asked her, are you sure we want to measure the alteration this way? The owner assured me she was confident. Spoiler alert. They were measured wrong. This place is not cheap and does a bad job. And real lose lose. If you're thinking of making a trip... just go elsewhere

Reasonable prices for drop-off laundry service, and the clothes smell GREAT. They are super fast,…read moretoo - I dropped off like 50 lbs. of clothes, and they had it ready the next day! The lady who works the desk is super nice and even remembers my name, even though I've only been in twice (but I guess only a few people drop off over 50 lbs. of laundry...)! They fold everything way better than I ever could, and they hang up the fancy stuff.

Its not fancy but reasonably priced and clothes get clean. A great spot to hang out while getting…read morethe horrible chore of laundry done.

Exceptional Customer Service Cannot say enough good things…read moreabout Rudy and Charles and their impeccable care when helping me with an extremely important printing order. They were each extremely knowledgeable and professional. They were able to work with me through many questions and delivered exactly what I needed, and the turnaround was very quick. I would recommend this location for all of your printing and shipping needs.

I'm a visitor to Boston and sometimes I do need copies and to fax. This time, I lost my iphone on…read morethe sidewalk near this FedEx. First, I was lucky enough that a nice woman left the phone here with the employees as she mailed a package. Next, the employees here were kind and made sure it was my phone. They were so helpful. How extra special in today's world. Thank you downtown Boston FedEx, Post Office Square

I've been using this tailor and dry cleaning place for a while, mainly because it's conveniently…read morelocated near my work. The customer service is great, and the staff is always friendly and welcoming. Their prices are a little higher than average, but the convenience makes it worth it for me. They're also quick when I need something done on a shorter timeline, which I really appreciate. Whenever I come back to pick up my items, everything is always ready to go. The whole process is simple and efficient--just a quick in-and-out. Overall, I've had a consistently good experience here and would definitely recommend them, especially if convenience and good customer service are important to you.

I brought a dress here to have a zipper repaired. The person repaired the zipper with an industrial…read morezipper that would come off a duffle bag. The dress was a forest green and they put a tan zipper that didn't match and was not easily hidden. Luckily I didn't pay alot of money for the dress. The store is small but clean. Customer service is always good. They also provide a delivery service which is convenient. They are a little higher priced charging $4.50 to dry clean one men's shirt.

The prayer shawl that I dropped off came back unacceptable. Not only were the stains still there,…read morebut new ones appeared. When I brought this to his attention, here are his answers; " It's old." (No it isn't") " I had sweat stains on it" ( that part of the shawl does not touch any place that sweats). He said he "washed it three times."Now I have other marks on my item that were not there previously. This was a horrible job and the customer service was non existent. No attempt to rectify the problem. Good luck if you use Royal Cleaners

So glad I found Royal Cleaners! I spilled red wine on my…read morenew camel colored Burberry wool blazer & was nearly in tears. I foolishly went on internet to see what to do. I poured water on the wine stain to dilute it. Then I had a big water AND a wine stain! I went on Yelp to find a good cleaners. Royal worked their magic & blazer looks new again! Fabio provided excellent customer service and bill was $11.50. I just can't recommend them enough. Thank you Royal Cleaners! (Maybe Il'll switch to white wine when I wear the fancy stuff )

Convenient laundromat on Rt. 27 just off Rt. 9. Many washers and dryers with different capacities…read more(and prices) to choose from. Supplies and coins available. Friendly guy behind the counter.

I am new to the area and needed a laundromat to wash blankets and comforters. This is the third…read morelaundromat I tried (plus one other walk-through) and it is by far the best I've seen in the Metro West area. It's clean, parking was easy, and I only noticed one Out of Order sign. When I needed help, I only had to walk a few steps directly into the convenience store and the person working there came over to the laundry section to help me. Machines take credit cards directly or you can use quarters. Cost was close to what I paid at other laundromats in the area, maybe slightly cheaper. This is where I will come for all future large-item laundering. This laundromat was not even on my radar and I thought I had made a list of ALL the laundromats in the area. My neighbor happened to mention it and I'm glad she did. A note to the owners: even a minimal website or facebook page would be a good idea. I know I tend to follow up with businesses that I can check out online ahead of time. Saves phone calls too - post your hours, pics of your different machines, etc. Lack of a website could be why this one slipped through the cracks for me. It appears you might have a google site but I can't see it without logging into Google.