PLEASE DO NOT USE THIS COMPANY!! VERY TRAUMATIC EXPERIENCE!!…read more I had my cat in a basket and covered with a blanket, tucked the best I could handle. I was scolded for not having her completely wrapped. The pick up lady then picked up my cat and the blanket while complaining about not wanting to wrap her then proceeded to say she feels like she weighs more than 10lbs and I will have to pay the difference if the scale procves she weighs more. Incredibly inconsiderate. Horrible experience. All of this was said in front of my 9yr old daughter as well. Very unprofessional and rude. ***After the owner/driver saw my review, she brought my deceased cat and dropped her off in front of my garage after having her for 24hrs. She smelled really bad and if I wasn't home and didnt check why the dogs were barking, she would have been laying in the hot sun possibly for hours*** PLEASE REVIEW THE ATTACHED TEXT MESSAGES AND PHOTOS. AGAIN, PLEASE DO NOT TRUST THESE PEOPLE WITH YOUR PETS!!

Absolutely Horrible Experience - Unprofessional, Rude, and Zero Compassion DO NOT RECOMMEND!…read more If I could give zero stars, I would. We paid online for pet cremation services and were given a confirmed pickup time of 12PM -1 PM. Instead, the woman showed up at 11:20 AM, over 40 minutes early, and then acted upset and inconvenienced that we weren't home yet. We were already in Kapolei and told her we could be back up Makakilo in five minutes. When we arrived, she stood outside shaking her head angrily, and the first thing she said was, "You know I've been waiting." She then complained about how she had other pickups in Waianae and how she "drove all the way from Honolulu," as if that was somehow our fault. We reminded her she gave us the 12-1 PM window and we had no reason to expect her 40 minutes early. She admitted it was her fault but was still mad that we weren't"ready." When we told her our pet was ready and we would bring him out immediately, she refused, saying she didn't want to wait. Then she yelled, "You know what? I'll refund you. I'm not coming back." and left. As of now, she still has not refunded us, even though she said she would. We're still waiting, and if the refund doesn't come through, we will be reporting her for fraud! After this experience, we looked at other reviews and noticed the exact same complaints: - Rude behavior - No patience - Rushing families - Lying about time frames - Zero sympathy or compassion Dealing with the loss of a fur baby is already heartbreaking. The last thing anyone needs is someone who lacks empathy, professionalism, and basic human respect. It seems like the woman is the owner so If she attempts to dispute this review, I have timestamped video to verify the accuracy of my statements. I timed you at 5 minutes waiting in my driveway.

No one ever wants to say goodbye to their beloved fur baby but unfortunately the time comes at some…read morepoint. I heard about Arms of Aloha in passing as others recommended them on various Facebook dog groups that I'm a part of. When my dog was diagnosed with cancer, one thing that popped into my mind was that, if possible, I'd like to let her cross over at home, where she was more comfortable. This thought was even stronger after having visited the vet so many times in the last weeks of her life. I had read up on the literature available on the Arm's of Aloha website (where you can also get an estimate) as well as preregistered. You can also look at their appointments available. They advise on making an appointment at least 1-2 days in advance, especially on the weekends. The hard part is knowing ahead what day that will be. My dog took a turn for the worst one day and I went back and forth on scheduling the only/last appointment available for the next day (appts can be seen/booked online). No one wants to make that call (decision), but it's also painful to watch your beloved friend suffer. They do have a thorough cancellation policy you can read online and I decided I'd book the last appointment to secure it and I could always cancel/reschedule more than 8 hours out. In the confirmation email, there is a link to a video to watch of the Doctor describing the process so you're familiar - I'd recommend this if it is your first time through this. I guess because it was already the next day, they called me shortly after to confirm my appointment. I could barely get the words out the confirm but I never felt judged by the person on the phone. The morning of the appointment, I received an invoice in my email. They suggest taking care of it ahead of time as doing it in the moment with so many emotion is harder. I appreciated this detail and was able to get it out of the way. At our scheduled appointment time, Dr. Naun came to our house. She has a calm and peaceful energy to her. She had some further paperwork for me to sign then we started the process. It was peaceful, and of course sad, but Dr. Naun brought comfort to the situation and we're so grateful for a service like this. We chose to have our dog's ashes returned to us and about a week later, we received a beautiful urn and our paw prints. With the service, they have a chaplain who you may access to talk to if you need help. I did not use it but they do also offer at home palliative care.

