In an out in an hour as a walk in at 8 am on a Monday. everyone I interacted with was a gem.read more

The two lady's at the front desks names were both compassionate efficient and friendly when filing…read moremy paperwork. I didn't catch their names but they were both very kind and clear with the forms they gave! I arrived 10 minutes before and they had me in and out super efficiently. The phlebotomist worked extremely carefully and had great form as well; I barely even felt it!

I have been under Dr. DiNezza's care for about a year now and I know she is the #1 reason I am…read morefeeling better now that I have in years. I have struggled for years with numerous autoimmune issues. I have spent a fortune on doctors with no resolution. She is patient and understanding and works hard to find the root cause and help heal, not just cover it up. I could not recommend her more.

I cannot say enough good things about Nikki. I worked with her long distance for an issue that many…read moreother providers had failed to identify appropriately. Her functional medicine approach allowed us to get to the roots of what was going on, and she discovered a hidden autoimmune condition. When no one else knew what to do, Nikki knew the right questions to ask and tests to run. Working with her was integral to starting my healing process.

I was running a high fever for three days & wasn't improving. I booked an appointment in Duke My…read moreChart for Saturday morning at 11:20. I got there 15 minutes early as requested. I did not even have time to sit down. I was called just as I completed checking in. After vitals, I was taken to an exam room. My COVID test was a 15 minute wait for results. Before the 15 minutes were up, a really nice physician came to examine me. She was professional & friendly. When she learned they had already tested me for COVID, she went to check on the results. For the first time, I was diagnosed with COVID. I had dodged it for over 5 years. She gave me a typed out prescription as some pharmacy computer systems were down at that time. She explained how to take the medication. I was back in my car in close to 3O minutes after I arrived. Things I Appreciated: Making an appointment online Very short wait to be seen Seen by a physician Quick & accurate diagnosis Open on a Saturday/holiday weekend. I would definitely go there again when my primary care office is closed. I went there a few years ago & had a very positive experience then too.

Generally speaking, this doctor's office is good. It's clean, in a nice location, and has all the…read morebasics. I read some of the reviews about wait times, but I can't remember ever waiting for more than 10 minutes in the waiting room. And I usually spend less time waiting in the exam room (on occasion my doctor is ~15 minutes behind schedule). I do try to get early morning appointments for these reasons. I appreciate the phlebotomists when I get blood work done-- they are always friendly and quick, and I get my results back within a couple of days. Like most doctor's offices, the doctors themselves know a wide range of things, but in my opinion they are more incentivized to prevent a lawsuit than to actually solve your issues. On multiple occasions I was suggested a short-term fix for my issues (like medications that didn't really solve my issue) rather than a more holistic or well-thought-out approach. That's why I use this office mostly for yearly physicals/bloodwork and referrals, instead of comprehensive preventative care. But I can't blame Duke Health for this, it's more of an institutional problem in the US.