Arms od Aloha, they mist gracious and caring staff. We had to make 2 very hard decisions. The…read morefirst one was in August 2025 for our Andre, he was almost 10 years and in March 2026 for our Bulla who was 14 years. Very professional, compassionate and helpful. I am forever grateful for Arms of Aloha for helping us through one my life's toughest decision and choice. Thank you from my Ohana

After a lot of research I found Pampered Pets recommended from someone and I thought I would look…read moreinto it. The price is very reasonable and the pets are allowed to roam all day which I like so that they are not cooped up in kennels for part of the day. My dog is a rescue dog, and he is very shy and I had not had him long when I needed to board him, and I found Deirdre at pampered pets and I cannot say enough good things about her. She is professional, courteous and treats your pets as if they were her own. She goes above and beyond. She kept me updated while I was away with pictures and how he was doing. I cannot recommend pampered pets enough. The office contact is quick and easy, and the price is so reasonable for what you get compared to doggy daycare places on the island. The pets at pampered pets will be in small groups and get the love and care that they deserve. Any time I go out of town, I will use pampered pets/ Deirdre.

We boarded our pet lovebird here for 20 days while we were on vacation. Previously we had house…read moresitters come to take care of him in our home while we were away. Each time we came back from vacation in the past, he was depressed and would hide for 1-2 weeks. When we picked up our baby from Deirdre - he was so cheerful and happy! He had been housed with a cockatiel for company the entire time. He wasn't sad or depressed at all - there was no adjustment period. He seemed eager to tell us all about his new friend and all his good experiences. It was obvious they took excellent care of him and made him feel taken care of and safe. They sent us photo updates on him periodically. We will most definitely be bringing him back to pampered pets each time we go on vacation from now on!

Be chance we found this wonderful Veterinary Hospital, Stacy (Dr's assistant )…read moresaw my wife walking our new Yorkie outside. She introduced herself & the rest is were happy customers! All the staff are professional& like when you call them to let you know you're here & they allow you in. Mask need to be worn& I like the security & safety measures they take. Dr Lissa Kam is easy to relate to & explains what you need to know about your pet. We've been here a number of times and are happy customers, so is our puppy! We will follow them to their Salt Lake Location when they move!

Dr. Kam & her staff have been caring for my pets since the 1990's!…read more 3 cats & now, my Pomeranian!

Dr Scott has had an amazing bond with all our dogs. We trust him completely. He is super…read moreknowledgeable! I would not go anywhere else.

I moved from Kapolei to Town a year ago and planned to keep my vet in Kapolei, but things didn't…read morework out with the distance. Like the saying goes, everything happens for a reason. The team at The Pet Clinic has so much aloha and I really wish I found them sooner! The ladies always greets us with a smile and by now they know to cover Frosty (their Cockatoo in the wait area) when I come with my two year old who gets scared of her squawks. I've never waited longer than 10 mins to get into a room. Dr. Harada is the BEST! He makes the visit comfortable and genuinely cares not only about your pet, but you and your family as well. The team as a whole does. Communication is impeccable and I've never felt rushed or afraid to ask a question. They have very accommodating hours. If you are looking for a vet in this area, I HIGHLY recommend The Pet Clinic!

They were very accomodating and took us in. 6 clinics declined us before we found Ali'i. We are so…read moregrateful as our pet had an emergency and didnt know what to do. They explained everything when we got there and eased our worries away!

Andre has been a patient @ the Kahala location when he came to "own" me when he was 7 months, he's…read morenow 28 months old. Because he is a Frenchie he has been seen there many times for the health issues the breed are notorious for, of which I am very well aware of and accept. Every single visit has been friendly and professional to both of us, I only have high praise for this business.

For over 15 years, this hospital cared for my sweet Joey--and I will carry gratitude for them for…read morethe rest of my life. This wasn't just routine care. Joey was in and out of this hospital through some very serious moments. He had to be induced many times, undergo emergency procedures, and face situations where I truly didn't know if I would get more time with him. And every single time, this team showed up--with skill, urgency, and unwavering dedication. They didn't just treat him... they gave him more life. Because of them, Joey lived to 15 years and 2 months--time I know I wouldn't have had otherwise. That is something I can never repay. But what truly sets this hospital apart is their compassion. Every doctor, every technician, every staff member treated Joey like he was their own. And they treated me with such kindness and patience through every high and every devastating low. When it came time to say goodbye, they handled his final moments with a level of grace and humanity that I will never forget. There was no rush, no clinical coldness--only quiet compassion. They made space for love, for dignity, and for a peaceful goodbye. In the middle of the hardest moment of my life, they created something that felt gentle... and even beautiful. Joey wasn't just a patient there. He was known, he was loved, and he was fought for. And I will be forever grateful to this team for giving me the gift of more time with my boy--and for helping me say goodbye to him in the most compassionate way possible. Thank you, from the bottom of my heart

We have been coming to Feather and fur since our 14-year-old girl Nala was a puppy. Nala and Kiyo…read morealways received amazing care with compassion and grace. My two dogs have severe anxiety of going to the vet because of a bad experience and another facility. So happy with the care they provide.

We just moved here to Kauai, and our little doggie needed a warm weather grooming. I looked up the…read moregrooming places close to us in Kapaa, found this place, and did some research. I met Brien, the main groomer, and he seemed so nice and genuine. I booked an appointment and got a date just a week later. Our dog did so well there, came back looking so clean and happy, with a terrific short buzz. My fiancé and I will be going here from now on for our dog's grooming needs! Thanks to Liza, the owner, for helping us set up the appointment so efficiently, and a big thanks to Brien for making our dog's first experience a great one!

Liza is a bright light in the dog grooming world. My dog is 18 years old and Liza was so good with…read moreher. Trimmed and shaped her nails and paws. We will definately be back. Clean & happy environment with all the tools to ensure a safe and effortless trim.

Trudie is absolutely amazing!! What a sweet Lady and she does such a great job. Trudie gave our pup…read morethe perfect cut and wash. Love her!!!!

This was my dog's first ever professional grooming and it went great!! He is a 1 year old German…read moreShepherd and can be a handful and a bit anxious, but she handled my boy so well. We will definitely be coming back from now on!! Trudie is truly the best!

Leila is a dream to work with, my go to photographer. She takes all my jewelry product shoots and…read moredoes an amazing job everytime!! She is easy to work with, fast turn around time, and has the eye for all types of styles and fashion. Very up to date, trendy, and wiling to go the extra mile. Couldn't be more happy with every single picture I have received from her. She does it all and does her job well. The asthetic she uses on her work is so dreamy and different. She's not like all the other photographer who go hard on contrast etc. So if you're looking for a one of a kind ethereal photos and more, she is the one. Mahalo Leila for always providing quality & affordable work. Crystal

From the owner: I’m a visual storyteller based on Kauaʻi, specializing in portraits, couples, elopements,…read morelifestyle, and brand photography. My work blends a documentary style with a vintage, ethereal vibe that is inspired by nature, poetry, movement, and the quiet in-between moments that tell the real story. Whether it’s capturing love stories or creating product imagery for brands, I strive to deliver timeless images full of life and emotion that feel true to you. Let’s create something beautiful together